&lt;p&gt;&lt;strong&gt;AgileThought&amp;nbsp;&lt;/strong&gt;exists to disrupt the status quo and build transformative digital solutions to solve our client&#x27;s biggest problems. We know the cutting-edge technology and customer experience business needs, and we hire the best-in-class technologists to bring those solutions to life.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;You will fit in here if...&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You love to solve complex business problems and work with clients who value your technical expertise.&amp;nbsp;&lt;br&gt;You aren&#x27;t afraid to fail, and you thrive in an ever-evolving environment.&amp;nbsp;&lt;br&gt;You enjoy working on a team in a diverse, multi-disciplinary capacity driving toward common goals and outcomes.&amp;nbsp;&lt;br&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required competencies:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;- 3-5 years of experience&lt;br&gt;- Bilingual in both Spanish/English (expert level in both written &amp;amp; verbal)&lt;br&gt;- Experience alerting/monitoring of automated&lt;br&gt;- Experience troubleshooting&lt;br&gt;- Detail oriented&lt;br&gt;- Excel experience&lt;br&gt;- Data analysis skills&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;- Hybrid position&lt;br&gt;- 2 days a week on-site at either Queretaro or Mexico City locations&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What we offer...&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Globally distributed workforce who will challenge you to be better&amp;nbsp;&lt;br&gt;Smashing benefits that work for your lifestyle&amp;nbsp;&lt;br&gt;Flexible time-away&amp;nbsp;&lt;br&gt;Virtual Work&amp;nbsp;&lt;br&gt;Optional office locations for drop-in collaboration in unique destinations&amp;nbsp;&lt;br&gt;&amp;nbsp;&lt;br&gt;&lt;strong&gt;Join us! &amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We want to work with smart, creative and interesting people! Don&#x27;t see a position that fits perfectly? Keep an eye on our careers page as we are growing and adding new opportunities every day! We want to meet you!&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The fine print...&amp;nbsp;&lt;/p&gt;
&lt;p&gt;If you have any requests or requirements that would support you throughout the interview process, please reach out to us.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;AgileThought is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local law.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Let’s re-imagine the future of technology together!&lt;/strong&gt;&lt;/p&gt;

Technical/Systems Analyst

&lt;h2&gt;&lt;strong&gt;Who We Are&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.&lt;/p&gt;
&lt;p&gt;Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.&lt;/p&gt;
&lt;p&gt;At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;What We Need&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;2K Mobile Consumer Insights is looking for an experienced professional in consumer&amp;nbsp;research to join our team as a Consumer Insights Manager.&lt;/p&gt;
&lt;p&gt;Reporting to the Sr.&amp;nbsp;Manager, you will be responsible for identifying actionable insights across 2K&amp;nbsp;Mobile’s portfolio as well as the overall gaming marketplace.&lt;/p&gt;
&lt;p&gt;You&#x27;ll represent the “voice of the consumer”. You&#x27;ll inform new play experiences and&amp;nbsp;help improve the future of gaming at 2K Mobile. You&#x27;ll guide business strategies&lt;br&gt;using stories with consumer insight at the core.&lt;/p&gt;
&lt;p&gt;As Consumer Insights Manager, you will join a team that is constantly in pursuit of&amp;nbsp;understanding our consumers - their motivations for playing games and how their&amp;nbsp;behaviours change alongside the gaming market. You&#x27;ll partner closely with our&amp;nbsp;product, studios, and marketing teams. We are looking for a CI manager who is not&amp;nbsp;just a thought-leader, but also a relationship-builder who can collaborate and&amp;nbsp;understand our partners&#x27; context to create research roadmaps and deliver insights&amp;nbsp;that will have real impact on our games and communications.&lt;/p&gt;
&lt;p&gt;You Will:&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Develop and represent the “voice of consumer” through thoughtful data&amp;nbsp;collection, insightful observations, and careful analysis&lt;/li&gt;
&lt;li&gt;Identify and synthesize insights that inform key business decisions for the Product and Marketing organizations&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Manage all aspects of primary research, including partnering with stakeholders to identify research objectives, identifying vendor partners, choosing appropriate methodologies, and analyzing results.&lt;/li&gt;
&lt;li&gt;Translate research findings into clear and actionable recommendations&amp;nbsp;through compelling analysis, storytelling, and presentations to different&amp;nbsp;cross-functional teams and leadership.&lt;/li&gt;
&lt;li&gt;Help manage research plans, budget, and ensure alignment with business&amp;nbsp;team objectives.&lt;/li&gt;
&lt;li&gt;Be the voice of the consumer and empower business partners to make better&amp;nbsp;decisions.&lt;/li&gt;
&lt;li&gt;Build strong relationships with Product and Marketing team leaders to stay on&amp;nbsp;top of business needs.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What You’ll Do&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Be part of a growing consumer insights team. In this role, you will be responsible for the development and application of best-in-class market analysis methodologies as part of 2K Mobile’s consumer and market insights program that informs product strategy, brand direction, and product opportunities. Alongside delivering market analysis and insights proactively and in response to business questions, you will build tools visualizations to unlock market data to drive insight into the market. You will play a significant role in crafting the future of market insights within 2K Mobile.&lt;/p&gt;
&lt;p&gt;The ideal candidate will have knowledge of third-party data sets, experience working&amp;nbsp;with large scale tracking data, and expertise in triangulating across multiple data&amp;nbsp;sources to identify market opportunities or threats, and shaped consumer and&amp;nbsp;market strategies.&lt;/p&gt;
&lt;p&gt;We’re seeking a self-starter with strong performance and business analytics&amp;nbsp;expertise, partner management skills, and strategic and analytical thinking skills.&lt;/p&gt;
&lt;p&gt;Excellent communication and facilitation skills and the ability to be flexible and&amp;nbsp;navigate dynamic environments will be a key to success.&lt;/p&gt;
&lt;p&gt;Key Responsibilities include, but are not limited to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Demonstrate an understanding of a range of market research data and advanced analytical methods to deliver insights on market trends, opportunities and risks&lt;/li&gt;
&lt;li&gt;Recommend and establish data and analysis standard processes for triangulation and calibration of multiple market data sources&lt;/li&gt;
&lt;li&gt;Define, produce, and present results including dashboards, presentations and recurring reports that find opportunities to shape product roadmaps, consumer experiences and that advise and inspire key stakeholders to action&lt;/li&gt;
&lt;li&gt;Develop and enforce timelines to run and implement project components efficiently and within budget&lt;/li&gt;
&lt;li&gt;Lead vendors and internal partners with communications that create rapport, trust, and satisfaction&lt;/li&gt;
&lt;li&gt;Understand partner needs and help them reach their goals via research execution, as well as giving suggestions based on subject matter expertise outside of research data&lt;/li&gt;
&lt;li&gt;Recognize opportunities for improvement and take action to capitalize on them. Actively lead problem solving efforts, providing suggestions and taking action on areas needing improvement. Adapt processes and analyses as needs change&lt;/li&gt;
&lt;li&gt;Manage multiple projects, balancing both speed and difficulty&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.&lt;/p&gt;
&lt;p&gt;Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.&lt;/p&gt;
&lt;p class=&quot;xmsonormal&quot;&gt;#LI-Hybrid&lt;/p&gt;

Consumer Insights Manager, Mobile (Temporary)

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Planet X, we believe in the power of collective action to create a sustainable future. Our mission is to be the trusted destination for buying and selling sustainable products and services by making good decisions simple and rewarding. We provide transparent, unbiased, intuitive insights and ratings, curating the best information available using billions of data points.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our team of experts in software, data, product, marketing, and sustainability has a track record of success. We&#x27;re looking for passionate individuals who want to make a positive impact and join us in shaping a better future for future generations. If you&#x27;re collaborative, driven, and ready to be part of a dynamic team that&#x27;s making a difference, join us at Planet X so that together, we create a world where every purchase is a vote for a better future.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;About the position:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PlanetX is looking for an experienced Data Scientist to join a high functioning team of data scientists who leverage data and technology to create the insights that consumers are lacking to inform their purchases.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Senior Data Scientist and the team will directly contribute to a new experience that translates the massive power of our technology into simple and elegant solutions. You will be working with a highly skilled team where candor is prized and the exchange of ideas runs throughout its culture.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Senior Data Scientist&amp;nbsp; at PlanetX, you will have a unique opportunity to shape the data and advanced analytics shaping our platform that will be used by thousands of people across the globe. You will be central not just to the data science team, but to the company as a whole.&lt;/span&gt;&lt;a href=&quot;https://www.linkedin.com/in/cianmenzeljones/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Source data from around the globe that will inform consumers as to how the products they buy impact our Planet.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create a variety of models, employing ML and NLP to distill the relevant product attributes to consumers.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build those models into data applications that run alongside and within larger pipelines.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Leverage consumer preferences and activities to develop business intelligence models.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Act as a superuser for PlanetX’s scoring model, including contributing to design and development.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand and educate stakeholders on all aspects of the data pipeline and take action to correct issues if they arise.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Follow best practices in handling large disparate data sets and model creation.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide insight to stakeholders on the product and market and play a lead role in creating new products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide product marketing with insights on key differentiators and messages derived from consumer activity data.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Produce high-quality work in a fast-paced, complex, and sometimes ambiguous environment.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Lead through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish trust with cross-functional partners and executive leadership.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Partner with product managers, researchers, engineers, and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Balance qualitative and quantitative data in model formulation.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Conduct and participate in model reviews with a range of stakeholders across the organization.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Advocate for prioritization of changes, refinements, and improvements to the user experience.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Regularly present to Sr. leadership and Executive staff, using your excellent communication skills and design artifacts to effectively negotiate and persuade.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skills and Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Master’s degree or PhD in Data Science, Analytics, Mathematics, Computer Science, Quantitative Discipline, Physical Sciences or equivalent combination of education and experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of work experience in constructing advanced ML analytics.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mastery of higher level math and statistics and their application to real world problems.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to express complex ideas verbally and in writing.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong knowledge of machine learning techniques using Python (tokenization, feature extraction, recommendation, classifiers, and more) and dimensionality reduction(PCA); experience with AWS stack preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using Python to extract and load data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using DBT or equivalents to transform data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to transform notebooks and explorations into usable applications using Python.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience of applying NLP to unstructured data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with large disparate data sets and writing SQL queries, ideally ESG and company data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity with and ability to translate&amp;nbsp; work between local development and unix based server environments.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A passion for combining data and technology for making the Planet a better place.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exceptional writing and editing skills combined with strong presentation and public speaking skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Uncompromising ethics and sound judgment.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

Senior Data Scientist 

&lt;p&gt;Job Title&lt;br&gt;Business Analyst, Macro Middle Office Technology&lt;/p&gt;
&lt;p&gt;A Career with Point72’s Technology Team&lt;br&gt;As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.&lt;/p&gt;
&lt;p&gt;The Macro Middle Office trade processing and position team is responsible for the development, maintenance, and automation of the systems that process trade executions into position keeping systems. The systems support a wide range of financial products and asset classes including equities, fixed income, foreign exchange, and credit. The team is global with personnel and service providers located throughout North America, Europe, and Asia.&lt;/p&gt;
&lt;p&gt;What you’ll do&lt;br&gt;• Analyze and document business process, listening to management, stakeholders and developers.&lt;br&gt;• Research, measure and report requirements a and translate to implementation specifications, including one-off enhancement requests as well as large-scale projects.&lt;br&gt;• Build consensus between stakeholders and developmers to define clear and testable acceptance criteria&lt;br&gt;• Document data and process flows, both existing and proposed&lt;br&gt;• Work with the team lead to organize, maintain, and track capacity, velocity, statuses, and deliverables&lt;/p&gt;
&lt;p&gt;What’s required&lt;br&gt;• 3+ years of financial services industry experience as a Business Analyst or Project Manager with a proven track record of improving business and operational processes.&lt;br&gt;• Experience working with a third-party books and records system (Orchestrade, Murex, Calypso, FIS or close competitors).&lt;br&gt;• Knowledge of financial products including fixed income, FX, credit, equities, and derivatives and associated trade capture and lifecycle&lt;br&gt;• Excellent verbal and written communication skills, fluency with presentation software.&lt;br&gt;• Good meetings discipline and presence at all levels of the organization.&lt;br&gt;• Attention to detail and commitment to reliable production deliverables&lt;br&gt;• Commitment to the highest ethical standards&lt;/p&gt;
&lt;p&gt;We take care of our people&lt;br&gt;We invest in our people, their careers, their health, and their well-being. When you work here, we provide:&lt;br&gt;• Sports card&lt;br&gt;• Private life insurance&lt;br&gt;• Private medical and dental care, with vision allowance&lt;br&gt;• Private pension scheme&lt;br&gt;• Volunteer opportunities&lt;br&gt;• Support for employee-led affinity groups representing women, people of color and the LGBT+ community&lt;br&gt;• Business travel accident insurance&lt;br&gt;• Employee assistance program&lt;br&gt;• Educational assistance reimbursement&lt;/p&gt;
&lt;p&gt;&lt;br&gt;About Point72&lt;br&gt;Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit&amp;nbsp;&lt;a href=&quot;http://www.point72.com/Warsaw&quot; target=&quot;_blank&quot;&gt;www.Point72.com/Warsaw&lt;/a&gt;&lt;/p&gt;

Business Analyst, Macro Middle Office Technology

&lt;div&gt;&lt;b style=&quot;font-size: 11pt&quot;&gt;Hostinger &lt;/b&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;is a global web hosting company that is on a mission to make the internet accessible to everyone through affordable, fast, and secure hosting services. With over 30 million users in 178 countries, Hostinger is proud to be one of the fastest-growing web hosting companies in the world. At Hostinger, we believe in creating an environment that fosters personal and professional growth, and we&#x27;re committed to empowering our employees to reach their full potential.&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;We are seeking a skilled&lt;/span&gt;&lt;b style=&quot;font-size: 11pt&quot;&gt; Product Data Analyst&lt;/b&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt; to join our dynamic and innovative team. In this role, you will work closely with our product and engineering teams to provide insights and recommendations based on data analysis. Your insights will be critical in helping us make informed decisions on product development, design, and user experience.&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size: 11pt&quot;&gt;Sounds like a job for you? Apply now!&lt;/span&gt;&lt;/div&gt;

Product Data Analyst

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;/p&gt;&lt;/div&gt;&lt;p style=&quot;margin: 0in;&quot;&gt;&lt;strong&gt;&lt;span style=&quot;font-family: &#x27;Calibri&#x27;,sans-serif;&quot;&gt;Team Overview: &lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Consumer Digital Solutions team develops, manages and supports complex consumer facing web and mobile applications to effectively engage our employees, patients and 3rd party vendors in managing their healthcare; anywhere, anytime.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Overview: &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This position is within the Consumer Digital Operations and Support team. You will be a member of a highly motivated and performance driven team that supports our patient population as well as broader cross functional teams.&amp;nbsp; We are responsible for improving the overall digital experience for patients and clinicians. The ideal candidate is someone that appreciates working within a team and is a forward thinker who strives to make continuous improvements in workflows and operational process. &amp;nbsp;In this role candidates are expected to be self-starters, analytical and out of the box thinkers who will work hands-on alongside the Development Team, Quality Assurance Team, Application we Support, Project Managers and Product Owners. This is your opportunity to be part of a fast-paced growing team that will make a direct impact in empowering our consumers in the next evolution of healthcare management.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;Responsibilities:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work under the direction of the Manager to provide technical application support for assigned business areas&lt;/li&gt;
&lt;li&gt;Possess technical knowledge of assigned application technology&lt;/li&gt;
&lt;li&gt;Work with Business Analyst to understand the product-specific requirements and configuration&lt;/li&gt;
&lt;li&gt;Troubleshoot customer issues using a variety of technologies&lt;/li&gt;
&lt;li&gt;Create user stories within Rally for various product defects&lt;/li&gt;
&lt;li&gt;Interact with Business and clinical representatives during the software build or configuration and testing process&lt;/li&gt;
&lt;li&gt;Run and present reports at user request&lt;/li&gt;
&lt;li&gt;Design and execute system tests new developments/releases/reports&lt;/li&gt;
&lt;li&gt;Draft and maintain technical documentation based on standard operating procedures in support of the assigned application&lt;/li&gt;
&lt;li&gt;Perform application maintenance activities&lt;/li&gt;
&lt;li&gt;Identify the common causes of defects, prioritize them and report them to appropriate development team&lt;/li&gt;
&lt;li&gt;Coordinate with Project Managers to ensure project deadlines are met&lt;/li&gt;
&lt;li&gt;Participate in focus groups and workshops, attend vendor training and demonstrations&lt;/li&gt;
&lt;li&gt;Serve as system analyst for the dPx Support operations instance of Salesforce Health Cloud&lt;/li&gt;
&lt;li&gt;Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks&lt;/li&gt;
&lt;li&gt;Assist in training of new users, and grow the Salesforce skill set across the organization&lt;/li&gt;
&lt;li&gt;Identify the need for and drafting of customer facing FAQ’s&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;Qualifications:&lt;/p&gt;
&lt;p&gt;Academic and Professional Qualifications:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;BA or BS degree&amp;nbsp;preferred or other relevant combination of training and experience.&lt;/li&gt;
&lt;li&gt;Knowledge of Salesforce, Soarian, Touchworks, Azure DevOps, Rally and Service Now a plus.&lt;/li&gt;
&lt;li&gt;Healthcare industry experience a plus.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Experience:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;2-5 years industry experience preferred&lt;/li&gt;
&lt;li&gt;2-5 years experience in providing technical support and maintenance in assigned product preferred&lt;/li&gt;
&lt;li&gt;2-5 years of experience working with consumer facing web and mobile applications&lt;/li&gt;
&lt;li&gt;Minimum of 2 years of experience working with Salesforce Health Cloud or Service Cloud&lt;/li&gt;
&lt;li&gt;Experience deploying Salesforce Live Chat and Einstein Bot technology&lt;/li&gt;
&lt;li&gt;Proven ability to design and implement new processes and facilitate user adoption&lt;/li&gt;
&lt;li&gt;A strong understanding of Salesforce best practices and functionality&lt;/li&gt;
&lt;li&gt;Experience working with Agile methodology supporting complex applications&lt;/li&gt;
&lt;li&gt;Must have hands-on knowledge of application support processes which includes but not limited to Incident Management, Release Management and Troubleshooting&lt;/li&gt;
&lt;li&gt;Must have a strong analytical and problem solving skills&lt;/li&gt;
&lt;li&gt;Strong interpersonal, verbal and written communication skills to ensure effective collaboration with technical and non-technical team&lt;/li&gt;
&lt;li&gt;Strong team-building, customer service and presentation skills&lt;/li&gt;
&lt;li&gt;Strong MS Excel skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Travel Requirements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&amp;nbsp;May&amp;nbsp;require local travel&lt;/li&gt;
&lt;li&gt;&amp;nbsp;May&amp;nbsp;require other travel for business needs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Working Arrangements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;May require after hours on call support&lt;/li&gt;
&lt;li&gt;Work is performed in a standard office environment with minimal exposure to health or safety hazards&lt;/li&gt;
&lt;/ul&gt;

Systems Analyst- Digital Solutions

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;img src=&quot;https://hi-contentful.imgix.net/4xN7JhmwCRuz3y9M8L8CF7/5c244c52cfc982bd1a348a80dc35d43b/hi-logo-new.svg?auto=format&amp;amp;ixlib=react-9.0.3&amp;amp;h=40&amp;amp;w=132&amp;amp;q=50&amp;amp;dpr=2&quot; alt=&quot;hi-logo&quot; width=&quot;132&quot; height=&quot;40&quot;&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re looking for a fast, creative, forward-thinking professional who has a strong background in customer service leadership&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’re the right fit for this role if you are comfortable with figuring things out as you go, default to action, and adapt to additional responsibilities. You’ll have a proven record of: achieving the goals set for your teams, and managing through rapid change and growth. You will work closely with the Customer Success leadership team to identify opportunities for improved processes, systems workflows, and automations. Your team will proactively reach out to improve customer relationships, specializing in the billing and collections process.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you get to do every&amp;nbsp;&lt;/strong&gt;&lt;strong&gt;day&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage a team working through a steady volume of inbound customer inquiries, as well as outbound outreach to customers, primarily through email and phone (chat and SMS in the near future)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage individuals who process revenue share payments to partners and advisors - determine payment amounts, ensure payments are processed and recorded&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure team members are operating as subject matter experts in revshare and billing processes for other areas of the organization when needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work cross-functionally with internal and external partners to solve customer issues, and remove blockers for the team as needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify common issues and trends, driving process improvements that lead to long-term, scalable solutions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Service a geographically diverse customer base&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure your team provides best-in-class customer service&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work in a fast-paced evolving startup environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the team’s caseload and follow up with customers as required; be confident managing customer escalations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage team performance to company-set standards as well as adherence to a workforce management schedule; conduct weekly 1:1 meetings with team members&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What you bring to the role&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of experience managing a customer-facing team - i.e. customer support or account management/ billing experience; accounts payable/ collections experience preferred; OR 3-5 years experience in a customer-facing role&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passion for serving customers; passion for leading others to become high achievers&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to communicate with confidence, professionalism, and empathy over the phone and through email&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You remain composed in high-stress situations and convey empathy for our customers&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Meticulous attention to detail - rarely making typos and noticing discrepancies&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Where you will work&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Utah County, Utah (office in Lindon area)&lt;/li&gt;
&lt;li&gt;Hybrid, in office 3 days per week&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why you will love working at Human Interest&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mission&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Culture - &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer obsession&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Long-term orientation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Autonomous and accountable teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An escalating bar for talent and performance&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fundamental optimism&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; - &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The salary &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;range target for the role seniority described in this job description is $67,000 - $92,000&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. Final offer amounts depend on multiple factors including candidate experience and expertise, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; -&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Top-of-the-line health plans, as well as dental and vision insurance&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generous PTO and parental leave policies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lyra - Enhanced Mental Heath Support for Employees and dependents&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrot - Fertility healthcare and family forming benefits&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monthly work-from-home stipend; annual wellness stipend&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fun online and regional events and celebrations and department and company offsites&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Human Interest&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re a high-growth, &lt;/span&gt;&lt;a href=&quot;https://www.globenewswire.com/news-release/2021/08/04/2274611/0/en/The-Rise-Fund-Leads-200M-Series-D-Investment-in-Human-Interest-to-Accelerate-Growth-and-Societal-Impact.html&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Series D-funded company&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by Built In, and a Top Company by Y Combinator, we’ve&lt;a class=&quot;c-link&quot; href=&quot;https://www.forbes.com/sites/rebeccaszkutak/2021/08/04/human-interest-raises-200-million-on-its-path-to-ipo-in-2023/?sh=e7952b414e7e&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://www.forbes.com/sites/rebeccaszkutak/2021/08/04/human-interest-raises-200-million-on-its-path-to-ipo-in-2023/?sh=e7952b414e7e&quot; data-sk=&quot;tooltip_parent&quot; data-remove-tab-index=&quot;true&quot;&gt;&amp;nbsp;raised $500M&lt;/a&gt;&amp;nbsp;and are backed by leading investors, including &lt;a href=&quot;https://techcrunch.com/2023/01/13/blackrock-acquires-minority-stake-in-smb-401k-provider-human-interest/?guccounter=1&amp;amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;amp;guce_referrer_sig=AQAAAKsYf2nmj0LNT69LzwJRTJ1mkxZke6p1k2U0rNGL9mI_-V1IZyu9XJx-NLIoosxO4eq-9402dtE1vubPGPSl2WU5RCm1i2R-wq-lqV2q6d4iFb5EwilaoPZ-npJ8lXu3hsAWoGA87WPCl_g0E-7UJefl0RJQp_Q0Ss536B7kzUul&quot; target=&quot;_blank&quot;&gt;Blackrock&lt;/a&gt;, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Interest employees must adhere to the Company’s security policies and Code of Ethics.&lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with &lt;/span&gt;&lt;a href=&quot;https://humaninterest.com/applicant-privacy-notice/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;CCPA&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; guidelines. See more: &lt;/span&gt;&lt;a href=&quot;https://humaninterest.com/disclosures&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://humaninterest.com/disclosures&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

Manager, Billing and Collections

&lt;div class=&quot;sc-tsFYE djmAXY&quot; data-qa=&quot;job-title&quot;&gt;
&lt;p&gt;&lt;strong&gt;Pay&lt;/strong&gt;: $22-32 per hour (based on experience)&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Summary: &lt;/strong&gt;R&lt;span style=&quot;font-weight: 400;&quot;&gt;esolve differences between the buyer and seller arising from representations the seller makes on the auction block.&amp;nbsp; Researches all issues and recommends final decisions regarding all post sale issues that arise.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Responsibilities and Duties:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.&lt;/li&gt;
&lt;li&gt;Be familiar with procedures for handling all aspects of customer complaints or disputes. Resolve customer complaints in a friendly, courteous manner. Advise the designated manager of all serious complaints or incidences.&lt;/li&gt;
&lt;li&gt;Resolve arbitration differences in a polite and distinct manner ensuring each customer is aware of sale regulations.&lt;/li&gt;
&lt;li&gt;Recommend new customer services and procedures to the General Manager or designated manager.&lt;/li&gt;
&lt;li&gt;Ensure proper follow-through on all directives, bulletins, schedules and accounting from the General Manager or designated manager or other corporate sources.&lt;/li&gt;
&lt;li&gt;Understand and enforce the auction’s arbitration policies and procedures.&lt;/li&gt;
&lt;li&gt;Perform customer arbitration transactions in a prompt and courteous manner.&lt;/li&gt;
&lt;li&gt;Research and recommend options and resolutions to the General Manager or designated manager regarding all post-sale issues (example: mechanical repairs, transportation costs, etc.).&lt;/li&gt;
&lt;li&gt;Communicate all final decisions to the customer and coordinate the post-sale process.&lt;/li&gt;
&lt;li&gt;Coordinate third-party inspections and perform proper recordkeeping.&lt;/li&gt;
&lt;li&gt;Practice proper loss prevention and reaction procedures in accordance with policy.&lt;/li&gt;
&lt;li&gt;Maintain work area and conditions to ensure safe environment for all employees and customers. Respond to and follow proper company policy procedures involving accidents (customer or employee), injuries, and loss or damage to any property. Report all incidents properly and immediately to designated manager.&lt;/li&gt;
&lt;li&gt;Promptly advise designated manager of all breakdowns and maintenance needs.&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand and Interpret NAAA &amp;amp; auction specific arbitration guidelines and explain these rules and guidelines to employees and/or customers.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Negotiation and Mediation – ability to negotiate between buyer and seller to keep the sale together.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Loss Prevention/Risk Mitigation – minimize loss to the auction through research and available resources such as mechanical/body and detail shops.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer Retention – build and maintain customer relationships.&amp;nbsp; Deliver information in a way the customer understands and accepts.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Train clerical staff for Arbitration office.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand all auction procedures and roles – build and maintain relationships with every department within the auction and know their role and purpose.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;General knowledge of vehicles and their components and ability to speak about them confidently.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to watch and follow a live auction and review video footage from the sale to determine announcements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional demeanor to communicate with agitated customers.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Other duties as assigned&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;ABOUT US&amp;nbsp;&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;ADESA currently operates 56 locations throughout the US. Our Vehicle Service &amp;amp; Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair &amp;amp; reconditioning, auction remarketing, and many locations serve as market hub distribution sites. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM &amp;amp; more.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;PERKS &amp;amp; BENEFITS:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Medical, Dental, and Vision benefits.&lt;/li&gt;
&lt;li&gt;401K with company match.&lt;/li&gt;
&lt;li&gt;Generous PTO (paid time off).&lt;/li&gt;
&lt;li&gt;A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more.&lt;/li&gt;
&lt;li&gt;A great wellness program to keep you healthy and happy both physically and mentally.&lt;/li&gt;
&lt;li&gt;Access to opportunities to expand your skillset and share your knowledge with others across the organization.&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div class=&quot;sc-eGAhfa cpJBnM&quot; data-qa=&quot;job-content&quot;&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;LEGAL STUFF:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.&lt;/p&gt;
&lt;p&gt;Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.&lt;/p&gt;
&lt;p&gt;Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Arbitration Lead (Auto Auction) - ADESA

