&lt;p&gt;The Account Luxury Manager (ALM) is a key sales position at The RealReal. As an ALM, you will use your sales and relationship acumen to drive repeat business by acquiring consigned items from our existing clients.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;You have an entrepreneurial spirit and can adapt to shifting priorities to achieve and exceed sales goals. You&#x27;re customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Above all, you embody the TRR culture through collaboration, driving results, and building for the future.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Must be Spanish Speaking&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Compensation | Benefits | Perks&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Base salary plus uncapped commission&lt;/li&gt;
&lt;li&gt;$1,500/month commission + additional $500 bonus potential (at target) - top performers earning over $3,500/month&lt;/li&gt;
&lt;li&gt;Annual Elite Club Trip for top performers&lt;/li&gt;
&lt;li&gt;Employee Stock Purchase Plan (purchase stock at discounted rates)&lt;/li&gt;
&lt;li&gt;Monthly sales competitions (i.e. cash | prizes | site credit | stock)&lt;/li&gt;
&lt;li&gt;401K (with company matching up to $1000)&lt;/li&gt;
&lt;li&gt;Medical, Dental, &amp;amp; Vision Insurance&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Get To Do Every Day&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Drive new sales from established consignors&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Follow-up on sales leads generated by marketing team&lt;/li&gt;
&lt;li&gt;Leverage strong consignor relationships to gain referrals for new consignors&lt;/li&gt;
&lt;li&gt;Outreach daily to existing clients (50-100 per day)&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Attend client appointments (typically less than 30 miles one way - mileage reimbursed)&lt;/li&gt;
&lt;li&gt;Provide an outstanding customer experience&lt;/li&gt;
&lt;li&gt;Review contract with client during virtual or at-home appointments&lt;/li&gt;
&lt;li&gt;We’ll train you to set pricing expectations and develop deep knowledge of luxury&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Must live within 25 miles of assigned territory&lt;/li&gt;
&lt;li&gt;Ability to meet with clients in person regularly anywhere in assigned territory&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Bring To The Role&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Motivated by a competitive spirit to excel and achieve in a sales driven environment&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly&lt;/li&gt;
&lt;li&gt;Efficiency and strong organizational, time management and communication skills&lt;/li&gt;
&lt;li&gt;Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM&lt;/li&gt;
&lt;li&gt;Ability to commit to 40 hours per week and occasionally work off-hours&lt;/li&gt;
&lt;li&gt;Ability to lift and move up to 25 lbs&lt;/li&gt;
&lt;li&gt;Ability to travel 50% within local market&lt;/li&gt;
&lt;li&gt;Must live within 25 miles of assigned territory&lt;/li&gt;
&lt;li&gt;Ability to meet with clients in person regularly anywhere in assigned territory&lt;/li&gt;
&lt;li&gt;A current, valid driver’s license&amp;nbsp;(except in Manhattan and Chicago markets)&lt;/li&gt;
&lt;li&gt;Car insurance that meets or exceeds local requirements&lt;/li&gt;
&lt;li&gt;A satisfactory Motor Vehicle Record (MVR)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;GHR6110 #LI-GP20 #LI-Hybrid&lt;/em&gt;&lt;/p&gt;
&lt;hr&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;em&gt;The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women&#x27;s and men&#x27;s fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.&lt;br&gt;&lt;br&gt;The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.&lt;br&gt;&lt;br&gt;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&amp;nbsp;&lt;/em&gt;&lt;/p&gt;&lt;/div&gt;

Sales Account Manager (Account Luxury Manager) (Bilingual Spanish)

&lt;div&gt;&lt;b style=&quot;font-size: 18px&quot;&gt;About the job&lt;/b&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;We want to save our customers money, plain and simple. The Hopper Homes team wants to build the best and cheapest place to book vacation rental homes.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;This role requires a naturally curious individual who will directly influence the direction of the team using our data. Working closely with the product management team and supply team, you will own pricing analytics on a dataset of millions of vacation homes, conducting competitive benchmarking, and identifying opportunities to improve our pricing strategy.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;The ideal candidate is excited about empowering teams with actionable data, comfortable breaking down large unstructured problems, and able to apply deep analytics skills to help steer direction, inform strategy, and ultimately help ensure Hopper provides customers with the best prices on their vacation rental home.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;As the newest travel category at Hopper, Homes is a fast-growing product that is at the beginning of its journey. This is an opportunity where you will have a massive impact on the definition and evolution of the business.&lt;/span&gt;&lt;/div&gt;

Lead Data & Pricing Strategy Analyst, Homes (Remote)

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Director of Product Management who is ready to join us in creating a #CyberFit future and protecting the digital world!&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a Director of Product Management to lead product management for Acronis’ Data Protection portfolio (Backup, DR, and files sync and share). As the Director of Product Management, you will be responsible for shaping the future of Acronis’ Data Protection products – from the vision, the strategy, and the roadmap, to overseeing the end-to-end execution, tracking the adoption, and working with GTM teams to market, sell and support the products. You will be responsible for defining and prioritizing product activities, product experimentation, and analyzing emerging trends in the industry. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In this position, you will collaborate with innovative engineers and valued partners to ensure we have the most competitive and relevant cyber protection solutions for all of our service providers and enterprise customers. You will work closely with the executive team to establish a winning strategy, and partner with our sales and marketing teams to ensure market-adoption and rapid growth. The ideal candidate for this position is someone who can drive strategy, lead a global team of product managers, partner with engineering to deliver new services, collaborate with marketing and sales to execute go to market strategies, and act as a thought leader in the Data Protection industry.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU&#x27;LL DO&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own the overall vision, focus, and go-to-market strategy for Acronis’ Data Protection products – Backup, DR, and file sync and share.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with internal business partners to capture business/customer needs and objectives and ensure the product vision is translated into executable roadmaps and release plans.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with sales, marketing and development to deliver on the product vision and ensure revenue and partner objectives are achieved.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage a diverse and global team of Product/Program Managers, by providing leadership, support, and mentorship to motivate, inspire, and maintain a high-performance team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Anticipate and proactively monitor industry and market trends, customer needs, opportunities, new players, and emerging threats to product viability.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Establish strategic programs for new products or enhancements, including identification of market segments, product positioning, pricing, and profitability.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Properly segment the market and create specific product strategies and tactics to address each segment&#x27;s needs and requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with product marketing to develop sales and marketing tools including, product positioning, pricing, product messaging, presentations, competitive analysis, videos, articles, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify new revenue streams and market segments, and coordinate product introduction and market exploitation to ensure maximum penetration.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define and drive cross-product integrations strategy across all layers including, engineering, sales, marketing, and product management.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Recruit and build the product management team as Acronis’ business continues to rapidly grow.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU BRING&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;10+ years experience in a Product Management role&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of industry experience in cloud technologies and software development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of organizational development and people management experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent knowledge of data protection solutions and the market&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong knowledge of the service provider market&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience managing and working with international and cross-functional teams (direct reports and other stakeholders)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You must possess a unique blend of business and technical knowledge with a big-picture vision, and the drive to make that vision a reality&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building and recruiting teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent communication and interpersonal skills and ability to articulate a compelling vision&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fluent English – both written and verbal&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong internal customer focus with desire to learn all aspects of the business&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Outstanding organizational, problem solving, and multi-tasking skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Self-motivated, proactive, and able to work with minimal supervision&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passion and commitment to succeed by working hard and never giving up&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHO WE ARE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.&amp;nbsp; This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is truly a global organization with more than 1,900 employees in 33 locations in 18 countries. Its solutions are trusted by more than 5.5 million consumers and 500,000 businesses, including 100% of the Fortune 1000 companies. Acronis products are available through 50,000 partners and service providers in over 150 countries in more than 30 languages. Acronis is in an exciting phase of growth and expansion, recently receiving a $250 million investment from CVC Capital Partners, bringing the total valuation to more than $2.5 billion.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#LI-CW1&lt;/span&gt;&lt;/p&gt;

Director Product Management (Data Protection)

&lt;h2&gt;&lt;strong&gt;The opportunity:&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Flexport’s growth will be fueled primarily by growing a world-first global ecosystem of partners that will work with us to fuel demand and be responsible for high-quality execution.&lt;/p&gt;
&lt;p&gt;As our ecosystem matures and Flexport’s global expansion accelerates, we will need to bring our partner value proposition and performance management to the next level! In this role you will build and lead a team of analytics associates creating a best in class analytics capability. Your team will support performance managers globally in proactively identifying opportunities to enhance performance, solve issues, take advantage of changing market and competitive conditions and make the right strategic decisions regarding partner growth and churn.&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;You will:&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Recruit and lead a team of Analytics Associates&lt;/li&gt;
&lt;li&gt;Create a vision and roadmap for performance management analytics in collaboration with other analytics teams including operations excellence globally&lt;/li&gt;
&lt;li&gt;Build partnership with business stakeholders and senior leadership team to identify and conduct analytical deep-dives on specific opportunities and hypotheses&lt;/li&gt;
&lt;li&gt;Earn trust of stakeholders by obsessing over their business use cases and data needs, and helping them solve problems with technology&lt;/li&gt;
&lt;li&gt;Lead complex data analysis in new uncharted areas to gain insights into performance&lt;/li&gt;
&lt;li&gt;Roll up sleeves when needed to support analysis setup or execution&lt;/li&gt;
&lt;li&gt;Help establish a culture of try and error, launching pilots and gleaning best practices and learnings to be standardized as opposed to “designing in the lab”.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;You should have:&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;5+ years of relevant work experience in business intelligence, analytics, statistics, data engineering, data science or related field&lt;/li&gt;
&lt;li&gt;Proficiency in SQL, ETL management, data modeling, and working with large amounts of data&lt;/li&gt;
&lt;li&gt;Experience with data visualization using Tableau, Power BI, or similar tools&lt;/li&gt;
&lt;li&gt;2+ years’ work experience in managing a team of Business Intelligence Engineers/Analysts or Data Scientists.&lt;/li&gt;
&lt;li&gt;Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders.&lt;/li&gt;
&lt;li&gt;Experience in managing and prioritizing short-term business needs and long-term projects&lt;/li&gt;
&lt;li&gt;Experience in hiring, retaining, coaching, and managing a high-functioning business intelligence team is preferred&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;About Flexport:&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;Worried about not having any logistics experience?&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Don’t be! Our mission is to make global trade easy &lt;u&gt;for everyone&lt;/u&gt;. That’s why it’s important to bring people from&lt;a href=&quot;https://www.flexport.com/careers/diversity-and-inclusion&quot;&gt; diverse backgrounds and experiences&lt;/a&gt; together with our industry veterans to help move the global logistics industry forward.&lt;/p&gt;
&lt;p&gt;We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.&lt;/p&gt;
&lt;p&gt;To learn more about what our tech teams have been up to, head to the&amp;nbsp; &lt;a href=&quot;https://flexport.engineering/&quot;&gt;Engineering Blog&lt;/a&gt;.&lt;/p&gt;

