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Senior Director - SaaS Analytics & AI

Bengaluru, Karnātaka, India

Live, first seen by us 52 days ago
Pay
Pay not listed
Work setting
Not stated
Employment
Not stated

What you’ll work on

Full posting
  • Build predictive models for churn risk, upsell propensity and renewal forecasting

  • Architect and implement automation across onboarding, renewals, invoicing and entitlements

  • Establish data standards, governance and unified KPI definitions

  • Ensure data quality across CRM, billing, ERP and product usage platforms

  • Create executive dashboards and automated reporting for portfolio reviews

From the employer’s posting
Build predictive models for churn risk, upsell propensity, usage intelligence, and renewal forecasting.
Architect and implement automation solutions across subscription processes — onboarding, provisioning, renewals, invoicing, entitlements, and customer communications.
Establish data standards, governance models, and unified KPI definitions for subscription analytics.
Ensure data quality and consistency across CRM, billing, ERP, and product usage platforms.
Create executive dashboards and automated reporting that support strategic decisions and portfolio reviews.

What you’ll bring

All qualifications

Core experience

  • Deep leadership experience managing cross-functional technical teams (Data Scientists, Analysts, Engineers, Architects)
  • Deep expertise in advanced analytics, AI/ML model development, and workflow automation
  • Experience driving data-powered decision-making in global, matrixed organizations
  • Experience building high-performing, scalable analytics organizations
  • Proven experience in software subscription or recurring revenue business models or commercial analytics including revenue performance analysis, customer segmentation, pricing and profitability analysis, sales effectiveness, forecasting, pipeline analytics, customer retention, and business growth strategy.
  • Strong understanding of subscription digital thread (CRM, billing, product usage telemetry, customer success platforms)

Preferred experience

  • Experience leading AI-driven automation initiatives at enterprise scale
  • Demonstrated ability to lead in a highly matrixed environment
  • Experience with customer lifecycle orchestration and subscription performance optimization
  • Knowledge of MLOps, data governance, and responsible AI frameworks
Qualification wording
Deep leadership experience managing cross-functional technical teams (Data Scientists, Analysts, Engineers, Architects)
Deep expertise in advanced analytics, AI/ML model development, and workflow automation
Experience driving data-powered decision-making in global, matrixed organizations
Experience building high-performing, scalable analytics organizations
Proven experience in software subscription or recurring revenue business models or commercial analytics including revenue performance analysis, customer segmentation, pricing and profitability analysis, sales effectiveness, forecasting, pipeline analytics, customer retention, and business growth strategy.
Strong understanding of subscription digital thread (CRM, billing, product usage telemetry, customer success platforms)
Experience leading AI-driven automation initiatives at enterprise scale
Demonstrated ability to lead in a highly matrixed environment
Experience with customer lifecycle orchestration and subscription performance optimization
Knowledge of MLOps, data governance, and responsible AI frameworks
Education & alternatives
Education Qualification Education: Bachelor’s degree in Data Science, Engineering, Computer Science, Analytics, Information Systems, or related technical field. (Master’s degree or MBA preferred.) Experience:
Apply at GE Healthcare

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Status in our records
Live
First seen by us
Sep 22, 202652 days ago
Recorded sightings
141
Last seen by us
Nov 13, 2026

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.

How this job compares

Time since we first saw it

Day 52

Similar jobs usually come down between day 8 and day 57.

At GE Healthcare, jobs usually come down by about day 35.

From 9,462 similar postings that came down, and 49 of GE Healthcare’s. Coming down is not always a hire.

GE Healthcare is hiring

11 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • Hiring is picking up
  • Takes jobs down at a usual pace
Hiring record

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Where the posting names them
- Strong understanding of subscription digital thread (CRM, billing, product usage telemetry, customer success platforms) - Experience with cloud data platforms (e.g., AWS), modern data architecture, and scalable pipelines - Proficiency in data visualization and business intelligence tools

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About GE Healthcare

People
About 54,000 in 2025, up 2% from the year before.Annual report (SEC Form 10-K)
Company
Listed as GEHC.

Demand for Data Leadership roles

New Data Leadership postings at the employers we follow are about the same over the last 6 weeks compared with the 6 before.

Weekly new Data Leadership postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 754, the most 1,166, and the latest week had 892.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Leadership, by the work the posting describes.

Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.

Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.

Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.

US government figures for computer and information systems managers

Median yearly pay, May 2025
$175,140
Expected change, 2025 to 2035
15.8% more jobsagainst 3.5% for all jobs

The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.

Job description

View original posting ↗

Job Description SummaryThe Sr Director – SaaS Analytics & AI will lead the strategy and execution of data-driven decision making, intelligent automation, and business performance optimization across the global software and subscription portfolio. This role serves as the end-to-end owner of analytics, AI solutions, and workflow automation supporting the full subscription lifecycle — including onboarding, usage insights, renewals, retention, lifecycle value optimization, and forecasting.

