Time since we first saw it
Day 175
Up longer than most. Similar jobs usually come down between day 5 and day 57.
From 607 similar postings that came down. Coming down is not always a hire.
Customer Master Data Management Supervisor
Las Piñas, NCR, Philippines
Open 5 months, first seen by us 175 days ago- Pay
- Pay not listed
- Work setting
On-site — work setting source
Work setup in the employer’s posting: On-site
From the employer’s posting- Employment
Full-time — employment source
Employment type in the employer’s posting: Full-time
From the employer’s posting
What you’ll work on
Full postingSupervise the team's day-to-day operations and distribute workload
Serve as first contact for escalated customer master data issues
Monitor team performance against SLAs and agreed KPIs
Prepare reports and introduce process improvements
From the employer’s posting
Distribute the workload and supervise the team in day-to-day operations
First contact for issues escalation within B2C process (Customer Master Data)
Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
Prepare reports
What you’ll bring
All qualificationsCore experience
- 8 to 10 years of experience in Bill to Cash function
- Focus on customer master data management
- Degree in Business, Finance and Accountancy or similar
- Relevant shared service migration and operating experience
- Good interpersonal, leadership and networking skills
Preferred experience
- Knowledge of Oracle Business Suite and other ERP system is a plus but not required.
Qualification wording
8 to 10 years of experience in Bill to Cash function
Focus on Customer Master Data Management
Degree in Business, Finance and Accountancy and other similar courses
Relevant shared service migration and operating experiences.
Good interpersonal and leadership skills
Knowledge of Oracle Business Suite and other ERP system is a plus but not required.
Posting record
Report an errorOpen 5 monthsWe first saw this posting 175 days ago and it is still up. Roles open this long are often slow to fill or kept open to collect applications.
- Status in our records
- Live
- First seen by us
- May 13, 2026175 days ago
- Recorded sightings
- 303
- Last seen by us
- Nov 4, 2026
- Employer says posted
- Sep 24, 2025
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
How this job compares
SGS is hiring
16 open jobs
Open jobs by the week we first saw them, last 12 weeks.
- Data Governance hiring is picking up
- Takes jobs down at a usual pace
- 13% of open jobs were reposted
See how this role fits your experience
Add your resume and we’ll mark which of these tools you already use, and point out anything in the posting that could rule you out.
- Oracle
Where the posting names them
- Relevant shared service migration and operating experiences. - Knowledge of Oracle Business Suite and other ERP system is a plus but not required. - Good interpersonal and leadership skills
Your next step
Complete your application on jobs.smartrecruiters.com. The employer’s form will show what is required.
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About the role
We file this job under Data Governance, by the work the posting describes.
Data governance staff keep a company's data accurate, documented and used within the rules. They agree what key fields mean, set up quality checks, track who owns each dataset and look after master data.
Postings ask for SQL, a governance tool such as Collibra or Informatica, knowledge of privacy and data rules, and a lot of work with other teams.
A data engineer builds the systems that move data; governance staff set and check the standards that data has to meet.
Job description
Job Description
Process
- Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
- First contact for issues escalation within B2C process (Customer Master Data)
- Cooperation with Internal and External Audit
- Performing B2C (Customer Master Data) controls
- Advising other team members in terms of B2C (Customer Master Data) process matters
- Introduce Improvements within B2C process (Customer Master Data)
Coordination:
- Coordinate completion of B2C (Customer Master Data) processes
- Delegate tasks
- Distribute the workload and supervise the team in day-to-day operations
- Managing HR Matters
- Communicate deadlines
- Monitor the team performance
- Resolve or escalate any process issues
- Attend and lead team meetings
- Prepare reports
- Building relationship with the countries during day-to-day operations
Communication:
- point of contact to the affiliates management
- report to GBS manager
- provide the guideline to the team based on the management decisions
Motivation:
- Motivate team members
- Listen to team member’s feedback and resolve or escalate any issues
- Suggest and organize team building activities
- Create a positive team environment
Profile:
- Team player
- Good organizational skills
- Able to communicate information effectively
- Be able to motivate team
- Natural leadership skills
- B2C (Customer Master Data) Process knowledge
Qualifications
Education:
- Degree in Business, Finance and Accountancy and other similar courses
Experience:
- 8 to 10 years of experience in Bill to Cash function
- Focus on Customer Master Data Management
- Relevant shared service migration and operating experiences.
- Knowledge of Oracle Business Suite and other ERP system is a plus but not required.
- Good interpersonal and leadership skills
- Good networking skills
Additional Information
Based in Alabang, Muntinlupa, Philippines
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Source details
Source notes
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
No pay amount identified in the saved description.
- Location & working pattern
Las Piñas, NCR, Philippines
Working pattern and location restrictions need checking in the full posting.
- Work authorization
No clear work-authorization passage found. Eligibility is unconfirmed.