&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;Company Overview:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.blinkhealth.com/&quot;&gt;Blink Health &lt;/a&gt;is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.&amp;nbsp; Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.blinkhealth.com/blinkrx&quot;&gt;BlinkRx &lt;/a&gt;is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;The Opportunity&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Patient Services Operations team is central in advancing our mission to provide affordable care and deliver exceptional patient experience. We are seeking a &lt;strong&gt;Forecasting &amp;amp; Capacity Planning Senior Analyst &lt;/strong&gt;to join our Operational Excellence team. This individual will own the forecasting and analytics foundation that drives workforce strategy, staffing, and performance across our contact center and pharmacy operations teams. This is an ideal opportunity for a highly analytical, detail-oriented, and proactive problem-solver who thrives in fast-paced, data-driven environments.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Build and maintain accurate short- and long-term forecasts for contact center and pharmacy operations across multiple workflows/teams.&lt;/li&gt;
&lt;li&gt;Identify business drivers influencing volume trends (e.g., demand, seasonality, marketing, and product launches).&lt;/li&gt;
&lt;li&gt;Translate forecasts into actionable capacity and staffing plans that balance efficiency, service levels, and budget goals.&lt;/li&gt;
&lt;li&gt;Partner with Operations, Finance, and HR to align hiring plans and resource needs with business growth.&lt;/li&gt;
&lt;li&gt;Analyze trends, variances, and real-time data to improve forecast accuracy and support operational decisions.&lt;/li&gt;
&lt;li&gt;Develop dashboards and reports that communicate insights and recommendations to leadership.&lt;/li&gt;
&lt;li&gt;Support scenario modeling for new programs, process changes, or technology enhancements.&lt;/li&gt;
&lt;li&gt;Collaborate with Workforce Management and Product/Engineering teams to optimize systems and forecasting tools.&lt;/li&gt;
&lt;li&gt;Contribute to building scalable, data-driven processes that enhance operational efficiency and patient experience.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;4–6+ years of experience in forecasting, analytics, workforce planning, or related roles — ideally in healthcare, contact center, or tech-enabled operations.&lt;/li&gt;
&lt;li&gt;Bachelor’s degree in Mathematics, Statistics, Economics, Operations, Data Science, or a related quantitative field.&lt;/li&gt;
&lt;li&gt;Advanced proficiency in Excel/Google Sheets, SQL, Python, and data visualization tools (e.g., Tableau) and experience with forecasting techniques.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Strong quantitative reasoning, data modeling, and problem-solving abilities.&lt;/li&gt;
&lt;li&gt;Ability to translate complex data into clear, actionable insights.&lt;/li&gt;
&lt;li&gt;Excellent written and verbal communication; skilled at presenting analytical findings to diverse audiences.&lt;/li&gt;
&lt;li&gt;Curious, adaptable, and proactive — thrives in fast-paced environments and takes ownership from analysis through execution.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt;&amp;nbsp;Blink-office (Pittsburgh, St. Louis, NYC, Seattle) preferred&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Why Join Us:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.&amp;nbsp; At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.&amp;nbsp; Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.&lt;/p&gt;
&lt;p&gt;We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&lt;/p&gt;&lt;/div&gt;

