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ML Engineer Manager, AI Conversation Platform

Pay
Pay not listed
Work setting
Not stated
Employment
Not stated

What you’ll work on

Full posting
  • Set the technical and process direction for the ML team based on business goals

  • Drive an AI/ML vision that benefits users

  • Brainstorm and coordinate product integrations with partner teams

  • Hire and develop a team to deliver high-quality ML systems

  • Coach engineers to grow their careers and keep a high bar

From the employer’s posting
Setting the technical & process direction for the team based on business goals
Driving an ambitious vision for AI/ML that benefits our users
Brainstorm and coordinate product integrations with partner teams
Hire & develop a world-class team to deliver high-quality ML systems.
Coach engineers to help them grow in their careers and maintain a high bar

What you’ll bring

All qualifications

Core experience

  • At least 4 years of experience managing ML teams
  • Experience as an ML Engineer, Applied Scientist, or equivalent individual contributor
  • Experience building and shipping ML systems
  • Experience leading teams that build ML models and deploy them to production
  • Holds high standards for production systems

Preferred experience

  • Experience in shipping LLM & RAG systems
Qualification wording
Have at least 4 years of experience managing ML teams
Experience working as a Machine Learning Engineer, Applied Scientist or equivalent Individual Contributor.
Have experience building & shipping ML systems.
You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production
Hold yourself and others to a high bar when working with production systems.
Experience in shipping LLM & RAG systems

About Stripe

Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

In the employer’s words · Read in context

Apply at Stripe

Posting record

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Open 4 monthsWe first saw this posting 128 days ago and it is still up. Roles open this long are often slow to fill or kept open to collect applications.

Status in our records
Live
First seen by us
Jul 9, 2026128 days ago
Recorded sightings
289
Last seen by us
Nov 14, 2026

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.

How this job compares

Time since we first saw it

Day 128

Up longer than most. Similar jobs usually come down between day 8 and day 76.

Well past Stripe’s usual: its jobs come down by about day 60.

From 5,517 similar postings that came down, and 46 of Stripe’s. Coming down is not always a hire.

Stripe is hiring

35 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • ML Engineer hiring is picking up
  • Takes jobs down at a usual pace
Hiring record

See how this role fits your experience

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Your next step

Complete your application on stripe.com. The employer’s form will show what is required.

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Demand for ML Engineer roles

New ML Engineer postings at the employers we follow are up 10% over the last 6 weeks compared with the 6 before.

Weekly new ML Engineer postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 612, the most 1,081, and the latest week had 1,068.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under ML Engineer, by the work the posting describes.

ML engineers put machine learning models into products. They write the code that trains, ships, serves and monitors models so a recommendation or prediction works for real users.

Postings ask for strong Python and software engineering, a framework such as PyTorch, cloud services, and more and more often experience with large language models.

A data scientist often works out which model to build; an ML engineer makes it run reliably in production.

US government figures for computer and information research scientists

Median yearly pay, May 2025
$140,300
Expected change, 2025 to 2035
21.8% more jobsagainst 3.5% for all jobs

The government has no code for ML engineers, so these figures are for the closest group, computer and information research scientists.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 15-1221.

Job description

View original posting ↗

Engineering Manager, AI Conversation Platform

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production.

What you’ll do

Responsibilities

  • Driving an ambitious vision for AI/ML that benefits our users
  • Setting the technical & process direction for the team based on business goals
  • Brainstorm and coordinate product integrations with partner teams
  • Proposing new ideas and building prototypes
  • Be an integral part of a larger ML community internally & externally
  • Hire & develop a world-class team to deliver high-quality ML systems.
  • Coach engineers to help them grow in their careers and maintain a high bar

Who you are

We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action.

Minimum requirements

  • Have at least 4 years of experience managing ML teams
  • Experience working as a Machine Learning Engineer, Applied Scientist or equivalent Individual Contributor.
  • Lead by example in high-growth, high-impact, ambiguous environments
  • Have experience building & shipping ML systems.
  • Hold yourself and others to a high bar when working with production systems.
  • Thrive in a collaborative cross-functional environment

Preferred qualifications 

  • Experience in shipping LLM & RAG systems
Source details

View original posting ↗

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Location & working pattern

Toronto, Canada

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