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.wpp.com/about&quot; target=&quot;_blank&quot;&gt;WPP&lt;/a&gt; is the transformation company. We use the power of&amp;nbsp;creativity to build better futures for our people, planet, clients, and communities.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WPP and our award-winning agencies work with most of the world&#x27;s biggest companies and organisations – from Ford, Unilever and P&amp;amp;G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;&lt;div class=&quot;sx2jih0 zcydq866&quot;&gt;
&lt;p&gt;&lt;strong&gt;1. Purpose of Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This role is responsible for managing all activities relating to master data maintenance and master data related processes and requests. The incumbent is also responsible to ensure compliance of control procedures on the maintenance of master data and govern the integrity of master data in all ERP systems and application.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;2. Key Results/ Accountabilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Maintains (creates, amends, inactivates and/or deletes) the master data in the ERP systems and/or banking systems or portals based on approved master data change requests received.&lt;/li&gt;
&lt;li&gt;Ensures creation and changes made are in accordance with the SOP, policy, regulations and internal controls requirements.&lt;/li&gt;
&lt;li&gt;Maintains proper change records on changes made, including generates reports for review and approval.&lt;/li&gt;
&lt;li&gt;To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA.&lt;/li&gt;
&lt;li&gt;Supervises and provide guidance to Master Data Analyst.&lt;/li&gt;
&lt;li&gt;Reviews &amp;amp; approves creation or change made by Master Data Analyst.&lt;/li&gt;
&lt;li&gt;Proactively identifies, proposes and implements continuous improvement initiatives within existing processes.&lt;/li&gt;
&lt;li&gt;Supports new transition and migration projects as assigned.&lt;/li&gt;
&lt;li&gt;Assists in ad-hoc functions, assignments and related duties as and when required.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;3. Qualification, Experience &amp;amp; Competencies&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;Qualification and Experience&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A Bachelor Degree in IT / Finance / Accounting / Business Administration.&lt;/li&gt;
&lt;li&gt;Minimum 3 years&#x27; working experience in Master Data or System Administration role or function for Senior Analyst role.&lt;/li&gt;
&lt;li&gt;Minimum 1 year working experience in Master Data or System Administration role or function for Analyst role. Fresh graduates will be considered.&lt;/li&gt;
&lt;li&gt;Experience in a shared service centre environment will be an advantage.&lt;/li&gt;
&lt;li&gt;Experience in using ERP systems.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;Competencies&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluent in spoken and written Japanese Language. Able to demonstrate Japanese Language proficiency level N1 or N2.&lt;/li&gt;
&lt;li&gt;Computer literate and well versed with Microsoft office applications.&lt;/li&gt;
&lt;li&gt;Good English writing &amp;amp; communication skills.&lt;/li&gt;
&lt;li&gt;Good customer service mindset.&lt;/li&gt;
&lt;li&gt;Appreciation and ability to link system requirements to business processes and outcomes.&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.5pt;&quot;&gt;Please read our &lt;a href=&quot;https://www.wpp.com/careers/wpp-privacy-policy-for-recruitment&quot;&gt;Privacy Notice&lt;/a&gt; for more information on how we process the information you provide.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

Analyst - Master Data, Japanese Speaker (WPP SSC MY)

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Calm is the leading mental health brand, on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation, Calm’s transformational mindfulness content supports users across seven languages in more than 190 countries.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;What We Do:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Calm is the world’s #1 brand for mental fitness and our Calm Business team is furthering our mission to make the world happier and healthier by bringing our offering into the employee benefits space. Calm Business is helping companies build a more resilient organization by promoting better sleep, reducing stress and anxiety, and developing consistent mindfulness practices. We offer accessible and effective content to meet the needs of any diverse workforce. With our proven launch strategy and marketing resources, plus ongoing engagement programs and account support, we take the stress out of employee benefits.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You’ll Do:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a member of our team, you will help create and deliver workshops to our customers virtually and occasionally in person. You&#x27;ll partner with our clients to uphold their wellness and DEIB strategies through education and training utilizing adult learning techniques and coaching skills.&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and deliver engaging and interactive workshops and trainings from our catalog of sessions to our B2B partners virtually and occasionally in-person&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist the development of existing workshops into Spanish&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Project manage workshop initiatives. This includes but is not limited to preparing materials, providing frequent updates, utilizing our project management system, and other administrative tasks&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide outstanding customer service during clients calls, scheduling, and feedback sessions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage and lead projects independently providing timely updates to the team and cross-functional peers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create internal trainings using our LMS system&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus on continued growth by training and qualifying on new sessions and attend external training programs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain the buildout of new services under our services umbrella&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and build new trainings focused on the learner through methods such as ADDIE as well as coaching skills such as motivational interviewing and strengths identification&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Who You Are:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A go-getter who is comfortable working in a startup environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comfortable with delivering trainings based on a specific curriculum&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can create engaging and interactive workshops with a focus on the learner&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A team player who can collaborate and share information with others while also being able to work independently&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excel with time management and can produce deliverables based on internal roadmaps&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Know the difference between presenting, facilitation, and coaching&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You love technology and can learn new systems and processes quickly&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Available to occasionally work until 8:00 PM Pacific&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Nice to Haves:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experienced with ZenDesk, Salesforce, gSuite, Prezi, Slack, Zoom, Microsoft Teams, WebEx, or Workramp&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Master’s degree or higher&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;More than one certification or designation listed below&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Minimum Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bilingual (Native Spanish and English)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years in adult group facilitation or coaching experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have one of the following certifications or trainings: NBC-HWC or ICF ACC designation, Certified Diversity Practitioners, MBSR, MBCT or MSC Certification (Level 1 Teacher Certification or higher), or a Health Education with at least 4 years of professional experience&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The anticipated salary range for this position is $102,300 - $143,200. The base salary range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.&lt;/span&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p class=&quot;p1&quot;&gt;We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.&lt;/p&gt;
&lt;p class=&quot;p1&quot;&gt;Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.&lt;/p&gt;
&lt;p class=&quot;p1&quot;&gt;Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Calm’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.&lt;/p&gt;&lt;/div&gt;