Forecasting & Capacity Planning Senior Analyst

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;Company Overview:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.blinkhealth.com/&quot;&gt;Blink Health &lt;/a&gt;is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.&amp;nbsp; Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.blinkhealth.com/blinkrx&quot;&gt;BlinkRx &lt;/a&gt;is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide patient care to accurately support pharma programs and triage to appropriate teams when required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strive to meet and exceed structured performance targets.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document all call information and data discovery according to operating procedures&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Utilize Knowledge Base materials as a foundation for resolving inquiries&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain confidentiality of patient and proprietary information&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop a working knowledge of company related security and privacy practices.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in continued education on product changes, new features and product launches&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide patient care to accurately support pharma programs and triage to appropriate teams when required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strive to meet and exceed structured performance targets.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document all call information and data discovery according to operating procedures&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Utilize Knowledge Base materials as a foundation for resolving inquiries&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain confidentiality of patient and proprietary information&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop a working knowledge of company related security and privacy practices.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in continued education on product changes, new features and product launches&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Location/Hours&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Full time position hourly,&amp;nbsp;&lt;strong&gt;on-site&lt;/strong&gt; 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA&lt;/li&gt;
&lt;li&gt;Availability for Monday-Friday : 8 hour shifts: 11 AM- 7PM,12 PM - 8PM OR 1PM- 9PM&amp;nbsp; EST; 10 hour shifts: 10 AM- 8PM or 11AM-9PM&lt;/li&gt;
&lt;li&gt;Availability for rotating Saturday shifts 9am-5pm (every 3rd Sat)&lt;/li&gt;
&lt;li&gt;Scheduling flexibility, as your schedule may change over time according to business needs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, dental, and vision insurance plans that fit your needs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401(k) retirement plan&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Daily meal stipend for onsite marketplace&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pre-tax transit benefits and free onsite parking&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bilingual Spanish required&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;High school diploma or GED required, Bachelor’s degree strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer service or inbound call center experience required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Healthcare, pharmacy or other relevant industry experience strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong verbal and written communication skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sound technical skills, analytical ability, good judgment, and strong operational focus&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A passion for providing top-notch patient care&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work with peers in a team effort and cross-functionally&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong technical aptitude and ability to learn complex new software&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#blinkindeed&lt;/span&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Why Join Us:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.&amp;nbsp; At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.&amp;nbsp; Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.&lt;/p&gt;
&lt;p&gt;We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&lt;/p&gt;&lt;/div&gt;

Bilingual Spanish - Customer Support Specialist - ON SITE (Pittsburgh, PA)

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;Company Overview:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.blinkhealth.com/&quot;&gt;Blink Health &lt;/a&gt;is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.&amp;nbsp; Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.blinkhealth.com/blinkrx&quot;&gt;BlinkRx &lt;/a&gt;is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;The Opportunity:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Data team at BlinkRx is responsible for ingesting, preparing, analyzing, and interpreting data to support informed decision-making and drive strategic initiatives across the organization.&amp;nbsp; We are currently seeking a Senior Data Analyst to partner with our Supply Chain/Network team to surface insights, optimize operations, and enable data-driven strategy.&lt;/p&gt;
&lt;p&gt;Blink is growing rapidly, so adaptability to an evolving environment and shifting short-term goals is essential. The ideal candidate is analytical, detail-oriented, and has a strong understanding of business processes and data analysis techniques.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;You will be responsible for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Data Reporting: &lt;/strong&gt;Develop and maintain reports, dashboards, and other analytical tools to support business decision-making.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Project Management: &lt;/strong&gt;Manage and support various projects across the pharmacy network, ensuring timely delivery and alignment with organizational goals and working collaboratively with cross-functional teams including (but not limited to) Product/Engineering, Growth, and Patient Services.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Team Collaboration:&lt;/strong&gt; Work closely with Data and Supply Chain / Network team members to monitor metrics and support strategic initiatives in pharmacy network account management.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Problem Solving: &lt;/strong&gt;Proactively identify challenges and provide analytical support and comprehensive solutions to address issues related to the Blink pharmacy network.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Proven 2-3+ years of experience as a Business Analyst or similar role, preferably in consulting, healthcare or life sciences industry.&lt;/li&gt;
&lt;li&gt;Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related field.&lt;/li&gt;
&lt;li&gt;Strong analytical skills with the ability to translate ambiguous data into actionable insights and solutions.&lt;/li&gt;
&lt;li&gt;Proficiency in SQL, Excel, Python and data visualization tools (e.g., Tableau).&lt;/li&gt;
&lt;li&gt;Solid understanding of statistical analysis and data modeling.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams (both technical &amp;amp; non-technical).&lt;/li&gt;
&lt;li&gt;Ability to work independently and manage multiple priorities in a fast-paced environment.&lt;/li&gt;
&lt;li&gt;A curiosity about the U.S. healthcare system is a plus.&lt;/li&gt;
&lt;li&gt;This is an in office role and can be performed from either our New York or Pittsburgh location.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Why Join Us:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.&amp;nbsp; At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.&amp;nbsp; Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.&lt;/p&gt;
&lt;p&gt;We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&lt;/p&gt;&lt;/div&gt;

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