Manager, Risk Data Quality

Skills

Job Summary

•    The role will be responsible for end-to-end data quality management for key Risk Types and cross-cutting activities to support better risk decisioning and risk management within the Risk & CFCC Function. 
•    The incumbent will be responsible for definition of the DQ landscape, requirements, solutioning and issue management processes for key workstreams within Risk & CFCC 

Key Responsibilities

Responsibilities
•    Business analysis, requirements definition and data quality rules documentation 
•    Implementation of DQ checks across the right data points in the lifecycle 
•    Definition of the DQ landscape, guidelines and solution framework for DQ management for the key workstreams within Risk & CFCC
•    Liaison with TTO to implement DQ rules and checks 
•    Implementation of sustained processes for DQ management 
•    Liaison with CDO to embed issue management processes 
•    Implementation and management of DQ dashboards 
Strategy
•    Define the data quality landscape, DQ management processes and guidelines 
•    Enable creation of best practices, root-cause-analysis techniques and issue resolution frameworks for DQ management  
•    Support the strategic & ad hoc DQ requirements in Risk & CFCC 

Business
•    Support best practices, solution frameworks & techniques to create a next-generation DQ delivery organization 
•    Liaise with the stakeholders to support DQ requirements & delivery
•    Conduct stakeholder requirements sessions to elicit requirements, define DQ rules and solutions 
•    Liaise with TTO to implement changes, embed DQ change management in the processes 

Risk Management
•    Embed compliance with data management risks, including data quality, secrecy, privacy, records management and AI ethics in the design of data solutions 
•    Ensure compliance with the risk management practices applicable for the role 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support the Risk & CFCC Data Team  to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; The Right Environment.] 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•    Head of Data Management, RCFCR & GCFO 
•    Global Risk Reporting Head
•    Risk Reporting Leads 
•    Data Product Owners 
•    TTO 
•    CDO
•    Governance Team
Other Responsibilities
•    Embed Here for good and Group’s brand and values in the GFS Data & Analytics
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
•    Multiple functions (double hats)

Skills and Experience

Must-have Skills
•    Experience in Risk
•    Prior experience of SQL & Python Programming
•    Knowledge of Data Quality Management principles
•    Banking Data Knowledge 
•    Business Analysis & Effective Communication skills
•    Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm.
•    Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

•    Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Other Skills
•    Courage: Stepping up to address difficult issues and saying what needs to be said.
•    Instils Trust: Gaining the confidence and trust of others through honesty, integrity and authenticity.
•    Nimble Learning: Actively learning from experimentation, success, and failures. Applying lessons learned to new problems.
•    Decision Quality: Making good and timely decisions that keep the organisation moving forward.
•    Develops Talent: Developing people to meet both their career goals and the organisation’s goals.
•    Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
•    Gives Clarity and Guidance: Providing direction, delegating and removing obstacles to get work done.
•    Manages Ambiguity: Operating effectively even when things are not certain or the way forward is not clear.
•    Strategic Mindset: Seeing ahead to future possibilities and translating them into strategies that address changing needs while leveraging the bank’s strengths.

Motivations

•    Motivated by delivering high-quality operational outcomes while ensuring compliance with regulatory requirements and internal policies. 
•    Energised by identifying opportunities for process improvement, driving operational efficiency, and enhancing customer and stakeholder experiences. 
•    Thrives in a fast-paced, results-oriented environment that requires problem-solving, critical thinking, and effective decision-making. 
•    Driven by collaborating with cross-functional teams to achieve shared business objectives and deliver sustainable business outcomes. 
•    Demonstrates resilience and adaptability when managing complex operational challenges, changing priorities, and continuous business transformation. 
•    Motivated by developing people, fostering a culture of accountability and continuous improvement, and supporting team success through coaching and leadership.

Qualifications

•    Graduate / Post-graduate in Computer Science, Finance or similar Quantitative Discipline
•    6+ Years of relevant work experience in similar role & specifically in Risk / CFCC
•    Experience in data management, data quality execution and data delivery projects 
•    Proficient in SQL or Python or any other Data analytics skills is desirable
•    Strong Stakeholder management & communication skills
•    Strong RCA skills
•    Able to make good working relationships with people at all levels, to work in a team environment.
•    Able to work under time pressure & adapt to changing requirements.

•    Language: English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.