Strategic Analytics [Multiple Positions Available]

DESCRIPTION:

Duties: Develop creative solutions to challenges presented by fraud activity. Drive innovation in fraud risk strategies through continuous improvement initiatives. Work with large amounts of complex data to monitor and uncover behaviors and trends in fraudulent activity. Develop new fraud fighting products such as machine learning models by designing requirements and working with technical business partners to implement these products using agile design methodology. Generate regular reports and dashboards to communicate fraud risk metrics and trends to stakeholders. Maintain deliverables needed to implement strategies by working with stakeholders to design solutions, develop requirements, and test implementation. The offered position will supervise the employees identified below by helping delegate tasks, monitoring performance, and providing training and mentorship, including feedback. The offered position currently supervises one (1) employee, an Associate, Strategic Analytics. A second Associate, Strategic Analytics is scheduled to begin working under the sponsored position’s supervision in mid-August 2026. There is also a Senior Associate, Strategic Analytics position open but unfilled, that would work under the supervision of the offered position. In supervising these employees, the offered position will have the authority to hire, discipline, evaluate performance, recommend promotions, and terminate employees.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Management Information Systems, Data Science, Analytics, Computer Information Systems, or related field of study plus six (6) years of experience in the job offered or as Strategic Analytics, Fraud Risk/Strategy Analyst, Risk Manager, Portfolio Consultant, or related occupation.

Skills Required: This position requires four (4) years of experience with the following: driving strategy and execution of data- driven loss mitigation strategies, including credit and fraud risk prevention for digital payments; Performing data manipulation, data structuring, data design flow, and query optimization using SAS, SQL, and Python; using Microsoft Excel pivot tables and vlookups and linking data to files to analyze datasets; Managing Portfolio level strategies for credit or fraud risk related projects that balance against customer experience metrics, that can include customer lifetime value, retention rates, complaints, abandonment, approval rates and, resubmissions; developing analytical frameworks to manage credit and fraud risk loss; Developing and driving strategic initiatives such as portfolio risk/charge-off optimization, alert rate optimization, and new technology business cases; identifying, prioritizing, and managing opportunities, a book of work, and overarching organization goals; reviewing, recommending and deciding loss prevention tactics, including assessing their impact on downstream customer experience and business outcomes; stakeholder management; analyzing technical loss-mitigation related data, presenting results to non-technical audiences including senior stakeholders, and defending analysis and recommendations to senior stakeholders; working with and influencing cross-functional teams, including product and operations teams, to drive risk prevention strategies to completion; managing a team, including delegating tasks, overseeing performance, and providing training and mentorship.

Job Location: 8181 Communications Parkway, Plano, TX 75024.