&lt;p&gt;&lt;strong&gt;The Challenge&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Procurement team at Qualtrics supports end to end procurement activities for all products or services that Qualtrics may need. We are growing quickly with endless opportunities to develop best-in class processes and drive strategic value for Qualtrics and our internal business stakeholders.&amp;nbsp; We manage all types of purchasing engagements across a wide array of categories and suppliers from Saas and IT hardware to financial services and real estate.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In this role, you’ll work closely with cross-functional teams such as Legal, Finance and Security to build on new business opportunities, identify savings opportunities and drive compliance for procurement policies. In addition you will help to source and select new suppliers, negotiate agreements, coordinate purchase orders, and manage supplier performance through KPIs and standard service level agreements.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re looking for someone with Marketing experience who can hit the ground running to build relationships, develop an understanding of the business and advise on key sourcing decisions. As the team is growing we are looking to bring on experienced procurement team members who can help to build a strong foundation to deliver a best in class procurement experience.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll be responsible for:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Providing support for end-to-end procurement activities across go to market categories focused on Marketing&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Cultivating strategic partnerships with Marketing stakeholders and suppliers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Developing a strategy around measuring supplier performance and compliance to improve operational performance and alignment with our customer requirements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conducting and interpreting detailed spend analysis to develop strategic sourcing strategies, creating executive-level summaries, building the annual budget plan and driving complex decisions about changes needed across the business using data-based insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proactively analyzing market industry trends and conditions that affect internal stakeholders and external suppliers and/or pricing&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Coordinating with internal stakeholders to identify new business requirements and drive spend towards existing suppliers or coordinating the procurement onboarding process for new potential suppliers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Consolidating similar products and services contracts used across various Qualtrics departments to drive one company solution to meet cross-functional requirements&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Supporting global business expansion and partnering with local company resources in Asia Pacific, Europe and Latin American regions to develop sustainable regional strategies and establishing localized supply chains&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reading and interpreting commercial contract terms to understand potential business risk and liaise with Legal to negotiate favorable positions that protect quality and business continuity&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing supplier relationships. Conducting supplier rationalization and segmentation initiatives. Proactively reviewing supplier performance and adherence to contractual terms. Leading business reviews to deliver resolution on difficult issues through effective negotiation tactics.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reviewing &amp;amp; updating the procurement pipeline to highlight savings opportunities and developing strategy and resourcing plans for upcoming projects&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Delivering relevant procurement training content to business stakeholders to ensure a standard approach for delivery of procurement best practices, policy, and tools across business engagement teams&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Basic Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A Bachelor’s degree is required with preference given to those who have a supply chain emphasis and/or have experience working in procurement, negotiation, sourcing, or supplier management.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years’ experience in strategic sourcing and / or procurement disciplines&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to draft an RFx including gathering requirements, building a cost analysis model, and evaluation criteria.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong relationship building skills to proactively engage stakeholders on upcoming projects &amp;amp; high-level business priorities&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong and thorough understanding of strategic sourcing practices and techniques&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to effectively communicate policy and best practices with internal stakeholders, supplier contacts and various cross-functional teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent written and oral communication skills&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to collaborate and lead strategic decision making in a team environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient in G-Suite, Excel, PowerPoint, and Word&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity and experience using various Source to Pay platforms such as Coupa, SAP Ariba, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong negotiation skills to obtain maximum value for Qualtrics (quality and cost)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Organizational and time management skills to juggle multiple projects and determine procurement team priorities as well as set expectations with internal stakeholders&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working with Marketing and other technology contracts with a moderate understanding of Data Protection Agreements, Master Services Agreements and execution of Statements of Work and Order Forms&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work with various levels of management within the organization including executives.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred Qualifications:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity with fiscal planning cycles and ad hoc financial analysis&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Procurement experience supporting Marketing&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to read and distinguish commercial vs. legal contract terms within the Procurement process&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with large scale Procure to Pay system implementations &amp;amp; catalog integrations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Willingness to train and educate users in new processes, policies, and procedures or technologies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reorders priorities on short-notice and adapts to changing requirements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Internal customer focused – ability to identify / solicit key stakeholder needs; develop solutions to address their needs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to project manage the contract review process with internal stakeholders and coordinate with legal subject matter experts as needed&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this sounds like you, and you want to work at a fast growing tech company, Qualtrics is probably the place you&#x27;ve been dreaming about.&lt;/strong&gt;&lt;/p&gt;

Procurement Operations Senior Analyst

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pendo is preparing for explosive company growth and international scale! We are currently seeking an Incentive Compensation Analyst to support and partner with our growing Sales organizations. Reporting to the Manager of Incentive Compensation, this will be a key member of the Pendo Finance organization focusing on building best-in-class incentive compensation programs.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Incentive Compensation Analyst will be responsible for the development, delivery, and execution of our incentive compensation plans. This is a visible role that will engage cross-functionally with our global Revenue and People teams.&amp;nbsp; &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Role Responsibilities&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Calculate monthly and quarterly commission payments for participants on a variable compensation plan and submit proper reports to payroll&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain an accurate, trackable record of commissions and supporting data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure accurate and timely distribution of sales compensation letters to new hires; educate new hires on how their incentive compensation plan works and how to access their monthly commission statements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop various incentive metrics, analyses, account reconciliations. Assist with compilation of monthly financial reporting, forecasts and assist with budget preparation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with plan implementation and testing to ensure accurate calculations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Function as a primary contact to the sales organization for commission inquiries and responding in a timely manner&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Evaluate commission guidelines periodically and suggest improvement measures&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with documenting processes and procedures and helping maintain SOX compliance to prepare for IPO&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain strict confidentiality in all aspects of the job&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Minimum Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1-3 years of experience working in a sales compensation, sales operations, or finance related function.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;New graduates with a passion for data analysis and/or financial modeling strongly considered&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s Degree in Finance, Accounting, Economics or a related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Detail oriented with strong analytical and organizational skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong time management skills with ability to prioritize tasks&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent written and verbal communication skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Skilled in Excel, Google Suite (pivot tables, v-lookups, etc)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred Qualifications&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SaaS experience&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior experience or familiarity administering commissions in Xactly or a similar incentive compensation software (CaptivateIQ, SPIFF, CallidusCloud, etc.)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Salesforce.com&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Pendo Description:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.&amp;nbsp; Our mission is to improve society&#x27;s experience with software.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo&#x27;s future. Our culture is passionate, dynamic, and fun.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;EEOC&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Accessibility&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Compensation&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The expected base salary range for this role in the following locations is:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Raleigh, NC - USD $60,000 - USD $70,000&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.&lt;/span&gt;&lt;/p&gt;

