Product Owner - Secure Data Room Service

About the Job

The Secure Data Room Service (SDR) is a globally operated SaaS-based platform. The service is operated by providing highly secure virtual Data Rooms for Allianz Group entities worldwide. SDR enables confidential document exchange and collaboration for sensitive business processes. The service operates under strict regulatory requirements (BaFin/VAIT, DORA, BSI C5, GDPR) and serves VIP customer groups across the Allianz organization.

 

As Product Owner for SDR, you are the single point of accountability for the Service throughout its entire lifecycle. Unlike a standard agile Product Owner, your role combines Technical Service Management, Stakeholder Management, and Service Design & Lifecycle Governance into one comprehensive position. 

You will be responsible for the full operational, technical, compliance, and strategic management of the SDR service, working closely with internal stakeholders, external suppliers and customers across Allianz Group.

 

What you do

Service Operations & Customer Management

• Manage day-to-day operations including customer support, ServiceNow order processing, Data Room setup and decommissioning. Serve as the primary interface to the external supplier, maintaining a deep and continuous supplier relationship. Prioritize and manage the product backlog following agile methodologies to maximize customer value. Deliver web trainings and create user documentation for Data Room Managers across Allianz entities.
• Maintain the Service Portfolio Management process, service descriptions, and regular reporting (user reports, license compliance, login reports to GIAM). Support the commercial Service Manager in among others, service planning, pricing, and procurement activities including competitive assessments and requests for proposals.

Risk Management, & Compliance & Data Privacy

• Conduct and manage annual Allianz Risk Shield (ARS) assessments including control effectiveness attestation; Ensure BaFin/VAIT compliance including anomaly detection, PIM maintenance, penetration test documentation, and Backup/Restore test certificates.
• Manage annual Data Privacy Risk Assessments (DPRA) in coordination with the Data Protection teams; Handle customer security assessments, maintain BSI C5 compliance documentation of the supplier, and support Fit-Gap assessments at Allianz entity level.

Architecture & Security Concepts

• Maintain DORA-compliant encryption and key management documentation and architecture modelling. Implement and govern security policies including password policies, session management, and security categories;
• Configure Data Room templates, permission concepts and user-group access concepts. Drive strategic initiatives such as SAML authentication and E2E monitoring

Strategic & Cross-Functional Responsibilities

• Provide VIP customer support, collaborate with other Product Owners on global rollout roadmap and backlog prioritization.
• Act as the primary face to the customer with responsibility and professional communication and demand management. Drive continuous improvement of processes and service capabilities. Conduct service promotion activities and strategic supplier alignment.

 

What you bring

• University degree in Computer Science, Information Security, IT Service Management, or a comparable field. Certified as Product Owner (e.g., CSPO, PSPO) or equivalent certification; ITIL certification is a strong advantage.
• 5 years of relevant work experience in IT Service Management, Product Ownership, or Technical Service Management. Experience managing SaaS-based services in a regulated enterprise environment.
• Experience with compliance frameworks and regulatory requirements (e.g., BaFin/VAIT, DORA, BSI C5, ISO 27001, GDPR, SOC 2). Experience in supplier/vendor management with external technology providers. Track record of managing services handling highly sensitive and confidential data.
• Understanding of security principles and best practices, particularly in the areas of encryption, key management, and access control. Familiarity with IT architecture documentation and modelling approach (e.g., ADOIT)
• Experience with ITSM tools (e.g., ServiceNow) and service portfolio management processes. Knowledge of identity and access management concepts (SAML, SSO, user-group models)
• Exceptional communication skills. English in speaking and writing (mandatory), with German language skills being a plus. Ability to explain complex technical and compliance topics to both management and technical audiences
• Strong problem-solving skills and structured, out-of-the-box thinking. Highly proactive and self-organized, with the ability to manage competing priorities independently. Customer-oriented mindset with proven experience supporting demanding and VIP user groups.
• Familiarity with AI technologies and GenAI platforms is a strong advantage.

 

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

 

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

 

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

 

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

 

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

 

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

 

To Recruitment Agencies

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

 

108234 | Operations | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent