SVP, Head of Corporate Digital Analytics & Insights

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We’re seeking an SVP, Head of Corporate Digital Analytics & Insights to lead analytics and insights for our corporate and commercial banking digital organization. Reporting to the CDO, this leader will define the analytics and insights strategy, establish a clear roadmap, and help translate digital data into meaningful business outcomes across the organization.

This is an opportunity to shape and mature an analytics function with strong existing capabilities in data, analytics, research, and execution. The successful candidate will bring the strategic leadership needed to connect those capabilities, identify opportunities across the digital ecosystem, and create a more structured, forward-looking approach to measurement and insights.

You’ll work closely with business-line, product, technology, UX, and data partners to strengthen digital performance, improve client experiences, and ensure analytics informs product strategy and investment decisions. You’ll also lead a small team of data science professionals and external resources while remaining close enough to the work to provide analytical and technical leadership when needed.

WHAT YOU’LL DO

Analytics & Insights Strategy

• Define the vision, strategy, and roadmap for digital analytics and insights across corporate and commercial banking.
• Establish priorities and a structured approach for identifying and addressing analytics opportunities across the digital ecosystem.
• Connect digital analytics and client insights to measurable business outcomes, including client growth, adoption, engagement, conversion, and retention.
• Partner with senior business, product, and technology leaders to ensure analytics informs strategic priorities, investments, and product roadmaps.
• Establish meaningful KPIs and measurement frameworks that provide a clear view of digital performance and client behavior.

Digital Performance & Client Insights

• Leverage behavioral, digital, and client data to identify opportunities to improve digital journeys and overall client experience.
• Analyze acquisition, engagement, adoption, and conversion funnels to identify opportunities for growth and performance improvement.
• Partner with Product and UX teams to improve navigation, content, calls-to-action, and end-to-end digital experiences.
• Evaluate campaign and digital-channel performance and translate findings into actionable recommendations.
• Identify emerging trends and opportunities across WCIB’s digital ecosystem and turn insights into clear business actions.

Analytics Modernization & AI

• Advance the analytics function through modern data, measurement, experimentation, and AI-enabled capabilities.
• Identify opportunities to automate recurring analytics and reporting, reduce manual effort, and accelerate insight generation and decision-making.
• Partner with data and engineering teams to strengthen data models, instrumentation, pipelines, and the broader analytics ecosystem.
• Help shape the target-state data environment required to support scalable analytics and insights.

Leadership & Team Development

• Lead and develop a team of data science and analytics professionals, establishing clear priorities, accountability, and development opportunities.
• Provide strategic direction while remaining sufficiently hands-on to challenge assumptions, guide analytical approaches, and ensure the quality and relevance of insights.
• Build a culture of curiosity, analytical rigor, collaboration, and continuous improvement.
• Determine how the team’s capabilities should evolve as the analytics function matures and business needs expand.

Executive Partnership & Influence

• Serve as a strategic thought partner to senior leaders across WCIB, Product, Technology, UX, and other key functions.
• Translate complex analytical findings into clear, compelling narratives that enable business leaders to make informed decisions.
• Influence priorities and action through data-driven recommendations and strong executive communication.
• Create stronger connections between analytics, digital strategy, client needs, and business performance.

WHAT SUCCESS LOOKS LIKE

In this role, you will:

• Establish a clear, enterprise-minded strategy and roadmap for digital analytics and insights.
• Strengthen the connection between digital measurement and business outcomes.
• Improve visibility into client acquisition, engagement, adoption, conversion, and retention.
• Increase the speed and quality of decision-making through better analytics, measurement, and insight generation.
• Build scalable analytics capabilities that reduce manual effort and make insights more accessible and actionable.
• Develop a high-performing team and strengthen analytics partnerships across business, product, technology, and data organizations.
• Champion a culture in which data and insights consistently lead to action and measurable value.

WHAT WE’RE LOOKING FOR

• 15+ years of progressive experience in analytics, digital analytics, data science, insights, or a related field, including at least 5 years of people leadership experience.
• Demonstrated experience defining and leading an analytics or insights strategy within a complex, data-driven organization.
• Proven ability to build, lead, and develop high-performing analytics, data science, or data product teams.
• Strong understanding of digital measurement, client behavior, funnel analytics, experimentation, and performance optimization.
• Technical fluency with tools and capabilities such as SQL, Python, data visualization, digital analytics platforms, and modern data environments.
• Experience working with platforms such as Tableau, Power BI, Amplitude, and Databricks is beneficial.
• Experience using AI and automation to improve analytics workflows, insight generation, or decision-making.
• Exceptional executive communication and storytelling skills, with the ability to translate complex analytical findings into clear business implications and influence senior stakeholders.
• Strong strategic judgment combined with an ability to move from strategy to execution.
• Demonstrated success working across Product, Technology, UX, Data, and business teams in a highly matrixed environment.
• Experience in financial services, fintech, B2B digital products, or another sophisticated data-driven organization is preferred.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $194,225.00 - $228,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.