Incentive Compensation Analyst

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
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&lt;p&gt;Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
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&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are seeking a &lt;strong&gt;Technical Assistance Center (TAC) Voice Analyst (2nd Shift)&lt;/strong&gt; to provide technical customer support for the wholesale and enterprise product offerings. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP and SIP Trunking /SMS Messaging.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;2nd Shift:&lt;/strong&gt;&lt;br&gt;&lt;strong&gt;Monday – Friday from 11:00 AM – 8:00 PM EST&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical support to customers for voice, messaging and 911 products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional communications with customers in troubleshooting reported issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner with Local Exchange Carriers in resolving customer network issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage ticket progress to address and resolve customer issues within Service Level Agreement requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner with customer’s IT support personnel in resolution of issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with troubleshooting of customer’s routers that included in VOIP and SIP network.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Escalate chronic or intermittent issues to Tier 3 and management level attention.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s degree is preferred but Associate degree with additional SIP, PBX, and network experience is acceptable.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are a must. Additional skills in Public Switching Telephone Network (PSTN) are desirable.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong troubleshooting and problem solving skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Network configurations using Routers and Switches.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of PBX operations.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
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&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
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&lt;p&gt;&amp;nbsp; #SJ&lt;/p&gt;
&lt;/div&gt;

Technical Assistance Center (TAC) Voice Analyst (2nd Shift)

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
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&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As part of the InfoSec GRC team, the &lt;strong&gt;Security Compliance Analyst&lt;/strong&gt; core objective is to support Bandwidth’s ISMS, security audits, and other GRC related functions. The Analyst is expected to have audit knowledge and experience around common security controls for compliance needs.&amp;nbsp; Focusing on audit reviews of users, access, roles, privileges, and permissions across complex IT environments. Secondary focus includes involvement in the maintenance and/support of Bandwidth’s ISMS including all aspects of GRC (ie; vendor risk management, policy management, risk management, compliance management, and awareness training). The Analyst is expected to be aware of and actively uphold the enterprise’s security goals as established by its stated policies and program objectives through interfacing with peers in security and across the organization.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conduct and document security compliance assessments based on a variety of standards.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with internal and external audits in support of the Information Security program.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work with multiple teams to drive reduction in risks and improve overall compliance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform internal audits to validate completeness and accuracy of the ISMS and security program.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support internal audits of contractual and policy controls to validate effectiveness and compliance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform user access review audits, and summary reporting on a recurring basis.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop remediation and corrective actions as driven by audit results towards compliance within the organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ISMS maintenance activities including regular reviews of information security controls and documentation.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with awareness training and related records.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in the ISC (Information Security Committee).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in audits of vendors and contractors to ensure compliance to security requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with reviewing, collecting, and creating reports for security compliance and governance needs.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate and assist with information security incidents (IRT), handling, processing, response, and reporting.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Other duties as assigned.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;College degree in an IT or Information Security, Cyber discipline or other equivalent combination of education and/or work experience that is focused on IT Security, Risk Management, Data Protection and/or Compliance.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum 4 years in IT related roles; 2 years of Information Security and related audit experience required.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding of common cyber security standards and frameworks.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Cloud security familiarity and/or experience, AWS preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity of Windows and Linux operating systems.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of common security tools; GRC-ISMS, SIEM, scan (vulns, configs, software, endpoint).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using common enterprise tools such as Jira, Servicenow, G-Suite, Workday, Slack.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding of IT systems, architecture, design, towards common industry best practices.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong analytical skills (logical/critical thinking) assessing and identifying&amp;nbsp; areas of&amp;nbsp; concern, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly motivated; willingness to learn.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Flexible to&amp;nbsp; move between work streams to help accommodate priorities.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Certifications preferred, but not required for the role.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Cloud compliance experience for security and privacy.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Cloud security certification.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Security or Privacy certifications.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Business Continuity Plans and Disaster Recovery Plans.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Security Compliance Analyst

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are seeking a &lt;strong&gt;Technical Assistance Center (TAC) Voice Analyst&lt;/strong&gt;&amp;nbsp;to provide technical customer support for the wholesale and enterprise product offerings. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP and SIP Trunking /SMS Messaging.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Shift:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Monday - Friday (8:00 AM - 5:00 PM)&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide technical support to customers for voice, messaging and 911 products.&lt;/li&gt;
&lt;li&gt;Professional communications with customers in troubleshooting reported issues.&lt;/li&gt;
&lt;li&gt;Partner with Local Exchange Carriers in resolving customer network issues.&lt;/li&gt;
&lt;li&gt;Manage ticket progress to address and resolve customer issues within Service Level Agreement requirements.&lt;/li&gt;
&lt;li&gt;Partner with customer’s IT support personnel in resolution of issues.&lt;/li&gt;
&lt;li&gt;Assist with troubleshooting of customer’s routers that included in VOIP and SIP network.&lt;/li&gt;
&lt;li&gt;Escalate chronic or intermittent issues to Tier 3 and management level attention.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree is preferred but Associate degree with additional SIP, PBX, and network experience is acceptable.&lt;/li&gt;
&lt;li&gt;Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are a must.&lt;/li&gt;
&lt;li&gt;Additional skills in Public Switching Telephone Network (PSTN) are desirable.&lt;/li&gt;
&lt;li&gt;Strong troubleshooting and problem solving skills.&lt;/li&gt;
&lt;li&gt;Network configurations using Routers and Switches.&lt;/li&gt;
&lt;li&gt;Knowledge of PBX operations.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#SJ&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Technical Assistance Center (TAC) Voice Analyst