Ecosystem Analytics Manager

&lt;p&gt;The American Civil Liberties Union (ACLU) Foundation of Florida seeks a Database Manager. The Database Manager works closely with and reports to the Field Director to achieve the organization’s goal of protecting the liberties that define our democracy. This position is in Miami and may include travel.&lt;/p&gt;
&lt;p&gt;The American Civil Liberties Union of Florida is an affiliate of the national ACLU, a national public interest organization devoted to the defense of the Bill of Rights. For over 100 years, the ACLU has served as the nation’s primary protector of the liberties that define our democracy. The organization implements its vital civil liberties mission in all 50 states in large part through affiliate entities such as the ACLU of Florida. Operating out of six offices—Miami (main), Tampa, Pensacola, Orlando, Tallahassee, and Jacksonville—the Florida affiliate has a budget of over $8 million and 55 staff members, placing it among the larger ACLU affiliates in the nation.&lt;/p&gt;
&lt;p&gt;The ACLU of Florida, the state’s largest civil rights and civil liberties organization, employs litigation, public policy advocacy, and public education to protect and promote a broad range of constitutional values and individual rights, such as freedom of speech, racial justice, right to privacy, religious liberty, criminal justice reform, voting rights, reproductive rights, LGBTQ+ rights, disability rights, and immigrants’ rights. The ACLU of Florida litigates a broad range of complex constitutional cases in federal and state courts through direct representation, filing amicus briefs, and submitting administrative complaints to state and federal agencies.&lt;/p&gt;
&lt;h1&gt;ORGANIZING APPROACH&lt;/h1&gt;
&lt;p&gt;The ACLU of Florida has adopted a “campaign” approach for its work. Work is focused on pursuing specific integrated advocacy campaigns to achieve measurable goals that will expand civil liberties and civil rights, while building the long-term power of the ACLU and the civil liberties movement.&lt;/p&gt;
&lt;p&gt;For the foreseeable future, the ACLU of Florida will focus on three campaigns: voting rights, criminal justice reform, and immigrants’ rights. The Database Manager will be responsible for helping to create and oversee the data and digital tools for multi-faceted organizing plans that are contained within these campaigns. The campaigns in which the organization engages are about integrated advocacy, and include lobbying, communications, and litigation in addition to grassroots organizing.&lt;/p&gt;
&lt;p&gt;As a result of this campaign approach, the ACLU of Florida’s organizing model focuses on developing volunteer leaders for the civil liberties movement, mobilizing grassroots support for campaign objectives, and educating Florida residents about campaign objectives through person-to-person field contact. The ACLU of Florida organizing is intended to engage both existing ACLU members/supporters/volunteers in the movement, as well as to reach new constituencies. Organizing at the ACLU of Florida centers the experiences and leadership of directly impacted people and engages directly impacted people in the work, while also ensuring that non-impacted allies engage in effective and substantive action.&lt;/p&gt;
&lt;p&gt;The Field team works with Florida residents to influence decision-makers, via direct contact of decision-makers by residents and by holding events/actions. The Field Department focuses on identifying and supporting volunteer leaders willing to work to mobilize contacts within their own networks, to expand the size, reach, and power of the movement. The Field Department works with the ACLU of Florida’s chapter network, collaborating with chapter leaders and members to advance campaign objectives and build power in the 12 Florida communities that have chapters.&lt;/p&gt;
&lt;p&gt;Organizing at the ACLU of Florida is intended to complement the approaches used by some other groups—especially those that connect individuals to resources, build community/social capital, primarily react to unanticipated or emerging community concerns, or educate the public about important issues—but not to replicate those approaches. Organizing at the ACLU of Florida is instead oriented towards systemic change and policy action—moving people to take strategic actions that lead to decision-makers making different decisions, ones that result in the advancement of specific campaign objectives. These strategic actions can take place in the electoral, legislative, legal, and community education contexts. Organizing at the ACLU of Florida is also designed to build long-term political and community power for the civil liberties movement, so that civil liberties and civil rights are better protected and strengthened.&lt;/p&gt;
&lt;h1&gt;POSITION OVERVIEW&lt;/h1&gt;
&lt;p&gt;The Database Manager is a staff position within the Affiliate’s Field Department. The position reports to the Field Director. The position is focused on managing the organization’s volunteer and activist databases, training on digital platforms and providing data support as the organization seeks to dramatically grow the scale and impact of its volunteer activist network.&lt;/p&gt;
&lt;h1&gt;PRIMARY RESPONSIBILITIES&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;Manage and migrate affiliate data of all sizes and levels into Every Action and NGP VAN databases.&lt;/li&gt;
&lt;li&gt;Export data from affiliate databases necessary for affiliate staff, volunteers, and chapters to perform their&lt;/li&gt;
&lt;li&gt;Integrate existing contact lists, sign-ups, and online&lt;/li&gt;
&lt;li&gt;Submit regular reporting on campaign status&lt;/li&gt;
&lt;li&gt;Complete regular internal system audits and prepare for&lt;/li&gt;
&lt;li&gt;Understand and assist with the migration of affiliate data, edits to current data, and completing timely reconciliation to ensure data&lt;/li&gt;
&lt;li&gt;Use judgment and discretion to recommend changes that result in increased efficiency to the migration&lt;/li&gt;
&lt;li&gt;Conduct demos, trainings, and support for staff, volunteers, and&lt;/li&gt;
&lt;li&gt;Additional digital campaigning responsibilities as&lt;/li&gt;
&lt;li&gt;Create data-driven strategy with Field and Deputy Director for capacity growth and campaign&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;DESIRED QUALIFICATIONS&lt;/h1&gt;
&lt;p&gt;While no one person will have all the qualities enumerated below, the successful candidate will bring many of the following qualifications and attributes:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience on the administrator-side of Hustle, NGP VAN and Mobilize; along with any new data-driven tools used within the department&lt;/li&gt;
&lt;li&gt;Passion for digital and the intersection between digital, tech and field&lt;/li&gt;
&lt;li&gt;Two (2) years&#x27; experience working with nonprofits, unions, or political campaigns to use databases (especially NGP VAN and Every Action) in supporting their data needs&lt;/li&gt;
&lt;li&gt;Proven record in developing scripts, survey questions, activist codes, and geographical mapping supports in databases (NGP VAN and/or Every Action).&lt;/li&gt;
&lt;li&gt;Have used Every Action, NGP VAN or other online/offline CRM software, extensively as part of your day-to-day&lt;/li&gt;
&lt;li&gt;Excellent oral and written communication skills, and strong critical thinking, logical problem- solving ability, and a willingness to&lt;/li&gt;
&lt;li&gt;At least two (2) year of experience in using data to build digital networks of&lt;/li&gt;
&lt;li&gt;At least two (2) campaign cycles of field campaign&lt;/li&gt;
&lt;li&gt;Fluency in Spanish or Haitian Creole preferred, but not&lt;/li&gt;
&lt;li&gt;Unwavering commitment to the mission and goals of the ACLU, including a demonstrated commitment to equity and racial&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;COMPENSATION AND BENEFITS&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Compensation will be commensurate with experience, within the range of $45,000 - $60,000.&lt;/p&gt;
&lt;p&gt;The ACLU of Florida provides excellent benefits, including health and dental insurance with generous vacation, holiday, and sick leave policies, as well as a Defined Contribution 401K Retirement Plan.&lt;/p&gt;
&lt;p&gt;Base vacation leave is five weeks per year (and six weeks per year after five years).&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;APPLICATION PROCEDURE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Please send cover letter, resume, by email to &lt;a href=&quot;mailto:jobs@aclufl.org&quot;&gt;jobs@aclufl.org. &lt;/a&gt;All inquiries should include &lt;strong&gt;Database Manager &lt;/strong&gt;in the subject line and all attachments should be in Microsoft Word or PDF format.&lt;/p&gt;
&lt;p&gt;Applications will be accepted until the position is filled. Please indicate where you learned from this job posting. No phone calls, please.&lt;/p&gt;
&lt;p&gt;&lt;em&gt;This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU of Florida reserves the right to change the job description and/or posting at any time without advance notice.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;The ACLU of Florida is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU of Florida encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status. We encourage formerly incarcerated individuals to apply.&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;At the ACLU of Florida, we value diversity, equality, equity, and inclusion and embrace the uniqueness of everyone. We seek to create a place of belonging where candidates of diverse backgrounds will be included, represented, and heard.&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;The ACLU of Florida makes every effort to assure that its recruitment and employment efforts provide persons with disabilities with full opportunities for employment in all positions.&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;The ACLU of Florida undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions.&amp;nbsp; If selected for an interview, please inquire if financial assistance is needed to attend.&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#LI-DNI&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&amp;nbsp;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;

