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Manager, Program Management, Amazon Business Operations & EF Analytics
Bengaluru, Karnataka, IND
Actively hiring, first seen by us 1 day ago- Pay
- Pay not listed
- Work setting
- Not stated
- Employment
Full-time — employment source
Employment type in the employer’s posting: full-time
From the employer’s posting
What you’ll work on
Full postingPartner with AB Business to define delivery experience (DEX) requirements and act as the Operations lead for them
Run fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders
Find solutions for AB's unique DEX needs and push them across the Operations team
Tactically resolve day-to-day operational issues faced by AB Business to protect customer experience
Lead the AI and analytics charter for the External fulfillment and 3P org and lead the BA team
From the employer’s posting
To partner with AB Business to define the right DEX and provide partnership as the Operations Leader for the same
AB Ops has organized fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders
Help find solutions for the unique DEX requirements for AB and champion the same across Operations team
tactically address day to day operation challenges faced by AB Business to protect CX
Lead the AI & Analytics charter for broader External fulfillment & 3P org and the lead the BA team
Posting record
Report an errorActively hiringFirst seen by us 1 day ago, still listed, and not a repost of an earlier posting.
- Status in our records
- Live
- First seen by us
- Nov 13, 20261 day ago
- Recorded sightings
- 2
- Last seen by us
- Nov 14, 2026
- Employer says posted
- Oct 28, 2026
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
How this job compares
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About Amazon
- People
- About 1,207,759 in 2024.Benefit plan filings (Form 5500)
- Company
- Listed as AMZN.
- H-1B visas
- 6,217 approved for new hires in fiscal 2025.US Citizenship and Immigration Services
- Layoff notices
- Notices this year and last cover 2,978 people. The latest was filed November 2, 2026.State WARN notices
Demand for Data Leadership roles
New Data Leadership postings at the employers we follow are about the same over the last 6 weeks compared with the 6 before.
Each bar is one week of new postings. The darkest bars are the last 6 weeks.
Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.
About the role
We file this job under Data Leadership, by the work the posting describes.
Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.
Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.
Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.
US government figures for computer and information systems managers
- Median yearly pay, May 2025
- $175,140
- Expected change, 2025 to 2035
- 15.8% more jobsagainst 3.5% for all jobs
The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.
Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.
Job description
AB IN addresses a massive $109 B B2B procurement opportunity, with the enterprise segment (CPS) representing $76B across ~100K customers—yet online penetration remains below 2% (expected to reach 5% by 2030). IN AB Operations is executing an ambitious 2026 plan to build India's most reliable and efficient B2B delivery network through targeted operational interventions: leveraging dedicated 3P B2B carriers for enterprise fulfillment, optimizing and scaling the AWIPL 3P FC network for B2B-specific selection, and enhancing core AMZL capabilities for commercial address deliveries. Without these foundational investments, AB cannot meet the differentiated service expectations that enterprise customers require. We are looking for an exceptional leaders who leads the Delivery experience for AB from Operations and also leads Analytics & AI charter for the broader External fulfillment org. This is a people manager role
Key job responsibilities
1. To partner with AB Business to define the right DEX and provide partnership as the Operations Leader for the same
2. To maintain engagement with partner teams, AB Ops has organized fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders.
3. Help find solutions for the unique DEX requirements for AB and champion the same across Operations team. Also tactically address day to day operation challenges faced by AB Business to protect CX
4. Lead the AI & Analytics charter for broader External fulfillment & 3P org and the lead the BA team.
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Key job responsibilities
1. To partner with AB Business to define the right DEX and provide partnership as the Operations Leader for the same
2. To maintain engagement with partner teams, AB Ops has organized fortnightly internal reviews, MBRs with AB Business, and QBRs with INOPS and Business leaders.
3. Help find solutions for the unique DEX requirements for AB and champion the same across Operations team. Also tactically address day to day operation challenges faced by AB Business to protect CX
4. Lead the AI & Analytics charter for broader External fulfillment & 3P org and the lead the BA team.
Basic qualifications
- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
Preferred qualifications
- Experience managing, analyzing and communicating results to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Source details
Source notes
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
No pay amount identified in the saved description.
- Location & working pattern
Bengaluru, Karnataka, IND
Working pattern and location restrictions need checking in the full posting.
- Work authorization
No clear work-authorization passage found. Eligibility is unconfirmed.