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are seeking a&amp;nbsp;&lt;/span&gt;&lt;strong&gt;Technical Assistance Center (TAC) Voice Analyst (1st Shift)&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;to provide technical customer support for the wholesale and enterprise product offerings. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP and SIP Trunking /SMS Messaging.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;1st Shift:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Monday – Friday&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;from&amp;nbsp;&lt;/span&gt;&lt;strong&gt;8:00 AM – 5:00 PM&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical support to customers for voice, messaging and 911 products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional communications with customers in troubleshooting reported issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner with Local Exchange Carriers in resolving customer network issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage ticket progress to address and resolve customer issues within Service Level Agreement requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner with customer’s IT support personnel in resolution of issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with troubleshooting of customer’s routers that included in VOIP and SIP network.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Escalate chronic or intermittent issues to Tier 3 and management level attention.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor degree is preferred but Associate degree with additional SIP, PBX, and network experience is acceptable.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are a must. Additional skills in Public Switching Telephone Network (PSTN) are desirable.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong troubleshooting and problem solving skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Network configurations using Routers and Switches.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of PBX operations.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#SJ&lt;/p&gt;
&lt;/div&gt;

Technical Assistance Center (TAC) Voice Analyst (1st Shift)

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;During Summer 2023, as a&amp;nbsp; Network Data Science Intern, you’ll be at the forefront of empowering Bandwidth to gain valuable insights from our network data. You’ll work with leadership and team members to understand complex business needs, and then design, develop and implement data-driven solutions. You have an eye for detail, but can also think abstractly and creatively about big challenges. You can create novel solutions that will support Network Operations and Bandwidth by making sense of our data, and taking action.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Use statistical inference, machine learning and data mining techniques to gain insights and value from Bandwidth’s data lake and large datasets&lt;/li&gt;
&lt;li&gt;Develop machine learning models that drive insight and action from Bandwidth’s data warehouse&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Work with leadership, team members and internal stakeholders to design, develop, and implement novel data-driven solutions to complex business problems related to Network Operations&lt;/li&gt;
&lt;li&gt;Support the Network Operations and associate Network Engineering teams to use data to make better decisions, and to operate smarter and faster&lt;/li&gt;
&lt;li&gt;Communicate information and findings to leadership, team members and internal stakeholders in a simple and understandable manner&lt;/li&gt;
&lt;li&gt;Serve as a statistics and machine learning subject matter expert within the team&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working towards a Bachelors degree in mathematics, statistics, computer science or an equivalent course of study&lt;/li&gt;
&lt;li&gt;Experience using Python (pandas, NumPy, scikit-learn), and similar programming languages&lt;/li&gt;
&lt;li&gt;Expertise of statistical inference and machine learning techniques such as hypothesis testing, regression, classification, clustering, cross-validation - all to understand and model large datasets&lt;/li&gt;
&lt;li&gt;Strong knowledge of data structure (specifically SQL) and REST APIs&lt;/li&gt;
&lt;li&gt;The ability to translate complex business needs into tangible problems that can be solved via data mining, analytics, statistical inference, and predictive modeling&lt;/li&gt;
&lt;li&gt;High self-motivation, strong organizational and productivity skills, and the ability to prioritize and manage complex projects with little or no guidance&lt;/li&gt;
&lt;li&gt;Strong communication skills and the ability to simplify and explain information and findings to leadership, team members, and other internal stakeholders&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience designing, building and implementing data-driven production applications and systems&lt;/li&gt;
&lt;li&gt;Familiarity with the Apache Hadoop ecosytem, Kafka, Spark, Flink and other similar technologies&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Familiarity with containerization and continuous integration solutions such as Docker, Jenkins, Ansible and Red Hat OpenShift&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Volunteer:&lt;/strong&gt;&amp;nbsp;We have a program dedicated to providing volunteer opportunities to employees called Bandwidth Cares.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Fitness:&lt;/strong&gt;&amp;nbsp;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;li&gt;As a member of our intern program, you’ll obviously gain some great professional experience. You’ll also be part of our intern community, collaborating with other interns&lt;br&gt;from across the company on service projects, fun outings, and training designed to educate you on Bandwidth’s business.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Network Data Science Intern - Summer 2023

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive Compensation:&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Network Data Science Intern

&lt;p&gt;&lt;strong&gt;About The Internship:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unite Us is looking for a Summer 2023 Business Analytics Intern to join our growing tech startup that is transforming health and social services. As our Business Analytics intern, you will have the opportunity to impact how our data is analyzed and communicated to key stakeholders to drive action in communities. You have a knack for analyzing data, building trusted relationships with team members, managing projects, and driving action through data. You will be responsible for building data and analytic-driven solutions to support Unite Us customers, including healthcare payers and providers, government entities, and more.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our 8-week summer internship class runs from June 5, 2023 - July 28, 2023.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with Customer Success and Insights team members to develop data-driven analyses and actionable reports with strong data storytelling to support customer engagement&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Utilize Tableau dashboard visualizations (creating new visualizations as relevant) to create compelling slide decks to communicate analyses&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Leverage existing Tableau visualizations and SQL queries to support ad hoc reporting requests for Market-Facing teams &lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate cross-functionally to build more efficient analysis and configuration processes&lt;/span&gt;&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;You&#x27;re a great fit for this Internship if:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;&lt;strong&gt;You are either a rising undergraduate senior or graduate student pursuing a degree in Data Analytics, Business Administration, Business Analytics, Public Health, Social Work or other related fields&lt;/strong&gt;&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;You have experience developing and presenting analyses and reports&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You c&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;an confidently and clearly communicate data analyses and concepts to a non-technical audience&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You are a confident and motivated self-starter with strong organizational and time&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;management skills – you make things happen!&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You are a strong collaborator that can coordinate with multiple stakeholders to&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;accomplish a complex project&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You have familiarity with data analytic tools such as Excel, &lt;/span&gt;&lt;strong&gt;SQL&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, and&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Tableau&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You have &lt;em&gt;at least 1 year&lt;/em&gt; of general work experience&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Mission:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Environmental Job Requirements and Working Conditions&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This position is remote, U.S. based&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This internship is $22.50/hour for 35 hours per week&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Our 8-week summer internship class runs from June 5, 2023 - July 28, 2023&lt;/strong&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#LI-REMOTE&lt;/span&gt;&lt;/p&gt;

