Business Analyst, Listing Analytics

Are you looking for a role that allows you to shape the future of how sellers sell their products globally with Amazon? Do you like working in a startup-like environment with the opportunity to have a significant impact from day one? Do you have an insatiable curiosity about why Amazon global stores operate as they do and how Amazon could optimize its global selling business? If so, then keep reading, as this could be the role for you.

Over two million active sellers in twenty-two countries (and growing) list their products for sale on the Amazon stores. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the earth's largest selection and lowest prices. We are looking for a Business Analyst with a passion for using data to discover and solve real-world problems. You will enjoy working with one of the richest datasets in the world and advanced technology. You will have the ability to see your insights drive the creation of real tools and features for our customers and the thousands of merchants in our Marketplace.

The ideal candidate will have passion and experience analyzing data and using that analysis to drive key insights and recommendations. As a Business Analyst, you will also build reports and metrics, drive ad hoc analysis, and communicate insights to key stakeholders. You will not only execute on the required skills but also influence, educate, and drive results in a fast-paced, ambiguous environment.

You will also have the opportunity to contribute to the development of policies, processes, and tools to address seller-facing challenges in collaboration with teams across Amazon. This is an opportunity that requires a critical thinker with strong organizational, problem-solving, and communication skills. At the core of the position is a passion for protecting Amazon's reputation, the customer experience, and customer trust. In this role you will:

- Build and maintain recurring metrics and reports.
- Complete ad hoc data retrieval and analysis using relational databases, Excel, and other data management systems.
- Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions.
- Monitor existing metrics as well as develop and propose new metrics, working with a variety of business stakeholders.
- Communicate insights to key stakeholders.
- Investigate and solve unstructured and ambiguous problems, including uncovering issues that can influence the product and policy roadmap.

Key job responsibilities

Basic qualifications

- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience using Microsoft Excel for data analysis, formulae, and data visualization
- 3+ years of experience in tax, finance, or a related analytical field
- 3+ years of experience writing SQL queries and creating business intelligence reports using Quicksight, Tableau or Power BI

Preferred qualifications

- Master's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
- Experience managing, analyzing and communicating results to senior leadership
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually