Head of Data Analytics & Insights

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most.

We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. 

To be successful we must continue to anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. 

Our work here is critical. National Grid moves energy to millions of homes and businesses in the UK and US and the technology we utilize to complete that task is down to us. This role is at the center of facilitating the energy revolution and enabling National Grid to continue to be a leading multi-national energy company. It’s imperative that you have a passion for energy and solving the problems of today, tomorrow and beyond to ensure a secure, reliable and accessible energy system for all. 

Location: The role will be based out of our Warwick or Strand, London office; we operate a hybrid working policy, and a typical working pattern would be three days per week in Warwick,or London.

About the Role

We are seeking a dynamic and strategic Head of Data Analytics & Insights to join our General Counsel Operations team.

The Head of Data Analytics & Insights will build the data and insights capability for the General Counsel Function. 

This role requires an experienced legal operations professional with strong data analyst skills and budget and financial management experience capable of improving how we capture insights, create metrics, analyse and drive performance. 

The ideal candidate will possess exceptional stakeholder management skills, a proven ability to operate in a large dynamic legal function, and a strong track record of transforming legal data into actionable insights that support decision‑making, performance management, and value delivery.

Key Accountabilities

• Build and lead the data and insights capability across our General Counsel function.Shape our legal data strategy, governance and standards, improving data quality, reporting and AI readiness.
• Develop and maintain executive dashboards and actionable insights across legal demand, resourcing, external counsel engagement, spend, technology adoption and performance.
• Strengthen budget forecasting, financial management and the value delivered by external counsel.Track and identify trends, risks, opportunities, and improvement areas through legal and financial data analysis.
• Define meaningful KPIs and measure the impact of legal services, technology, automation and AI-enabled workflows.Integrate legal, financial and operational data to support better, faster decision-making and resource allocation.
• Partner with senior leaders, Legal Operations, IT and Finance to embed data-led working and continuously improve legal service delivery.

Qualifications

• Significant experience in Legal Operations, legal data analytics or a comparable role within a large, complex organisation.
• Strong data analytics skills, with the ability to translate complex legal, financial and operational data into actionable business insights.
• Proven experience creating executive-level dashboards, reporting and performance metrics, including experience with Power BI or similar tools.
• Strong financial and budget management experience, including forecasting, legal spend analysis and cost optimisation.
• Experience developing KPIs and performance frameworks that demonstrate operational performance and value.
• Good understanding of data governance, data quality and data standards, with an appreciation of how strong data foundations enable automation and AI.
• Experience working with legal matter management, workflow and e-billing systems.
• Strong tech literacy across Microsoft Excel and CoPilot, Harvey and other legal technology and operational platforms.
• Excellent stakeholder management and influencing skills, with the confidence to work with senior leaders and IT and Finance partners.
• A track record of using data and insight to drive better decision-making, resource allocation, performance improvement and value delivery.

More Information

Location: Warwick or London- London being prefered. 

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

Further Information

The closing date for this vacancy is Midnight 3 November 26,  We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.