Pay
$154K–$225K is typical
The middle half of what similar US postings state. This one doesn’t list pay.
From 2,958 postings in the last year. Stated ranges, not salaries paid.
Director of Data & AI - Post Purchase and Innovation
SF - 2 Folsom
Live, first seen by us 68 days ago- Pay
- Pay not listedSimilar roles state $154K–$225K
- Work setting
- Not stated
- Employment
Full-time — employment source
Employment type in the employer’s posting: Full time
From the employer’s posting
What you’ll work on
Full postingWe’re looking for a business-minded Director of Data & AI to own and scale data and AI capabilities across our Post-Purchase and Innovation ecosystem.
Think of this role as a General Manager for Data & AI in this space: setting the vision, shaping the roadmap, and turning data into measurable business impact.
Define the data and AI strategy and roadmap for post-purchase and innovation
Hire and lead a cross-functional team of data scientists, analysts and data product managers
Lead experimentation design, measurement frameworks and testing strategies
Oversee design and deployment of algorithms and models that cut cost and improve customer experience
From the employer’s posting
We’re looking for a business-minded Director of Data & AI to own and scale data and AI capabilities across our Post-Purchase and Innovation ecosystem. This role sits at the intersection of strategy, technology, and customer experience—spanning fulfillment, returns, call center operations, experimentation, and emerging channels such as marketplace partnerships (on-demand fulfillment, social selling, wholesale, and beyond).
Think of this role as a General Manager for Data & AI in this space: setting the vision, shaping the roadmap, and turning data into measurable business impact. You’ll partner closely with Product, Engineering, and business leaders to prioritize investments, guide innovation, and ensure data and AI are core to how we operate and grow.What You'll Do
Define and lead the data and AI strategy for Post-Purchase and Innovation
Hire, lead, and inspire a cross-functional team of data scientists, analysts, and data product managers
Lead experimentation design, measurement frameworks, and testing strategies across initiatives
Oversee the design, development, and deployment of algorithms and models that improve efficiency, reduce cost, and elevate customer experience
What you’ll bring
All qualificationsCore experience
- Proven experience leading data and/or data science teams
- Strong hands-on Python and SQL skills
- Exceptional leadership, communication, and influence skills
- Track record of building teams and delivering business outcomes through data
Qualification wording
Proven experience leading data and/or data science teams
Strong hands-on foundation in Python and SQL
Exceptional leadership, communication, and influence skills
A track record of building teams, driving strategy, and delivering real business outcomes through data
Posting record
Report an error- Status in our records
- Live
- First seen by us
- Aug 27, 202668 days ago
- Recorded sightings
- 153
- Last seen by us
- Nov 4, 2026
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
How this job compares
Time since we first saw it
Day 68
Up longer than most. Similar jobs usually come down between day 7 and day 53.
From 7,814 similar postings that came down. Coming down is not always a hire.
Gapinc is hiring
10 open jobs
Open jobs by the week we first saw them, last 12 weeks.
- Hiring at a steady pace
- Takes jobs down at a usual pace
See how this role fits your experience
Add your resume and we’ll mark which of these tools you already use, and point out anything in the posting that could rule you out.
- Python
- SQL
Where the posting names them
- Proven experience leading data and/or data science teams, ideally in fulfillment, returns, or innovation-driven environments - Strong hands-on foundation in Python and SQL, with the ability to guide technical direction - Retail or marketplace experience strongly preferred
Your next step
Complete your application on gapinc.wd1.myworkdayjobs.com. The employer’s form will show what is required.
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About the role
We file this job under Data Leadership, by the work the posting describes.
Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.
Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.
Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.
US government figures for computer and information systems managers
- Median yearly pay, May 2025
- $175,140
- Expected change, 2025 to 2035
- 15.8% more jobsagainst 3.5% for all jobs
The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.
Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.
Job description
About the Role
We’re looking for a business-minded Director of Data & AI to own and scale data and AI capabilities across our Post-Purchase and Innovation ecosystem. This role sits at the intersection of strategy, technology, and customer experience—spanning fulfillment, returns, call center operations, experimentation, and emerging channels such as marketplace partnerships (on-demand fulfillment, social selling, wholesale, and beyond).Think of this role as a General Manager for Data & AI in this space: setting the vision, shaping the roadmap, and turning data into measurable business impact. You’ll partner closely with Product, Engineering, and business leaders to prioritize investments, guide innovation, and ensure data and AI are core to how we operate and grow.
What You'll Do
Set the Vision
Define and lead the data and AI strategy for Post-Purchase and Innovation, aligning it tightly with company priorities and customer outcomes
Partner with executive leadership to influence technology investment decisions, trade-offs, and long-term roadmap planning
Drive smarter usage and optimization of existing platforms across Fulfillment, Returns, and Customer Support using data-driven insights
Build and Lead a High-Impact Team
Hire, lead, and inspire a cross-functional team of data scientists, analysts, and data product managers
Create a culture of ownership, curiosity, and delivery—coaching the team on both technical excellence and business impact
Deliver complex initiatives in collaboration with Engineering, Data Engineering, Product, and Business teams
Drive Experimentation & Learning
Champion a test-and-learn mindset, embedding experimentation into how technology decisions are made
Lead experimentation design, measurement frameworks, and testing strategies across initiatives
Apply advanced analytical techniques to evaluate outcomes, run “what-if” scenarios, and provide clear recommendations
Advance Algorithms & AI
Oversee the design, development, and deployment of algorithms and models that improve efficiency, reduce cost, and elevate customer experience
Ensure models are scalable, explainable, and aligned with real-world operational needs
Be a Connector & Storyteller
Translate business challenges into actionable data and AI initiatives
Communicate complex technical concepts with clarity and confidence to non-technical partners
Present insights, progress, and recommendations to senior and executive leadership
Who You Are
Proven experience leading data and/or data science teams, ideally in fulfillment, returns, or innovation-driven environments
Strong hands-on foundation in Python and SQL, with the ability to guide technical direction
Retail or marketplace experience strongly preferred
Exceptional leadership, communication, and influence skills
A track record of building teams, driving strategy, and delivering real business outcomes through data
Source details
Source notes
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
No pay amount identified in the saved description.
- Location & working pattern
SF - 2 Folsom
Working pattern and location restrictions need checking in the full posting.
- Work authorization
No clear work-authorization passage found. Eligibility is unconfirmed.