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Data Platform Support Engineer
Arlington, VA
Live, first seen by us 28 days ago- Pay
USD 78,600–160,200/yearAnnual period assumed — pay source
The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is: $78,600—$160,200 USD What We Believe
Read the full posting- Work setting
On-site — work setting source
Work setup in the employer’s posting: Onsite
From the employer’s posting- Employment
- Not stated
Before you apply
- Work authorization
- Citizens only
Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
What you’ll work on
Full postingHandle Tier 2/3 support for data service incidents and user issues
Diagnose complex data access and data quality problems with engineering teams
Monitor platform performance and health dashboards
Maintain user documentation, process guides, and knowledge base content
Train and onboard new users of the data platform
From the employer’s posting
Serve as a Tier 2/3 support resource for data service incidents and user issues.
Diagnose complex data access and data quality problems, collaborating with engineering teams as needed.
Monitor platform performance and health dashboards.
Maintain user documentation, process guides, and knowledge base content.
Provide training and onboarding support for new users of the data platform.
What you’ll bring
All qualificationsCore experience
- 4+ years in data operations, data support, or technical support
- Strong troubleshooting skills with data tools and services
- Excellent communication and customer-centric approach
- Active security clearance (Secret, Top Secret, or TS/SCI, depending on position)
Qualification wording
4+ years in data operations, data support, or technical support for data platforms.
Strong troubleshooting abilities with data tools and services.
Customer‑centric approach with excellent communication skills.
Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
Posting record
Report an error- Status in our records
- Live
- First seen by us
- Oct 7, 202628 days ago
- Recorded sightings
- 225
- Last seen by us
- Nov 4, 2026
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
How this job compares
Accenture Federal Services is hiring
90 open jobs
Open jobs by the week we first saw them, last 12 weeks.
- Hiring is picking up
- Its jobs tend to stay up a long time
- 3% of open jobs were reposted
See how this role fits your experience
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Your next step
Complete your application on boards.greenhouse.io. The employer’s form will show what is required.
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- No account needed: the form is one page, with an “Autofill my application” option that reads your resume.
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About the role
We file this job under Data Operations, by the work the posting describes.
Data operations staff do the day-to-day work of getting data processed correctly: loading and checking files, moving records between systems, fixing errors and following set procedures.
Expect Excel, some SQL, close attention to detail, and knowledge of the particular systems the company runs.
Data governance sets the rules for the data; data operations does the hands-on work of processing it and keeping it moving.
Job description
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Summary
The Data Platform Support Engineer ensures the smooth operation of enterprise data services by resolving user issues, maintaining system reliability, and supporting platform-wide data operations. This role focuses on operational support rather than pipeline development.
Responsibilities
- Serve as a Tier 2/3 support resource for data service incidents and user issues.
- Diagnose complex data access and data quality problems, collaborating with engineering teams as needed.
- Maintain user documentation, process guides, and knowledge base content.
- Provide training and onboarding support for new users of the data platform.
- Track support metrics, identify trends, and recommend improvements.
- Monitor platform performance and health dashboards.
- Communicate service disruptions, maintenance windows, and platform changes.
- Contribute to proactive monitoring and alerting strategies.
- Support change management, including planned updates and new feature rollouts.
Must Have Qualifications
- 4+ years in data operations, data support, or technical support for data platforms.
- Strong troubleshooting abilities with data tools and services.
- Customer‑centric approach with excellent communication skills.
Security Clearance:
- Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:
$78,600—$160,200 USD
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Source details
Source notes
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is: $78,600—$160,200 USD What We Believe
- Location & working pattern
Arlington, VA
Working pattern and location restrictions need checking in the full posting.
- Work authorization
- Customer‑centric approach with excellent communication skills. Security Clearance: - Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
More source context
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
More relevant text appears in the full description.