Manager, Affluent Analytics

Job Summary

•    The primary focus of the role is to support business deliverables through bespoke analytics
•    The individual will be responsible to collect, manage and convert unstructured data to information in a manner that is easily consumable by key stakeholders
•    Looking for a self-starter and expert in data analytics and visualisation. The person should also be able to manage ambiguity with customer focus, collaborating with an aptitude to learn and improve 

Key Responsibilities

Strategy
•    Awareness on operating deliverables for the business financials and non financials outcome
•    Having a growth mindset to act as an enabler for the business in terms of driving the strategy
•    Responsible for end to end analytics solution development and execution. Also provides timely business insights and recommend appropriate analytical solution in addressing key issues within the business

Business 
•    Work with cross functional teams and heads to deliver on initiatives with data led insights
•    Utilize these insights to optimize campaigns and inform future marketing strategies
•    Timely business insights and marketing triggers
•    Able to communicate to stakeholders in a simplified manner
•    Support client campaigns, understand what works and what does not work
•    Accountable for end to end management of campaign and leads management: Designing, Execution, Tracking
•    Collect, manage and convert raw data into usable information (ETL)

Processes
•    Continuously improve the operational efficiency and effectiveness of processes
•    Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations

Risk Management 
•    Interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures
•    Ensure data security and data sharing in secured way through SharePoint in password protected files

Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
•    Champion and act as role model of the group’s values

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders 
•    Analytics teams
•    Product and segment teams
•    Channel / distribution teams
•    Marketing
•    Support functions including Finance, Client experience, Operations

Skills and Experience

Must-have Skills    
•    Data Analysis
•    Data visualisation
•    Technical- SQL/ SAS/Python
Other Skills    
•    Problem Solving
•    Project Management
•    PPT and presentation skills
•    Communication
•    Banking Products

Motivations

•    Action Oriented 
•    Instils Trust 
•    Collaborates 
•    Nimble learning
•    Customer focus

Qualifications

Key Experiences    
•    3+ years of experience in Analytics 
Certifications / Qualifications
•    Post Graduate or University Degree

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.