Database Manager

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The RealReal is looking for individuals who have the ability to work with a very discerning clientele and have a passion for luxury products. You are motivated by a desire to win with a strong sense of personal responsibility&amp;nbsp; and a “roll up your sleeves” mentality to drive sales. As an Account Luxury Manager, you’ll get to work independently to meet with a very discerning clientele,&amp;nbsp; primarily on Consignor terms. Your ability to build rapport will be critical to your success as you work to romanticize the consignment experience with an understanding of luxury products. Your attention to detail will help you successfully navigate multiple platforms. You will hustle and have a strong business acumen to drive the key metrics of the business through repeat consignor engagement, unit value, quantity of units and new consignor referrals. The Account Luxury Manager will provide unparalleled service for the country’s largest online luxury consignment marketplace.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;What You Get To Do Every Day&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive new sales from prior consignors&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Willingness and ability to travel to Consignor locations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Achieve repeat rate goal through outreach and consignor engagement&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide an outstanding customer experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Leverage strong consignor relationships to gain referrals for new consignors to pass to Luxury Manager&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Review contract with Consignor during virtual or in-home appointments&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Facilitate Consignor Service Issue Resolution&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Set pricing expectations through deep knowledge of luxury and stay up-to-date on resale trends + what has low/high resale value&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carefully review + process all items for shipment to ensure everything is cataloged + up to TRR’s high-quality standards&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong ability to multitask&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Balance appointments, outreach (50-100/day) and &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;customer service issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Availability evenings and weekends, to accommodate appointment requests in person&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;What You Bring To The Role&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work experience in inside sales, ecommerce, sales or tech&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A high degree of business acumen, sophistication, and the ability to establish trust is mission critical&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A strong sales ability paired with an entrepreneurial spirit&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work directly with very distinguished clientele&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated track record of meeting &amp;amp; exceeding monthly goals&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Great attention to detail and customer service&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to master multiple technical devices and systems&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Active in community and charitable organizations is a plus&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Availability evenings and weekends, when needed, to accommodate the client’s request for an appointment&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;GHR5854 #LI-GP20 #LI-Hybrid&lt;/em&gt;&lt;/p&gt;
&lt;hr&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;em&gt;The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women&#x27;s and men&#x27;s fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.&lt;br&gt;&lt;br&gt;The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.&lt;br&gt;&lt;br&gt;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&amp;nbsp;&lt;/em&gt;&lt;/p&gt;&lt;/div&gt;

Sales Account Manager (Account Luxury Manager) Bilingual (Spanish and English)

&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;The Role&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;We are seeking a talented and motivated individual to join the&amp;nbsp;global&amp;nbsp;Data&amp;nbsp;Platform&amp;nbsp;team at Schonfeld.&amp;nbsp;The team is re-envisioning&amp;nbsp;Schonfeld’s&amp;nbsp;platform including the data-processing pipeline,&amp;nbsp;research&amp;nbsp;and back-testing infrastructure in the cloud. The platform is designed to allow PMs to analyze data, back test their strategies and deploy them to production seamlessly.&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;469777462&amp;quot;:[9630],&amp;quot;469777927&amp;quot;:[0],&amp;quot;469777928&amp;quot;:[1]}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;W&lt;/strong&gt;&lt;strong&gt;hat you’ll do&lt;/strong&gt;&lt;/span&gt;&lt;span data-ccp-props=&quot;{}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;The Data Engineer will be responsible for building, enhancing, and optimizing functionality within Schonfeld&#x27;s Data Platform.&amp;nbsp;&amp;nbsp;You will create new functionality within our data processing pipelines – which includes integrating new data formats, creating new analytic tools, and enhancing parallel compute capabilities.&amp;nbsp; You will work on POCs and investigate new technologies.&amp;nbsp;&amp;nbsp;You will collaborate with Portfolio Managers as well as the data science and data operations teams to identify functionality and access gaps in loading data sets and ensure they are closed.&lt;/span&gt;&lt;span data-ccp-props=&quot;{}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;What you’ll bring&lt;/strong&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;What you need:&amp;nbsp;&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559731&amp;quot;:360}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Hands-on experience with languages such as Python, Javascript/Typescript, Java, C++&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Highly skilled and analytical problem solver with logical thought processes and quantitative aptitude&lt;/li&gt;
&lt;li&gt;Passion to understand data and create processes to optimize the handling of the data&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Strong ownership experience and a track record of delivering results&amp;nbsp;&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Ability to devise novel and innovative solutions to challenges&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Experience with high volume, high availability distributed systems&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Excellent communication skills, both written and verbal&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;7&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;Ability to work under pressure handling Level 3 support issues&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;We’d love if you had:&amp;nbsp;&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559731&amp;quot;:360}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Exposure to containers and cloud&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Our culture&lt;/strong&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;The firm’s ethos is embedded in our people. ‘Talent is our strategy’ is our mantra and drives how we approach all initiatives at the firm. We believe our success is because of our people, so putting our talent above all else is our top priority.&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Schonfeld strives to create an environment where our people can thrive. We foster a teamwork-oriented, collaborative environment where ideas at any level are encouraged and shared. The development and advancement of our talent is honed through interactions with each other, learning &amp;amp; educational offerings, and through opportunities to make impactful contributions.&amp;nbsp;In our agile environment, engineers are expected to self-organize and collaborate on the best way to solve problems, and they are collectively responsible for the entire team&#x27;s delivery. Engineering teams are small and cross-functional, and value learning and knowledge sharing.&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;At Schonfeld, we strive to cultivate a sense of belonging throughout all of our employees with Diversity, Equity and Inclusion at the forefront of this mission. As a firm we are committed to creating a hiring process which is not only fair, but also welcoming and supportive. On a daily basis, our employees welcome diversity across identity, thought, people and views which serves as the foundation of our culture and success. You can learn more about our DEI initiatives here - &lt;/span&gt;&lt;a href=&quot;https://www.linkedin.com/company/schonfeld-group/life/d53089e7-ba0e-4946-a70c-f47f0d548370/?viewAsMember=true&quot;&gt;&lt;span data-contrast=&quot;none&quot;&gt;Belonging @ Schonfeld&lt;/span&gt;&lt;/a&gt;&lt;span data-contrast=&quot;none&quot;&gt;.&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Who we&amp;nbsp;are&lt;/strong&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Schonfeld Strategic Advisors is a multi-manager platform that invests its capital with Internal and Partner portfolio managers, primarily on an exclusive or semi-exclusive basis, across four trading&amp;nbsp;strategies;&amp;nbsp;quantitative, fundamental equity, tactical trading and discretionary macro &amp;amp; fixed income. We have created a unique structure to provide global portfolio managers with autonomy,&amp;nbsp;flexibility&amp;nbsp;and support to best enable them to maximize the value of their businesses.&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Over the last 30 years, Schonfeld has successfully capitalized on inefficiencies and opportunities within the&lt;/span&gt;&lt;span data-contrast=&quot;none&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;span data-contrast=&quot;auto&quot;&gt;markets. We have developed and invested heavily in proprietary technology, infrastructure and risk analytics and continue to capitalize on new opportunities. In 2021 we launched our newest strategy, discretionary macro &amp;amp; fixed income as part of the continual growth of&amp;nbsp;Schonfeld’s&amp;nbsp;investible universe. Our portfolio exposure has expanded across the Americas,&amp;nbsp;Europe&amp;nbsp;and Asia as well as multiple asset classes and products&lt;/span&gt;&lt;em&gt;&lt;span data-contrast=&quot;auto&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

