Senior Analyst, Air Partner Marketing

American Express entered the travel agency business in 1915 and is today one of the world’s largest travel networks. The Travel & Lifestyle Services (TLS) organization delivers premium travel and lifestyle services to Card Members through offline and online channels globally. Each market tailors its products and services to its unique customer base, providing Card Members the guidance, protection, value, and seamless experience they look for when booking and enjoying travel. 

The Global Travel Growth (GTG) team within TLS/American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are. 

TLS is seeking a Senior Analyst, Air Partner Marketing to join the Partner Marketing & Trade Strategy team within GTG. This role will help shape and execute marketing for a portfolio of 30+ airline partners and key TLS air programs, including Platinum/Centurion Member Airfares and Insider Fares. The Sr. Analyst will translate partner and business objectives into compelling Card Member marketing, strengthen strategic airline relationships, and identify new opportunities to grow engagement and commercial value. 

The successful candidate is a strategic marketer and cross-functional partner who can independently manage a broad scope of campaigns, develop tailored partner recommendations, and influence cross-functional teams and external stakeholders. They bring strong collaboration, business acumen, analytical rigor, innovative thinking and attention to detail. 

 

• Support marketing for TLS air programs and airline partners across TLS and Enterprise channels, coordinating messaging, creative, targeting, approvals, launch readiness, and performance follow-up with external partners and internal stakeholders. 
• Own airline partner marketing calendar and tracking of partner placements across a variety of cross-enterprise initiatives. 
• Develop tailored, consultative marketing strategies and partner-funded proposals that leverage marketing assets and placement opportunities to align airline partner priorities with Card Member needs, drive incremental partner value, and support commercial objectives in collaboration with the TLS Air Partnerships team. 
• Build and maintain day-to-day relationships with airline partners, TLS Air Partnerships and Program Management, TLS Marketing, agencies and other cross-functional TLS & Enterprise stakeholders.
• Own marketing measurement and partner reporting, including Card Member engagement, impressions, and other relevant KPIs; prepare insightful business reviews and executive-ready materials presenting to key strategic airline partners  
• Continuously improve the Card Member experience supporting program positioning, optimized landing pages and journeys, effective benefit messaging, and data-informed testing and optimization. 
• Continue to evolve marketing offerings and support evolving TLS and Enterprise priorities.  

• 2+ years of experience in marketing or a related field; external partner management experience preferred. 
• Strong project management skills with the ability to independently manage multiple priorities and drive initiatives forward. 
• Proven ability to collaborate across teams, build relationships, and influence internal and external stakeholders. 
• Ability to translate business objectives and performance insights into actionable marketing strategies and executive-ready presentations. 
• Strategic thinker who thrives in ambiguity, identifies white space opportunities, and connects the dots across teams to bring new ideas to market. 
• Excellent written and verbal communication skills, with the ability to present effectively to stakeholders at all levels. 
• Bachelor's degree required.  

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.