Business Analytics Analyst - Pyspark

Technical / Tools Proficiency * SQL: Advanced querying (joins, window functions, CTEs, performance tuning) across large relational/Teradata/Hive data warehouses. * Python: Data wrangling (pandas/numpy), automation scripting, statistical analysis, and visualization (matplotlib/seaborn). * PySpark: Distributed data processing for large campaign/transaction datasets, working within Hadoop/Spark ecosystems. * SAS: Base SAS and SAS Macros for large-scale data manipulation, campaign tagging, and reporting automation. Domain Knowledge – Banking & Card Products * Solid grounding in consumer banking/credit card business fundamentals: account lifecycle, interest income, fees, credit risk basics, and portfolio economics. * Understanding of the credit card marketing lifecycle: acquisition, activation, usage, retention, and attrition. Campaign Analytics & Measurement * Design and execution of test-vs-control and champion-challenger frameworks for campaign effectiveness. * Incrementality/lift analysis, response modeling, and uplift measurement. * Campaign performance tracking: response rates, conversion, activation, spend, and profitability metrics. * Experience building recurring performance dashboards/scorecards for campaign monitoring and post-campaign readouts. Statistical & Quantitative Analysis * Hypothesis testing, A/B testing methodology, and significance testing. * Segmentation and targeting analysis (behavioral, demographic, risk-based). * Regression/predictive modeling exposure (logistic regression, decision trees) for propensity/response scoring is a plus. * Data quality checks, reconciliation, and root-cause/variance analysis. GenAI / Emerging Tools Familiarity * Working knowledge of Generative AI tools for analytics productivity — e.g., using LLM-based assistants for code generation/debugging (SAS/SQL/Python), documentation, and summarization of campaign results. * Exposure to prompt engineering basics for querying enterprise GenAI platforms (e.g., internal chat/assist tools) to accelerate exploratory analysis and reporting. * Awareness of GenAI use cases in marketing analytics: automated insight generation, natural-language querying of datasets and synthetic test data creation. * Curiosity/adaptability to continuously evaluate and adopt new AI-assisted analytics tools as the function modernizes its toolkit. Communication * Ability to translate analytical findings into actionable business recommendations for marketing/product stakeholders. * Strong storytelling with data — clear presentation of insights to senior stakeholders (PowerPoint/Excel proficiency). * Cross-functional collaboration with Marketing, Risk, Finance, and Technology teams. * Project management skills to manage multiple concurrent campaign analytics requests under tight timelines. Behavioral Attributes * Independent ownership of analytics workstreams with minimal supervision, commensurate with 5-7 years of hands-on experience. * Mentoring junior analysts and reviewing their analytical output. * Strong attention to detail and controls mindset given regulatory sensitivity of rate-based offers. * Proactive problem-solving and ability to work in ambiguous, fast-paced environments. Experience Level: 5-7 years of relevant analytics experience, preferably in banking/cards/financial services. \------------------------------------------------------ ## Job Family Group: Decision Management \------------------------------------------------------ ## Job Family: Business Analysis \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.