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Manager, Program Management, Amazon Business Operations & EF Analytics

Pay
Pay not listed
Work setting
Not stated
Employment
Full-time — employment source
Employment type in the employer’s posting: full-time
From the employer’s posting

What you’ll work on

Full posting
  • Partner with AB Business to define delivery experience (DEX) requirements and act as the Operations lead for them

  • Run fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders

  • Find solutions for AB's unique DEX needs and push them across the Operations team

  • Tactically resolve day-to-day operational issues faced by AB Business to protect customer experience

  • Lead the AI and analytics charter for the External fulfillment and 3P org and lead the BA team

From the employer’s posting
To partner with AB Business to define the right DEX and provide partnership as the Operations Leader for the same
AB Ops has organized fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders
Help find solutions for the unique DEX requirements for AB and champion the same across Operations team
tactically address day to day operation challenges faced by AB Business to protect CX
Lead the AI & Analytics charter for broader External fulfillment & 3P org and the lead the BA team
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Actively hiringFirst seen by us 1 day ago, still listed, and not a repost of an earlier posting.

Status in our records
Live
First seen by us
Nov 13, 20261 day ago
Recorded sightings
2
Last seen by us
Nov 14, 2026
Employer says posted
Oct 28, 2026

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How this job compares

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Day 1

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From 9,519 similar postings that came down. Coming down is not always a hire.

Amazon is hiring

550 open jobs

Open jobs by the week we first saw them, last 12 weeks.

Hiring record

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About Amazon

People
About 1,207,759 in 2024.Benefit plan filings (Form 5500)
Company
Listed as AMZN.
H-1B visas
6,217 approved for new hires in fiscal 2025.US Citizenship and Immigration Services
Layoff notices
Notices this year and last cover 2,978 people. The latest was filed November 2, 2026.State WARN notices

Demand for Data Leadership roles

New Data Leadership postings at the employers we follow are about the same over the last 6 weeks compared with the 6 before.

Weekly new Data Leadership postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 754, the most 1,166, and the latest week had 892.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Leadership, by the work the posting describes.

Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.

Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.

Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.

US government figures for computer and information systems managers

Median yearly pay, May 2025
$175,140
Expected change, 2025 to 2035
15.8% more jobsagainst 3.5% for all jobs

The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.

Job description

View original posting ↗

AB IN addresses a massive $109 B B2B procurement opportunity, with the enterprise segment (CPS) representing $76B across ~100K customers—yet online penetration remains below 2% (expected to reach 5% by 2030). IN AB Operations is executing an ambitious 2026 plan to build India's most reliable and efficient B2B delivery network through targeted operational interventions: leveraging dedicated 3P B2B carriers for enterprise fulfillment, optimizing and scaling the AWIPL 3P FC network for B2B-specific selection, and enhancing core AMZL capabilities for commercial address deliveries. Without these foundational investments, AB cannot meet the differentiated service expectations that enterprise customers require. We are looking for an exceptional leaders who leads the Delivery experience for AB from Operations and also leads Analytics & AI charter for the broader External fulfillment org. This is a people manager role

Key job responsibilities
1. To partner with AB Business to define the right DEX and provide partnership as the Operations Leader for the same
2. To maintain engagement with partner teams, AB Ops has organized fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders.
3. Help find solutions for the unique DEX requirements for AB and champion the same across Operations team. Also tactically address day to day operation challenges faced by AB Business to protect CX
4. Lead the AI & Analytics charter for broader External fulfillment & 3P org and the lead the BA team.

Basic qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- Experience managing, analyzing and communicating results to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Bengaluru, Karnataka, IND

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