Internship: Business Analytics Intern

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit&amp;nbsp;&lt;a href=&quot;http://www.azurity.com/&quot;&gt;www.azurity.com&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity&#x27;s success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;The Strategic Finance team leads evaluating, negotiating, and executing divestitures and mergers &amp;amp; acquisitions. This key role will work closely with our deal leads and executive team to drive financial modeling, due diligence, integration planning and execution.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;This role is responsible for assisting with the transactions associated with pharmaceutical companies, assessment of potential acquisition targets, developing financial and benchmark analyses, coordinating due diligence and supporting negotiations and effectively engaging key internal &amp;amp; external stakeholders. This position requires strategic thinking, strong business acumen, communication and influencing skills and an ability to manage multiple projects simultaneously. The ideal candidate will be strategically minded, team orientated, and analytically excellent. Experience translating raw financial and operating data into concise, informative reports to communicate and explain results in plain language is required.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Duties &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Assist with licensing, merger &amp;amp; acquisitions, divestitures, and commercial partnership deals related to pharmaceuticals, while working closely with internal research &amp;amp; development, commercial, legal, operations and financial experts to conduct evaluation, due diligence, and initial plans for proposed transaction. This includes leading/supporting the overall product or service evaluation process, clinical/scientific assessments, evaluation of the commercial opportunity, analysis of the competitive landscape, and financial modeling.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Facilitate due diligence efforts and own data collection activities and partner with cross-functional team members to ensure timely and accurate analysis delivery.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Build and maintain valuation, statistical and financial models that incorporate industry standard information sources, valuation methods, and statistically relevant data.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Create dynamic financial forecast models based on the requirements laid out by CFO, related to acquisition and divestitures.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Prepare valuation models with M&amp;amp;A standards. Key analyses include Return on Invest Capital (ROIC), accretion/dilution analysis, discounted cash flow analysis, comparable transactions analysis, and comparable company analysis&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Support development of board presentation and memos&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;2+ years of equivalent experience in life sciences or healthcare investment banking, venture capital, private equity, or management consulting (strategy or finance)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Deep modeling familiarity, including proficiency with Excel, PowerPoint (or equivalent)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Able to manage multiple initiatives and long-term projects simultaneously&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-size: 12pt;&quot;&gt;Facilitation and interpersonal skills to engage with cross-functional and cross-border teams&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;&lt;strong&gt;Physical &amp;amp; Mental Requirements:&lt;/strong&gt;&lt;u&gt;&lt;/u&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&lt;/span&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Must be able to sit for long periods of time&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;May occasionally climb stairs and/or ride elevators&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The employee must occasionally lift and/or move up to 25 pounds&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Employee must be able to manipulate keyboard, operate a telephone and hand-held devices&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Other miscellaneous job duties as required&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Occasional travel (up to 5-10%) may be required&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click &lt;a href=&quot;https://azurity.com/privacy-policy/&quot; target=&quot;_blank&quot;&gt;here.&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The &lt;a href=&quot;https://gdpr.eu/&quot; target=&quot;_blank&quot;&gt;General Data Protection Regulation&lt;/a&gt; (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;&lt;u&gt;&lt;/u&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Strategic Finance Analyst

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
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&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
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&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bandwidth has an exciting opportunity for a service-oriented &lt;/span&gt;&lt;strong&gt;Workday HRIS Analyst&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; to join our Enterprise Systems team. The successful candidate will be eager to roll up their sleeves in an innovative environment partnering with end users, IT teams, and HR professionals to provide technical support via ticketing and project management systems, analyze issues to perform impact assessments and troubleshooting, as well as participate in user acceptance testing for system releases and feature enhancements.&lt;/span&gt;&lt;strong&gt; This role is based at our headquarters in Raleigh, NC.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide day to day operational support to business and end users related to use and maintenance of Workday&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create test scenarios and conduct end-to-end testing of processes related to Workday feature releases and other new functionality as needed&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document key processes and reference guides to ensure consistency and enable user self service&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Effectively prioritizes workload comprised of both transactional and project-based tasks&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create, maintain, schedule, and share reports as needed&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s degree in Information Systems, Human Resources or related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven attention to detail, a desire to thoroughly understand system design and understand the short and long term impact of those decisions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated proficiency in Microsoft Excel and other Office applications&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated ability to work and communicate well with others, both verbally and in writing&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent critical thinking and problem-solving skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ideal candidate will be familiar with the Workday ecosystem as an end user or HRIS Analyst&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Must be able to maintain high levels of confidentiality and understand and maintain HR data security&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Good interpersonal skills and ability to partner with team members to gather requirements; solid ability to understand those requirements and translate them into solutions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work with little supervision; takes initiative&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Must be organized, dependable and detail oriented as well as have the ability to multitask in a dynamic and fast-changing environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work on multiple parallel assignments using organizational and time management techniques to successfully complete tasks&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with running system reporting, utilizing tools such as Workday or other HRIS systems strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience developing both internal and end user documentation strongly preferred&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in user acceptance testing strongly preferred&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1+ years of experience as a HRIS Analyst or similar role strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1+ years of experience working with Workday strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiar with Workday modules like Core HCM, Benefits, Compensation, Payroll, Security Groups, Absence Management, Performance, Learning, Talent Management and Time Tracking strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise in developing basic Workday Reports (e.g., Advanced, Matrix)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to drive results, collaborating across teams to provide technical and process solutions to solve critical business needs&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;This role requires being in office at Raleigh, NC headquarters&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#SJ&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Workday (HRIS) Analyst

