Data and Reporting Analyst (Ops Performance)

Join Allianz Partners' Global Operations (COO) Performance & Productivity team in Bangkok (Ratchathewi), Thailand, as a full-time Operations Performance & Data Analyst in a hybrid work model. You will turn complex operational and financial data into clear, actionable decisions — partnering with stakeholders across five Lines of Business and collaborating with Allianz entities across the APAC region to drive performance, efficiency, and continuous improvement. Reporting to the Operations Performance Manager, you'll combine analytics, automation, and storytelling to deliver insights that matter at one of the world's leading B2B2C insurance and assistance companies.

 

What You'll Do

• Build and maintain Power BI dashboards and KPI frameworks that deliver actionable insights to stakeholders
• Automate reporting and data workflows using Excel, VBA, Power Query, and SSIS
• Conduct operational analyses focusing on metrics such as volume, efficiency, cycle time, quality, and service
• Produce and distribute accurate, timely management reports — both scheduled and ad hoc
• Support volume forecasting, capacity planning, and performance management
• Document MIS processes and improve data quality and controls
• Present clear, concise, and actionable insights to stakeholders of varying technical backgrounds
• Leverage generative AI to enhance analysis, reporting automation, and insight summaries
• Collaborate with teams and Allianz entities across APAC, inspiring trust and facilitating understanding of complex information across diverse cultures

 

What You'll Bring

• Bachelor's degree in any field — a background in a quantitative, technical, or business discipline is an advantage
• 2+ years' experience in data analysis, data science, or data engineering in a performance-driven environment
• Strong SQL skills with the ability to query and manipulate large datasets
• Hands-on experience with Power BI or other BI and data visualization tools (e.g., Tableau, Qlik, Looker)
• Advanced Excel skills and experience with VBA and Power Query for reporting automation
• Strong analytical and problem-solving skills with the ability to deliver actionable insights from operational and financial data
• Excellent collaboration and interpersonal skills — able to work effectively across diverse teams, cultures, and geographies
• Excellent communication skills — able to manage multiple priorities and convey complex information clearly
• Experience leveraging generative AI in analytics or reporting workflows
• Fluent in English and Thai (written and verbal)

 

Nice to Have

• ETL experience (Pentaho preferred); SSIS; Python for data wrangling and automation
• Automated reporting (scheduled refreshes, subscriptions, SSRS, Power Automate)
• Experience with SAP or similar financial systems
• Familiarity with large matrix organizations, ideally in insurance or assistance
• Knowledge of data governance frameworks; WFM, CRM, or telephony systems

 

What We Offer

At Allianz Partners Thailand located in Petchaburi 35, Ratchatewi, Bangkok, we support your growth, wellbeing, and work-life balance:

• Hybrid working model — flexibility to work from home and our Bangkok (Ratchathewi) office
• Competitive salary and performance-based bonus
• Health insurance coverage
• Provident fund contributions
• Annual leave and additional paid time off
• Learning and development programs, including global mobility and international career opportunities
• Wellbeing programs designed to support your physical and mental health
• A global environment — collaborate with colleagues across APAC and beyond

 

Who We Are

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Serving customers across more than 75 countries, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.

109571 | Operations | Professional | Allianz Partners | Full-Time | Permanent

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

 

To Recruitment Agencies

We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.