Membership & Data Operations
Beijing China
- Pay
- Pay not listed
- Work setting
- Not stated
- Employment
Full-time — employment source
Employment type in the employer’s posting: Full time
From the employer’s posting
What you’ll work on
Full postingThe Membership & Data Operations will be responsible for analyzing operations, membership, and industry-related data to drive insights and optimize business performance.
Conduct in-depth analysis of operational, membership, and industry data to identify trends, generate insights, and provide actionable recommendations for business optimization
Analyze operational, membership and industry data to produce actionable recommendations
Manage the membership system and drive subscription growth
Oversee and optimize online product operations to improve user experience
Track industry trends and competitor dynamics to recommend membership and product opportunities
Coordinate with clients and internal teams to execute operational strategies
From the employer’s posting
The Membership & Data Operations will be responsible for analyzing operations, membership, and industry-related data to drive insights and optimize business performance. This role requires strong data analysis capabilities, strategic thinking, and expertise in membership operations to support user growth, improve member experience, and enhance product performance.
Conduct in-depth analysis of operational, membership, and industry data to identify trends, generate insights, and provide actionable recommendations for business optimization
Manage the membership system and drive user growth through strategic membership operations, including membership strategy design, user experience optimization, subscription growth
Oversee and optimize online product operations, proposing and implementing operational strategies to enhance overall user experience based on business needs.
Continuously track industry trends, competitor dynamics, and operational hot topics to identify opportunities for membership operations and product development
Maintain effective communication and collaboration with clients and internal teams to ensure smooth execution of operational strategies
Education & alternatives
REQUIRED SKILLS/KNOWLEDGE - Bachelor's degree or above, with experience in data analysis and internet product operations - Strong data processing and analytical capabilities, proficient in Excel, PowerPoint, and other analytical tools, with the ability to independently produce data analysis reports
Tools in this posting
- Excel
Source — Tool mentions in context
- Bachelor's degree or above, with experience in data analysis and internet product operations - Strong data processing and analytical capabilities, proficient in Excel, PowerPoint, and other analytical tools, with the ability to independently produce data analysis reports - Extensive experience in membership operations, with successful cases of membership system development and management.
Posting record
Report an errorOpen 5 monthsWe first saw this posting 170 days ago and it is still up. Roles open this long are often slow to fill or kept open to collect applications.
- Status in our records
- Live
- First seen by us
- May 13, 2026 · 170 days ago
- Recorded sightings
- 177
- Last seen by us
- Oct 29, 2026
- Employer says posted
- Apr 16, 2026
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
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Job description
_________________
POSITION SUMMARY
The Membership & Data Operations will be responsible for analyzing operations, membership, and industry-related data to drive insights and optimize business performance. This role requires strong data analysis capabilities, strategic thinking, and expertise in membership operations to support user growth, improve member experience, and enhance product performance.
MAJOR RESPONSIBILITIES
- Conduct in-depth analysis of operational, membership, and industry data to identify trends, generate insights, and provide actionable recommendations for business optimization
- Manage the membership system and drive user growth through strategic membership operations, including membership strategy design, user experience optimization, subscription growth, membership activity planning, online membership benefits management, and private domain operations.
- Oversee and optimize online product operations, proposing and implementing operational strategies to enhance overall user experience based on business needs.
- Continuously track industry trends, competitor dynamics, and operational hot topics to identify opportunities for membership operations and product development, forming actionable recommendations for relevant teams.
- Maintain effective communication and collaboration with clients and internal teams to ensure smooth execution of operational strategies
REQUIRED SKILLS/KNOWLEDGE
- Bachelor's degree or above, with experience in data analysis and internet product operations
- Strong data processing and analytical capabilities, proficient in Excel, PowerPoint, and other analytical tools, with the ability to independently produce data analysis reports
- Extensive experience in membership operations, with successful cases of membership system development and management.
- Familiarity with the full membership operation process and the ability to quickly solve issues related to membership management.
- Strong problem-solving and adaptability skills, capable of handling various challenges in membership operations.
- Excellent teamwork and communication skills, with the ability to maintain effective communication with clients and collaborate cross-functionally within the organization.
EXPERIENCE NEEDED
- 10+ years of professional experience in data analysis, membership operations, product operations, or related fields.
Salary Range:
N/A
Job Posting Title:
DirectorThe NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.
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The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.
About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.
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Beijing China
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