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Manager, Retail Strategy & Analytics

Pay
Pay amount needs review — pay source
The annual salary for this position is: $102,100.00 - $163,400.00May be eligible for bonus and equity. Benefits:
Read the full posting
Work setting
Not stated
Employment
Full-time — employment source
Employment type in the employer’s posting: Full time
From the employer’s posting

Before you apply

Work authorization
Must already have the right to work in the USApplicants must be currently authorized to work in the United States on a full-time basis

What you’ll work on

Full posting

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car.

There are several sub-teams on Retail & HR Strategy who focus on the different parts of the business.

  • Set strategic direction for Product, Technology, HR and Operations partners

  • Build and enhance analytical tools such as data sets, models, reports and dashboards

  • Monitor performance and drive ongoing improvements using those tools

  • Generate value-creating ideas and prioritize them with business partners

  • Design and analyze tests of changes to products and operations

From the employer’s posting
Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car. The Retail & HR Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.
There are several sub-teams on Retail & HR Strategy who focus on the different parts of the business. As a Manager, you will work with business partners in our Product, Technology, Human Resources and Operations departments to help drive the business forward on a team focused on one of these areas:
Be a thought leader who helps set the strategic direction for business partners in Product, Technology, HR and Operations
Develop & enhance analytical tools, such as data sets, models, reports, and dashboards
utilizing them to monitor performance and drive ongoing performance
Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
Design & analyze tests to evaluate the effectiveness of changes to our products and operations

About Carmax

Along the way, we help every associate grow their career and achieve their best, at work and in their community.

In the employer’s words · Read in context

Apply at Carmax

Posting record

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Likely evergreenReposted 3 times since May 20, 2026. A role that keeps coming back is often kept open to collect applications rather than to fill one seat.

Status in our records
Live
First seen by us
Oct 23, 202613 days ago
Recorded sightings
29
Last seen by us
Nov 6, 2026
Reposted
3 times since May 20, 2026

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications. We count a repost when the same title and location comes back as a new listing within 60 days of the last one coming down. Some hiring systems expire listings on a schedule, so repost rates vary by system.

How this job compares

Pay

$154K–$225K is typical

The middle half of what similar US postings state. This one doesn’t list pay.

From 2,958 postings in the last year. Stated ranges, not salaries paid.

Time since we first saw it

Day 13

Similar jobs usually come down between day 7 and day 54.

At Carmax, jobs usually come down by about day 52.

From 8,098 similar postings that came down, and 24 of Carmax’s. Coming down is not always a hire.

Carmax is hiring

15 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • Data Leadership hiring is picking up
  • Takes jobs down at a usual pace
  • 13% of open jobs were reposted
Hiring record

See how this role fits your experience

Add your resume and we’ll mark which of these tools you already use, and point out anything in the posting that could rule you out.

  • SQL
  • Tableau
Where the posting names them
- A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis - Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau - Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations

Your next step

Complete your application on carmax.wd1.myworkdayjobs.com. The employer’s form will show what is required.

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Has Carmax posted this job before?

Yes. We’ve followed 3 other Manager, Retail Strategy & Analytics jobs there since May 2026. 3 came down, usually after about 55 days.

  1. Place not statedCame down after 55 days, first seen May 20
  2. Place not statedCame down after 14 days, first seen Aug 13
  3. CorporateCame down after 57 days, first seen Aug 27
  4. This jobUp 13 days so far, first seen Oct 23

If this one keeps the same pace, it may come down around December 17.

Large employers often post one title for several teams, so these can be separate openings.

About Carmax

People
About 29,514 in 2025.Benefit plan filings (Form 5500)
Company
Listed as KMX.

Demand for Data Leadership roles

New Data Leadership postings at the employers we follow are up 7% over the last 5 weeks compared with the 5 before.

Weekly new Data Leadership postings at the same employers, from the week of August 17 to the week of October 26. The fewest in a week was 789, the most 1,208, and the latest week had 846.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 5 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Leadership, by the work the posting describes.

Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.

Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.

Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.

US government figures for computer and information systems managers

Median yearly pay, May 2025
$175,140
Expected change, 2025 to 2035
15.8% more jobsagainst 3.5% for all jobs

The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.

Job description

View original posting ↗

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be! 

 About The Team 

The Retail & Human Resources Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business and guide decisions impacting the workforce of more than 25,000 Associates. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values: 


Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work 

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience 

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives 

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader 


About The Role 

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car. The Retail & HR Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.


There are several sub-teams on Retail & HR Strategy who focus on the different parts of the business. As a Manager, you will work with business partners in our Product, Technology, Human Resources and Operations departments to help drive the business forward on a team focused on one of these areas:   

  • Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
  • Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
  • Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
  • Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
  • Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact
  • Human Resources (HR) Strategy – Works to improve the Associate experience across CarMax’s workforce, guiding decisions on staffing, compensation & benefits, talent development, retention, and more

What You Will Do – Essential Responsibilities 

  • Be a thought leader who helps set the strategic direction for business partners in Product, Technology, HR and Operations
  • Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall vision and strategic plan
  • Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
  • Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
  • Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements 

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: 

  • A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
  • Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
  • Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
  • Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
  • Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
  • Four or more years of experience in an analytical or strategic role
  • Four-year undergraduate degree with strong academic performance

Work Location and Arrangement: This role will be based out of the CarMax Midtown Office (Richmond, VA) and associates will work onsite 4 days per week.


Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.  Sponsorship will not be considered for this specific role.


About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.


Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.


Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.


CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

The annual salary for this position is:

$102,100.00 - $163,400.00

May be eligible for bonus and equity.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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Pay
The annual salary for this position is: $102,100.00 - $163,400.00May be eligible for bonus and equity. Benefits:
Location & working pattern

Corporate - Richmond

Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible:
Work authorization
Work Location and Arrangement: This role will be based out of the CarMax Midtown Office (Richmond, VA) and associates will work onsite 4 days per week. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax

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