Bilingual Health & Wellness Advisor

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;strong&gt;What you’ll do: &lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;In a few words…&lt;/em&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;Abarca is igniting a revolution in healthcare.&amp;nbsp; We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…&lt;/em&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;The Financial Planning and Analysis team safeguards the financial health of Abarca while maintaining relationships based on trust with our clients and internal teams. The Financial Analysts ensure that assets, revenues, sales, and expenses are balanced with our budgets, and monitor how our information flows to make sure all disclosures, transactions, data, and compliance are handled per policy as well as client and government standards. We also have an Internal Audit team supporting internal controls and critical reviews. Together they collaborate across the rest of the Finance division to keep the budget accounted for and our analysis on point to support the best business decisions possible.&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;As our Report Analyst II, you will create and maintain models for critical assumptions that support our budget and forecasts. You will work with our Analytics and Business intelligence teams to understand the data sources where key transactions are stored, maximizing data mining and business intelligence tools to add agility, accuracy, and granularity to our deliverables.&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;The fundamentals for the job…&lt;/em&gt;&lt;/p&gt;
&lt;ul style=&quot;text-align: justify;&quot;&gt;
&lt;li&gt;Analyze and resolve discrepancies between reports and data.&lt;/li&gt;
&lt;li&gt;Perform assessment and communicate critical information gathered by the reporting tools.&lt;/li&gt;
&lt;li&gt;Assist in preparing monthly management reports, accompanying schedules, worksheets, narratives, and quarterly and annual regulatory filings.&lt;/li&gt;
&lt;li&gt;Increase productivity by developing automated reporting/forecasting tools to track performance by customers and lines of business, taking advantage of data mining, business intelligence tools, and robotic process automation (RPA).&lt;/li&gt;
&lt;li&gt;Develop, test, and validate reports and queries for the Financial Planning and Analysis team&lt;/li&gt;
&lt;li&gt;Work with the Financial Planning and Analysis team and technical resources to identify and address data quality issues when they arise.&lt;/li&gt;
&lt;li&gt;Ensure data integrity through the extraction, storage, manipulation, processing, and analysis processes.&lt;/li&gt;
&lt;li&gt;Verify the completeness, timeliness, and accuracy of data.&lt;/li&gt;
&lt;li&gt;Supply targeted analyses on results, adding clarity by highlighting transaction drivers and impact on short- and longer-term financial plans.&lt;/li&gt;
&lt;li&gt;Analyze financial and operational trends and create data models under different scenarios to support decision-making.&lt;/li&gt;
&lt;li&gt;Identify the financial impact of new business processes and evolving operational assumptions.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;strong&gt;What we expect of you:&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;The bold requirements… &lt;/em&gt;&lt;/p&gt;
&lt;ul style=&quot;text-align: justify;&quot;&gt;
&lt;li&gt;Bachelor’s degree in computer science, engineering, or a related field. (In lieu of a degree, equivalent relevant work experience may be considered).&lt;/li&gt;
&lt;li&gt;3+ years of professional experience with SQL and reporting tools (i.e., Power BI, Tableau, QlikView).&lt;/li&gt;
&lt;li&gt;Experience using Excel (Vlookups, Pivot Tables, Macros) for reporting and analytical tasks.&lt;/li&gt;
&lt;li&gt;Experience with designing, reporting, and delivering analytical solutions.&lt;/li&gt;
&lt;li&gt;Proven work experience in a quantitatively-heavy role.&lt;/li&gt;
&lt;li&gt;Excellent oral and written communication skills.&lt;/li&gt;
&lt;li&gt;We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)&lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;Nice to haves… &lt;/em&gt;&lt;/p&gt;
&lt;ul style=&quot;text-align: justify;&quot;&gt;
&lt;li&gt;Undergraduate business administration coursework or related experience supporting finance and/or accounting teams.&lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;Physical requirements…&lt;/p&gt;
&lt;ul style=&quot;text-align: justify;&quot;&gt;
&lt;li&gt;Must be able to access and navigate each department at the organization’s facilities.&lt;/li&gt;
&lt;li&gt;Sedentary work that primarily involves sitting/standing.&lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;strong&gt;&lt;em&gt;At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.&amp;nbsp; We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.&lt;/em&gt;&lt;/strong&gt;&lt;em&gt;&lt;strong&gt; &lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;&lt;strong&gt;Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.&amp;nbsp; “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;em&gt;&lt;strong&gt;All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;color: #ffffff;&quot;&gt;#LI-NO1 #LI-HYBRID&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;&amp;nbsp;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;

Reporting Analyst 

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;Grammarly is excited to offer a&amp;nbsp;&lt;/em&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;&lt;a class=&quot;c-link c-link--focus-visible&quot; href=&quot;https://www.grammarly.com/blog/remote-first-hybrid-work-model/&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://www.grammarly.com/blog/remote-first-hybrid-work-model/&quot; data-sk=&quot;tooltip_parent&quot;&gt;remote-first hybrid working model&lt;/a&gt;&lt;/em&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, Poland, or Portugal. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;All roles have an in-person component: Conditions permitting, teams meet 2–4 weeks every quarter at one of Grammarly’s hubs in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a workspace in Kraków. &lt;/em&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.&lt;/em&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly team members in this role must be based in the United States or Canada, and they must be able to collaborate in person 2-3 weeks per quarter, traveling if necessary to the hub(s) where the team is based.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;The opportunity&amp;nbsp;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Every day, tens of millions of people and 50,000 professional teams rely on Grammarly’s AI-enabled communication assistance to help them communicate confidently and achieve their goals. Our team members have the autonomy to take on exciting challenges in pursuit of our mission to improve lives by improving communication. Together, we’re building on more than a decade of steady growth and profitability. We’re defining the communication assistance category for individuals, enterprises, and developers with tailored service offerings: &lt;/span&gt;&lt;a href=&quot;https://www.grammarly.com/premium&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly Premium&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, &lt;/span&gt;&lt;a href=&quot;https://www.grammarly.com/business/free-trial?utm_source=google&amp;amp;utm_medium=cpc&amp;amp;utm_phase=GB&amp;amp;utm_campaign=GB_Brand_Exact_Global&amp;amp;gclid=Cj0KCQiAvqGcBhCJARIsAFQ5ke7vpJwa3I9Mexp_WnI_yEaDHPvgwTefDYcjibA15aNGaae_0B96jecaAi89EALw_wcB&amp;amp;gclsrc=aw.ds&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly Business&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, &lt;/span&gt;&lt;a href=&quot;https://www.grammarly.com/edu&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly for Education&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, and &lt;/span&gt;&lt;a href=&quot;https://developer.grammarly.com/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly for Developers&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. All of this begins with our team collaborating in an inclusive, values-driven, and learning-oriented environment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;To achieve our ambitious goals, we’re looking for a Senior Business Intelligence Analyst to enable Grammarly to make better, faster data-driven business decision-making. This is a high-impact role within the broader Data team at Grammarly that focuses on building the next-generation Business Intelligence stack, fostering a data-driven culture in the entire organization, and empowering decision-makers at all levels of the company with a single source of truth.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Senior Business Intelligence Analysts will work closely with the product, marketing, and business leaders, the Data Engineering team, and other Analytics professionals to develop scalable Business Intelligence solutions for the company.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;Your impact&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Senior Business Intelligence Analyst, you will:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with various product and business stakeholders to develop scalable Business Intelligence analytics and reporting solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build complex, production-grade SQL or Python pipelines creating sources of truth for the key Grammarly metrics.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the Data Engineering team to provide high-quality data requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribute to the strategy of Product teams across the company.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify new opportunities for the use of data for all functions across Grammarly.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;We’re looking for someone who&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Is able to collaborate in person 3 weeks per quarter, traveling if necessary to the hub where the team is based.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Has strong data ETL pipeline development and data visualization experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Has 8+ years of work experience as a Business Intelligence Engineer, Data Analyst, Product Analyst, or a similar role.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Has strong analytical and critical thinking skills, high attention to detail, and a strong bias toward actionable insights.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Has a passion for communicating insights through the language of data.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Support for you, professionally and personally&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional growth: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A connected team: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and &lt;/span&gt;&lt;a href=&quot;https://www.grammarly.com/blog/supportive-workplace-for-lgbtqia/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;LGBTQIA+&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; team members, women, and parents. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Compensation and Benefits&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Disability and life insurance options&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401(k) and RRSP matching&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Paid parental leave&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Home office stipends&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Caregiver and pet care stipends&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Wellness stipends&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Admission discounts&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Learning and development opportunities&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;div data-pm-slice=&quot;1 1 []&quot; data-en-clipboard=&quot;true&quot;&gt;Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to &lt;a href=&quot;https://www.grammarly.com/jobs/openings/compensation-zones&quot;&gt;this page&lt;/a&gt;. If a location of interest is not listed, please speak with a recruiter for additional information.&amp;nbsp;&lt;/div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;div&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;United States:&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Zone 1: &lt;span data-sheets-value=&quot;{&amp;quot;1&amp;quot;:3,&amp;quot;3&amp;quot;:226000}&quot; data-sheets-userformat=&quot;{&amp;quot;2&amp;quot;:6225,&amp;quot;3&amp;quot;:{&amp;quot;1&amp;quot;:4,&amp;quot;2&amp;quot;:&amp;quot;\&amp;quot;$\&amp;quot;#,##0&amp;quot;,&amp;quot;3&amp;quot;:1},&amp;quot;7&amp;quot;:{&amp;quot;1&amp;quot;:[{&amp;quot;1&amp;quot;:2,&amp;quot;2&amp;quot;:0,&amp;quot;5&amp;quot;:{&amp;quot;1&amp;quot;:2,&amp;quot;2&amp;quot;:0}},{&amp;quot;1&amp;quot;:0,&amp;quot;2&amp;quot;:0,&amp;quot;3&amp;quot;:1},{&amp;quot;1&amp;quot;:1,&amp;quot;2&amp;quot;:0,&amp;quot;4&amp;quot;:1}]},&amp;quot;9&amp;quot;:1,&amp;quot;14&amp;quot;:{&amp;quot;1&amp;quot;:3,&amp;quot;3&amp;quot;:1},&amp;quot;15&amp;quot;:&amp;quot;Arial&amp;quot;}&quot;&gt;$185,000&lt;/span&gt; – &lt;span data-sheets-value=&quot;{&amp;quot;1&amp;quot;:3,&amp;quot;3&amp;quot;:281000}&quot; data-sheets-userformat=&quot;{&amp;quot;2&amp;quot;:6241,&amp;quot;3&amp;quot;:{&amp;quot;1&amp;quot;:4,&amp;quot;2&amp;quot;:&amp;quot;\&amp;quot;$\&amp;quot;#,##0&amp;quot;,&amp;quot;3&amp;quot;:1},&amp;quot;8&amp;quot;:{&amp;quot;1&amp;quot;:[{&amp;quot;1&amp;quot;:2,&amp;quot;2&amp;quot;:0,&amp;quot;5&amp;quot;:{&amp;quot;1&amp;quot;:2,&amp;quot;2&amp;quot;:0}},{&amp;quot;1&amp;quot;:0,&amp;quot;2&amp;quot;:0,&amp;quot;3&amp;quot;:1},{&amp;quot;1&amp;quot;:1,&amp;quot;2&amp;quot;:0,&amp;quot;4&amp;quot;:1}]},&amp;quot;9&amp;quot;:1,&amp;quot;14&amp;quot;:{&amp;quot;1&amp;quot;:3,&amp;quot;3&amp;quot;:1},&amp;quot;15&amp;quot;:&amp;quot;Arial&amp;quot;}&quot;&gt;$239,000&lt;/span&gt;/year (USD)&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Zone 2: $166,000 – $215,000/year (USD)&lt;/span&gt;&lt;/div&gt;
&lt;h3&gt;&lt;strong&gt;We encourage you to apply&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Please note that EEOC is optional and specific to US-based candidates.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#NA&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;span data-sheets-value=&quot;{&amp;quot;1&amp;quot;:2,&amp;quot;2&amp;quot;:&amp;quot;#LI-MP1&amp;quot;}&quot; data-sheets-userformat=&quot;{&amp;quot;2&amp;quot;:31617,&amp;quot;3&amp;quot;:{&amp;quot;1&amp;quot;:0},&amp;quot;10&amp;quot;:2,&amp;quot;11&amp;quot;:0,&amp;quot;12&amp;quot;:0,&amp;quot;14&amp;quot;:{&amp;quot;1&amp;quot;:2,&amp;quot;2&amp;quot;:0},&amp;quot;15&amp;quot;:&amp;quot;Calibri, sans-serif&amp;quot;,&amp;quot;16&amp;quot;:12,&amp;quot;17&amp;quot;:1}&quot;&gt;#LI-MP1&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p class=&quot;p1&quot;&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;Please note that Grammarly’s COVID-19 vaccination policy requires that all team members in North America be vaccinated against COVID-19 to meet in person for Grammarly business or to work from a North America hub location. Qualified candidates in North America who cannot be vaccinated for medical reasons or because of a sincerely held religious belief may request a reasonable accommodation to this policy. In Europe, all team members meeting in person for official Grammarly business or working from a hub location are strongly encouraged to be vaccinated and provide proof of COVID-19 vaccination.&lt;/em&gt;&lt;/p&gt;
&lt;p class=&quot;p1&quot;&gt;#LI-Hybrid&lt;/p&gt;&lt;/div&gt;

Senior Business Intelligence Analyst

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home! &lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;About the team:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Leads Marketplace Analytics team provides insights and helps optimize strategy by working closely with leadership across our sales, customer care, product development, and finance organizations. Our business is a two-sided marketplace of homeowners and service professionals, which makes our jobs complex and data rich. We work in a cross-functional capacity to develop, execute, monitor, and refine initiatives that drive business value. Due to the multifaceted nature of our business, our team provides an excellent environment to stretch your business acumen, technical know-how and quantitative skills while providing insight to the company.&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What will you do?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Be a valuable partner to the leadership teams across different business units, providing data-driven insight and analysis&lt;/li&gt;
&lt;li&gt;Work with key stakeholders to improve P&amp;amp;L economics and uncover transformational opportunities&lt;/li&gt;
&lt;li&gt;Learn the complex Angi ecosystem&lt;/li&gt;
&lt;li&gt;Synthesize large data sets into digestible information&lt;/li&gt;
&lt;li&gt;Pursue new approaches to solving problems with creativity and innovation&lt;/li&gt;
&lt;li&gt;Develop your technical skills – particularly in SQL, Tableau, Looker, and Excel&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What qualities are we looking for?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Studying for a degree in a technical field such as Business Analytics, Engineering, Finance, Economics, etc.&lt;/li&gt;
&lt;li&gt;Anticipated graduation date in December 2023 or May 2024&lt;/li&gt;
&lt;li&gt;Intellectual curiosity balanced with an orientation for getting stuff done&lt;/li&gt;
&lt;li&gt;SQL experience and knowledge of relational databases, Tableau, Looker, and Excel&lt;/li&gt;
&lt;li&gt;Superior analytical, problem-structuring, and problem-solving skills; experience synthesizing data into information, and presenting concise analyses&lt;/li&gt;
&lt;li&gt;Strong grasp of statistics, with experience in statistical languages (R, Python, etc.) a plus&lt;/li&gt;
&lt;li&gt;Excellent verbal and written communications skills&lt;/li&gt;
&lt;li&gt;Ability to manage multiple projects simultaneously and willingness to quickly pivot into new tasks as needed&lt;/li&gt;
&lt;li&gt;Ability to validate results of analyses by reconciling with data from other sources&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Attention to detail, a sense of urgency, and relentless follow through&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;We value diversity!&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span data-contrast=&quot;auto&quot;&gt;Compensation &amp;amp; Benefits&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li data-leveltext=&quot;&quot; data-font=&quot;Symbol&quot; data-listid=&quot;5&quot; data-aria-posinset=&quot;1&quot; data-aria-level=&quot;1&quot;&gt;&lt;span data-contrast=&quot;auto&quot;&gt;The salary band for this position range&lt;/span&gt;s&lt;strong&gt; &lt;/strong&gt;from $25-$35/hour&lt;span data-contrast=&quot;auto&quot;&gt;&amp;nbsp;and will commensurate with experience and performance&lt;/span&gt;&lt;span data-contrast=&quot;auto&quot;&gt;.&lt;/span&gt;&lt;span data-contrast=&quot;auto&quot;&gt;&amp;nbsp;Compensation may vary based on factors such as cost of living.&lt;/span&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233279&amp;quot;:true,&amp;quot;201341983&amp;quot;:0,&amp;quot;335559739&amp;quot;:160,&amp;quot;335559740&amp;quot;:259}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Internship runs from June 12 – August 18 (10 weeks)&lt;span data-ccp-props=&quot;{&amp;quot;134233279&amp;quot;:true,&amp;quot;201341983&amp;quot;:0,&amp;quot;335559739&amp;quot;:160,&amp;quot;335559740&amp;quot;:259}&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span data-ccp-props=&quot;{&amp;quot;134233279&amp;quot;:true,&amp;quot;201341983&amp;quot;:0,&amp;quot;335559739&amp;quot;:160,&amp;quot;335559740&amp;quot;:259}&quot;&gt;#LI-Hybrid&lt;br&gt;&lt;/span&gt;&lt;/p&gt;

Business Analyst Intern, Leads Marketplace Analytics

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. We deeply understand providers, locations, services, appointments, business rules, and moreover, we understand patients -- who they are, the preferred method of communication, upcoming appointments, lapsed appointments, outstanding bills, health risks, and more. With this intelligence, our platform fuels highly relevant and personalized experiences across all mediums (website, email, voice…) allowing patients to get healthy, stay healthy, and have a better relationship with the health care provider.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;**This is a remote role**&lt;/strong&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;Summary&amp;nbsp;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Senior Cloud Data Operations Engineer is responsible for delivering Loyal’s cloud-based data warehouse.&amp;nbsp; They interface with groups across the organization to ensure we are collecting and storing data in a way that makes it easy to create and consume.&amp;nbsp; They identify best practices for big data management, select the right tooling, create a workable data architecture, and drive an implementation roadmap others can depend on.&amp;nbsp; The Senior Cloud Data Operations Engineer also works closely with our security group to ensure data security and privacy.&amp;nbsp; They also mentor others on the team, providing technical leadership to those they work with.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;You will&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create data streams and consolidate data sources into a single cloud-based data warehouse&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Architect and catalog data warehouse storage schema&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with product teams to enable easy data aggregation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with data consumers (analysts, data scientists, and AI/ML engineers) to ensure data is easily accessible and consumable&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Create and execute a roadmap that meets data storage and availability goals&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Ensure data is secure through data analysis, access control, and encryption&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;You have&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s degree in computer science, information systems, applied math or related field, or equivalent work experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum 5 years of experience working with cloud data processing services (AWS, Azure, or GCP).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum 3 year experience with Big Data technologies, such as Databricks, Snowflake, Spark, Hadoop, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong experience in creating data architecture and storage schemas required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant working knowledge of SQL and other query languages and tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant experience with building relational database systems strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with ETL tools a plus&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of Python preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Software development, data analytics, or data science experience is a plus.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working within a software as a service (SaaS) company preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working within a high growth and/or ambiguous environment, with proven experience to be dynamic preferred.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;#LI-REMOTE&lt;/em&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;em&gt;We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications. &amp;nbsp;Don’t let that be why you miss out on this opportunity! &amp;nbsp;We encourage you to apply if you can demonstrate many of these skills and competencies.&amp;nbsp;&lt;/em&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;&lt;strong&gt;Loyal to our employees&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We are a remote-friendly company! We encourage you to apply from anywhere in the United States. We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need (including a little fun).&amp;nbsp; Here is what we offer full-time employees:&lt;/div&gt;
&lt;ul&gt;
&lt;li&gt;Flexible paid time off, sick and personal days&lt;/li&gt;
&lt;li&gt;At least one holiday per month (sometimes, more!)&lt;/li&gt;
&lt;li&gt;Full health, dental, and vision insurance - Loyal pays the premium for all employees!&lt;/li&gt;
&lt;li&gt;One Time Home Office Setup Stipend For Remote &amp;amp; Hybrid Roles&lt;/li&gt;
&lt;li&gt;Monthly Internet Stipend for Remote &amp;amp; Hybrid Roles&lt;/li&gt;
&lt;li&gt;Long term &amp;amp; short term disability&amp;nbsp;&lt;/li&gt;
&lt;li&gt;401[k] plan&lt;/li&gt;
&lt;li&gt;16 Weeks Paid Parental Leave&lt;/li&gt;
&lt;li&gt;2 Volunteer days per year&lt;/li&gt;
&lt;li&gt;Matching Gift Program&lt;/li&gt;
&lt;li&gt;Participation Grant Program&lt;/li&gt;
&lt;li&gt;Annual Travel/Team Events up to twice per year (post-COVID)&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;&lt;strong&gt;Our Commitment&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;
&lt;p data-pm-slice=&quot;1 1 []&quot;&gt;We believe that the key to Loyal&#x27;s success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.&lt;/p&gt;
&lt;p&gt;Loyal is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it&#x27;s the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.&lt;/p&gt;
&lt;p&gt;We consider qualified applicants regardless of criminal histories, consistent with legal requirements.&lt;/p&gt;
&lt;p&gt;Further, consistent with applicable federal and state law, Loyal provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Loyal’s policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require a reasonable accommodation in connection with the application process, please contact the Talent Acquisition Department at &lt;a class=&quot;ProsemirrorEditor-link&quot; href=&quot;mailto:talentacquisition@loyalhealth.com&quot;&gt;talentacquisition@loyalhealth.com&lt;/a&gt;.&lt;/p&gt;
&lt;/div&gt;
&lt;div&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;
&lt;p data-pm-slice=&quot;1 1 []&quot;&gt;&lt;strong&gt;COVID-19 Vaccinations&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Consistent with Loyal policy, candidates performing in-person work will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. If you require a reasonable accommodation to Loyal’s vaccination requirement, please contact the People Department at &lt;a class=&quot;ProsemirrorEditor-link&quot; href=&quot;mailto:people@loyalhealth.com&quot;&gt;people@loyalhealth.com&lt;/a&gt;.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;

Senior Cloud Data Operations Engineer

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re looking for Bilingual Enterprise Customer Support Advocate, &lt;/span&gt;fluent in French, &lt;span style=&quot;font-weight: 400;&quot;&gt;to help us assist our Enterprise clients with prompt, friendly and accurate help through any medium or channel. While working with Enterprise customers worldwide, you will communicate in a professional, helpful and engaging tone with a focus on efficiently finding the right solution with each client. While working remotely anywhere in Canada or in a hybrid work arrangement (in accordance with Hootsuite’s distributed workforce strategy) in Hootsuite’s Toronto or Vancouver office, you will report to the Team Lead, Enterprise Customer Support.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU’LL DO:&lt;/strong&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify opportunities for cross/up-sell and connect clients with their CSA/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite &lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT YOU’LL NEED:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Fully fluent in French and English (verbal and written)&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Some practical experience in a product or customer technical support role&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent interpersonal, verbal, and written communication skills &lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to multitask, attention to detail and time management are essential&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in a multi-channel environment (Phone/Chat/Email)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong work ethic to handle multiple requests with exceptional follow-through&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, etc]&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Interpersonal Savvy: relates openly and comfortably with diverse groups of people&lt;br&gt;&lt;br&gt;&amp;nbsp;&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHO YOU ARE:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Tenacious. You are determined to succeed, &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;and you are motivated by the success of customers, colleagues and the community.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Curious. You are always learning and seeking ways to make things better.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;hr&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In all we do, our six guiding principles light the way:&lt;/span&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Step Up:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Show the world what it looks like to live and work by these guiding principles. #StepUp&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;One Team: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best&amp;nbsp; work without compromising who they are. #OneTeam #FreeToBeMe&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Customer Obsessed: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus relentlessly on helping our customers succeed. #CustomerObsessed&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Go Fast, Be Agile: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Play to Win: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Neighbours &amp;amp; Allies: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Give back to our communities and be an ally. #SocialForGood #Allies&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#LI-AK1&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

Bilingual Enterprise Customer Support Advocate

&lt;div class=&quot;content-intro&quot;&gt;&lt;h2&gt;&lt;strong&gt;✨ One platform, a whole world of opportunity&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;everywhere&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When it comes to global employment, we walk the walk. We’re proof that companies don&#x27;t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:&lt;/span&gt;&lt;/p&gt;
&lt;div&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🌈 Established a diverse leadership team and an employee base that’s 60% female&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🏆 Achieved one of the highest employee engagement scores in its class&lt;/span&gt;&lt;/div&gt;
&lt;div&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🦄 &lt;/span&gt;&lt;strong&gt;Raised $150 million in Series C funding at a valuation of over $1 billion!&lt;/strong&gt;&lt;/div&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;and&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; be empowered to work remotely while doing so, we’d love for you to apply!&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h2&gt;&lt;strong&gt;&amp;nbsp;👩‍💻 The Role&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Location: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;To create the best experience for our new hire (you?!) this role does require that you are based within -5 / +5 UTC timezones&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are seeking an Invoicing Analyst to join our team. The Invoicing Analyst will be responsible for managing Oyster’s invoicing process, ensuring timely and accurate invoices are sent to clients. The ideal candidate will have a strong background in finance and accounting, excellent analytical skills, and experience working with invoicing systems.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will be able to take ownership of the invoicing process and drive process improvements. This position will take a proactive approach and be able to identify areas for improvement and implement changes. The ability to work collaboratively with internal teams and stakeholders is crucial for success in this role.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;What you&#x27;ll do…&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the invoicing process from start to finish, ensuring timely and accurate invoices are sent to clients each month&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyze billing data to identify and resolve discrepancies, errors, or missing information.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Run advanced reconciliations requiring data manipulation &amp;amp; standardization to identify billing gaps &amp;amp; then work to implement solutions for both manual &amp;amp; automated improvements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with internal teams such as product, engineering, payroll operations, customer success, and accounting to ensure all invoicing information is accurate and up-to-date.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide regular reports on invoicing performance to management and other stakeholders.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support vendor issue resolution activities by communicating with vendors, conducting root cause analysis, coordinating with internal teams and documenting resolution.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a subject matter expert, assist the finance success team in addressing client inquiries&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Constantly seek deep understanding of the business and keep the pace with updates in a dynamic environment.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What we&#x27;re looking for 📜&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years of experience in Finance Operations (including Financial Accounting, Data Analytics, Financial Analysis)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Active accounting or accounting-equivalent qualification (eg. ACCA, CPA, CIMA)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong attention to detail and accuracy&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong analytical skills with the ability to identify trends and patterns in financial data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in using BI tools like Tableau, Power BI, and QlikView for data analysis and visualization&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced Excel abilities (sumif, index match, etc). Experience with Power Automate preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Process oriented with the ability to quickly understand a process &amp;amp; improve upon it&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exposure operating on tight deadlines &amp;amp; working with numerous stakeholders&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience thriving in a fast-paced environment &amp;amp; a passion for learning new things&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work independently and manage multiple tasks and priorities.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;You&#x27;ll also need...&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A reliable home internet connection (or be able to get one)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fluent English language skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A passion for Oyster &amp;amp; what we’re building!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;h2&gt;&lt;strong&gt;🦪 How we work together at Oyster&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌&amp;nbsp; We build trust. 🤝 We thrive together. 🌍&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our mission is to create a more equal world—one global hire at a time. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We embrace asynchronous communication and collaborative work—and we share how we work in the &lt;a class=&quot;c-link c-link--focus-visible c-link--underline&quot; href=&quot;https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d&quot; data-sk=&quot;tooltip_parent&quot;&gt;Oyster Public HQ&lt;/a&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;—to help other global teams learn from our experiences.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;💌&amp;nbsp; How YOU work&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created &lt;a href=&quot;https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395&quot; target=&quot;_blank&quot;&gt;&lt;span class=&quot;notion-enable-hover&quot; data-token-index=&quot;0&quot; data-reactroot=&quot;&quot;&gt;How YOU Work; &lt;/span&gt;&lt;/a&gt;&lt;span class=&quot;notion-enable-hover&quot; data-token-index=&quot;1&quot; data-reactroot=&quot;&quot;&gt;a program of policies, practices, and perks to support your whole human experience as an employee at Oyster. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Work from anywhere: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Oyster is a borderless, HQ-less company. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As long as your work gets done on time, your team has the support they need, and you&#x27;re authorized to work where you live, the world is truly your Oyster.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Paid time off: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Mental health support:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We consider your mental health a top priority. We offer access to &lt;/span&gt;&lt;a href=&quot;https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Plumm&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, a mental well-being service, to support your mental health.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Wellbeing allowance:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp; Each month, Oyster will top up your &lt;/span&gt;&lt;a href=&quot;https://oysterhr.notion.site/Juno-987fd6194012448d94ef85e36a4fe213&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Juno&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Flexible parental leave:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;how&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;WFH stipend:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; $3000 stipend to spend on your laptop and any other equipment you need for your home office; we&#x27;ll get you up and running in no time!&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;✨ The best jobs should be available to everyone&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email jobs@oysterhr.com with the subject line: &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Interview Accommodations&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; if you require any reasonable accommodations throughout the recruiting process.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Senior Invoicing Analyst

&lt;div&gt;&lt;b style=&quot;font-size: 18px&quot;&gt;Company description&lt;/b&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.&amp;nbsp;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;b style=&quot;font-size: 18px&quot;&gt;Project objective&lt;/b&gt;&lt;/div&gt;&lt;div&gt;The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.&lt;/div&gt;

Data collector / Driver

&lt;h2&gt;&lt;strong&gt;About the team &amp;amp; opportunity&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;What’s so great about working on Calendly’s Marketing team?&lt;/p&gt;
&lt;p&gt;We show our prospective customers the value of our product and features in increasing their most valuable asset…time.&lt;/p&gt;
&lt;p&gt;Why do we need you? Well, we are looking for a Sr. Webinar Marketing Manager who will bring excellent storytelling skills, a strategic approach, and the ability to efficiently work cross-functionally. You&#x27;ll report to the Manager of Campaign Marketing, and you will be responsible for owning the webinar channel for Calendly, from strategy, content creation and presentation, to reporting and analytics.&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;A day in the life of a Sr. Webinar Marketing Manager at Calendly&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;You will start with understanding our existing and previous webinar strategy and performance, and you will partner with other leads on the Marketing team to understand the needs &amp;amp; develop a strategy to increase Pipeline and ARR from this critical channel. You will take ownership for owning our Webinar channel, our top channel for driving MQLs. You will tell stories and use your passion for putting the customer first to help meet your goals.&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;On a typical day, you will be working on:&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Building and presenting on webinars and other virtual experiences to support the full funnel, from thought leadership, product adoption, and upsell/cross-sell.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Experimenting with different formats and offers to improve webinar attendance and performance.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Partnering with Product and Solutions Marketing, Demand Generation, and Sales to create programs to hit the Marketing team goals.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Coordinating with marketing teams to promote webinar promotions to drive audience registration (web site, email campaigns, organic social media, co-marketing, etc.).&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Leading the repackaging of all the content you create to fit into other coordinated marketing campaigns.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Securing speakers/presenters, partners, sales engineers for demos and customers for programs.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Coordinating registration and follow up for each webinar, including all drip campaigns.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Measuring the success of each webinar and report the results to management.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What do we need from you?&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;3-5+ years of B2B demand generation experience with both enterprise and PLG marketing.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Community and customer-focused, with excellent storytelling skills through presentations and slides&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Analytically-minded with a focus on target attainment, using data to inform strategies and priorities.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Ability to multitask and meet deadlines in a fast-paced environment, while paying close attention to details&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Experience working with marketing automation software such as Marketo&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Experience working with CRM such as Salesforce, including campaign and lead management and reporting&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Excellent interpersonal and communication skills with an ability to work optimally cross-functionally and with all levels within the organization&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;A growth mindset – always making improvements, trying new things, rolling with changes, failing fast, and a can-do attitude&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s an excellent time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional career.&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;Our Hiring Process:&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Typically, individuals will participate in the following interview process. However, there may be slight nuances given the role and or department we are hiring for. Please keep in mind that individuals can be declined from the position at any stage of the process.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a great time to ask any initial questions you have about the company or the role.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Next, we’ll put you in direct contact with your potential manager. You’ll get a chance to learn even more about life at Calendly, the responsibilities within your role, and the qualities needed to succeed here.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Next, you’ll meet with your potential team members.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Then, we will ask you to give a presentation that will give you the ability to highlight your skills.&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li&gt;Finally, we connect with those you’ve worked with before, to learn more about the impact you can make, the value you bring, and the best way to set you up for success at Calendly.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly. The recruiter assigned to this role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;This specific role is not eligible for employment in Hawaii, or Alaska. Note that all individual roles will specify location eligibility.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Candidates residing in California may visit our Notice at Collection for California Candidates here:&lt;/strong&gt;&lt;a href=&quot;https://docs.google.com/document/d/1umDezE825XsE0I6hXkYvgBEkZgrnwBTr/edit&quot;&gt;&lt;strong&gt; &lt;/strong&gt;&lt;strong&gt;Notice at Collection&lt;/strong&gt;&lt;/a&gt;&lt;/p&gt;

Senior Webinar Marketing Manager

&lt;p&gt;&lt;strong&gt;Overjet is on a mission to improve oral health for all.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our cutting-edge artificial intelligence technology encodes dentist-level training and analysis into scalable software tools. Today, our flagship products are used by some of the country’s largest insurance companies, dental support organizations, and dental practices to enable the best patient care.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re building an ambitious team of data scientists, software engineers, clinicians, and business thinkers and doers.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overjet is backed by an amazing consortium of Venture Capital including General Catalyst, Insight Partners, Crosslink Capital and the E14 Fund. The company has raised nearly $80 million in capital to accelerate talent acquisition and product development driven by strong demand for Overjet’s dental AI.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Role &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Sr. ML Ops Engineer at Overjet, your aim will be to help in the development of tools that better productionalize the entirety of the ML Lifecycle, optimize pipeline performance for cost and reliability and implement best practices during model deployment.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An ideal candidate will be responsible for expanding and optimizing our data and machine learning pipeline architecture.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and maintain machine learning pipelines.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deploy machine learning models for low latency inference.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Implement and maintain metrics for tracking ML models performance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design and develop internal tools and APIs related to data ingestion and product quality.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure responsiveness of inference pipeline applications.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Oversee projects from conception to finished product.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Meeting both technical and consumer needs.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of ML or ML Ops experience in a production environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience with Google Cloud Platform (GCP) or AWS&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience building Docker containers () maintaining Kubernetes infrastructure&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of experience in at least one ml deployment tools such as mlflow, kubeflow, bentoml, or any other similar opensource tool&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building auto-scaling ML systems&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building tools for ML scientists&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with database (SQL and NoSQL) systems such as&amp;nbsp; BigQuery, Postgres, MongoDB&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong programming skills in Python (5+ years)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why Overjet?&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive Compensation and Equity&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully Remote Working Policy for US Based Employees&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k plans with a matching program&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Life and AD+D Insurance&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;8 weeks Paid Parental Leave&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Optional HSA with Employer contribution&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Flexible PTO policy and company-paid holidays&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Annual Learning and Development Stipend&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work from Home Stipend&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Company Recognition&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2022 AI-50 Forbes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2022 22 Start-ups to Watch in 2022 - Built in Boston&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2021 AI 100 Ranking, showcasing the 100 most promising private artificial intelligence companies in the world - CB Insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2021 Digital Health 150, highlighting the 150 most promising private digital health companies in the world - CB Insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2020 &amp;amp; 2019 Digital Health 150 - CB Insights&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;&lt;strong&gt;EEOC&lt;/strong&gt;&lt;/h4&gt;
&lt;h4&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don&#x27;t meet 100% of the qualifications for this job, we strongly encourage you to apply!&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/h4&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;#LI-Remote&lt;/span&gt;&lt;/p&gt;

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