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Workforce/Data Management Lead
Meycauayan, PH, 3020
Actively hiring, first seen by us today- Pay
- Pay not listed
- Work setting
- Not stated
- Employment
- Not stated
What you’ll work on
Full postingOwn end-to-end workforce planning, forecasting, and capacity management processes.
Analyze historical volume trends, demand patterns, seasonality, and operational requirements to ensure staffing plans and schedules are accurate and optimized.
Develop short-term and long-term workforce forecasts and staffing strategies.
From the employer’s posting
Key Responsibilities Own end-to-end workforce planning, forecasting, and capacity management processes. Analyze historical volume trends, demand patterns, seasonality, and operational requirements to ensure staffing plans and schedules are accurate and optimized.
Own end-to-end workforce planning, forecasting, and capacity management processes. Analyze historical volume trends, demand patterns, seasonality, and operational requirements to ensure staffing plans and schedules are accurate and optimized. Develop short-term and long-term workforce forecasts and staffing strategies.
Analyze historical volume trends, demand patterns, seasonality, and operational requirements to ensure staffing plans and schedules are accurate and optimized. Develop short-term and long-term workforce forecasts and staffing strategies. Monitor workforce performance metrics, identify risks, and recommend solutions to support service delivery goals.
What you’ll bring
All qualificationsCore experience
- Bachelor's degree in Statistics, Mathematics, Industrial Engineering, Economics, Computer Science, Business Analytics, or a related field.
- Experience supporting multi-site or multi-vendor operations.
- Strong knowledge of statistical analysis and workforce forecasting principles.
- Experience with SQL, Power BI, or other reporting and analytics tools is an advantage.
- Strong understanding of workforce planning methodologies and workforce analytics.
- Experience analyzing historical volumes, staffing requirements, and demand trends.
Qualification wording
Bachelor's degree in Statistics, Mathematics, Industrial Engineering, Economics, Computer Science, Business Analytics, or a related field.
Experience supporting multi-site or multi-vendor operations.
Strong knowledge of statistical analysis and workforce forecasting principles.
Experience with SQL, Power BI, or other reporting and analytics tools is an advantage.
Strong understanding of workforce planning methodologies and workforce analytics.
Experience analyzing historical volumes, staffing requirements, and demand trends.
Education & alternatives
Education - Bachelor's degree in Statistics, Mathematics, Industrial Engineering, Economics, Computer Science, Business Analytics, or a related field. Experience
Posting record
Report an errorActively hiringFirst seen by us today, still listed, and not a repost of an earlier posting.
- Status in our records
- Live
- First seen by us
- Nov 10, 2026today
- Recorded sightings
- 1
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
How this job compares
nestleHRprdRMK is hiring
44 open jobs
Open jobs by the week we first saw them, last 12 weeks.
Hiring recordSee how this role fits your experience
Add your resume and we’ll mark which of these tools you already use, and point out anything in the posting that could rule you out.
- SQL
- Excel
- Power BI
Where the posting names them
- Advanced Microsoft Excel and reporting capabilities. - Experience with SQL, Power BI, or other reporting and analytics tools is an advantage. - Knowledge of workforce and reporting tools may vary depending on vendor environments and legacy systems.
- NICE, Verint, Aspect, Calabrio, or similar platforms - Advanced Microsoft Excel and reporting capabilities. - Experience with SQL, Power BI, or other reporting and analytics tools is an advantage.
Your next step
Complete your application on jobdetails.nestle.com. The employer’s form will show what is required.
Applying through SAP SuccessFactors
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Demand for Data Governance roles
New Data Governance postings at the employers we follow are up 197% over the last 6 weeks compared with the 6 before.
Each bar is one week of new postings. The darkest bars are the last 6 weeks.
Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.
About the role
We file this job under Data Governance, by the work the posting describes.
Data governance staff keep a company's data accurate, documented and used within the rules. They agree what key fields mean, set up quality checks, track who owns each dataset and look after master data.
Postings ask for SQL, a governance tool such as Collibra or Informatica, knowledge of privacy and data rules, and a lot of work with other teams.
A data engineer builds the systems that move data; governance staff set and check the standards that data has to meet.
Job description
Workforce/Data Management Lead is responsible to oversee workforce planning, forecasting, capacity management, reporting, and workforce analytics across multiple vendors. This role will provide strategic insights and ensure workforce decisions are driven by accurate data, operational trends, and business demand.
Key Responsibilities
- Own end-to-end workforce planning, forecasting, and capacity management processes.
- Analyze historical volume trends, demand patterns, seasonality, and operational requirements to ensure staffing plans and schedules are accurate and optimized.
- Develop short-term and long-term workforce forecasts and staffing strategies.
- Monitor workforce performance metrics, identify risks, and recommend solutions to support service delivery goals.
- Lead reporting and analytics initiatives, transforming workforce data into actionable business insights.
- Manage scenario planning for business continuity, transitions, operational growth, and workforce changes.
- Drive workforce governance across multiple vendors and locations.
- Partner with Operations, HR, Finance, IT, and vendor stakeholders to support workforce strategy and performance management.
- Support reporting automation and continuous improvement initiatives.
Qualifications
Education
- Bachelor's degree in Statistics, Mathematics, Industrial Engineering, Economics, Computer Science, Business Analytics, or a related field.
Experience
- Minimum 5 years of experience in Workforce Management, Capacity Planning, Forecasting, Workforce Analytics, or Contact Center Operations.
- At least 3 years of experience in forecasting, capacity planning, scheduling, or real-time workforce management.
- Experience supporting multi-site or multi-vendor operations.
- Strong understanding of workforce planning methodologies and workforce analytics.
Technical Skills
- Strong knowledge of statistical analysis and workforce forecasting principles.
- Experience analyzing historical volumes, staffing requirements, and demand trends.
- Proficiency in workforce management and contact center platforms such as:
- Genesys
- Amazon Connect
- Five9
- NICE, Verint, Aspect, Calabrio, or similar platforms
- Advanced Microsoft Excel and reporting capabilities.
- Experience with SQL, Power BI, or other reporting and analytics tools is an advantage.
- Knowledge of workforce and reporting tools may vary depending on vendor environments and legacy systems.
Source details
Source notes
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
No pay amount identified in the saved description.
- Location & working pattern
Meycauayan, PH, 3020
Working pattern and location restrictions need checking in the full posting.
- Work authorization
No clear work-authorization passage found. Eligibility is unconfirmed.