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Credit Management & Customer Master Data Senior Analyst

Pay
Pay not listed
Work setting
Not stated
Employment
Full-time — employment source
Employment type in the employer’s posting: Full time
From the employer’s posting

What you’ll work on

Full posting
  • Oversee daily credit investigations, scoring, limit recommendations and periodic reviews

  • Keep customer master data accurate and compliant across SAP, HighRadius, Emagia and Informatica

  • Resolve credit holds and customer set-up issues with Sales and Customer Service

  • Review and approve team decisions on credit limits, master data changes and escalations

  • Support process and system improvements in credit scoring and master data workflows

From the employer’s posting
Oversee daily credit operations including credit investigations, credit scoring, limit recommendations, and periodic reviews.
Ensure accuracy & compliance of customer master data across SAP S/4HANA, HighRadius CRD Cloud, Emagia & Informatica systems.
Partner with Sales and Customer Service to resolve credit holds, onboarding issues, and customer set-up challenges.
Review and approve team decisions for credit limits, master data changes, and required escalations.
Contribute to enhancements in credit scoring, automation, and master data workflows.

What you’ll bring

All qualifications

Core experience

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
  • 3-5 years of experience in Credit Management, O2C, Customer Master Data, or related functions.
  • Experience working in SAP S/4HANA and HighRadius (CRD Cloud).

Preferred experience

  • Experience supervising or mentoring team members (formal or informal leadership).
  • Experience in a shared services or multinational environment.
  • Knowledge of O2C processes, data governance, and credit scoring tools.
Qualification wording
Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
3-5 years of experience in Credit Management, O2C, Customer Master Data, or related functions.
Experience working in SAP S/4HANA and HighRadius (CRD Cloud).
Experience supervising or mentoring team members (formal or informal leadership).
Experience in a shared services or multinational environment.
Knowledge of O2C processes, data governance, and credit scoring tools.
Education & alternatives
Required Qualifications - Bachelor’s degree in Finance, Accounting, Business Administration, or related field. - 3-5 years of experience in Credit Management, O2C, Customer Master Data, or related functions.
Apply at Xylem

Posting record

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Status in our records
Live
First seen by us
Sep 14, 202660 days ago
Recorded sightings
156
Last seen by us
Nov 13, 2026

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.

How this job compares

Time since we first saw it

Day 60

Up longer than most. Similar jobs usually come down between day 6 and day 52.

At Xylem, jobs usually come down by about day 62.

From 1,800 similar postings that came down, and 36 of Xylem’s. Coming down is not always a hire.

Xylem is hiring

10 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • Hiring has slowed
  • Takes jobs down at a usual pace
Hiring record

See how this role fits your experience

Add your resume and we’ll mark which of these tools you already use, and point out anything in the posting that could rule you out.

  • Informatica
  • SAP
Where the posting names them
- Oversee daily credit operations including credit investigations, credit scoring, limit recommendations, and periodic reviews. - Ensure accuracy & compliance of customer master data across SAP S/4HANA, HighRadius CRD Cloud, Emagia & Informatica systems. - Partner with Sales and Customer Service to resolve credit holds, onboarding issues, and customer set-up challenges.
- 3-5 years of experience in Credit Management, O2C, Customer Master Data, or related functions. - Experience working in SAP S/4HANA and HighRadius (CRD Cloud). - Strong English communication skills (written and verbal).

Your next step

Complete your application on xylem.wd5.myworkdayjobs.com. The employer’s form will show what is required.

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Has Xylem posted this job before?

Yes. We’ve followed 2 other Credit Management & Customer Master Data Senior Analyst jobs there since May 2026. All 2 are still up.

  1. Place not statedStill up after 196 days, first seen May 2
  2. Place not statedStill up after 196 days, first seen May 2
  3. This jobUp 61 days so far, first seen Sep 14

About Xylem

People
About 22,000 in 2025, down 4% from the year before.Annual report (SEC Form 10-K)
Company
Listed as XYL.

Demand for Data Governance roles

New Data Governance postings at the employers we follow are up 170% over the last 6 weeks compared with the 6 before.

Weekly new Data Governance postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 74, the most 430, and the latest week had 428.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Governance, by the work the posting describes.

Data governance staff keep a company's data accurate, documented and used within the rules. They agree what key fields mean, set up quality checks, track who owns each dataset and look after master data.

Postings ask for SQL, a governance tool such as Collibra or Informatica, knowledge of privacy and data rules, and a lot of work with other teams.

A data engineer builds the systems that move data; governance staff set and check the standards that data has to meet.

Job description

View original posting ↗

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities

Operational Responsibilities

  • Oversee daily credit operations including credit investigations, credit scoring, limit recommendations, and periodic reviews.

  • Ensure accuracy & compliance of customer master data across SAP S/4HANA, HighRadius CRD Cloud, Emagia & Informatica systems.

  • Partner with Sales and Customer Service to resolve credit holds, onboarding issues, and customer set-up challenges.

  • Maintain adherence to SOX, internal controls, and O2C data governance standards.

  • Review and approve team decisions for credit limits, master data changes, and required escalations.

Stakeholder Collaboration

  • Engage regularly with business segment leaders, Sales, Customer Service, and onshore Credit leadership.

  • Communicate credit decisions, root causes for delays, and improvement opportunities effectively in English.

  • Support escalations related to credit holds, master data accuracy, and order processing.

Continuous Improvement

  • Contribute to enhancements in credit scoring, automation, and master data workflows.

  • Support system and process improvement initiatives involving HighRadius and SAP S/4HANA.

  • Identify gaps and propose solutions to improve cycle time, data quality, and customer experience.

Required Qualifications

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.

  • 3-5 years of experience in Credit Management, O2C, Customer Master Data, or related functions.

  • Experience working in SAP S/4HANA and HighRadius (CRD Cloud).

  • Strong English communication skills (written and verbal).

  • Prior exposure to working with Sales and Customer Service partners.

  • Strong analytical skills with attention to accuracy and compliance.

Preferred Qualifications

  • Experience supervising or mentoring team members (formal or informal leadership).

  • Experience in a shared services or multinational environment.

  • Knowledge of O2C processes, data governance, and credit scoring tools.

  • Training in process improvement (Lean/Six Sigma).

Competencies

  • Customer-centric mindset

  • Problem solving & decision making

  • Relationship building & influencing

  • Time management & prioritization

  • Detail-oriented

  • Team leadership potential

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Source details

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