Data Engineer

&lt;p&gt;&lt;strong&gt;About Similarweb:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their knowledge of the digital world. We empower &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;anyone &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;— from the curious individual to the enterprise business leader — to make smarter decisions by understanding why things happen across the digital ecosystem.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;For five years running, Similarweb has been chosen as one of Dun &amp;amp; Bradstreet’s &lt;/span&gt;&lt;a href=&quot;https://www.duns100.co.il/en/rating/High_Tech_Electronics_&amp;amp;_Computing/Best_High_Tech_companies_to_work_for_&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;top best hi-tech companies to work for in Israel&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. We raised over $240M and have 850 employees across 11 global offices. In May 2021, we began trading on the New York Stock Exchange (NYSE), and we couldn’t have done it without each and every one of our Similarwebbers.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Learn more at&lt;/span&gt; &lt;a href=&quot;http://www.similarweb.com/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;www.similarweb.com&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We are looking for&amp;nbsp; a...&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Similarweb:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their knowledge of the digital world. We empower &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;anyone &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;— from the curious individual to the enterprise business leader — to make smarter decisions by understanding why things happen across the digital ecosystem.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;We raised over $240M and have 1000 employees across 11 global offices. In May 2021, we began trading on the New York Stock Exchange (NYSE), and we couldn’t have done it without each and every one of our Similarwebbers.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Learn more at&lt;/span&gt; &lt;a href=&quot;http://www.similarweb.com/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;www.similarweb.com&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We are looking for a Principal &lt;/strong&gt;&lt;strong&gt;Product Marketing Manager:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;(Open in London, UK, New York City,&amp;nbsp; Reston, VA or Burlington, MA, Remote in our different US East Coast Hubs)&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Product Marketing Principal, Solutions&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Product Marketing function at Similarweb is recognized for the value we deliver by building the narrative for our products and positioning value for our audiences. As a result both the team and the company are growing strongly, and need rockstar product marketing leaders and great storytellers to drive even more impact in 2022 and beyond.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s the job?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collectively we help our audiences understand how Similarweb’s products solve the world&#x27;s digital intelligence problems -- turning our customers into data-driven superheroes that can drive business decisions and outcomes from our solutions.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will build and evolve a strong narrative about your product areas to your audiences, closely collaborating with marketing, solutions, product and sales colleagues to drive excitement for these both internally and externally. You will be measured ultimately on the ARR revenue growth generated through your initiatives and deliverables.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Who are we looking for?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’ll be expected to think and act both strategically and tactically, from the creation of plans to strong hands on execution. You’ll be a self-starter, comfortable with ambiguity in an ever-changing environment, and pay careful attention to detail while favoring improvement over perfection. As an experienced Product Marketer you’ll be a strong storyteller and have a talent for positioning and messaging products to engage your audiences.&amp;nbsp; You’ll have the strong attention to detail required to communicate value with strong clarity.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is initially an individual contributor role to enable onboarding and 100% focus on personal impact. Naturally in a fast growing company there’s likely to be plenty of opportunity to take on people-management responsibility over time.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities and deliverables&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Building a deep understanding of our customers &amp;amp; their use cases, Similarweb’s value proposition, the market, and the competition&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build product positioning, messaging and marketing strategy (based on market factbase and data analysis)&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proactively tailor that messaging to different stages in the buyer journey&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Launch products globally and manage the overall success with a cross functional team of product managers, marketers, business managers, and salespeople&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure all product related content communicates the value of our platform in our customers’ language, including: website, sales collateral, newsletters, webinars, in-app messaging, product videos, case studies, blog posts, and more&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Win over customers and prospects with product advocacy &amp;amp; evangelism. Regularly utilize a variety of marketing assets &amp;amp; channels that works best for marketing your product to your audience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with our Product Education team to create relevant content that successfully educates customers how to onboard and regularly get value from the product&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive revenue impact in your product marketing activities and campaigns and innovate new ideas and tactics that could be adopted by the broader Product Marketing team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with: Solutions &amp;amp; Product on strategy, positioning, differentiation and product launch; Marketing on content &amp;amp; campaigns; Enablement on training; GTM on customer feedback and education&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Initiate and drive monthly and quarterly planning processes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create new templates and processes on behalf of the Product Marketing team where you identify they are needed - and once approved, roll them out&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;You’ll also need to have:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 8+ years of experience in product marketing&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in a fast paced B2B SaaS or DaaS company, or relevant marketing/industry experience&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A degree from one of the top international universities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Captivating storytelling, communication &amp;amp; presentation skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to work independently &amp;amp; autonomously, focusing on key outcomes amidst competing priorities &amp;amp; tight deadlines&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Team skills, strong at facilitating alignment &amp;amp; building relationships across a matrix organization&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analytical thinker, excellent problem solving, planning and execution skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Motivated &amp;amp; hard working&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to be flexible and adapt to change&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why choose Similarweb?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe that building a great product and a great company starts with finding amazing people and helping them grow and develop professionally and personally. At Similarweb, you’ll be surrounded by curious, witty and passionate people that are hungry to drive real impact. We are proud to have over 850 creative and talented&amp;nbsp; professionals, and we strongly believe in winning together as a way of driving a successful business!&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Balancing between the flexibility of working from home and the fun of working together with face to face personal connections is important to us. That is why, at Similarweb we will be implementing a Hybrid model in which you work from the office 3 days, and can decide to work from home two days a week. Enjoying the best of both worlds!&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Values:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Data Driven: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe data driven decisions are the key to success and we are evangelists for the power of digital insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Passionate:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We care deeply about what we do, are accountable for our actions and are committed to helping each other&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Excellence:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We believe in excellence as a mindset. It’s in our nature; and we work hard to make a difference&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Winning Together&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;: We know what it takes to build a great company and a great product and it begins with valuing each and every member of our team and working together to reach new heights.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Bring your authentic self, DEI @ Similarweb&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Similarweb is a global company that strives to create a workplace reflective of the communities we serve, where individuals are empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;This position may be based in one of several locations.&amp;nbsp; If your position will be based in SimilarWeb’s New York City office or will require travel to the New York City office, your offer will be contingent upon proof of COVID-19 vaccination, as required by the New York City Commissioner of Health and Mental Hygiene.&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;#L1-ES1&lt;br&gt;&lt;br&gt;&lt;/p&gt;

Principal Product Marketing Manager, Data

&lt;div class=&quot;content-intro&quot;&gt;&lt;h2 style=&quot;color: #fe1251;&quot;&gt;About Grover&lt;/h2&gt;
&lt;p&gt;Grover makes access to tech easy, affordable, and sustainable—with flexible tech rental subscriptions. No deposits, no commitment, just tech when you want it for as long as you need it.&lt;/p&gt;
&lt;p&gt;With around $1.3 billion in financing, Grover is one of Germany’s best-funded scale-ups, and we’re growing fast. Since 2015, we’ve gone from a small startup operating out of a Berlin apartment to a team of 500+ people, bringing flexible tech subscriptions to renters across Germany, Austria, the USA, Spain, and The Netherlands.&lt;/p&gt;
&lt;p&gt;And we’re just getting started. This year, we’re expanding into even more countries and launching even more innovative ways for people to access the tech they need.&lt;/p&gt;
&lt;h2 style=&quot;color: #fe1251;&quot;&gt;Our Mission &amp;amp; Vision&lt;/h2&gt;
&lt;p&gt;We’re making it possible for more people to get the best out of life–with flexible, affordable access to the tech they need. That was our bold vision when we started back in 2015, and—with over 1 million renters across 5 countries—we’re right on track.&lt;/p&gt;
&lt;p&gt;We’re also proud to champion a more sustainable way to use tech. With over 500,000 devices returned, refurbished, and recirculated so far, we’ve already saved 1,500 tons of e-waste from ending up in a landfill.&lt;/p&gt;
&lt;p&gt;Want to join us on our mission to give more people flexible access to the tech they need? We’d love to have you on the team.&lt;/p&gt;&lt;/div&gt;&lt;div&gt;We are looking for a &lt;strong&gt;Bi-lingual Customer Support Specialist&lt;/strong&gt; to join our talented CS team.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a &lt;strong&gt;Customer Support Specialist&lt;/strong&gt;, you will:&lt;/div&gt;
&lt;ul&gt;
&lt;li&gt;Be the voice of our company while taking care of our customers&lt;/li&gt;
&lt;li&gt;Communicate via email, phone, and chat, responding to inquiries and complaints&lt;/li&gt;
&lt;li&gt;Show a presence and actively support customers that may reach out via social networks or post on relevant review platforms&lt;/li&gt;
&lt;li&gt;Create a unique customer experience. You proactively contribute suggestions and ideas and implement them independently&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Answer damage reports and take care of the processing with our insurance providers&lt;/li&gt;
&lt;li&gt;Work closely with Berlin Central team for support on all CS related topics&lt;/li&gt;
&lt;li&gt;Work with our BPO on recurrent and ad-hoc projects&lt;/li&gt;
&lt;li&gt;Work with both Spanish speaking and English speaking customers via phone and email&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;You care about:&lt;/div&gt;
&lt;ul&gt;
&lt;li&gt;Ownership: you easily communicate ideas, implement them, and take responsibility for your actions&lt;/li&gt;
&lt;li&gt;Helping others: sharing knowledge with your colleagues is on top of your priorities&lt;/li&gt;
&lt;li&gt;Fast-paced startups: you love adapting to different situations, and you know how and when to iterate fast and with high quality&lt;/li&gt;
&lt;li&gt;Our product: you believe in our vision, and are willing to give your best to build the future of Grover&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;We are looking for a passionate CS Specialist with:&lt;/div&gt;
&lt;ul&gt;
&lt;li&gt;Minimum 1 years of relevant work experience&lt;/li&gt;
&lt;li&gt;Fluent in both English and Spanish (written word and spoken)&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Customer obsessed mindset with a proven track record&lt;/li&gt;
&lt;li&gt;Strong written and verbal communication skills&lt;/li&gt;
&lt;li&gt;Intellectual curiosity, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment&lt;/li&gt;
&lt;li&gt;Flexible and look forward to new challenges&lt;/li&gt;
&lt;li&gt;You don&#x27;t wait for someone else to solve a problem, you often take it into your own hand&lt;/li&gt;
&lt;li&gt;Experience with optimization of process and working with stakeholders to drive efficiency and productivity&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;What we offer:&lt;/div&gt;
&lt;ul&gt;
&lt;li&gt;Competitive compensation packages&lt;/li&gt;
&lt;li&gt;Comprehensive health benefits&lt;/li&gt;
&lt;li&gt;Flexible work environment&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Commitment to transparency, openness, and DEI&lt;/li&gt;
&lt;li&gt;Entrepreneurial responsibility&lt;/li&gt;
&lt;li&gt;Career growth and development&lt;/li&gt;
&lt;li&gt;Diverse global team of 65+ nationalities (and counting)! Genuinely the nicest group of colleagues who will soon become friends&lt;/li&gt;
&lt;li&gt;Team events, Grover tech discounts, and expanding perks&lt;/li&gt;
&lt;/ul&gt;

Bi-lingual Customer Service Specialist - US English/Spanish (m/w/x) 

