Employment type in the employer’s posting: FULL_TIMEFrom the employer’s posting
We are looking for a Sales Data Management Specialist to support commission-related activities for Vodafone Germany.
Handle commission-related claims, queries, and internal complaints
Analyze data connected to commission cases
Support quality checks, reporting and recurring operational activities
Work in regular contact with German stakeholders and local and international teams
Deliver training and knowledge sharing for team members and new joiners
We are looking for a Sales Data Management Specialist to support commission-related activities for Vodafone Germany. The role combines analytical operational support, data analysis and case handling related to commission processes. You will work closely with German stakeholders and internal teams in daily cooperation, supporting the accurate handling of claims, queries, internal complaints, and related requests.
Support the handling of commission-related claims, queries, and internal complaints for Vodafone Germany
Analyze data connected to commission cases and support accurate case handling
Support quality checks, reporting and recurring operational activities
Work in regular contact with German stakeholders and local and international teams
Deliver training and knowledge sharing for team members and new joiners
2-3 years of similar support experience in multinational environment (preferably German support) required
Strong to near-native German and intermediate English
Strong analytical and logical thinking skills
High attention to detail and accuracy
Strong Microsoft Office skills, especially Excel
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
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Who you are • Strong to near-native German and intermediate English • 2-3 years of similar support experience in multinational environment (preferably German support) required • Strong analytical and logical thinking skills • High attention to detail and accuracy • Ability to work within defined rules, processes, and guidelines • Good communication and cooperation skills • Strong team player characteristic • Able to manage deadlines and SLA-based tasks • Quick learner with a proactive mindset • Strong Microsoft Office skills, especially Excel Not a perfect fit?
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We file this job under Analyst, by the work the posting describes.
Analysts answer business questions with data. They pull numbers with SQL, build reports and dashboards, and explain what changed and why to the people making decisions.
Most postings ask for SQL, spreadsheets, a dashboard tool such as Tableau or Power BI, and clear writing.
Unlike a data scientist, an analyst mostly explains what happened rather than building models that predict what will.
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
We are looking for a Sales Data Management Specialist to support commission-related activities for Vodafone Germany. The role combines analytical operational support, data analysis and case handling related to commission processes. You will work closely with German stakeholders and internal teams in daily cooperation, supporting the accurate handling of claims, queries, internal complaints, and related requests.
• Support the handling of commission-related claims, queries, and internal complaints for Vodafone Germany
• Analyze data connected to commission cases and support accurate case handling
• Work according to defined rules, internal guidelines, and established processes
• Support quality checks, reporting and recurring operational activities
• Work in regular contact with German stakeholders and local and international teams
• Deliver training and knowledge sharing for team members and new joiners
• Contribute to team improvements and support cross-functional collaboration
• Strong to near-native German and intermediate English
• 2-3 years of similar support experience in multinational environment (preferably German support) required
• Strong analytical and logical thinking skills
• High attention to detail and accuracy
• Ability to work within defined rules, processes, and guidelines
• Good communication and cooperation skills
• Strong team player characteristic
• Able to manage deadlines and SLA-based tasks
• Quick learner with a proactive mindset
• Strong Microsoft Office skills, especially Excel
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA
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Budapest
- You and your family members can enjoy several discounts from our partners - You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week VOIS Equal Opportunity Employer Commitment
VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us