Executive Director, Data Analytics and Benefits Enablement

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Executive Director, Data Analytics and Benefits Enablement, is responsible for leading the data analytics, measurement, and employee engagement capabilities for Global Benefits. The role transforms benefits cost, utilization, employee experience, and program performance data into actionable insights that inform benefit strategy, plan design, and employee engagement. It partners closely with health, retirement and financial wellbeing program leaders to establish measurement strategies, develop predictive and customized analytics, evaluate program effectiveness, and translate insights into clear recommendations for leadership.

The role also leads benefits engagement strategy, connecting data and employee insights to targeted communications and experiences that increase awareness, understanding and appropriate utilization of benefit programs.

It provides leadership and direction for diverse and complex functions and manages a multidisciplinary team of Directors, Managers and Analysts.

Job Description

Responsibilities:

• Leads the Global Benefits data analytics and measurement function, establishing an enterprise benefits data and analytics strategy aligned with business priorities and health, retirement, and financial wellbeing objectives.
• Partners with benefit program leaders to identify key business questions and translate benefits cost, utilization, engagement, outcomes, and employee experience data into actionable recommendations supporting plan design and program strategy.
• Leads development and evolution of executive dashboards, scorecards, and recurring reporting across Global Benefits, progressing the function from retrospective reporting toward predictive analytics and decision support.
• Overseas customized analytics addressing healthcare cost and utilization trends, emerging cost drivers, population health, financial wellbeing, employee value, and other strategic benefits priorities.
• Establishes rigorous methodologies to evaluate program effectiveness, return on value and vendor performance, including performance guarantee validation and measurement strategies supporting business cases and vendor decisions.
• Ensures analytical findings are translated into compelling executive narratives that clearly identify insights, implications, opportunities, and recommended actions.
• Establishes an insight-driven approach to engagement, using utilization, participation, employee experience and other available data to identify employee needs, segment audiences and measure the effectiveness of engagement strategies.
• Partners with Corporate Communications, HR Communications, and other communications teams to ensure benefits messaging is coordinated, accurate and aligned with enterprise communications standards.
• Supports employee and stakeholder networks, including wellbeing champions and Employee Resource Groups, to extend benefits education and engagement.
• Evaluates emerging analytics, AI and digital capabilities that can improve benefits insights, personalization, and employee engagement.
• Provides strategic oversight and coordination of benefit vendor contracts, renewals, amendments, and statements of work, partnering with benefit program owners, Procurement, Legal, Privacy and other stakeholders to ensure contractual terms, performance commitments, data requirements, and business objectives are appropriately reflected and managed.
• Provides strategic oversight of benefit vendor invoicing and self-insured plan funding processes, ensuring timely and accurate payments, appropriate funding controls, reconciliation, and issue resolution in partnerships with Finance, Treasury, benefit program owners, and vendor partners.
• Oversee benefits data governance, data quality, metric definitions, and analytical methodologies in partnership with Privacy, Legal, Information Security and other stakeholders, including appropriate use of sensitive health and benefits data.
• Provides strategic oversight of benefits analytics vendors and data environments and partners with internal technology and service delivery teams to ensure reliable, accurate and accessible data and reporting capabilities.

 

Critical Skills

• Benefits Data Analytics & Strategic Insights
• Predictive Analytics & Decision Support
• Executive Storytelling & Data Visualization
• Benefits Engagement & Employee Experience
• Program Measurement & Value Assessment
• Vendor & Contract Governance
• Data Governance, Privacy & Risk Management
• Technology, Digital & AI Acumen
• Cross-Functional Leadership & Influence
• Strategic Vendor Management
• People Leadership & Capability Building
• Strategic Thinking & Business Acumen

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Benefits Management, Cross-Functional Leadership, Data Visualization, Employee Experience, Predictive Analytics, Strategic Insights, Vendor Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.