IT Data Analytics Specialist

Role Statement

The IT SC & Ops Analyst (Global) provides centralized data analytics, reporting, and program governance support for the IT Supply Chain & MES portfolio spanning 30+ manufacturing plants across Americas, EMEA, and APAC. The role enables data-driven decision-making for leadership by consolidating cross-regional deployment progress, resource utilization, investment planning, and risk tracking — ensuring transparency and governance alignment across all product lines (Ignition, CyberPlan - APS, Brick – legacy MES, WMS, TMS, QMS).

Key Duties

Data Analytics & Reporting
•  Provide data analytics and reporting for the IT SC & MES portfolio across all regions and product lines.
•  Track deployment progress, resource utilization, and milestone adherence across 30+ manufacturing plants.
•  Coordinate cross-regional reporting and status consolidation for leadership reviews.
•  Build and maintain executive dashboards providing visibility into throughput, delivery, and quality trends.

Investment Planning & Business Case Support
•  Support investment planning and business case development for new deployments, upgrades, and enhancements.
•  Perform scenario planning and what-if analysis to support prioritization decisions during planning cycles.
•  Track budget utilization vs. forecast and flag variances for leadership attention.

Program Governance & Documentation
•  Maintain program documentation and governance artifacts across all product lines.
•  Drive process standardization for IT SC & MES operations globally.
•  Support audit and compliance documentation requirements.
•  Maintain risk register and mitigation tracking, escalating critical items proactively.

Vendor & Operational Support
•  Support vendor performance tracking and contract management.
•  Enable data-driven decision-making for leadership through structured inputs and analysis.
•  Coordinate with BRMs and regional teams for consolidated reporting cadence.
•  Support preparation of materials for governance meetings, steering committees, and monthly reviews.

Qualification and Experience

Required
•  4–7 years of experience in IT program analytics, PMO, or business analyst roles within IT or Supply Chain or manufacturing environments.
•  Strong analytical skills with ability to translate operational data into actionable insights.
•  Experience building executive dashboards and reporting using tools such as Power BI, Excel, or similar.
•  Experience tracking multi-project portfolios across geographies.
•  Strong documentation, process standardization, and governance skills.
•  Excellent stakeholder communication and cross-functional coordination abilities.

Preferred
•  Experience in manufacturing IT environments (SACDA, MES, APS, ERP, WMS, supply chain systems).
•  Familiarity with Agile/Lean delivery methodologies.
•  Experience with project/portfolio management tools (ServiceNow, Jira, MS Project, or similar).
•  Knowledge of Industry 4.0 / Digital Factory concepts.
•  Background in multi-regional / multiplant IT operations support.

Key Performance Indicators

•  Reporting accuracy and timeliness (weekly/monthly cadence adherence).
•  Deployment milestone tracking accuracy vs. actuals.
•  Investment forecast accuracy vs. actual utilization.
•  Process documentation completeness and currency.
•  Stakeholder satisfaction with governance reporting.