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Data and Robotics Operations Analyst - 100% remote - Latin America based

Remote Latin America based · Buenos Aires, Argentina

Actively hiring, first seen by us today
Pay
Pay not listed
Work setting
Remote — work setting source
Contract position for 6-12 months with a monthly fixed rate Fully remote Work Schedule (Pacific Time):
Location type: Remote
From the employer’s posting
Employment
Contract — employment source
Employment type: Contract
From the employer’s posting
Team
Customer Success — team source
Department: Customer Success
From the employer’s posting

What you’ll work on

Full posting
  • Monitor the Scanner and Robotic fleet by running a set of queries and following defined processes.

  • Support the success of new robot installations and scanner deployments through meticulous monitoring of robot behavior and data evaluations.

From the employer’s posting
Produce accurate and error-free internal and external reports in English for both technical and non-technical audiences, including documentation to support customer acceptance testing procedures Monitor the Scanner and Robotic fleet by running a set of queries and following defined processes. Routing anomalies in robot behavior or other data sources to the correct internal escalation teams to support customer issue resolution.
Routing anomalies in robot behavior or other data sources to the correct internal escalation teams to support customer issue resolution. Support the success of new robot installations and scanner deployments through meticulous monitoring of robot behavior and data evaluations. Requirements:

What you’ll bring

All qualifications

Core experience

  • 2+ years of experience in a role focused on data analysis, operations analysis, or product support, specifically involving data monitoring and reporting.
  • Proven ability to meticulously monitor data, identify anomalies, and follow defined processes with exceptional attention to detail.

Preferred experience

  • Experience working with US companies or clients is a plus.
Qualification wording
2+ years of experience in a role focused on data analysis, operations analysis, or product support, specifically involving data monitoring and reporting.
Proven ability to meticulously monitor data, identify anomalies, and follow defined processes with exceptional attention to detail.
Experience working with US companies or clients is a plus.

About Glacier

Our founders come from Facebook engineering and Bain consulting.

In the employer’s words · Read in context · Company website ↗

Apply at Glacier

Posting record

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Actively hiringFirst seen by us today, still listed, and not a repost of an earlier posting.

Status in our records
Live
First seen by us
Nov 7, 2026today
Recorded sightings
1

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How this job compares

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Day 0

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Glacier is hiring

2 open jobs

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Hiring record

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Has Glacier posted this job before?

Yes. We’ve followed one other Data and Robotics Operations Analyst - 100% remote - Latin America based job there since July 2026. It came down after 7 days.

  1. Buenos AiresCame down after 7 days, first seen Jul 18
  2. This jobUp 0 days so far, first seen Nov 7

Demand for Analyst roles

New Analyst postings at the employers we follow are up 19% over the last 5 weeks compared with the 5 before.

Weekly new Analyst postings at the same employers, from the week of August 17 to the week of October 26. The fewest in a week was 966, the most 1,389, and the latest week had 1,357.
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About the role

We file this job under Analyst, by the work the posting describes.

Analysts answer business questions with data. They pull numbers with SQL, build reports and dashboards, and explain what changed and why to the people making decisions.

Most postings ask for SQL, spreadsheets, a dashboard tool such as Tableau or Power BI, and clear writing.

Unlike a data scientist, an analyst mostly explains what happened rather than building models that predict what will.

Job description

View original posting ↗

This is a 100% remote position for candidates based in Latin America.

To support our physical fleet in the field, this role requires working a 40-hour week on Pacific Time (PT) across Monday, Tuesday, Wednesday, Friday, and Saturday (Thursdays and Sundays are OFF). Candidates must be comfortable with weekend morning coverage (Saturdays starting at 4:00 AM PT).

Glacier is a Series A startup based in San Francisco that builds in-house computer vision models to power two core products:

  • a robot that identifies and sorts materials inside recycling facilities

  • an analytics system that tracks recyclables and reports metrics to key stakeholders in the industry.

 

These technologies are already helping to divert tons of recyclables (literally!) from landfills every day.

 

From major CPG companies like Colgate and Amazon to municipal recycling facilities, our clients trust us to turn recycling data into actionable insights. Our technology has been recognized as one of TIME's Best Inventions and featured in a TIME documentary, TechCrunch, Fortune, and CBS.

We’re thrilled to expand our incredible team with a dedicated Data and Robotics Operations Analysts based in Latin America.

About us:

  • Our founders come from Facebook engineering and Bain consulting.

  • We’re backed by top-tier VCs with extensive technical and industry expertise.

  • We have several machines in production and a robust pipeline of upcoming deployments.

Here's where your expertise comes into play:

We’re looking for a detail-oriented individual to help keep our growing fleet of robots operational and ensure their success in the field. You will play a crucial role in monitoring our systems and reporting key insights to enable swift issue resolution and support new deployments.

Your responsibilities:

  • Answer inbound customer calls, conduct first-round troubleshooting, and communicate findings clearly and professionally using defined scripts and guidelines

  • Produce accurate and error-free internal and external reports in English for both technical and non-technical audiences, including documentation to support customer acceptance testing procedures

  • Monitor the Scanner and Robotic fleet by running a set of queries and following defined processes.

  • Routing anomalies in robot behavior or other data sources to the correct internal escalation teams to support customer issue resolution.

  • Support the success of new robot installations and scanner deployments through meticulous monitoring of robot behavior and data evaluations.

Requirements:

  • 2+ years of experience in a role focused on data analysis, operations analysis, or product support, specifically involving data monitoring and reporting.

  • Proven ability to meticulously monitor data, identify anomalies, and follow defined processes with exceptional attention to detail.

  • Comfort and experience working with software, computer, or electromechanical systems in a diagnostic or support capacity.

  • English Fluency (B2 or higher), as you will be working with a US-based team.

  • Experience working with US companies or clients is a plus.

Why Join Us?

  • Mission-Driven Work – Be part of a company dedicated to sustainability and ending waste.

  • Cross-Functional Impact – Work closely with engineering and field operations to solve complex problems with meaningful outcomes.

  • Backed to Succeed – Our founders bring experience from Facebook and Bain, and we’re supported by top-tier investors with deep technical and industry expertise.

Role Specifics:

  • Contract position for 6-12 months with a monthly fixed rate

  • Fully remote

Work Schedule (Pacific Time):

  • Monday, Tuesday & Friday: 8:00 AM – 4:00 PM PT (8 hrs)

  • Wednesday: 9:00 AM – 4:00 PM PT (7 hrs)

  • Saturday: 4:00 AM – 1:00 PM PT (9 hrs)

  • Thursday & Sunday: OFF

  • Total: 40 hours / week

Source details

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Pay

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Location & working pattern

Buenos Aires, Argentina

This is a 100% remote position for candidates based in Latin America. To support our physical fleet in the field, this role requires working a 40-hour week on Pacific Time (PT) across Monday, Tuesday, Wednesday, Friday, and Saturday (Thursdays and Sundays are OFF). Candidates must be comfortable with weekend morning coverage (Saturdays starting at 4:00 AM PT).
More source context
- Contract position for 6-12 months with a monthly fixed rate - Fully remote Work Schedule (Pacific Time):
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