Senior AI/ML Engineer

what you'll do

• Develop and maintain scalable ML pipelines on Databricks and AWS covering data ingestion, feature engineering, model training, evaluation and serving, with monitoring, drift detection and automated retraining.

• Build systems that combine models, tools and data into cohesive, agentic workflows capable of executing multi-step tasks. This includes designing system behaviors such as planning, tool use, structured outputs and failure handling.

• Identify and resolve performance bottlenecks in model training and inference through profiling, optimization, and architectural improvements, optimizing for latency and cost (e.g., TensorRT, quantization, batching).

• Set up evaluation frameworks for LLM and ML systems, including offline evals, online A/B tests and quality guardrails, and ensure model fairness, bias mitigation and responsible AI practices.

• Find and redesign engineering and business workflows using AI tools, and measure the impact.

• Collaborate with cross-functional teams to translate product requirements into production-ready systems, and continuously improve system performance through iteration and evaluation.

• Mentor engineers on ML practice and AI-assisted development.

what you'll bring

• 5+ years of software engineering experience with a focus on machine learning systems, model development, or ML infrastructure.

• Proven track record of deploying AI/ML solutions at scale in production.

• Experience in one or more specialized ML domains: search, recommendation systems, natural language processing (NLP), computer vision or generative AI.

• Experience leading and owning end-to-end delivery of AI/ML projects, including technical design, cross-functional collaboration, and operational readiness.

• Experience using Cursor, Copilot, Codex or similar AI coding assistants for development, debugging, testing and refactoring.

• Familiarity with LLM-powered productivity tools for documentation search, experiment analysis, SQL and data exploration, and speeding up engineering workflows.

• Has integrated AI tools to improve engineering efficiency and code quality, or to redesign workflows, with measurable impact such as time saved, defect reduction or throughput gains.

• Keeps building AI skills, for example prompt and context engineering or agent orchestration, and stays current with new AI technologies.

• Excellent communication and mentorship skills.

• Good English communication skills (written and verbal)

Tech Stack: 

• Languages: Python (primary)

• Data & ML platform: Databricks (Spark, MLflow, Unity Catalog), AWS (SageMaker, S3, Lambda, ECS/EKS)

• Vector search / RAG: Qdrant

• Inference optimisation: TensorRT

• Frameworks: PyTorch, Hugging Face; LLM APIs (Anthropic, OpenAI) and agent frameworks

• Nice to have: LLM observability and eval tooling (e.g. Datadog LLM Observability), Docker/Kubernetes, CI/CD for ML

life at clearer.io

eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on.

We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own — so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide.

We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners.

We care about doing the work properly: listening first, building second and shipping quickly where it matters. Results matter more than rhetoric.

What guides us day to day:

• Customers at the heart: we obsess over their needs so we can grow together

• Purposeful progress: we don't settle - we take initiative and embrace bold thinking

• Endless innovation: we refine, improve, and take meaningful action

• Always open: we build trust through transparency and global collaboration

clear benefits

Everyone, everywhere

• Your birthday off - a full paid day, just for you, every year

• Give Back Day - a paid day each year to volunteer for a cause you care about

• Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards

• Clearer Together -  employees who exemplifies our values wins a fully-funded 5-night trip to one of our global offices (Sydney, Berlin, Leicester, Irvine or Ho Chi Minh City)

• Stopover - travelling near one of our offices? Once a year we'll fund a day with the local team

VN

100% Remote Culture: Work from anywhere in Vietnam that brings you happiness.

Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.

Wellness Allowance: Support for classes promoting physical and mental health.

Time Off: 20 days/year, in addition to Vietnam holidays.

MacBook Provided.

Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.

Continuous Learning: Technical and general workshops, online resources.

Health and Wellness Benefits: Generali Health Care, annual check-up.

International Exposure: Enhance expertise and English communication skills.

a fair shot for everyone

We're committed to a fair and inclusive hiring experience. Hiring decisions at clearer.io are based on skills, experience and role requirements - nothing else. If you need any adjustments during the interview process, just tell us; it won't affect your application.

Employment type

Full-time