Senior Data Analyst

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Candidate Verification Step: As part of our application process, candidates are asked to complete a brief verification exercise. This will involves In place of a cover letter, please complete a short data task. Download donors.csv and gifts.csv from https://github.com/neilcuz/recruitment and use any tool you like (SQL, Python, R or similar) to answer the three multiple-choice questions there. It should take less time than writing a traditional cover letter. Upload a Word document (.docx) in the cover letter field containing only your answers, one per line, in this format:

• Q1: A
• Q2: B
• Q3: C

Why we’re asking: This step helps us confirm that every applicant is a real person and keeps the selection process fair for all candidates. It is not part of your skills assessment, and it will take only a few minutes.

The Purpose of the Role

The External Relations (ER) department was created in February 2020 and is comprised of 3 main but complementary functional areas: Private fundraising, Communications and Advocacy. The ER department is at the beginning stages of creating a radical and ambitious global strategy that will enhance IRC’s ability to ‘punch above its weight’ in private income, advocacy, and brand awareness. The main objective of the department is to enable this organization of more than 12,000 staff to have the resources needed to continue serving 18 million people worldwide in places affected by war and disaster, shape the humanitarian sector by influencing key policies and reforms, and build and grow IRC’s reputation. 

We are looking for an experienced and highly analytical Senior Data Analyst to join our team, with a primary focus on supporting our Philanthropy and High Value fundraising teams. As a Senior Analyst within our Global Analytics team, you will play a pivotal role in supporting and driving data-driven insights for our fundraising efforts across the globe. 

You will leverage your expertise in data analysis, statistical modeling, and reporting to guide the strategic decisions of our fundraising initiatives, ensuring that we continue to meet and exceed our goals. This position offers the opportunity to work closely with cross-functional teams, including fundraising, marketing, and finance, to deliver actionable insights that enhance donor engagement and maximize fundraising outcomes.

MAJOR RESPONSIBILITIES:

• Data Analysis & Reporting:Analyze and interpret large datasets to uncover trends, patterns, and insights that inform global fundraising strategies.Create and maintain dashboards, visualizations, and reports to track fundraising performance and donor engagement metrics.Develop and deliver regular performance reports to key stakeholders, highlighting actionable insights and areas of opportunity for growth.Develop comprehensive data models and reports for external benchmarking to assess performance against peers and identify opportunities for new investments. 
• Strategic Insights & Recommendations:Collaborate with senior leadership to translate analytical findings into strategic recommendations for improving fundraising effectiveness.Provide insights that influence global fundraising campaigns, donor retention strategies, and personalized donor experiences.
• Stakeholder Collaboration:Act as the main analytics partner to the Philanthropy and High Value teams, building trusted relationships, understanding their priorities and building strong business knowledge of how these teams operate.Work closely with cross-functional teams (e.g., fundraising, marketing, and finance) to ensure data-driven decisions are integrated into the global strategy.Present findings to senior management, explaining complex data insights in a clear and actionable manner.
• Process Improvement & Innovation:Identify opportunities to enhance the data collection and reporting processes, ensuring accuracy, efficiency, and alignment with global goals.Keep abreast of industry trends and emerging analytics tools, and bring innovative ideas for improving the team’s capabilities.Acting as a technical leader, collaborate with fellow Analytics colleagues to ensure best practices in coding, statistics, and general analysis.
• Work with integrity and accountability to the “IRC Way” – IRC Global Standards for Professional Conduct.
  

PERSON SPECIFICATION 

Demonstrated Skills and Competencies: 

Experience

• 3+ years working in the field of data analytics. 
• Proven experience with advanced data analytics tools (e.g., SQL, Python, R, Tableau, Power BI) and data visualization platforms. 
• Demonstrable experience planning and executing complex analytics projects across multiple stakeholders. 

Skills & Competencies

• More than two years of professional experience with SQL and relational databases. 
• Knowledge of dimensional modeling and experience with workflow orchestration tools. 
• Familiarity with PowerBI, Tableau, Looker, or other business intelligence tools. 
• Strong analytical thinking and problem-solving skills with the ability to interpret complex data and provide actionable insights. 

Soft Skills

• Curiosity and willingness to explore complex and ambiguous problems and deliver actionable insights through both quantitative and qualitative data analysis. 
• Desire to work in a multi-cultural environment and collaborate with people from different backgrounds and experiences, with a partner-first approach to interacting with stakeholders. 
• Strong data visualization and communication skills: ability to “tell a story” with numbers in a variety of formats: PowerPoints, dashboards, memos, and presentations. 
• Strong attention to detail & commitment to a high standard of work product.

Nice-to-Haves / Areas You Will Grow:

• Knowledge of philanthropy, major gifts, or nonprofit fundraising analytics.
• Experience with Databricks and dbt.
• Experience with web analytics and behavioral data, and relevant tooling like Heap or Amplitude.
• Knowledge of Salesforce or similar CRM technology.

Working Environment: 

• Standard office working environment.
• Some international travel. 
• This role may require working remotely full or part time and part time remote employees may be required to share workspace.  

This is a remote position open to internal and external candidates located in the United Kingdom or the United States. Successful candidates must have the right to work in these counties, be of residence and will be employed on a local employment contract in accordance with local salary scales and employment regulations.

Compensation: (US Pay Rate: $85,000 - $100,000/yr; UK Pay Rate £65,000/yr). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 

Standard Responsibilities

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies

Standard Job Requirements

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, Equality and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Related standard content: 

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.   

Recruitment Process

The process for this role will be as follows

• Screening call online
• First round panel interview online – including assessment / test 
• Second round panel interview – online – including presentation task 
• Final role and expectations alignment call with Senior Director, online

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.