Ocean Hub Data Quality Team Lead

OCEAN HUB DATA QUALITY TEAM LEAD

POSITION SNAPSHOT

Location: Manila
Company: Nestlé Business Solutions
Full-time
Education Requirement: Not specified
Significant relevant experience in data quality, data governance, master data, or supply chain data operations

POSITION SUMMARY

Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A DAY IN THE LIFE …

As the Ocean Hub Data Quality Team Lead, you will lead the establishment and growth of a trusted, governed, and data-driven service across the markets supported by Nestlé Business Solutions. You will oversee the deployment and steady-state readiness of the Data Quality operating model, ensuring that data issues are prevented at the source, resolved through the appropriate ownership channels, and converted into sustainable improvements.

• Translate the Ocean Hub roadmap into executable data quality implementation plans for each market and deployment wave.
• Lead data quality readiness assessments, data gathering, validation, testing, go-live gates, hypercare, and the transition to steady-state operations.
• Manage implementation risks, dependencies, key decisions, and operational handovers.
• Establish and deploy data quality standards, rules, standard operating procedures, control requirements, escalation paths, and clear roles and responsibilities.
• Govern master and transactional data quality across orders, bookings, documentation, tracking, allocation, and Ocean Freight Settlement processes.
• Review and approve data quality rule changes, exceptions, and permanent corrective actions within delegated decision-making authority.
• Ensure proactive data monitoring, accurate issue classification, and timely routing through ServiceNow, Cargoo, and other appropriate support channels.
• Lead root cause investigations for high-impact data issues and coordinate cross-functional resolution.
• Ensure recurring issues are addressed through prevention initiatives and continuous improvement.
• Maintain transparent performance reporting and provide actionable management insights across supported markets.
• Drive automation, expand dashboard coverage, and reduce manual processes and recurring data defects.
• Maintain and prioritize the data quality improvement backlog in alignment with product and technology roadmaps.
• Lead, coach, and develop an accountable, service-oriented Data Quality team.
• Build alignment across markets, Ocean Hub streams, Cargoo, Nestlé Information Technology, IBM, Analytics teams, and Ocean Hub leadership.
• Develop scalable knowledge, training, and succession capabilities to support both implementation and steady-state operations.

ARE YOU A FIT?

• Significant experience leading data quality, data governance, master data, or supply chain data operations within a global environment.
• Proven experience leading cross-functional implementation, transition, or transformation programs, including market onboarding and go-live accountability.
• Strong understanding of end-to-end ocean logistics data and related processes.
• Strong knowledge of SAP, Cargoo or other Transportation Management Systems, carrier integrations, Snowflake, Power BI, and ServiceNow, or equivalent platforms.
• Expert knowledge of data governance and data quality management.
• Practical experience working with supply chain and ocean logistics data.
• Strong expertise in digital solutions, analytics, automation, and service delivery within a global environment.
• Experience establishing key performance indicators, control frameworks, roles and responsibilities, escalation models, root cause analysis processes, and permanent corrective actions.
• Demonstrated ability to lead and develop operational teams and deliver results through others.
• Proven ability to manage and influence senior stakeholders across functions, markets, and geographic locations.
• Experience managing project deployments, hypercare, and steady-state service performance.
• Strong project, transition, transformation, and change-management capabilities.
• Strong business acumen and the ability to connect data quality initiatives with operational and business priorities.
• Strong analytical, communication, influencing, decision-making, and problem-solving skills.
• Ability to execute with excellence, collaborate effectively, and drive continuous improvement in a complex global environment.