Senior Business Analyst - Global Customer Reporting

Under limited supervision, responsible for generating metrics and other reports to the business on time with accuracy in data. Acquire data from primary or secondary data sources and maintain databases/data systems. Filter and clean data, and review computer reports, printouts, and performance indicators to locate and correct code problems. Identify trends or patterns in data sets.

POSITION PROFILE: (Basic Purpose of Position) 

 

Job Summary Overview 

The Opportunity: As a Senior Business Analyst, you will play a pivotal role in leading process transitions, driving transformational initiatives, and delivering impactful training programs. Leveraging your expertise, you will support data-driven decision-making within the team and act as a trusted advisor to stakeholders. You will collaborate closely with team leaders and managers to identify opportunities for continuous improvement, enhancing processes, efficiency, and overall business outcomes. 

 

Education: Bachelor’s or Master’s degree in a relevant field (e.g., Analytics, Business Administration, Statistics, Mathematics, Computer Science,) 

Experience: Minimum 5 years of experience in advanced excel reporting, Qlik, Power BI, Power Apps, and process improvements or worked as Reporting Analyst for a minimum of 2 years. 

 

Major Role and Responsibilities: 

• Design, develop, and maintain customized reports, dashboards, and data models to deliver accurate, actionable, and timely insights to stakeholders. 

• Leverage tools such as Excel macros, Power Apps, Power Automate, and BI platforms to automate data extraction, transformation, and reporting processes, improving efficiency and accuracy. 

• Create intuitive and visually compelling dashboards and visualizations using tools like Power BI, Tableau, and Excel to effectively communicate insights. 

• Ensure robust data governance by implementing best practices for data accuracy, integrity, and consistency through validation, quality checks, and issue resolution. 

• Collaborate closely with cross-functional teams—including business stakeholders, data engineers, and IT—to gather requirements and deliver data-driven insights. 

• Drive process optimization by identifying opportunities to streamline workflows, automate repetitive tasks, and enhance reporting efficiency. 

• Develop and maintain documentation, user guides, and training materials, and conduct enablement sessions to promote effective use of reporting tools and self-service analytics. 

• Perform trend analysis and forecasting to support business planning, uncovering patterns, risks, and opportunities from historical data 

• Mentor and coach Analysts and Specialists, providing guidance to enhance team capabilities and performance. 

• Participate actively in data governance initiatives to ensure adherence to data standards and best practices. 

• Stay current with industry trends, emerging technologies, and advancements in reporting and analytics to drive continuous improvement and innovation. 

 

QUALIFICATIONS (Education/Training, Experience and Certifications) 

 

• Proficiency in data analysis, visualization, and reporting tools such as Excel and Power BI. 

• Strong process orientation, sound judgment, and the ability to communicate effectively with stakeholders across projects and functions. 

• Ability to manage multiple priorities independently, demonstrating strong ownership and a proactive mindset. 

• Focus on driving efficiency and continuous improvement in all areas of work. 

• Advanced analytical skills with the ability to gather, structure, analyze, and interpret large volumes of data. 

• Excellent communication and presentation skills, with the ability to simplify complex insights for diverse audiences. 

• Proven ability to independently manage projects and deliver process improvements with minimal supervision. 

• High level of integrity, with a collaborative approach to working in cross-functional team environments. 

• Strong attention to detail, ensuring accuracy and reliability in data analysis and reporting. 

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation