Product Expert - Clinical Data Management - India
India - Hyderabad
- Pay
- Pay not listed
- Work setting
- Not stated
- Employment
Full-time — employment source
Employment type Full-Time
Employment type in the employer’s listing: Full-Time
From the employer’s posting
What you’ll work on
Full postingRun product education sessions for customers in meetings, forums and Veeva Connect
Build and engage customer user communities
Drive release education and product capability promotion
Capture customer feedback and relay it to Product Management
Support Services, Strategy, Sales and Product Support teams
From the employer’s posting
Provide product education to Veeva Clinical Data customers in meetings (in a range of forums) and our online communities (Veeva Connect)
Build and foster highly engaged Users Communities
Drive increased customer value through release education and product capability promotion.
capture and relay their needs, and industry-specific learnings, to our Product Management team based in the US
Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support.
What you’ll bring
All qualificationsCore experience
- 5+ years working in the Clinical Management space, usually from Product Management, Consulting or Professional Services/Implementation roles
- Ability to understand customer business requirements and to translate them to technical product requirements, preferences, and limitations
- Ability to understand Product Vision, Technical Specifications and Software Development Documentation, and translate them into language and content for both business and technical stakeholder
- Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote (including software demonstrations and presentations).
Qualification wording
5+ years working in the Clinical Management space, usually from Product Management, Consulting or Professional Services/Implementation roles
Ability to understand customer business requirements and to translate them to technical product requirements, preferences, and limitations
Ability to understand Product Vision, Technical Specifications and Software Development Documentation, and translate them into language and content for both business and technical stakeholder
Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote (including software demonstrations and presentations).
Tools in this posting
- SQL
Source — Tool mentions in context
- Preferred location: Bengaluru or Hyderabad - SQL knowledge - Fluency in at least one widely used Indian language
Posting record
Report an error- Status in our records
- Live
- First seen by us
- Aug 19, 2026 · 63 days ago
- Recorded sightings
- 192
- Last seen by us
- Oct 22, 2026
These dates show when we found the listing. Check the employer’s website to confirm it is still accepting applications.
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Job description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva is looking for a highly motivated individual with life science industry experience within the Clinical Data domain. You will drive impactful product communication and champion customer success with our Clinical Data Management applications, Veeva EDC and Veeva DQS, partnering closely with our customers in India. You will also continuously grow your own expertise by staying at the absolute cutting edge of AI and digital transformation in clinical trials.
As part of the global Product Expert team, you will play a key role in the Product organization. Most importantly you will:
- Build and foster highly engaged Users Communities; regularly engage with the customers in a range of forums to provide clear and impactful communication that drives shared understanding & education, promotes product adoption, and delivers customer value.
- Represent the Product organization in customer meetings, online communities, and at industry events.
- Drive increased customer value through release education and product capability promotion.
- As a Voice for the Customers, capture and relay their needs, and industry-specific learnings, to our Product Management team based in the US, helping them to inform product decisions and improve designs that ultimately create better Clinical Data products that enable:
- AI & Digital transformation
- Risk-based decision making
- Regulatory compliance
- A culture of continuous improvement
- Excellence across the pharmaceutical industry
- Collaborate effectively with Veeva field teams to drive customer success, product excellence, best practices, and Veeva Product success.
To apply for this role, you must have recent hands-on experience in either Veeva EDC or Veeva DQS.
What You'll Do
- Be the product evangelist and provide subject matter expertise for the Veeva EDC and Veeva DQS products, staying up to date with the latest features and communicating Product roadmap directions.
- Act as a champion for Veeva's key product enhancements (for example, learning the overarching Veeva AI and RBQM visions to effectively guide customers through their transformation journeys together with Veeva colleagues).
- Provide product education to Veeva Clinical Data customers in meetings (in a range of forums) and our online communities (Veeva Connect); Ensuring we are communicating the problems we are solving, value delivered and product functionality.
- Be the customer advocate internally. Gather, analyze, and prioritize customer feedback. Feed these insights into release planning, contributing to future product innovations.
- Collaborate with Product teams to deliver valuable content and resources for product and release communication.
- Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support.
Requirements
- 5+ years working in the Clinical Management space, usually from Product Management, Consulting or Professional Services/Implementation roles
- Recent hands-on experience with Veeva EDC and/or Veeva DQS. Do not apply if you do not have this experience.
- Ability to understand customer business requirements and to translate them to technical product requirements, preferences, and limitations
- Ability to understand Product Vision, Technical Specifications and Software Development Documentation, and translate them into language and content for both business and technical stakeholder
- Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote (including software demonstrations and presentations).
- Strong analytical skills and English skills (written, verbal, and formal presentations).
- A strong passion for emerging technologies (specifically AI) and the ability to quickly grasp, articulate, and conceptualize how AI-driven features solve clinical trials challenges.
- Self-directed team player with a positive attitude.
- Willingness to travel between 15-30%.
- Based in India.
Nice to Have
- Preferred location: Bengaluru or Hyderabad
- SQL knowledge
- Fluency in at least one widely used Indian language
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Employment type
Full-Time
Source details
Source notes
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
No pay amount identified in the saved description.
- Location & working pattern
India - Hyderabad
- Ability to understand Product Vision, Technical Specifications and Software Development Documentation, and translate them into language and content for both business and technical stakeholder - Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote (including software demonstrations and presentations). - Strong analytical skills and English skills (written, verbal, and formal presentations).
More source context
- Fluency in at least one widely used Indian language #LI-Remote #LI-MidSenior
- Work authorization
No clear work-authorization passage found. Eligibility is unconfirmed.
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