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide and ensure continuous maintenance and sustainment of all BI solutions in Production.&lt;/li&gt;
&lt;li&gt;Provide BI administration in key areas such as Security, System Utilization/Capacity, Performance tuning/Optimization, and Issue troubleshooting and root cause analysis.&lt;/li&gt;
&lt;li&gt;Intermediate/Advanced knowledge &amp;amp; experience with T-SQL, DAX, and Power Query.&lt;/li&gt;
&lt;li&gt;Good understanding of Data Warehousing and Relational database concepts &amp;amp; technologies. &lt;strong&gt;Big Data technologies in Azure and GCP a big plus.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Experience maintaining windows server environments both onPrem and in the cloud.&lt;/li&gt;
&lt;li&gt;Experience working with development and business teams to resolve issues and maintain a healthy SDLC with end-to-end solutions.&lt;/li&gt;
&lt;li&gt;Implement solutions around data governance, security, and compliance.&lt;/li&gt;
&lt;li&gt;Maintain standard operating procedures and technical documentation.&lt;/li&gt;
&lt;li&gt;Strong understanding of BI technologies and concepts.&lt;/li&gt;
&lt;li&gt;Exposure to SAP (BOBJ/Crystal Reports), Tableau, SSRS, SAS reporting tools preferred.&lt;/li&gt;
&lt;li&gt;Preferred experience supporting various SAAS platforms initiative including but not limited to Google Workspaces, Oracle Cloud, LogicMonitor Azure, etc.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Skills / Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Installation and maintenance of software and hardware for BI related applications and systems.&lt;/li&gt;
&lt;li&gt;Monitoring of the health and performance of system and infrastructure.&lt;/li&gt;
&lt;li&gt;Ability to setup and automate BI platform related activities using scripting languages like PowerShell/Python/Shell scripting etc.&lt;/li&gt;
&lt;li&gt;Ability to develop custom solutions using Rest APIs/Power Platform (Power Apps, SharePoint, Power Automate, Power BI).&lt;/li&gt;
&lt;li&gt;Ability to build dashboard to capture BI user tracking/logging, usage monitoring, anomalies detection in published data sets and reporting at an enterprise level.&lt;/li&gt;
&lt;li&gt;Ability to build frameworks that can be used for report server upgrade, refresh data source/report and take regular backup via Rest APIs/ cmdlets&lt;/li&gt;
&lt;li&gt;Ability to manage and own complex tasks requiring cross-team coordination&lt;/li&gt;
&lt;li&gt;Adhere to Northwell Standards and participate in the IT organization’s activities to develop new Northwell SOP as industry standards and best practices evolve.&lt;/li&gt;
&lt;li&gt;Administer all aspects of a company&#x27;s cloud-based applications, including its comprehensive user access permissions and security.&lt;/li&gt;
&lt;li&gt;Strong project and time management skills with an ability to set and maintain multiple, and often competing priorities.&lt;/li&gt;
&lt;li&gt;Strong desire to learn and develop additional skills and expertise overtime, driving process evolution.&lt;/li&gt;
&lt;li&gt;Self-starter that is highly adaptable, able to thrive in a changing, dynamic environment&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Value You Deliver&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Applying your past experiences and help set up &amp;amp; establish a well governed, secure, scalable, and highly performing BI foundation that can be leveraged across enterprise and to advocate for best practices&lt;/li&gt;
&lt;li&gt;Looking for Continuous process improvement possibilities with an &quot;&lt;strong&gt;automate first&lt;/strong&gt;&quot; mindset&lt;/li&gt;
&lt;li&gt;Digging into the details and understanding unique technical and business processes.&lt;/li&gt;
&lt;li&gt;Assisting with development and delivery of product vision, strategy, systems, and operational processes&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree in a technology or related field preferred.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;5+ years of experience in a BI Administrator role utilizing supported technologies (Ex. Power BI, Tableau, SAP, MicroStrategy, Amazon QuickSight, Looker, Qlik Sense, etc.)&lt;/li&gt;
&lt;li&gt;Advanced knowledge &amp;amp; hands-on experience with Power BI Configuration and Development, including Power BI Tenant Administration &lt;strong&gt;a must&lt;/strong&gt;.&lt;/li&gt;
&lt;/ul&gt;

Sr Power BI Systems Engineer/Admin (6097)

