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Specialist I, Field Service Operations (Operations Analytics)

Pay
Pay not listed
Work setting
Not stated
Employment
Not stated

What you’ll work on

Full posting
  • Extract and consolidate operational data from multiple systems to build dashboards and reports

  • Monitor KPIs across regions and run variance analysis and performance reviews

  • Track and manage headcount allocation, utilization, and workforce forecasting

  • Track tool installation and qualification status and analyze delays and trends

  • Validate data quality for tool records in SHaRP

From the employer’s posting
Extract, consolidate, and analyze operational data from multiple systems and sources
Monitor and evaluate key performance indicators (KPIs) across regions
Track and manage headcount allocation and utilization across regions
Analyze installation and qualification data to identify trends, delays, and potential issues
Validate data quality and completeness for tool installation and qualification records in SHaRP (Service Headcount and Resources Planning)

What you’ll bring

All qualifications

Core experience

  • At least 3 years in operations, analytics, or performance management
  • Bachelor's degree in Business, Engineering, Data Analytics, or a related field
  • Strong analytical skills with Excel, Power BI, or similar tools
  • Experience working with cross-regional or global teams
  • Excellent communication and stakeholder management skills
Qualification wording
Minimum 3 years of experience in operations, analytics, or performance management roles
Bachelor’s degree in Business, Engineering, Data Analytics, or a related field
Strong analytical skills with proficiency in Excel, Power BI, or similar tools
Experience working with cross-regional or global teams
Excellent communication and stakeholder management skills
Education & alternatives
What we are looking for - Bachelor’s degree in Business, Engineering, Data Analytics, or a related field - Minimum 3 years of experience in operations, analytics, or performance management roles
Apply at ASM

Posting record

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Open 5 monthsWe first saw this posting 157 days ago and it is still up. Roles open this long are often slow to fill or kept open to collect applications.

Status in our records
Live
First seen by us
Jun 3, 2026157 days ago
Recorded sightings
298
Last seen by us
Nov 7, 2026

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.

How this job compares

Time since we first saw it

Day 157

Up longer than most. Similar jobs usually come down between day 5 and day 41.

At ASM, jobs usually come down by about day 83.

From 11,598 similar postings that came down, and 6 of ASM’s. Coming down is not always a hire.

ASM is hiring

7 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • Hiring has slowed
  • Its jobs tend to stay up a long time
Hiring record

See how this role fits your experience

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  • Excel
  • Power BI
Where the posting names them
- Minimum 3 years of experience in operations, analytics, or performance management roles - Strong analytical skills with proficiency in Excel, Power BI, or similar tools - Experience working with cross-regional or global teams

Your next step

Complete your application on www.asm.com. The employer’s form will show what is required.

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Demand for Analyst roles

New Analyst postings at the employers we follow are up 19% over the last 5 weeks compared with the 5 before.

Weekly new Analyst postings at the same employers, from the week of August 17 to the week of October 26. The fewest in a week was 966, the most 1,389, and the latest week had 1,357.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 5 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Analyst, by the work the posting describes.

Analysts answer business questions with data. They pull numbers with SQL, build reports and dashboards, and explain what changed and why to the people making decisions.

Most postings ask for SQL, spreadsheets, a dashboard tool such as Tableau or Power BI, and clear writing.

Unlike a data scientist, an analyst mostly explains what happened rather than building models that predict what will.

Job description

View original posting ↗

 

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.  

Job's mission

We are looking for a detail‑oriented and analytically driven professional to support operational excellence through data extraction, performance analysis, and close collaboration across regions. In this role, you will help translate data into insights, ensure visibility into performance, and support planning and coordination activities that enable teams to operate effectively and at scale.
You will be responsible for monitoring KPI performance, supporting headcount planning, and coordinating the tracking of tool‑related activities across regions, helping drive consistency, transparency, and continuous improvement.

What you will be working on

Data Extraction & Analysis

  • Extract, consolidate, and analyze operational data from multiple systems and sources
  • Develop dashboards and reports to provide insights into performance trends
  • Identify gaps, risks, and improvement opportunities through data-driven analysis
  • Ensure data accuracy, consistency, and timely reporting

 KPI Performance Management

  • Monitor and evaluate key performance indicators (KPIs) across regions
  • Conduct regular performance reviews and variance analysis
  • Provide actionable insights and recommendations to improve performance outcomes
  • Partner with stakeholders to define and track performance metrics

Regional Stakeholder Engagement

  • Collaborate with teams across different regions to align on KPI targets and performance improvement plans
  • Facilitate regular discussions, reviews, and business updates with regional stakeholders
  • Ensure consistent communication and sharing of best practices across regions

 Headcount Management

  • Track and manage headcount allocation and utilization across regions
  • Support workforce planning, forecasting, and capacity analysis
  • Identify resource gaps and recommend optimization strategies
  • Monitor productivity metrics and align staffing with business demand

 Tool Installation & Qualification Management

  • Support the tracking and coordination of tool installation activities across regions
  • Extract and maintain data related to tool deployment status, timelines, and performance
  • Analyze installation and qualification data to identify trends, delays, and potential issues
  • Assist in preparing reports and dashboards to monitor tool readiness and qualification progress
  • Validate data quality and completeness for tool installation and qualification records in SHaRP (Service Headcount and Resources Planning)
  • Provide data-driven insights to support continuous improvement of deployment and qualification processes

What we are looking for

  • Bachelor’s degree in Business, Engineering, Data Analytics, or a related field
  • Minimum 3 years of experience in operations, analytics, or performance management roles
  • Strong analytical skills with proficiency in Excel, Power BI, or similar tools
  • Experience working with cross-regional or global teams
  • Excellent communication and stakeholder management skills
  • Ability to manage multiple priorities and work in a fast-paced environment
  • Knowledge of workforce planning and operational tools is an advantage

What sets you apart

  • Data-driven decision making
  • Stakeholder collaboration and communication
  • Strategic thinking and problem-solving
  • Attention to detail and accuracy
  • Project and time management

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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Singapore

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