&lt;p&gt;&lt;strong&gt;Everyone is welcome here&lt;/strong&gt;. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.&lt;br&gt;&lt;br&gt;So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.&lt;/p&gt;
&lt;h3&gt;IN A NUTSHELL…&lt;/h3&gt;
&lt;p&gt;The Mobile Guide works closely with the supervisor and always maintains a professional appearance and demeanor.&amp;nbsp; This role uses sound driving practices, acting as a driver or passenger when needed while utilizing effective organizational and communication skills. They will be responsible for high quality patient customer service, retrieving patient information from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork.&lt;/p&gt;
&lt;p&gt;Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit &lt;a href=&quot;http://www.liveparallel.com&quot;&gt;www.liveparallel.com&lt;/a&gt;.&lt;/p&gt;
&lt;h3&gt;WHAT YOU WILL BE DOING&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Provide deliveries, acting as a driver or passenger while delivering exceptional service for our customers&lt;/li&gt;
&lt;li&gt;Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use Registry&lt;/li&gt;
&lt;li&gt;Record each visit using appropriate software, ensuring accuracy of patient information, and recording notes if necessary&lt;/li&gt;
&lt;li&gt;Collaborate with call center employees about preorders and online orders to ensure accurate order information and timeliness of delivery while maximizing sales and customer satisfaction&lt;/li&gt;
&lt;li&gt;Respond to and resolve patient requests, complaints, or compliments in person, and on the phone requesting supervisor support as needed&lt;/li&gt;
&lt;li&gt;Maintain a basic understanding of the Cannabis based therapeutics, and services provided at Company&lt;/li&gt;
&lt;li&gt;Educate patients on the processes of registration, renewals, and lost registration documents&lt;/li&gt;
&lt;li&gt;Maintain awareness of patient input and suggest changes to improve service or product&lt;/li&gt;
&lt;li&gt;Ensure all patient files are current and required documentation is on file and follows all guidelines issued by the State of Florida&lt;/li&gt;
&lt;li&gt;Communicate with employees to update online and physical pamphlets as needed&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;EXPERIENCE AND SKILLS YOU’LL BRING&lt;/h3&gt;
&lt;p&gt;Required&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Age 21 or over (Required)&lt;/li&gt;
&lt;li&gt;High School Diploma or equivalent (Required)&lt;/li&gt;
&lt;li&gt;Valid Government-Issued Photo ID (Required)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Preferred&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Class E Driver’s License&lt;/li&gt;
&lt;li&gt;Must have an established and a driving record in Good Standing.&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;&amp;nbsp;Must present a current DMV printout with none of the following violations:* Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years* Two or more other moving violations and one at fault accident in the last three years* Two or more fault accidents in the last three years with no moving violations required&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;Ability to navigate efficiently&lt;/li&gt;
&lt;li&gt;Accurate data-entry and record keeping&lt;/li&gt;
&lt;li&gt;Organizational skills, customer service and time management abilities&lt;/li&gt;
&lt;li&gt;Ability to work in a changing and challenging environment&lt;/li&gt;
&lt;li&gt;Proficiency in windows-based software and internet navigation&lt;/li&gt;
&lt;li&gt;Knowledge of Cannabis Based Therapeutics’ policy and law&lt;/li&gt;
&lt;li&gt;Ability to make decisions as necessary with oversight when needed&lt;/li&gt;
&lt;li&gt;Able to function well as part of a team while communicating with team members effectively&lt;/li&gt;
&lt;li&gt;Comply with policies and procedures and applicable state and local laws and assist in the development and upkeep of Delivery Standard Operating Procedures&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;YOU WILL BE SUCCESSFUL IF YOU…&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Are self-motivated; micro-managing isn’t fun for anyone&lt;/li&gt;
&lt;li&gt;Roll your sleeves up and do the work; strategy is important, but so is getting stuff done&lt;/li&gt;
&lt;li&gt;Can work fast and be flexible; our industry is always changing&lt;/li&gt;
&lt;li&gt;Play nice with others; we collaborate with each other a lot&lt;/li&gt;
&lt;li&gt;Think creatively; sometimes, the “traditional” solution isn’t the best one&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;WHAT YOU GET&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs&lt;/li&gt;
&lt;li&gt;Personal growth; industry-leading leadership and professional development offerings&lt;/li&gt;
&lt;li&gt;Balance and flexibility; paid time off, paid parental leave, flexible work arrangements&lt;/li&gt;
&lt;li&gt;Belonging and voice; employee resource groups, product advisory councils, monthly opportunities to share feedback and discuss your employee experience&lt;/li&gt;
&lt;li&gt;Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program&lt;/li&gt;
&lt;li&gt;Equity opportunity; ability to share in both the short-term and the long-term financial success of Parallel&lt;/li&gt;
&lt;li&gt;Employee discount&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;span data-contrast=&quot;none&quot;&gt;PHYSICAL REQUIREMENTS&lt;/span&gt;&lt;/strong&gt;&lt;span data-ccp-props=&quot;{&amp;quot;201341983&amp;quot;:0,&amp;quot;335559738&amp;quot;:240,&amp;quot;335559739&amp;quot;:240,&amp;quot;335559740&amp;quot;:276}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;28&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Must be able to remain in a seated position inside the vehicle for extended periods&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559739&amp;quot;:120}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;28&quot; data-aria-posinset=&quot;2&quot; data-aria-level=&quot;1&quot;&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Ability to pick up heavy items to load (50 or more lbs.) onto vehicle&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559739&amp;quot;:120}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;28&quot; data-aria-posinset=&quot;3&quot; data-aria-level=&quot;1&quot;&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Ability to sit and stand for long periods of&amp;nbsp;times&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559739&amp;quot;:120}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;28&quot; data-aria-posinset=&quot;4&quot; data-aria-level=&quot;1&quot;&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Ability to bend in repetitive motion&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559739&amp;quot;:120}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;28&quot; data-aria-posinset=&quot;4&quot; data-aria-level=&quot;1&quot;&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Move totes, boxes, and other cargo in and out of vehicles and into buildings&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;335559739&amp;quot;:120}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;PARALLEL IS UNITED BY OUR VISION, MISSION, &amp;amp; VALUES&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Vision&lt;/strong&gt;&amp;nbsp;– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Mission&lt;/strong&gt;&amp;nbsp;– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Values – &lt;/strong&gt;Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility&lt;/p&gt;
&lt;p&gt;&lt;em&gt;We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.&lt;/em&gt;&lt;/p&gt;

Full-Time Mobile Guide

&lt;p&gt;&lt;a href=&quot;https://www.youtube.com/watch?edufilter=NULL&amp;amp;v=x2VAeHGPp1s&quot;&gt;Data has a story to tell. We give it a voice.&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;ComplexCare Solutions is a growing, nimble organization with a team of employees who are passionate to carry out our mission of delivering high-value solutions to a marketplace that is undergoing an important transformation to data-driven healthcare. We value having people who are committed to our core values to I.N.S.P.I.R.E. We care about your career development and growth. Through our learning culture, we are motivated to provide opportunities to all our employees to improve and gain new skills that will help elevate their career. We value having good people on our team, and we do our part to make sure to give the recognition deserved for every contribution. If this sounds like the kind of company you’d like to work with, we’d love to meet with you!&lt;/p&gt;
&lt;p&gt;As a Site Data Collector, you will be able to network with Physician offices, Hospital Systems and much more all over your region. You will obtain experience with a wide variety of electronic medical record systems which will greatly increase your marketability. Plus, you will be able to do all that with a flexible work schedule. Want more? There is serious potential for full-time employment and growth opportunities for you at ComplexCare Solutions. Are you ready to join a company that will take care of you and take your career to the next level? Apply now!&lt;/p&gt;
&lt;h4&gt;This job is for you if&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;You have Medical Assistant, Certified Nursing Assistant, or Medical Clerk experience&lt;/li&gt;
&lt;li&gt;You have spent time performing chart abstractions&lt;/li&gt;
&lt;li&gt;People regard you as someone who is detail-oriented and always gets the job done on time&lt;/li&gt;
&lt;li&gt;Travelling to various medical sites/locations is something you would love to do&lt;/li&gt;
&lt;li&gt;Performing reviews is your comfort zone.&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;Here’s what an ordinary day of work might look like&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;You accurately and efficiently conduct medical record review/abstraction services&lt;/li&gt;
&lt;li&gt;You scan relevant components of the medical record to support reviews performed&lt;/li&gt;
&lt;li&gt;You electronically download review assignments to the laptop and data collection tool; daily upload of completed assignments and scanned medical records&lt;/li&gt;
&lt;li&gt;You participate in required training&lt;/li&gt;
&lt;li&gt;You complete quality, accuracy and inter-rater reliability testing as requested in a timely manner&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.&lt;/em&gt;&lt;/p&gt;
&lt;h4&gt;What are you waiting for? Apply now!&lt;/h4&gt;
&lt;p&gt;Are you getting jazzed up by the thought of working with us? Don’t hesitate! Apply now! We believe in the power of data, informing actionable insights, driving meaningful impact and making healthcare better. If you’re a communication pro, great time manager, and detail-oriented, we would love to have you join our team. Apply now to complete our online application. You will need to upload a recent copy of your resume. If you don’t have the qualifications we have asked for, this position isn’t for you, and we will not be able to consider your application.&lt;/p&gt;
&lt;p&gt;Job Type: Part-time&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h6&gt;CCSHV21&lt;/h6&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;em&gt;By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.&lt;/em&gt;&lt;/p&gt;
&lt;div&gt;&lt;em&gt;Consistent with our safety protocols, the Company will require a vaccination attestation for fully office-based and hybrid (office/remote) positions. Positions designated as fully remote are exempt from attestation requirements unless and until such time as an in-office presence is required.&lt;/em&gt;&lt;/div&gt;&lt;/div&gt;

Site Data Collector (FL: Miami)