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit&amp;nbsp;&lt;a href=&quot;http://www.azurity.com/&quot;&gt;www.azurity.com&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity&#x27;s success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h2&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Duties &amp;amp; Responsibilities:&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Serve as the principal data architect for the Azurity.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Partner with product owners and business stakeholders to analyze Azurity’s needs; provide data architecture and solutions that meet business data insights and reporting requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Responsible for overall data &amp;amp; analytics architecture and related strategy, to include the design, selection, and implementation of enterprise data warehouse, data lake, integration pipelines, data modeling, master data management, catalog, and semantic layer capabilities.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Collaborate with data science, solutions/applications architects, software development, and commercial operations colleagues to create coherent, efficient solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Find and recommend process improvements, particularly the transition from manual processes to automation.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Aid in the design, storage, and automation of data ingestion from pharmaceutical industry and other commercial, financial, and operational sources.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Ensure that data architecture and data &amp;amp; analytics capabilities comply with Azurity’s information security and privacy policies, as well as industry best practices.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Propose transformative technology based on cost-benefit analysis and the need to address key capabilities that align with the business strategy and requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Create and maintain detailed architecture documentation.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Education &amp;amp; Experience:&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Bachelor’s degree or above, with preference for computer science, mathematics, or other quantitative disciplines.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Innovative and proactive mindset.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Strong situational awareness and communication skills; able to explain technical concepts in a manner that non-technical colleagues will understand.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Flexibility and persistence, with an ability to thrive in a fast-paced environment.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Proficient in best practices for the design and implementation of dimensional modeling, data lake, and data warehouse capabilities. Kean grasp of current best practices and available tools sets.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Proficient with data extract, load, and transformation concepts and tools.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Working knowledge of predictive analytics and machine learning and the data architecture required to support.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Experience with one or more of the following platforms: Snowflake, PostgreSQL, Azure SQL and Data Lake, Synapse, Databricks, Redshift.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Experience with deployment of API-based integrations capabilities and with one or more of the following data integrations platforms: Kong, MuleSoft, Azure Data Factory, Boomi, Informatica.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Proficiency with the Microsoft Office suite and Microsoft Visio.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;At least seven (7) years of relevant work experience.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span style=&quot;font-size: 12pt; font-family: arial, helvetica, sans-serif;&quot;&gt;Preferred Skills:&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Previous experience in the pharmaceuticals industry and with related third-party market intelligence data services. Pharmaceutical Commercial (sales and marketing) data a plus.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt;&quot;&gt;Prior experience working in a lean IT organization where each person must apply diverse skills and take responsibility for multiple processes and technologies.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;&lt;strong&gt;Physical &amp;amp; Mental Requirements:&lt;/strong&gt;&lt;u&gt;&lt;/u&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&lt;/span&gt;&lt;/p&gt;
&lt;ul type=&quot;disc&quot;&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Must be able to sit for long periods of time&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;May occasionally climb stairs and/or ride elevators&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The employee must occasionally lift and/or move up to 25 pounds&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Employee must be able to manipulate keyboard, operate a telephone and hand-held devices&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Other miscellaneous job duties as required&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;Occasional travel (up to 5-10%) may be required&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click &lt;a href=&quot;https://azurity.com/privacy-policy/&quot; target=&quot;_blank&quot;&gt;here.&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;The &lt;a href=&quot;https://gdpr.eu/&quot; target=&quot;_blank&quot;&gt;General Data Protection Regulation&lt;/a&gt; (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: Arial; font-size: 12pt;&quot;&gt;&lt;u&gt;&lt;/u&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Sr. Data Architect

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;
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&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt; (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth&#x27;s APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.&lt;/p&gt;
&lt;/div&gt;
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&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bandwidth is seeking a technical and service-orientated &lt;/span&gt;&lt;strong&gt;Workday Analyst&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; eager to roll up their sleeves in an innovative and challenging environment. This Workday Analyst will partner with end users, IT professionals, and HR professionals to provide technical support via ticketing and project management systems, analyze issues to perform impact assessments and troubleshooting, as well as participate in user acceptance testing for system releases and feature enhancements.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#x27;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand Workday configurations and dependencies to troubleshoot issues through resolution&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Answer emails and user support tickets related to use and maintenance of Workday&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and maintain complex reports, including advanced &amp;amp; matrix reports&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist business and end users with necessary troubleshooting and other requests&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand, plan and execute processes related to biannual Workday feature releases&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with integration maintenance and troubleshooting in conjunction with IT support&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Test and document of all changes, both break/fix and enhancements, prior to migration to Production&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document key processes and configuration for reference and to ensure consistency&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Effectively prioritizes workload comprised of both transactional and project-based tasks&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Daily maintenance includes - Integration support issues, workday release testing, and answering inquiries in a timely manner&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Other duties as assigned&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s degree in Information Systems, Human Resources or related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in System Integration, Regression and End-to-end testing HCM Applications, Workforce Management, ESS, MSS and Security&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient in HCM modules like Core HCM, Benefits, Compensation, Payroll, Security Groups, Absence Management, Performance, Learning, Talent Management and Time Tracking&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of working experience in a Human Resources role&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of working with Workday HCM Reporting capabilities developing basic Workday Reports (e.g., Advanced, Matrix, etc.)&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of relevant Workday HCM configuration in multiple of the following modules: Core HCM, Benefits, Compensation, Payroll, Security Groups, Absence Management, Performance, Learning, Talent Management and Time Tracking&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise in developing and managing calculated fields&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven attention to detail, a desire to thoroughly understand system design and understand the short and long term impact of those decisions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience developing both internal and end user documentation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of Workday modules includes multiple functional tasks like Core HCM, Compensation, Reporting, Security and Payroll&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ideal candidate will be familiar with the Workday ecosystem, including Workday Community&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Capable of connecting the dots between processes and systems, both upstream and downstream&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Good interpersonal skills and ability to partner with team members to gather requirements; solid ability to understand those requirements and translate them into solutions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong data management, report writing and visualization skills (e.g., Excel tools, pivot tables, charts/graphs, etc.)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Must be able to maintain high levels of confidentiality and understand and maintain HR data security&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years of working with Workday HCM Reporting capabilities strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years of relevant Workday HCM configuration in multiple strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise in developing basic Workday Reports (e.g., Advanced, Matrix)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise in developing complex Workday reports (e.g., Composite)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise in developing Workday Dashboards, Announcements, Discovery Boards, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise in developing and managing calculated fields&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with 3+ Workday module implementations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Workday&#x27;s Integration Framework (EIB, Core Connectors, Document Transformation, Studio) strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to drive results, collaborating across teams to provide technical and process solutions to solve critical business needs&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong style=&quot;font-size: 13px;&quot;&gt;The Whole Person Promise:&lt;/strong&gt;&lt;span style=&quot;font-size: 13px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;
&lt;div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All new hires receive four weeks of PTO.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;This role requires being in office at Raleigh, NC headquarters&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.bandwidth.com/wp-content/uploads/Bandwidth-Employee-and-Applicant-Privacy-Notice.pdf&quot; target=&quot;_blank&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#SJ&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Overview&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Assist clients to deploy and configure Altera solutions on the Sunrise Integrated Radiology team.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Utilization Targets 80% or greater&lt;/p&gt;
&lt;p&gt;Customer Satisfaction&lt;/p&gt;
&lt;p&gt;Project Delivery On Time and Under Budget&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Domain Expertise&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Entry level knowledge of Altera solutions within a specific Altera domain area&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Entry level knowledge of client operational processes, job functions and implementation methodology within a specific Altera domain area&lt;/li&gt;
&lt;li&gt;Entry level knowledge of industry trends and initiatives within a specific Altera domain area and healthcare workflow.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Module Implementation to meet requirements as specified in the project plan&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Carry out the implementation of Altera solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.&lt;/li&gt;
&lt;li&gt;Identify issues encountered during the implementation of Altera products and when interfacing to third party systems.&lt;/li&gt;
&lt;li&gt;Assist the customer with the configuration necessary to deliver the functionality defined in the contract scope documentation.&lt;/li&gt;
&lt;li&gt;Load the initial database delivered to the client with site-specific information (if applicable). Present formal training courses and knowledge transfer to Altera clients&lt;/li&gt;
&lt;li&gt;Support all testing phases with the client.&lt;/li&gt;
&lt;li&gt;Advise clients on testing strategy and planning to ensure successful solution implementation&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;System Rollout&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client’s conversion, go-live and rollout strategies and to ensure that the solution meets the client’s business needs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Consultancy&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Understand project scope and identify implementation risks and impacts&lt;/li&gt;
&lt;li&gt;Deliver advice, guidance and recommendations on system configuration and implementation best practice&lt;/li&gt;
&lt;li&gt;Identify, analyze, and document client business requirements&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Reporting / Documentation&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,&lt;/li&gt;
&lt;li&gt;Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success&lt;/li&gt;
&lt;li&gt;Produce other reports and/or documents as required&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Academic and Professional Qualifications:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#x27;s Degree with a clinical Focus or equivalent Clinical/Business experience&lt;/li&gt;
&lt;li&gt;Microsoft Office experience&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Experience:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;0-2 years relevant work experience in Healthcare or Healthcare IT&lt;/li&gt;
&lt;li&gt;Internship Programs in Nursing, Radiology, or Clinical IT preferred&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Travel Requirements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;International travel may be required&lt;/li&gt;
&lt;li&gt;Up to 80% travel may be required&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Working Arrangements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work is performed in a remote office environment with minimal exposure to health or safety hazards&lt;/li&gt;
&lt;/ul&gt;

