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Data Reliability Manager

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The Data Governance Manager manages a team of data governance professionals and oversees the implementation of BT's data governance strategy, driving adherence to related policy and standards, whilst ensuring data remains accurate, consistent, secure, and aligned with strategic objectives.

Lead, coach and develop the Data Reliability Engineering team, setting clear priorities, standards and measurable outcomes.

  • Lead, coach and develop the Data Reliability Engineering team

  • Define SLIs, SLOs, alert thresholds and runbooks for critical data services

  • Lead technical recovery for significant pipeline and data-product incidents

  • Drive root-cause analysis and structural fixes for recurring failures

  • Build monitoring and checks into pipelines before live-service acceptance

From the employer’s posting
The Data Governance Manager manages a team of data governance professionals and oversees the implementation of BT's data governance strategy, driving adherence to related policy and standards, whilst ensuring data remains accurate, consistent, secure, and aligned with strategic objectives.
Lead, coach and develop the Data Reliability Engineering team, setting clear priorities, standards and measurable outcomes.
Lead, coach and develop the Data Reliability Engineering team
Define and maintain service-level indicators, service-level objectives, alert thresholds, runbooks
Lead the technical response and recovery for significant data-pipeline and data-product incidents
Drive clear root-cause analysis and ensure recurring failures result in structural engineering fixes
Ensure monitoring, telemetry and automated checks are built into new and migrated data pipelines before live-service acceptance

Posting record

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Actively hiringFirst seen by us 8 days ago, still listed, and not a repost of an earlier posting.

Status in our records
Live
First seen by us
Nov 6, 20268 days ago
Recorded sightings
7
Last seen by us
Nov 12, 2026

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.

How this job compares

Time since we first saw it

Day 8

Similar jobs usually come down between day 8 and day 57.

At British Telecommunications, jobs usually come down by about day 12.

From 9,519 similar postings that came down, and 37 of British Telecommunications’s. Coming down is not always a hire.

British Telecommunications is hiring

5 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • Data Leadership hiring is picking up
  • Takes jobs down at a usual pace
Hiring record

See how this role fits your experience

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Where the posting names them
Desirable Skills / Experience - Experience with Google Cloud Platform data services such as BigQuery, Dataflow, Dataproc, Pub/Sub, Dataplex and Cloud Composer. - Experience with Dynatrace, Google Cloud Monitoring, Grafana, Prometheus or equivalent observability tooling.
- Experience with Google Cloud Platform data services such as BigQuery, Dataflow, Dataproc, Pub/Sub, Dataplex and Cloud Composer. - Experience with Dynatrace, Google Cloud Monitoring, Grafana, Prometheus or equivalent observability tooling. - Knowledge of Site Reliability Engineering practices, including error budgets, operational toil reduction and blameless learning.
- Experience with data-observability platforms, automated data-quality controls and infrastructure as code. - Relevant certification in Google Cloud, data engineering, SRE, DevOps or IT service management. BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

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About British Telecommunications

People
About 12 in 2024.Benefit plan filings (Form 5500)
Company
Listed as BT-A.L.

Demand for Data Leadership roles

New Data Leadership postings at the employers we follow are about the same over the last 6 weeks compared with the 6 before.

Weekly new Data Leadership postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 754, the most 1,166, and the latest week had 892.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Leadership, by the work the posting describes.

Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.

Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.

Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.

US government figures for computer and information systems managers

Median yearly pay, May 2025
$175,140
Expected change, 2025 to 2035
15.8% more jobsagainst 3.5% for all jobs

The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.

Job description

View original posting ↗

Recruiter: Sowmya Reddy

Hiring Manager: Aneesha D'Souza 

Career Grade: D

About the role

The Data Governance Manager manages a team of data governance professionals and oversees the implementation of BT's data governance strategy, driving adherence to related policy and standards, whilst ensuring data remains accurate, consistent, secure, and aligned with strategic objectives.

What you’ll be doing

  • Lead, coach and develop the Data Reliability Engineering team, setting clear priorities, standards and measurable outcomes.
  • Own the reliability requirements for enterprise data pipelines and data products, covering availability, freshness, completeness, performance and recoverability.
  • Define and maintain service-level indicators, service-level objectives, alert thresholds, runbooks and operational ownership for critical data services.
  • Ensure monitoring, telemetry and automated checks are built into new and migrated data pipelines before live-service acceptance.
  • Own the Data Reliability Engineering contribution to service acceptance, challenging handover where monitoring, recovery evidence or accountable ownership is missing.
  • Lead the technical response and recovery for significant data-pipeline and data-product incidents, working with SRE, engineering and Service Operations.
  • Drive clear root-cause analysis and ensure recurring failures result in structural engineering fixes rather than repeated manual intervention.
  • Build and maintain a prioritised reliability backlog, with agreed owners, target dates and evidence of risk reduction.
  • Use Cephalopod, Dynatrace and platform-native tooling to improve automated monitoring, control evidence and operational response.
  • Identify reliability risks, capacity constraints and manual operational work that can be removed through automation or design change.
  • Work with Data Ingestion and Core Engineering to improve pipeline design, orchestration, data-quality controls, deployment patterns and recovery capability.
  • Provide clear reporting on data-service health, incidents, recovery performance, recurring failure patterns and improvement progress.
  • Support a sustainable operational model, including agreed support coverage, escalation paths and participation in incident or on-call arrangements where required.

Essential Skills / Experience

  • Experience leading data engineering, data reliability, platform operations or production-support teams in a complex organisation.
  • Strong understanding of batch and streaming data pipelines, orchestration, data quality, lineage, monitoring and recovery.
  • Experience defining service-level indicators, service-level objectives, alerts, runbooks and operational acceptance criteria.
  • Strong incident, problem and root-cause management experience, including leading technical recovery across teams.
  • Experience using monitoring and operational evidence to prioritise engineering improvements and prevent repeat failure.
  • Ability to lead and develop engineers, set clear standards and hold teams accountable for outcomes.
  • Strong stakeholder management across data engineering, platform engineering, SRE, service operations and business teams.
  • Clear written and verbal communication, including concise reporting of service risk and performance to senior stakeholders.

Desirable Skills / Experience

  • Experience with Google Cloud Platform data services such as BigQuery, Dataflow, Dataproc, Pub/Sub, Dataplex and Cloud Composer.
  • Experience with Dynatrace, Google Cloud Monitoring, Grafana, Prometheus or equivalent observability tooling.
  • Knowledge of Site Reliability Engineering practices, including error budgets, operational toil reduction and blameless learning.
  • Experience with data-observability platforms, automated data-quality controls and infrastructure as code.
  • Relevant certification in Google Cloud, data engineering, SRE, DevOps or IT service management.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

 

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

 

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

 

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Bengaluru, IN, 560052

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