Senior Analyst, Ecommerce Sales and Customer Marketing

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Senior Analyst, Ecommerce and Customer Marketing is a critical sales role focused on translating data into insights that drive smarter decisions and stronger business performance. This role is ideal for a highly analytical thinker who can connect the dots across performance trends, customer behavior, and marketing activation results to identify opportunities and recommend action.

This individual will play a key role in helping the team move beyond reporting the news by building clear, compelling stories from data and turning insights into recommendations that support growth. If you’re a curious, proactive, and growth-minded analyst who wants to make an impact at scale, come grow with us!

Essential Functions & Responsibilities

• Own recurring business performance reporting and translate results into clear insights, implications, and recommended actions.

• Analyze sales, category, customer, and marketing data to identify business drivers, risks, and growth opportunities.

• Build compelling data stories that simplify complex information and help stakeholders understand what matters most.

• Support customer, brand, and internal business reviews with concise analysis, polished materials, and actionable recommendations.

• Evaluate marketing activations and business performance to uncover opportunities to improve effectiveness, efficiency, and return on investment.

• Partner cross-functionally with sales, customer marketing, finance, and business teams to connect insights to broader business priorities.

• Continuously improve reporting, tools, and routines to make insights more accessible, efficient, and impactful.

Expected Experience & Required Skills

• Strong analytical skills with the ability to identify trends, diagnose business drivers, and turn data into practical recommendations.

• Demonstrated ability to tell a clear story with data, including the “so what” and “now what” behind the results.

• Proficiency in Excel and PowerPoint, with experience building polished analyses, summaries, and presentations.

• Experience working with customer, sales, category, marketing, or syndicated data sources; eCommerce or retail experience preferred.

• Strong written, verbal, and presentation skills with the ability to communicate insights clearly and confidently.

• Self-starter who can manage priorities, work autonomously, and deliver high-quality work in a fast-paced environment.

• Proactive, curious, and growth-minded, with a desire to raise the bar and develop toward future career opportunities.

• CPG, retail, eCommerce, customer marketing, or category management experience preferred.

How Success Will Be Measured

• Provides accurate, timely, and actionable analysis that helps the team make better business decisions.

• Consistently moves beyond reporting results to explain what is happening, why it matters, and what action should be taken.

• Builds trust with stakeholders through strong communication, dependable ownership, and clear recommendations.

• Brings a go-getter mindset by improving ways of working, seeking feedback, and striving for the next level.

Work Environment & Schedule

This position is based in Rogers, AR and supports the Walmart and Club eCommerce business. Domestic travel may be required approximately 1–4 times per year. Additionally, this role requires the ability to work a salaried, exempt schedule to best execute against customer and internal expectations.

Physical Requirements

• Operate a computer and view screens for approximately 100% of the work schedule.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$89,800.00 - $112,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Rogers Sales

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.