Employer Channel BI Product Owner - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Employer Channel BI Product Owner serves as the accountable business owner for identifying and addressing data, analytics, and reporting needs across the Employer business. This role partners closely with client-facing teams, business stakeholders, technology, data, and reporting teams to translate employer needs into scalable BI solutions and prioritized development work. 

The Product Owner will bridge business and technical teams, investigate underlying data and process gaps, define requirements and priorities, and drive solutions from identification through implementation. This is also a client-facing role requiring strong communication skills and the ability to translate complex data and reporting concepts into clear, actionable insights for clients and business leaders. 
 

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities: 

• Serve as the accountable BI Product Owner for addressing data, analytics, and reporting gaps impacting Employer clients and business stakeholders 
• Consult with Employer clients, client management teams, and internal stakeholders on reporting questions, initiatives, enhancement opportunities, and issues 
• Translate client and business needs into clearly defined BI product requirements, user stories, acceptance criteria, and development priorities 
• Research and identify underlying system, process, data, or reporting gaps and determine appropriate solutions 
• Partner across technical and business teams to develop and drive action plans addressing identified gaps, dependencies, and risks 
• Own and prioritize the Employer BI product backlog, balancing client commitments, strategic priorities, operational needs, and available capacity 
• Create or coordinate custom analyses, queries, reports, or other data solutions when needed to address client or business needs 
• Identify opportunities to transition recurring or common reporting needs into standardized, scalable reporting and analytics capabilities 
• Partner with BI development and data teams to ensure solutions meet defined business requirements and expected outcomes 
• Support validation and business acceptance of reporting and analytics solutions prior to implementation or client delivery 
• Develop and present Reporting Gap Analyses and recommendations to leadership governance forums to secure alignment on priorities, resources, strategic recommendations, and risk mitigation plans 
• Communicate product priorities, dependencies, risks, decisions, and delivery expectations to stakeholders and leadership 
• Serve as a strategic, client-facing communicator with the ability to distill complex data and technical concepts into compelling narratives that support client engagement and informed decision-making 
• Build strong relationships across Employer leadership, client-facing teams, analytics, product, operations, technology, and other matrixed partners 
  
  
   

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 5+ years of combined experience in reporting and analytics development or delivery, Agile product ownership, business analysis, or project/program management 
• 2+ years of experience working within or closely with a data management, business intelligence, analytics, or reporting team 
• 2+ years of experience in client and stakeholder management 
• Experience managing multiple priorities and coordinating work across matrixed business and technical teams 
• Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel 
• Demonstrated ability to translate business and client needs into actionable technical requirements 
• Demonstrated solid written and verbal communication skills, including experience communicating complex data or technical topics to non-technical audiences 
  
   

Required Qualifications: 

• Experience supporting employer-sponsored health, behavioral health, benefits, or healthcare analytics and reporting 
• Experience working within Agile Scrum or Kanban delivery models 
• Experience with Agile product management tools such as Aha! or Rally 
• Previous experience serving as an Agile Product Owner or Business Product Owner 
• Experience managing and prioritizing a product backlog 
• Experience working as a liaison between technical resources, business leadership, client-facing teams, and end users 
• Experience with BI, analytics, reporting, or data visualization solutions 
• Experience with data analysis, requirements gathering, process mapping, or solution design 
• Experience identifying opportunities to standardize or automate manual and custom reporting processes 
• Experience working within technology, data, analytics, healthcare operations, or related functions 

Key Competencies 

• Product Ownership: Ability to establish priorities, define requirements, manage competing demands, and maintain focus on business and client value 
• Client Partnership: Ability to understand client needs and translate those needs into practical and scalable reporting solutions 
• Data & Analytics Acumen: Ability to understand reporting processes, data dependencies, and underlying data issues sufficiently to guide solution development 
• Strategic Thinking: Ability to distinguish between one-time requests and opportunities for reusable, standardized BI capabilities 
• Cross-Functional Leadership: Ability to drive decisions and outcomes across matrixed teams without relying on direct authority 
• Communication: Ability to translate complex technical and analytical information into concise, audience-appropriate messages for clients, business partners, and executives 

What Success Looks Like 

The Employer Channel BI Product Owner creates a clear connection between Employer client needs, business priorities, and BI development work, while reducing reliance on one-off solutions where scalable capabilities can meet broader needs. The role brings structure and ownership to reporting demand, provides transparency into priorities and risks, and ensures Employer reporting investments deliver meaningful value to clients and the business.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.