Software and Subscription digital transformation is one of the key priorities for the company and as a key member of the program team, this role will drive digital thread integration across software subscriptions, deliver advanced AI and analytics solutions, and support pre-sales demos and pilots to showcase data-enabled capabilities to business partners and customers.

Job Description

Roles and Responsibilities

1. Subscription Analytics & AI

  • Lead the design and delivery of analytics for subscription lifecycle KPIs including ARR/MRR, churn, retention, expansion, usage, and cohort performance.
  • Build predictive models for churn risk, upsell propensity, usage intelligence, and renewal forecasting.
  • Create executive dashboards and automated reporting that support strategic decisions and portfolio reviews.
  • Drive customer segmentation and behavioral insights to support targeted retention and engagement strategies.
  • Integrate AI models seamlessly in Analytics to provide required insights for target persona.

2. Subscription Process Automation & Optimization

  • Architect and implement automation solutions across subscription processes — onboarding, provisioning, renewals, invoicing, entitlements, and customer communications.
  • Identify high-value automation opportunities using process intelligence and workflow analysis.
  • Partner with IT and platform teams to deliver scalable automation using appropriate technical solutions.
  • Reduce manual effort and cycle times while improving accuracy and compliance.
  • Leverage Agentic AI driven automation solutions through autonomous subscription operations.

3. Data Strategy & Governance

  • Establish data standards, governance models, and unified KPI definitions for subscription analytics.
  • Ensure data quality and consistency across CRM, billing, ERP, and product usage platforms.
  • Partner with engineering to improve data pipelines and architecture supporting real‑time visibility.

4. Stakeholder Leadership & Cross‑Functional Collaboration

  • Collaborate with Product, Commercial, Finance, and Customer Success teams to align analytics priorities with business goals.
  • Translate complex analytics into clear business narratives and actions for leadership.
  • Lead business reviews focusing on growth levers, retention drivers, and operational performance.

5. Continuous Improvement & Innovation

  • Stay current on emerging AI and analytics technologies, automation tools, and subscription business best practices.
  • Drive a culture of data literacy and digital-first thinking across teams.
  • Introduce new models, dashboards, and automation that improve operational efficiency and customer outcomes.

Education Qualification

Education:
Bachelor’s degree in Data Science, Engineering, Computer Science, Analytics, Information Systems, or related technical field.
(Master’s degree or MBA preferred.)


Experience:

  • Extensive experience in Data & Analytics, AI/ML, or Digital Transformation roles
  • Deep leadership experience managing cross-functional technical teams (Data Scientists, Analysts, Engineers, Architects)
  • Proven experience in software subscription or recurring revenue business models or commercial analytics including revenue performance analysis, customer segmentation, pricing and profitability analysis, sales effectiveness, forecasting, pipeline analytics, customer retention, and business growth strategy.
  • Demonstrated ownership of end-to-end analytics strategy across commercial or product lifecycle domains

Technical Expertise:

  • Deep expertise in advanced analytics, AI/ML model development, and workflow automation
  • Strong understanding of subscription digital thread (CRM, billing, product usage telemetry, customer success platforms)
  • Experience with cloud data platforms (e.g., AWS), modern data architecture, and scalable pipelines
  • Proficiency in data visualization and business intelligence tools
  • Familiarity with forecasting models, retention analytics, lifecycle value modeling, and revenue optimization frameworks

Business & Strategic Acumen:

  • Experience driving data-powered decision-making in global, matrixed organizations
  • Ability to translate complex analytics into actionable business insights for executive stakeholders
  • Proven track record enabling product enhancements and commercial growth through data
  • Experience supporting pre-sales analytics demos, pilots, or customer-facing technical engagements

Leadership & Influence:

  • Strong people leadership with a focus on talent development and performance management
  • Experience building high-performing, scalable analytics organizations
  • Ability to influence senior stakeholders across Product, Operations, and Customer Success
  • Exceptional communication skills with executive presence
  • Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice.
    • Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate.
    • Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.

Preferred Qualifications

  • Experience leading AI-driven automation initiatives at enterprise scale
  • Passionate about driving change and influence across the enterprise
  • Demonstrated ability to lead in a highly matrixed environment
  • Background in SaaS, healthcare technology, or regulated industries
  • Experience with customer lifecycle orchestration and subscription performance optimization
  • Knowledge of MLOps, data governance, and responsible AI frameworks
  • Lean / Agile transformation experience

Inclusion and Diversity


GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.


We expect all employees to live and breathe our behaviors: act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.


Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.


Additional Information

Relocation Assistance Provided: No

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Bengaluru, Karnātaka, India

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