Implementation Analyst - Radiology - Remote

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;&amp;nbsp;&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Summary&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The primary purpose of this role is to provide first level end user support to our clients and to perform other duties as needed. Provide support to clients via telephone, chat support, web submissions, and email. Process service requests, triage and categorize incidents utilizing problem-solving skills.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Essential Functions/Major Job Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provisions account related access based on Request demands.&lt;/li&gt;
&lt;li&gt;Provides an ad-hoc service to users of Active Directory related computer systems, troubleshooting and resolving systems problems.&lt;/li&gt;
&lt;li&gt;Carries out a prescribed program of system performance monitoring, measurement, management, and supports a proactive approach to meeting changing system demands&lt;/li&gt;
&lt;li&gt;Assist in the maintenance of the Service Desk Knowledge Base&lt;/li&gt;
&lt;li&gt;Works directly with clients on less complex issues requiring basic product knowledge and basic troubleshooting skills&lt;/li&gt;
&lt;li&gt;Knows when to escalate to the next tier level&lt;/li&gt;
&lt;li&gt;Participates in quality processes&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Education&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#x27;s Degree (Preferred)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Education&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;0-2 years relevant work experience (Preferred)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Work Experience&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Management Experience&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Certifications&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Knowledge, Skills and Abilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Displays basic level knowledge of the following: • Microsoft Windows operating systems • Microsoft Office • IT Service Management software • Allscripts Solutions and knowledge of Allscripts clients and processes • Familiarity with the healthcare industry in general&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Working Arrangements&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Primarily works in standard office environment or remotely&lt;/li&gt;
&lt;li&gt;May require after-hours, on-call support and/or holidays&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Travel&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Up to 10% travel may be required&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Demand Requirements&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Sitting : Regularly&lt;/li&gt;
&lt;li&gt;Standing : Occasionally&lt;/li&gt;
&lt;li&gt;Walking : Occasionally&lt;/li&gt;
&lt;li&gt;Climbing/Balancing : Occasionally&lt;/li&gt;
&lt;li&gt;Reaching with arms and hands : Occasionally&lt;/li&gt;
&lt;li&gt;Stooping/Kneeling/Crawling : Occasionally&lt;/li&gt;
&lt;li&gt;Talking : Regularly&lt;/li&gt;
&lt;li&gt;Hearing : Regularly&lt;/li&gt;
&lt;li&gt;Vision - close, peripheral, depth, ability to adjust focus : Regularly&lt;/li&gt;
&lt;li&gt;Use of electronic keyboard : Regularly&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Description of Working Environment/Conditions&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Typical office or computer environment (Yes)&lt;/li&gt;
&lt;li&gt;Mostly indoor office environment with windows (Yes)&lt;/li&gt;
&lt;li&gt;Office with equipment noise (Yes)&lt;/li&gt;
&lt;li&gt;Offices with frequent interruptions (Yes)&lt;/li&gt;
&lt;li&gt;Required to work irregular hours (i.e. shift, overtime, weekends) If yes, please specify (Yes) Based upon the needs of the client&lt;/li&gt;
&lt;li&gt;Other? Please specify (No)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Core Competencies&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Client Service (internal and external)&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Competency Description&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Values and delivers high quality, innovative service to all clients. Anticipates, meets and exceeds the needs and expectations of clients. Works together, building long-term client relationships and focuses efforts on delivering increased client value.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Proficiency Level&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Proficient&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Behavioral Indicators&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Responds to clients’ needs in a timely, professional, helpful and courteous manner; Strives to meet service standards in all circumstances; Develops and maintains positive relationships with clients&lt;br&gt;&lt;br&gt;&lt;strong&gt;Quality Focused&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Competency Description&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Demonstrates the underlying drive to ensure that quality is not compromised within the working environment. Includes the identification and maintenance of standards to meet the needs of the client.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Proficiency Level&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Proficient&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Behavioral Indicators&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Delivers results while ensuring quality isn’t compromised; Follows relevant procedures and pays attention to detail; Checks work for accuracy and completeness; Presents information accurately&lt;br&gt;&lt;br&gt;&lt;strong&gt;Results Oriented&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Competency Description&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Committed to achieving goals and consistently delivering results. Holds self accountable. Demonstrates personal initiative and motivation; action and results-oriented; takes risks when necessary; undaunted by obstacles, perseveres to achieve goals.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Proficiency Level&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Basic&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Behavioral Indicators&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Completes work assignments by designated due dates; Plans, prioritizes and balances work to meet commitments, goals and deadlines; Stays focused on goals despite obstacles and disruptions&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accountability&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Competency Description&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Accepts full responsibility for delivering high-quality and timely results. Delivers on commitments and displays a strong commitment to the success of the organization. Displays honesty and integrity and confronts and resolves problems quickly.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Proficiency Level&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Basic&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Behavioral Indicators&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Follows through and meets commitments; Meets work quality and performance standards; Seeks input on tasks and responsibilities as needed&lt;br&gt;&lt;br&gt;&lt;strong&gt;Communications&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Competency Description&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Effectively communicates information in a variety of ways, including verbal and written forms; listens and probes for new ideas and invites responses; creates open channels of communication; keeps others well informed; listens carefully to input and feedback.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Proficiency Level&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Basic&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Behavioral Indicators&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Communicates information (facts, ideas, data or messages) in a clear, convincing and organized manner; Tailors communication (e.g. content, style) to diverse audiences; Develops materials that are clear, concise, accurate and grammatically correct&lt;br&gt;&lt;br&gt;&lt;strong&gt;Collaboration&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Competency Description&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Interacts with others in the pursuit of common mission, vision, values and goals. Cooperates with others to accomplish common goals; treats others with dignity and respect and values the contributions of others.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Proficiency Level&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Proficient&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;u&gt;Behavioral Indicators&lt;/u&gt;&lt;/strong&gt;&lt;br&gt;Establishes relationships and credibility across the organization; Maintains respectful and productive working relationships with colleagues; Supports team decisions, assisting other associates and doing their share of the work to meet goals and deadlines&lt;/p&gt;