&lt;p&gt;&lt;strong&gt;Company Overview&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sundae’s mission is to help homeowners get the best outcome when it’s time to sell a house that needs some love. For too long, the process of selling outdated and damaged houses has been terrible for sellers. Local property investors capitalize on homeowner distress to purchase houses cheaply and resell them for huge profits.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sundae is putting more of those profits back in the hands of the homeowner. We’ve developed a model to predict when sellers will need our help, and a best-in-class sales and marketing team to reach them and a trusted brand that allows us to grow even faster through word of mouth and referrals. With scale and efficiency, we’re able to redistribute economic value to sellers in the form of the most competitive price so that Sundae can become the largest buyer of homes that need love in the United States.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are a Tier 1 Venture Capital backed&amp;nbsp; company&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; with product-market fit, scaling revenue, and a massive addressable market opportunity. Our team is composed of seasoned leaders from real estate and marketplace businesses and with significant high-growth company experience (Airbnb, Dropbox, Chime, LendingHome).&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Joining Sundae means being part of the team that’s bringing compassion and transparency to the business of helping homeowners sell in their time of need. If you’re driven by making a positive impact on people’s lives and want to support our mission, we’d love to hear from you.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About the Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sundae is building its team of Market Experts to engage with prospective home sellers locally. &amp;nbsp;This is an opportunity to work with a fast-paced team that values candor, authenticity, and creativity, while experiencing significant personal and professional growth.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Market Expert, you are a homeowner’s only in-person point of contact to evaluate their needs and assess whether or not Sundae is a good fit for their situation. Sundae is seeking a candidate that has the ability to empathize with homeowners who may be in a time of need and help to guide them through the home selling process. At this early stage in Sundae’s lifecycle you’ll make a huge impact: from building playbooks to developing new sales tools to partnering with marketing to find the channels and messaging that resonates. &amp;nbsp;You’ll work with members of every team to solve the problems facing the homeowners we’re serving. Strong producers and leaders in this role have tremendous opportunity for growth into management or other teams within the organization as we scale.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Attend appointments with potential customers at their homes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Evaluate neighborhoods, properties, and uncover potential new leads in the field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generate referrals from happy customers you helped&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and iterate Sundae’s first Market Expert Playbook&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work directly with management to package learnings from customer interaction into actionable feature expansion and new product development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Train and mentor new Market Experts as we expand nationally&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About You&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Excellent written and verbal communication&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong people skills; Ability to speak at length and build rapport quickly&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Empathic, active listening&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Meticulous sales pipeline management&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Technologically literate&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using a Customer Relationship Management (CRM) tool, ideally Salesforce.com (preferred but not required)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Fluency in Spanish is preferred&lt;/strong&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in real estate and/or outside sales&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s degree (advanced degree preferred but not required)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Active Real Estate license in your state&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Valid driver license and ability to clear background / driving record check required&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Will work from home&lt;/strong&gt; &lt;strong&gt;within the local market city&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why Sundae?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Opportunity to revolutionize the real-estate industry with a mission to help those in need&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Scale with a rapidly growing organization, with tons of opportunity for growth&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with a team of fun and motivated individuals in a highly collaborative culture&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation &amp;amp; Benefits&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Competitive cash salary&lt;/li&gt;
&lt;li&gt;Stock option package&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Extremely competitive health benefits - 100% medical, dental, vision coverage&lt;/li&gt;
&lt;li&gt;Retirement benefits including pre- and post- tax options&lt;/li&gt;
&lt;li&gt;Unlimited PTO&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We here at Sundae strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Sundae is an Equal Opportunity Employer.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Where permitted by applicable law, employees must have received or be willing to receive the COVID-19 vaccine by date of hire. Reasonable accommodations will be considered.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Follow us on&lt;/span&gt;&lt;a href=&quot;https://www.linkedin.com/company/sundaehq&quot;&gt; &lt;span style=&quot;font-weight: 400;&quot;&gt;LinkedIn&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Watch our&lt;/span&gt;&lt;a href=&quot;https://www.youtube.com/watch?v=1PziMGJqMbY&amp;amp;t&quot;&gt; &lt;span style=&quot;font-weight: 400;&quot;&gt;overview video&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Watch our&lt;/span&gt;&lt;a href=&quot;https://www.youtube.com/watch?v=C8Bjy5dAiw0&quot;&gt; &lt;span style=&quot;font-weight: 400;&quot;&gt;customer testimonial&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;

Market Expert (Real Estate) - Bilingual

&lt;p&gt;&lt;strong&gt;Role Overview:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Frida is looking for a highly analytical Performance Analytics Manager to join our Performance &amp;amp; Strategy team based in Miami, FL. Reporting to the Director of Performance &amp;amp; Strategy, the Performance Analytics Manager will lead domestic marketing analytics &amp;amp; performance marketing strategy for one of our two brands (Fridababy or Frida Mom) while partnering with brand managers, product development, sales planning and operations to drive our hypergrowth path. The Performance Analytics Manager will own performance reporting, conduct advanced analysis for departmental projects and initiatives, interpret performance complexities to recommend product growth opportunities, and contribute subject expertise to cross-functional organizational effort by being the expert in brand, market, and competitive trends.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Core Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Own product performance reporting and analysis, including diving into weekly sales to provide insights on market and Frida product trends, analyzing media flight success, benchmarking against competitors and providing updates on ad hoc project performance&lt;/li&gt;
&lt;li&gt;Work with Brand Managers &amp;amp; Creative team to ideate, execute, and analyze performance-driving initiatives including paid social, search &amp;amp; other media programs&lt;/li&gt;
&lt;li&gt;Align with Sales Planning weekly to bridge wholesale and POS performance&lt;/li&gt;
&lt;li&gt;Lead weekly performance meetings with our CEO, President &amp;amp; SVPs to discuss company success and opportunities&lt;/li&gt;
&lt;li&gt;Conduct deep dive analyses into select areas of growth, including product prioritization and retailer performance&lt;/li&gt;
&lt;li&gt;Collaborate with Product Development team, fostering discussions around market, category and competitive intelligence to help cultivate new product ideas&lt;/li&gt;
&lt;li&gt;Actively participate in the development of the vision for Frida’s data &amp;amp; analytics architecture to improve company-wide analysis efficiencies and broaden your own knowledge of data analytics&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree in Business, Data Analytics or related field&lt;/li&gt;
&lt;li&gt;Minimum 2-5 years of related experience (full-time or internships) in analytics, marketing, media or sales planning&lt;/li&gt;
&lt;li&gt;Demonstrated analytic chops, with the ability to design and interpret performance models to define trends&lt;/li&gt;
&lt;li&gt;Strong in all Microsoft Office solutions, especially Microsoft Excel and Powerpoint&lt;/li&gt;
&lt;li&gt;Experience with syndicated competitive intelligence solutions like IRI or Nielsen&lt;/li&gt;
&lt;li&gt;Experience building data visualizations and analyzing data in Power BI and/or Tableau preferred&lt;/li&gt;
&lt;li&gt;Experience with Amazon Seller and/or Vendor platforms preferred&lt;/li&gt;
&lt;li&gt;An energetic, positive, team player attitude ready for the demands of a high energy, fast-paced company environment with a no-task-too-small work ethic&lt;/li&gt;
&lt;li&gt;The ability to interpret data complexities and successfully communicate results with other teams&lt;/li&gt;
&lt;li&gt;Self-starter who can prioritize, organize and manage multiple projects simultaneously with high attention to detail and quality&lt;/li&gt;
&lt;li&gt;An unwavering passion to learn, always striving to find ways you and Frida can be better, more efficient, and more impactful&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Frida:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Frida, we are on a mission to prepare all parents for the everyday unfiltered realities of parenthood by creating simple yet genius solutions to age-old challenges.&amp;nbsp;Over the past 7 years, the Frida Baby brand, built from the trust we created with the cult-favorite Nose Frida, the SnotSucker, has launched over 100 items – and has spurred the recent launch of Frida Mom.&amp;nbsp;Today, Frida Baby holds over a 60% share of its main category and can be found in over 35,000 stores throughout the US – including Target, Walmart, BuyBuy Baby, Nordstrom, CVS, Walgreens and of course Amazon.&amp;nbsp;&amp;nbsp;Plus, the brand can now be found in over 20+ countries worldwide. This past spring, Frida Baby was named&amp;nbsp;Fast Company’s Most Innovative Companies&amp;nbsp;driven by our commitment to providing parents with both product innovations&amp;nbsp;and real, honest messaging.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Benefits:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Frida, we are dedicated to fostering an engaging, collaborative, and innovative environment for our employees. Our benefits include, but are not limited to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Flexible paid time off&lt;/li&gt;
&lt;li&gt;Generous and flexible paid parental leave&lt;/li&gt;
&lt;li&gt;Exclusive employee product discounts&lt;/li&gt;
&lt;li&gt;Comprehensive health, vision, dental insurance options&lt;/li&gt;
&lt;li&gt;401k participation&lt;/li&gt;
&lt;li&gt;Companywide events &amp;amp; outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it’s getting together for our annual Fam Jam bash or giving back to our community through a day of service&lt;/li&gt;
&lt;li&gt;Weekly wellness programming including but not limited to manicures, yoga, &amp;amp; meditation&lt;/li&gt;
&lt;li&gt;Learning &amp;amp; development opportunities for professional and personal growth&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;By applying for this position, you acknowledge and understand that your information will be used as described in Frida&#x27;s Job Applicant Privacy Policy:&amp;nbsp;&lt;a href=&quot;https://frida.com/pages/fridababy-job-applicant-privacy-policy&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://frida.com/pages/fridababy-job-applicant-privacy-policy&amp;amp;source=gmail&amp;amp;ust=1616685443369000&amp;amp;usg=AFQjCNGAIsTLpeaaxgQoDQhI7y63he0dTw&quot;&gt;https://frida.com/pages/fridababy-job-applicant-privacy-policy&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;

