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Specialist, Product Ops & Data

Pay
Pay not listed
Work setting
On-site — work setting source
Work setup in the employer’s posting: On-site
From the employer’s posting
Employment
Full-time — employment source
Employment type in the employer’s posting: Full-time
From the employer’s posting

What you’ll bring

All qualifications

Core experience

  • 1–3 years of professional experience in Product Operations, Digital Sales Operations, Commercial Operations, CRM Operations, or Product Analytics, ideally within a tech platform, e-commerce, or two-sided marketplace.
  • Hands-on experience working within the product development lifecycle, using ticket management systems (Jira, Confluence), running UAT testing processes, and applying core A/B testing concepts.
  • Understanding of key business drivers, digital inbound funnels, and vendor self-service onboarding flows.
  • Ability to solve standard operational and data problems by analyzing possible solutions using experience, judgment, precedents, and established guidelines.
Qualification wording
1–3 years of professional experience in Product Operations, Digital Sales Operations, Commercial Operations, CRM Operations, or Product Analytics, ideally within a tech platform, e-commerce, or two-sided marketplace.
Hands-on experience working within the product development lifecycle, using ticket management systems (Jira, Confluence), running UAT testing processes, and applying core A/B testing concepts.
Understanding of key business drivers, digital inbound funnels, and vendor self-service onboarding flows.
Ability to solve standard operational and data problems by analyzing possible solutions using experience, judgment, precedents, and established guidelines.
Apply at Delivery Hero

Posting record

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Actively hiringFirst seen by us today, still listed, and not a repost of an earlier posting.

Status in our records
Live
First seen by us
Nov 11, 2026today
Recorded sightings
1

These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.

How this job compares

Time since we first saw it

Day 0

Early. Similar jobs usually come down between day 6 and day 55.

At Delivery Hero, jobs usually come down by about day 13.

From 12,966 similar postings that came down, and 291 of Delivery Hero’s. Coming down is not always a hire.

Delivery Hero is hiring

30 open jobs

Open jobs by the week we first saw them, last 12 weeks.

  • Hiring is picking up
  • Takes jobs down quickly
  • 23% of open jobs were reposted
Hiring record

See how this role fits your experience

Add your resume and we’ll mark which of these tools you already use, and point out anything in the posting that could rule you out.

  • SQL
  • BigQuery
  • PostgreSQL
  • Snowflake
Where the posting names them
- Salesforce CRM & Funnel Operations: Monitor and support inbound vendor conversion funnels within Salesforce CRM; assist in tracking lead flow, identifying sync errors, and verifying that automated rules and field mappings function as expected across integrated systems. - Ad-Hoc Data Analysis (SQL): Conduct targeted, on-demand SQL queries to analyze funnel drop-offs, track pilot test metrics, and gather analytical evidence for proposed product enhancements or process optimizations. - Data Discrepancy & Root-Cause Investigation: Perform initial investigations to identify and reconcile data discrepancies across Salesforce CRM, web analytics platforms (e.g., Google Analytics, Looker), and internal operational databases.
- Solid working knowledge of Salesforce CRM (e.g., Sales Cloud, Lead and Account objects, standard workflow automation, and status tracking). Salesforce Administrator Certification (ADM 201) or other relevant Salesforce credentials is a strong plus / added advantage. - Proven hands-on experience writing and executing SQL queries (e.g., BigQuery, PostgreSQL, Snowflake) to extract data, analyze conversion funnels, investigate discrepancies, and evaluate pilot performance. - Hands-on experience working within the product development lifecycle, using ticket management systems (Jira, Confluence), running UAT testing processes, and applying core A/B testing concepts.

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Demand for Data Engineer roles

New Data Engineer postings at the employers we follow are up 7% over the last 6 weeks compared with the 6 before.

Weekly new Data Engineer postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 834, the most 1,323, and the latest week had 1,323.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Engineer, by the work the posting describes.

Data engineers build and run the pipelines that copy data out of apps and outside services into a warehouse or lake, and fix them when a source changes or a load fails.

Expect SQL, Python, a cloud platform, a scheduler such as Airflow, and often tools for large data such as Spark or Kafka.

An analytics engineer works one step later, turning the raw data a data engineer lands into clean tables people can query.

US government figures for database architects

Median yearly pay, May 2025
$139,500
Expected change, 2025 to 2035
9.4% more jobsagainst 3.5% for all jobs

The government has no code for data engineers, so these figures are for the closest group, database architects, which includes data integration and data warehousing specialists.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 15-1243.

Job description

View original posting ↗

Job Description

  • Product Operations & Coordination: Manage day-to-day product operations across APAC and EU markets. Refine feature tickets, align on local customization requirements, and coordinate closely with local commercial teams, regional Salesforce teams, global product managers, and global product operations.
  • Salesforce CRM & Funnel Operations: Monitor and support inbound vendor conversion funnels within Salesforce CRM; assist in tracking lead flow, identifying sync errors, and verifying that automated rules and field mappings function as expected across integrated systems.
  • Ad-Hoc Data Analysis (SQL): Conduct targeted, on-demand SQL queries to analyze funnel drop-offs, track pilot test metrics, and gather analytical evidence for proposed product enhancements or process optimizations.
  • Data Discrepancy & Root-Cause Investigation: Perform initial investigations to identify and reconcile data discrepancies across Salesforce CRM, web analytics platforms (e.g., Google Analytics, Looker), and internal operational databases.
  • UAT & Pilot Execution: Coordinate and execute User Acceptance Testing (UAT) for top-down and localized feature rollouts and CRM workflow updates. Track pilot performance metrics to evaluate feature readiness before regional rollout.
  • Bug Triage & Escalation: Serve as the first line of resolution for incoming product bugs, tracking issues, and technical friction points affecting the self-service flow; document clear reproduction steps and monitor resolution timelines with engineering and product ops.
  • Cross-Functional Communication: Clearly communicate technical requirements, ticket updates, and data insights in straightforward terms to marketing, commercial operations, and regional stakeholders.
  • Voice of the Market: Translate qualitative input and operational friction reported by local commercial teams into prioritized, quantified themes to drive data-backed recommendations for product enhancements.
     

Qualifications

  • 1–3 years of professional experience in Product Operations, Digital Sales Operations, Commercial Operations, CRM Operations, or Product Analytics, ideally within a tech platform, e-commerce, or two-sided marketplace.
  • Solid working knowledge of Salesforce CRM (e.g., Sales Cloud, Lead and Account objects, standard workflow automation, and status tracking). Salesforce Administrator Certification (ADM 201) or other relevant Salesforce credentials is a strong plus / added advantage.
  • Proven hands-on experience writing and executing SQL queries (e.g., BigQuery, PostgreSQL, Snowflake) to extract data, analyze conversion funnels, investigate discrepancies, and evaluate pilot performance.
  • Hands-on experience working within the product development lifecycle, using ticket management systems (Jira, Confluence), running UAT testing processes, and applying core A/B testing concepts.
  • Understanding of key business drivers, digital inbound funnels, and vendor self-service onboarding flows.
  • Excellent written and verbal English skills to clearly explain technical issues, ticket requirements, and data findings in straightforward business situations
  • Ability to solve standard operational and data problems by analyzing possible solutions using experience, judgment, precedents, and established guidelines. 
     

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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Kuala Lumpur, Malaysia

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