MS Associate Service Desk Analyst

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Overview&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The position is responsible for utilizing the expert-level application and domain knowledge to assist clients to deploy and configure Altera solutions. Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions. Mentor other associates to gain a deeper knowledge of Altera Solutions and methodology.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Utilization Targets&lt;/p&gt;
&lt;p&gt;Customer Satisfaction&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;This is a Remote role.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Domain Expertise&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Expert level knowledge of Altera solutions within a specific Altera domain area&lt;/li&gt;
&lt;li&gt;Expert level knowledge of client operational processes, job functions and implementation methodology within a specific Altera domain area&lt;/li&gt;
&lt;li&gt;Expert level knowledge of industry trends and initiatives within a specific Altera domain area&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Module Implementation to meet requirements as specified in the project plan&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Carry out the implementation of Altera solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.&lt;/li&gt;
&lt;li&gt;Identify and troubleshoot issues encountered during the implementation of Altera products and when interfacing to third party systems.&lt;/li&gt;
&lt;li&gt;Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope.&lt;/li&gt;
&lt;li&gt;Load the initial database delivered to the client with site-specific information (if applicable).&lt;/li&gt;
&lt;li&gt;Lead system design and build process&lt;/li&gt;
&lt;li&gt;Design &amp;amp; present formal training courses and knowledge transfer to Altera clients&lt;/li&gt;
&lt;li&gt;Thoroughly understand and articulate the value of the various Altera implementation methodologies&lt;/li&gt;
&lt;li&gt;Advise clients on testing strategy and planning to ensure successful solution implementation&lt;/li&gt;
&lt;li&gt;Support all testing phases with the client&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;System Rollout&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Serve as the client’s application expert, ensuring the system set up supports workflow decisions.&lt;/li&gt;
&lt;li&gt;Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client’s conversion, go-live and rollout strategies and to ensure that the solution meets the client’s business needs.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Consultancy&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Understand and manage project scope to identify and mitigate implementation risks and impacts&lt;/li&gt;
&lt;li&gt;Deliver advice, guidance and recommendations on system configuration and implementation best practice&lt;/li&gt;
&lt;li&gt;Identify, analyze, and document client business requirements.&lt;/li&gt;
&lt;li&gt;Work individually or as a member of the Altera sales and Services team to identify and promote revenue opportunities.&lt;/li&gt;
&lt;li&gt;Use domain and application expertise to recommend best practices and provide guidance to influence clients in adoption of recommended solutions for their business needs&lt;/li&gt;
&lt;li&gt;Identify solution gaps and assist in the development of customization or other strategies within the project scope&lt;/li&gt;
&lt;li&gt;Provide system optimization guidance and recommendations&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Reporting/Documentation&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,&lt;/li&gt;
&lt;li&gt;Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success&lt;/li&gt;
&lt;li&gt;Produce other reports and/or documents as required&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Advice and Guidance&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Contribute to the development of consultancy tools and processes that could ease future implementation&lt;/li&gt;
&lt;li&gt;Identify solutions to a broad variety of business issues within area of expertise to increase Altera opportunities&lt;/li&gt;
&lt;li&gt;Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care, financial performance, defining and re-engineering processes, and planning new services&lt;/li&gt;
&lt;li&gt;Liaise with internal groups – support, development, methodology – to assure on-going improvement of Altera solutions and methodology&lt;/li&gt;
&lt;li&gt;Mentor other associates in application and domain knowledge, troubleshooting and consulting skills.&lt;/li&gt;
&lt;li&gt;Identify associate knowledge gaps and perform knowledge sharing activities to meet those needs&lt;/li&gt;
&lt;li&gt;Coach and motivate other associates to improve individual competency and performance&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Academic and Professional Qualifications:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#x27;s Degree or equivalent Clinical/Business experience&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Experience:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience&lt;/li&gt;
&lt;li&gt;4-6 years internal Altera experience (preferred)&lt;/li&gt;
&lt;li&gt;Altera implementation experience (preferred)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Travel Requirements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;International travel may be required&lt;/li&gt;
&lt;li&gt;Up to 100% travel may be required&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Working Arrangements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work is performed in a remote environment with minimal exposure to health or safety hazards&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

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