Performance Analytics Manager

&lt;p&gt;&lt;strong&gt;Everyone is welcome here&lt;/strong&gt;. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.&lt;/p&gt;
&lt;p&gt;So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;IN A NUTSHELL…&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Mobile Guide works closely with the supervisor and always maintains a professional appearance and demeanor.&amp;nbsp; This role uses sound driving practices, acting as a driver or passenger when needed while utilizing effective organizational and communication skills. They will be responsible for high quality patient customer service, retrieving patient information from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets: Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU WILL BE DOING&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide deliveries, acting as a driver or passenger while delivering exceptional service for our customers&lt;/li&gt;
&lt;li&gt;Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use Registry&lt;/li&gt;
&lt;li&gt;Record each visit using appropriate software, ensuring accuracy of patient information, and recording notes if necessary&lt;/li&gt;
&lt;li&gt;Collaborate with call center employees about preorders and online orders to ensure accurate order information and timeliness of delivery while maximizing sales and customer satisfaction&lt;/li&gt;
&lt;li&gt;Respond to and resolve patient requests, complaints, or compliments in person, and on the phone requesting supervisor support as needed&lt;/li&gt;
&lt;li&gt;Maintain a basic understanding of the Cannabis based therapeutics, and services provided at Company&lt;/li&gt;
&lt;li&gt;Educate patients on the processes of registration, renewals, and lost registration documents&lt;/li&gt;
&lt;li&gt;Maintain awareness of patient input and suggest changes to improve service or product&lt;/li&gt;
&lt;li&gt;Ensure all patient files are current and required documentation is on file and follows all guidelines issued by the State of Florida&lt;/li&gt;
&lt;li&gt;Communicate with employees to update online and physical pamphlets as needed&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;EXPERIENCE AND SKILLS YOU’LL BRING&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Age 21 or over&lt;/li&gt;
&lt;li&gt;High School Diploma or equivalent&lt;/li&gt;
&lt;li&gt;Valid Government-Issued Photo ID&lt;/li&gt;
&lt;li&gt;&amp;nbsp;Must present a current DMV printout with none of the following violations:* Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years* Two or more other moving violations and one at fault accident in the last three years* Two or more fault accidents in the last three years with no moving violations&lt;/li&gt;
&lt;li&gt;Must have an established and a driving record in Good Standing&lt;/li&gt;
&lt;li&gt;Class E Driver’s License&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ability to navigate efficiently&lt;/li&gt;
&lt;li&gt;Accurate data-entry and record keeping&lt;/li&gt;
&lt;li&gt;Organizational skills, customer service and time management abilities&lt;/li&gt;
&lt;li&gt;Ability to work in a changing and challenging environment&lt;/li&gt;
&lt;li&gt;Proficiency in windows-based software and internet navigation&lt;/li&gt;
&lt;li&gt;Knowledge of Cannabis Based Therapeutics’ policy and law&lt;/li&gt;
&lt;li&gt;Ability to make decisions as necessary with oversight when needed&lt;/li&gt;
&lt;li&gt;Able to function well as part of a team while communicating with team members effectively&lt;/li&gt;
&lt;li&gt;Comply with policies and procedures and applicable state and local laws and assist in the development and upkeep of Delivery Standard Operating Procedures&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;YOU WILL BE SUCCESSFUL IF YOU…&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Are self-motivated; micro-managing isn’t fun for anyone&lt;/li&gt;
&lt;li&gt;Roll your sleeves up and do the work; strategy is important, but so is getting stuff done&lt;/li&gt;
&lt;li&gt;Can work fast and be flexible; our industry is always changing&lt;/li&gt;
&lt;li&gt;Play nice with others; we collaborate with each other a lot&lt;/li&gt;
&lt;li&gt;Think creatively; sometimes, the “traditional” solution isn’t the best one&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU GET&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs&lt;/li&gt;
&lt;li&gt;Personal growth; industry-leading leadership and professional development offerings&lt;/li&gt;
&lt;li&gt;Balance and flexibility; paid time off, paid parental leave, flexible work arrangements&lt;/li&gt;
&lt;li&gt;Belonging and voice; employee resource groups, product advisory councils, monthly opportunities to share feedback and discuss your employee experience&lt;/li&gt;
&lt;li&gt;Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program&lt;/li&gt;
&lt;li&gt;Equity opportunity; ability to share in both the short-term and the long-term financial success of Parallel&lt;/li&gt;
&lt;li&gt;Employee discount&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;PHYSICAL REQUIREMENTS&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Must be able to remain in a seated position inside the vehicle for extended periods&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Ability to pick up heavy items to load (50 or more lbs.) onto vehicle&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Ability to sit and stand for long periods of&amp;nbsp;times&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Ability to bend in repetitive motion&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Move totes, boxes, and other cargo in and out of vehicles and into buildings&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;PARALLEL IS UNITED BY OUR VISION, MISSION, &amp;amp; VALUES&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Vision&lt;/strong&gt;&amp;nbsp;– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Mission&lt;/strong&gt;&amp;nbsp;– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Values – &lt;/strong&gt;Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;We are an Equal Opportunity Employer.&lt;/em&gt;&lt;/strong&gt;&lt;em&gt; We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.&lt;/em&gt;&lt;/p&gt;

Full Time Mobile Guide

&lt;p&gt;We are looking for a Bilingual-Spanish &lt;strong&gt;Front Desk Customer Service Representative&lt;/strong&gt; with a strong sense of empathy to be the face of our pharmacy to customers, vendors, interviewees, and other guests. Together, we will provide world-class customer service to everyone who walks through our doors.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;What you’ll gain:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;text-align: left;&quot;&gt;Competitive salary and benefits&lt;/li&gt;
&lt;li style=&quot;text-align: left;&quot;&gt;Stable and supportive environment that fosters growth&lt;/li&gt;
&lt;li style=&quot;text-align: left;&quot;&gt;Strong and diverse team with a deep sense of integrity and purpose&lt;/li&gt;
&lt;li style=&quot;text-align: left;&quot;&gt;Unlimited coffee, tea, bottled water, and Pizza Fridays&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Act as the point person for all patient and visitor needs&lt;/li&gt;
&lt;li&gt;Ensure that interviewees and other guests feel valued and attended to&lt;/li&gt;
&lt;li&gt;Notify hiring managers when interviewees arrive&lt;/li&gt;
&lt;li&gt;Keep the front of house clean, presentable, and professional&lt;/li&gt;
&lt;li&gt;Collaborate with pharmacy employees to assist patients who elect to pick their prescriptions up in person&lt;/li&gt;
&lt;li&gt;Leave visitors feeling delighted&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;br&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;What you&#x27;ll have:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;The most qualified candidates will have a minimum of 2 years of customer service experience, preferably in a pharmacy or other healthcare environment. Additionally, you should have:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Great communication skills&lt;/li&gt;
&lt;li&gt;High attention to detail&lt;/li&gt;
&lt;li&gt;Ability to multitask&lt;/li&gt;
&lt;li&gt;Problem solving skills&lt;/li&gt;
&lt;li&gt;Composure&lt;/li&gt;
&lt;li&gt;Integrity&lt;/li&gt;
&lt;li&gt;A great attitude!&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Front CSR (Bilingual-Spanish)

&lt;p&gt;&lt;strong&gt;ABOUT SPECIALIZED&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future&amp;nbsp;each and every&amp;nbsp;day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.&amp;nbsp;&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;JOB SUMMARY&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Under the direction of the Store Manager, the Service Manager will oversee the bike department repair shop at Specialized Fort Lauderdale, FL. The service manager is ultimately responsible for maximizing rider-facing operational performance by providing help desk resources and technical advice to all service staff; solving high level problems; disseminating technical bulletins and new techniques; and detecting and diagnosing shop problems in structural and social interfaces. The service manager must also improve rider service quality results by continuously studying, evaluating, and re-designing the fixed processes of the department; informing, communicating, ands achieving service metrics; monitoring and analyzing results of said metrics; and implementing changes accordingly.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;HOW YOU’LL MAKE A DIFFERENCE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Overall profitability of the department: covering and exceeding departments’ run cost&lt;/li&gt;
&lt;li&gt;Lead service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, while exemplifying best practices for all service staff&lt;/li&gt;
&lt;li&gt;Overseeing and assigning workload, both when present and not, to ensure efficient flow and achieving 24-hour turn around (on all tickets not requiring special order)&lt;/li&gt;
&lt;li&gt;Manage all aspects of repair workflow: intake, job prioritization, service part order management, timely completion and quality of all work, and rider communication.&lt;/li&gt;
&lt;li&gt;Assist with general store tasks including the following: opening/closing of store, resolving customer service/POS issues, participating in community/marketing events and ongoing staff meetings to improve department and company.&lt;/li&gt;
&lt;li&gt;Monitor sell-through on all service-specific parts and accessories; establishing a “never-out” list made up of commonly needed shock seals, chains, cassettes, and cleats.&lt;/li&gt;
&lt;li&gt;Oversee and ensuring swift completion of all warranty issues and shop bikes&lt;/li&gt;
&lt;li&gt;Maintain primary point of contact with Specialized warranty representative&lt;/li&gt;
&lt;li&gt;Uphold all safety, cleanliness, and appropriate stocking of tools at workstations (service department and rider care)&lt;/li&gt;
&lt;li&gt;Staff has direction and is informed when manager is not present (days off, time off, etc.) so that all service members are working purposefully towards service goals&lt;/li&gt;
&lt;li&gt;Evaluate each employee’s performance and is first point of contact when issues arise in service among riders, service employees, and the service/sales interface&lt;/li&gt;
&lt;li&gt;Contribute to the larger Specialized R&amp;amp;D team by closing the feedback loop; providing insights from both the technician&#x27;s perspective and remitting valuable critique and reaction from our riders&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU NEED TO WIN&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Passion for cycling and the Specialized brand&lt;/li&gt;
&lt;li&gt;A current or former retail employee with 1-3 years of experience&amp;nbsp;preferred&lt;/li&gt;
&lt;li&gt;Excellent communication&amp;nbsp;with the ability to effectively interact with riders and team&amp;nbsp;members&lt;/li&gt;
&lt;li&gt;Must be able to work as business dictates which includes&amp;nbsp;weekends&lt;/li&gt;
&lt;li&gt;Ability&amp;nbsp;to stand for extensive time periods; while occasionally walking, kneeling, or reaching&lt;/li&gt;
&lt;li&gt;Able&amp;nbsp;to lift at least 50 lbs. or more and use proper lifting&amp;nbsp;skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;TELL ME MORE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Industry leading Employee Purchase program&lt;/li&gt;
&lt;li&gt;Long term loan of a current model-year demo bike&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, and life insurance*&lt;/li&gt;
&lt;li&gt;Morning/evening&amp;nbsp;rides with team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;*For eligible employees&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;See what we are up to on &lt;/em&gt;&lt;a href=&quot;https://www.linkedin.com/company/specialized-bicycle-components/&quot;&gt;&lt;em&gt;LinkedIn&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, &lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/iamspecialized/?hl=en&quot;&gt;&lt;em&gt;Instagram&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, and most importantly, our #&lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/explore/tags/dogsofspecialized/?hl=en&quot;&gt;&lt;em&gt;DogsofSpecialized&lt;/em&gt;&lt;/a&gt;&lt;em&gt;.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

