Manila, NCR, Philippines
Actively hiring, first seen by us todayCompany Description Sutherland is seeking a technically savvy and analytical individual to join our CX Transformation team. This role is a hybrid of a Data Engineer and a Business Intelligence Analyst. You will be the "engine" of our data operations, responsible for the day-to-day execution of insights, dashboard development, and data architecture that powers our client’s CX strategy.
Work setup in the employer’s posting: On-siteFrom the employer’s posting
Employment type in the employer’s posting: Full-timeFrom the employer’s posting
Run daily and weekly CX reports and dig into trends, anomalies and operational shifts
Update and maintain existing Power BI reports as business requirements change
Design and build new Power BI dashboards and dataflows for new business needs
Check that periodic data refreshes succeed and are accurate
Keep logs of reporting updates and data definitions
Manage the daily/weekly cadence of CX reports, performing deep-dives to identify operational shifts, anomalies, or opportunities.
Serve as the primary owner for existing Power BI reports; update logic, visualizations, and data connections as business requirements evolve.
Design and build new Power BI dashboards and Dataflows when new business needs or special projects arise.
Ensure all periodic data refreshes are successful and accurate
Maintain clear logs of reporting updates and data definitions to ensure consistency across the Hub.
3+ years of experience in a Data Analyst, BI Developer, or Data Engineering role
Hands-on experience with Power BI Desktop and Service
You should be highly proficient in DAX and Power Query (M)
Ability to explain "the story behind the numbers" to internal stakeholders and client operations.
Job Description As the CX Data Analyst & Power BI Engineer, you will be the execution layer of our day-to-day data operations. Your primary focus is to manage and monitor our existing reporting suite: running periodic reports to spot emerging trends and summarizing key findings into digestible insights. While the foundation is built, you will be the go-to resource for evolving our tools: updating existing dashboards as business requirements change and occasionally building new dataflows or visualizations. Key Responsibilities
- Trend Analysis & Reporting: Manage the daily/weekly cadence of CX reports, performing deep-dives to identify operational shifts, anomalies, or opportunities. - Dashboard Maintenance & Evolution: Serve as the primary owner for existing Power BI reports; update logic, visualizations, and data connections as business requirements evolve. - Ad-Hoc Development: Design and build new Power BI dashboards and Dataflows when new business needs or special projects arise.
- Dashboard Maintenance & Evolution: Serve as the primary owner for existing Power BI reports; update logic, visualizations, and data connections as business requirements evolve. - Ad-Hoc Development: Design and build new Power BI dashboards and Dataflows when new business needs or special projects arise. - Data Integrity & Summarization: Ensure all periodic data refreshes are successful and accurate, translating complex datasets into clear, visual summaries for the leadership team.
- Data Integrity & Summarization: Ensure all periodic data refreshes are successful and accurate, translating complex datasets into clear, visual summaries for the leadership team. - Collaborative Optimization: Partner with the Insights Hub Manager to translate strategic goals into technical updates within the Power BI environment. - Documentation: Maintain clear logs of reporting updates and data definitions to ensure consistency across the Hub.
- Experience: 3+ years of experience in a Data Analyst, BI Developer, or Data Engineering role. - Power BI Proficiency: Hands-on experience with Power BI Desktop and Service. You should be highly proficient in DAX and Power Query (M). - Analytical Mindset: A knack for "finding the story" in the data and summarizing it for non-technical stakeholders.
Preferred Skills - Cloud Data Platforms: Experience working with Snowflake or similar cloud data warehouses. - CPG Industry Knowledge: Familiarity with Consumer Packaged Goods (CPG) KPIs, such as CSAT, Net Promoter Score (NPS), or supply chain/consumer sentiment data.
Actively hiringFirst seen by us today, still listed, and not a repost of an earlier posting.
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We file this job under Analyst, by the work the posting describes.
Analysts answer business questions with data. They pull numbers with SQL, build reports and dashboards, and explain what changed and why to the people making decisions.
Most postings ask for SQL, spreadsheets, a dashboard tool such as Tableau or Power BI, and clear writing.
Unlike a data scientist, an analyst mostly explains what happened rather than building models that predict what will.
As the CX Data Analyst & Power BI Engineer, you will be the execution layer of our day-to-day data operations. Your primary focus is to manage and monitor our existing reporting suite: running periodic reports to spot emerging trends and summarizing key findings into digestible insights. While the foundation is built, you will be the go-to resource for evolving our tools: updating existing dashboards as business requirements change and occasionally building new dataflows or visualizations.
Key Responsibilities
Qualifications & Technical Skills
Preferred Skills
Core Competencies
All your information will be kept confidential according to EEO guidelines.
Sutherland is seeking a technically savvy and analytical individual to join our CX Transformation team. This role is a hybrid of a Data Engineer and a Business Intelligence Analyst. You will be the "engine" of our data operations, responsible for the day-to-day execution of insights, dashboard development, and data architecture that powers our client’s CX strategy.
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Manila, NCR, Philippines
Company Description Sutherland is seeking a technically savvy and analytical individual to join our CX Transformation team. This role is a hybrid of a Data Engineer and a Business Intelligence Analyst. You will be the "engine" of our data operations, responsible for the day-to-day execution of insights, dashboard development, and data architecture that powers our client’s CX strategy.
No clear work-authorization passage found. Eligibility is unconfirmed.
We couldn’t identify enough role detail in this saved description to support an AI answer. Read the full posting