Bicycle Service Manager/Sales 

&lt;p&gt;&lt;strong&gt;ABOUT SPECIALIZED&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future&amp;nbsp;each and every&amp;nbsp;day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.&amp;nbsp;&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;JOB SUMMARY&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;A critical member of the team, the Retail Support Specialist balances excellence in retail operations, customer service, and a passion for digital excellence.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The&amp;nbsp;Retail&amp;nbsp;Support&amp;nbsp;Specialist&amp;nbsp;focuses on supporting the sales and service staff by managing the digital rider interactions (text, e-mail, digital leads, etc.) with the store to manage the flow of inventory and identify and locate the services/goods needed to provide riders with the right solutions on their time – ride time! This role will reward diligent, detailed, and focused bike-fans who share our core belief that bikes change lives.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;HOW YOU’LL MAKE A DIFFERENCE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Meeting and making a connection with riders, asking qualifying questions and listening to riders&#x27; needs, then giving options and advice on meeting those&amp;nbsp;needs&lt;/li&gt;
&lt;li&gt;Inspiring the rider, celebrating the purchase, and creating a lasting positive impression of the&amp;nbsp;overall&amp;nbsp;experience&lt;/li&gt;
&lt;li&gt;Proficiency in Lightspeed point of sale systems and store operational&amp;nbsp;websites&lt;/li&gt;
&lt;li&gt;Deliver&amp;nbsp;world&amp;nbsp;rider-service that ensures ongoing sales and high levels of rider&amp;nbsp;satisfaction&lt;/li&gt;
&lt;li&gt;IKEONO, point of sale business&amp;nbsp;texting&lt;/li&gt;
&lt;li&gt;Establish business leads using&amp;nbsp;SHIFT Lead-Generation&lt;/li&gt;
&lt;li&gt;In-store phone answering and voicemail&amp;nbsp;management&lt;/li&gt;
&lt;li&gt;Receiving new product and inventory management&lt;/li&gt;
&lt;li&gt;Cycle counting and inventory&amp;nbsp;reconciliation&lt;/li&gt;
&lt;li&gt;Store transfers tracking and transporting&lt;/li&gt;
&lt;li&gt;Managing and tracking webstore sales and coordination of delivery&lt;/li&gt;
&lt;li&gt;Regular, dependable attendance and punctuality&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU NEED TO WIN&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Passion for cycling and the Specialized brand&lt;/li&gt;
&lt;li&gt;A current or former retail employee with 1-3 years of experience&amp;nbsp;preferred&lt;/li&gt;
&lt;li&gt;POS experienced&amp;nbsp;required&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Excellent communication&amp;nbsp;(verbally and written)&amp;nbsp;with the ability to effectively interact with riders and team&amp;nbsp;members&lt;/li&gt;
&lt;li&gt;Must be able to work as business dictates which includes&amp;nbsp;weekends&lt;/li&gt;
&lt;li&gt;Ability&amp;nbsp;to stand for extensive time periods; while occasionally walking, kneeling, or reaching&lt;/li&gt;
&lt;li&gt;Able&amp;nbsp;to lift at least 25&amp;nbsp;lbs. or more and use proper lifting&amp;nbsp;skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;TELL ME MORE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Industry leading Employee Purchase program&lt;/li&gt;
&lt;li&gt;Long term loan of a current model-year demo bike&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, and life insurance*&lt;/li&gt;
&lt;li&gt;Morning/evening rides with team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;*For eligible employees&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;See what we are up to on &lt;/em&gt;&lt;a href=&quot;https://www.linkedin.com/company/specialized-bicycle-components/&quot;&gt;&lt;em&gt;LinkedIn&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, &lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/iamspecialized/?hl=en&quot;&gt;&lt;em&gt;Instagram&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, and most importantly, our #&lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/explore/tags/dogsofspecialized/?hl=en&quot;&gt;&lt;em&gt;DogsofSpecialized&lt;/em&gt;&lt;/a&gt;&lt;em&gt;.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

Bicycle Retail Inventory/ Sales

&lt;p&gt;&lt;strong&gt;ABOUT SPECIALIZED&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future&amp;nbsp;each and every&amp;nbsp;day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.&amp;nbsp;&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;JOB SUMMARY&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;A critical member of the team, the&amp;nbsp;Cycling&amp;nbsp;Specialist balances a passion for people and excellence in retail.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;A Specialized&amp;nbsp;Cycling&amp;nbsp;Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand&amp;nbsp;advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A&amp;nbsp;Cycling&amp;nbsp;Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The&amp;nbsp;Cycling&amp;nbsp;Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;HOW YOU’LL MAKE A DIFFERENCE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Deliver&amp;nbsp;world&amp;nbsp;class rider-service that ensures ongoing sales and high levels of rider&amp;nbsp;satisfaction&lt;/li&gt;
&lt;li&gt;Meeting and making a&amp;nbsp;connection&amp;nbsp;with riders, asking questions, and listening to riders&#x27; needs, then giving options and advice on meeting those&amp;nbsp;needs&lt;/li&gt;
&lt;li&gt;Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase&amp;nbsp;process&lt;/li&gt;
&lt;li&gt;Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way&lt;/li&gt;
&lt;li&gt;Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and&amp;nbsp;organized&lt;/li&gt;
&lt;li&gt;General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial&amp;nbsp;duty&lt;/li&gt;
&lt;li&gt;Use company literature/resources and available training to stay current on product&amp;nbsp;features&lt;/li&gt;
&lt;li&gt;Regular, dependable attendance and punctuality&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU NEED TO WIN&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Passion for cycling and the Specialized brand&lt;/li&gt;
&lt;li&gt;A current or former retail employee with 1-3 years of experience&amp;nbsp;preferred&lt;/li&gt;
&lt;li&gt;Excellent communication&amp;nbsp;with the ability to effectively interact with riders and team&amp;nbsp;members&lt;/li&gt;
&lt;li&gt;Must be able to work as business dictates which includes&amp;nbsp;weekends&lt;/li&gt;
&lt;li&gt;Ability&amp;nbsp;to stand for extensive time periods; while occasionally walking, kneeling, or reaching&lt;/li&gt;
&lt;li&gt;Able&amp;nbsp;to lift at least 20 lbs. or more and use proper lifting&amp;nbsp;skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;TELL ME MORE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Industry leading Employee Purchase program&lt;/li&gt;
&lt;li&gt;Long term loan of a current model-year demo bike&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, and life insurance*&lt;/li&gt;
&lt;li&gt;Morning/evening&amp;nbsp;rides with team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;*For eligible employees&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;See what we are up to on &lt;/em&gt;&lt;a href=&quot;https://www.linkedin.com/company/specialized-bicycle-components/&quot;&gt;&lt;em&gt;LinkedIn&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, &lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/iamspecialized/?hl=en&quot;&gt;&lt;em&gt;Instagram&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, and most importantly, our #&lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/explore/tags/dogsofspecialized/?hl=en&quot;&gt;&lt;em&gt;DogsofSpecialized&lt;/em&gt;&lt;/a&gt;&lt;em&gt;.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

Bicycle Sales/Retail- Miami

&lt;p&gt;-&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ABOUT SPECIALIZED&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future&amp;nbsp;each and every&amp;nbsp;day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.&amp;nbsp;&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;JOB SUMMARY&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;A critical member of the team, the&amp;nbsp;Service&amp;nbsp;Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;A&amp;nbsp;Service&amp;nbsp;Technician&amp;nbsp;is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding&amp;nbsp;in store&amp;nbsp;brand experiences. A&amp;nbsp;Service&amp;nbsp;Technician&amp;nbsp;works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better.&amp;nbsp;Service&amp;nbsp;Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand&amp;nbsp;advocate, and technical service ace. The&amp;nbsp;Service&amp;nbsp;Technician&amp;nbsp;provides&amp;nbsp;exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;HOW YOU’LL MAKE A DIFFERENCE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Meeting and making a connection with riders, asking qualifying questions and listening to riders&#x27; needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.&lt;/li&gt;
&lt;li&gt;Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the&amp;nbsp;expert&lt;/li&gt;
&lt;li&gt;Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.&lt;/li&gt;
&lt;li&gt;Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of&amp;nbsp;repairs&lt;/li&gt;
&lt;li&gt;Advises and assists customers with their product/service selection without bias.&lt;/li&gt;
&lt;li&gt;Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.&lt;/li&gt;
&lt;li&gt;Assists with bike sales with technical consulting, and any other bike floor duties as needed.&lt;/li&gt;
&lt;li&gt;Deliver best in class rider-service that ensures ongoing service and high levels of rider&amp;nbsp;satisfaction&lt;/li&gt;
&lt;li&gt;General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial&amp;nbsp;duty&lt;/li&gt;
&lt;li&gt;Proficiency in Lightspeed point of sale systems and store operational&amp;nbsp;websites&lt;/li&gt;
&lt;li&gt;Regular, dependable attendance and punctuality&lt;/li&gt;
&lt;li&gt;Contribute to the larger Specialized R&amp;amp;D team by closing the feedback loop; providing insights from both the technician&#x27;s perspective and remitting valuable critique and reaction from our riders.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU NEED TO WIN&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Passion for cycling and the Specialized brand&lt;/li&gt;
&lt;li&gt;Excellent communication&amp;nbsp;with the ability to effectively interact with riders and team&amp;nbsp;members&lt;/li&gt;
&lt;li&gt;Must be able to work as business dictates which includes&amp;nbsp;weekends&lt;/li&gt;
&lt;li&gt;Ability&amp;nbsp;to stand for extensive time periods; while occasionally walking, kneeling, or reaching&lt;/li&gt;
&lt;li&gt;Able&amp;nbsp;to lift at least 25&amp;nbsp;lbs. or more and use proper lifting&amp;nbsp;skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;TELL ME MORE&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Industry leading Employee Purchase program&lt;/li&gt;
&lt;li&gt;Long term loan of a current model-year demo bike&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, and life insurance*&lt;/li&gt;
&lt;li&gt;Morning/evening rides with team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;*For eligible employees&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;See what we are up to on &lt;/em&gt;&lt;a href=&quot;https://www.linkedin.com/company/specialized-bicycle-components/&quot;&gt;&lt;em&gt;LinkedIn&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, &lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/iamspecialized/?hl=en&quot;&gt;&lt;em&gt;Instagram&lt;/em&gt;&lt;/a&gt;&lt;em&gt;, and most importantly, our #&lt;/em&gt;&lt;a href=&quot;https://www.instagram.com/explore/tags/dogsofspecialized/?hl=en&quot;&gt;&lt;em&gt;DogsofSpecialized&lt;/em&gt;&lt;/a&gt;&lt;em&gt;.&lt;/em&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

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