&lt;h2&gt;&lt;strong&gt;Who We Are&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.&lt;/p&gt;
&lt;p&gt;Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.&lt;/p&gt;
&lt;p&gt;At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;What We Need&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;2K Mobile Consumer Insights is looking for an experienced professional in consumer&amp;nbsp;research to join our team as a Consumer Insights Manager.&lt;/p&gt;
&lt;p&gt;Reporting to the Sr.&amp;nbsp;Manager, you will be responsible for identifying actionable insights across 2K&amp;nbsp;Mobile’s portfolio as well as the overall gaming marketplace.&lt;/p&gt;
&lt;p&gt;You&#x27;ll represent the “voice of the consumer”. You&#x27;ll inform new play experiences and&amp;nbsp;help improve the future of gaming at 2K Mobile. You&#x27;ll guide business strategies&lt;br&gt;using stories with consumer insight at the core.&lt;/p&gt;
&lt;p&gt;As Consumer Insights Manager, you will join a team that is constantly in pursuit of&amp;nbsp;understanding our consumers - their motivations for playing games and how their&amp;nbsp;behaviours change alongside the gaming market. You&#x27;ll partner closely with our&amp;nbsp;product, studios, and marketing teams. We are looking for a CI manager who is not&amp;nbsp;just a thought-leader, but also a relationship-builder who can collaborate and&amp;nbsp;understand our partners&#x27; context to create research roadmaps and deliver insights&amp;nbsp;that will have real impact on our games and communications.&lt;/p&gt;
&lt;p&gt;You Will:&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Develop and represent the “voice of consumer” through thoughtful data&amp;nbsp;collection, insightful observations, and careful analysis&lt;/li&gt;
&lt;li&gt;Identify and synthesize insights that inform key business decisions for the Product and Marketing organizations&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Manage all aspects of primary research, including partnering with stakeholders to identify research objectives, identifying vendor partners, choosing appropriate methodologies, and analyzing results.&lt;/li&gt;
&lt;li&gt;Translate research findings into clear and actionable recommendations&amp;nbsp;through compelling analysis, storytelling, and presentations to different&amp;nbsp;cross-functional teams and leadership.&lt;/li&gt;
&lt;li&gt;Help manage research plans, budget, and ensure alignment with business&amp;nbsp;team objectives.&lt;/li&gt;
&lt;li&gt;Be the voice of the consumer and empower business partners to make better&amp;nbsp;decisions.&lt;/li&gt;
&lt;li&gt;Build strong relationships with Product and Marketing team leaders to stay on&amp;nbsp;top of business needs.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What You’ll Do&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;Be part of a growing consumer insights team. In this role, you will be responsible for the development and application of best-in-class market analysis methodologies as part of 2K Mobile’s consumer and market insights program that informs product strategy, brand direction, and product opportunities. Alongside delivering market analysis and insights proactively and in response to business questions, you will build tools visualizations to unlock market data to drive insight into the market. You will play a significant role in crafting the future of market insights within 2K Mobile.&lt;/p&gt;
&lt;p&gt;The ideal candidate will have knowledge of third-party data sets, experience working&amp;nbsp;with large scale tracking data, and expertise in triangulating across multiple data&amp;nbsp;sources to identify market opportunities or threats, and shaped consumer and&amp;nbsp;market strategies.&lt;/p&gt;
&lt;p&gt;We’re seeking a self-starter with strong performance and business analytics&amp;nbsp;expertise, partner management skills, and strategic and analytical thinking skills.&lt;/p&gt;
&lt;p&gt;Excellent communication and facilitation skills and the ability to be flexible and&amp;nbsp;navigate dynamic environments will be a key to success.&lt;/p&gt;
&lt;p&gt;Key Responsibilities include, but are not limited to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Demonstrate an understanding of a range of market research data and advanced analytical methods to deliver insights on market trends, opportunities and risks&lt;/li&gt;
&lt;li&gt;Recommend and establish data and analysis standard processes for triangulation and calibration of multiple market data sources&lt;/li&gt;
&lt;li&gt;Define, produce, and present results including dashboards, presentations and recurring reports that find opportunities to shape product roadmaps, consumer experiences and that advise and inspire key stakeholders to action&lt;/li&gt;
&lt;li&gt;Develop and enforce timelines to run and implement project components efficiently and within budget&lt;/li&gt;
&lt;li&gt;Lead vendors and internal partners with communications that create rapport, trust, and satisfaction&lt;/li&gt;
&lt;li&gt;Understand partner needs and help them reach their goals via research execution, as well as giving suggestions based on subject matter expertise outside of research data&lt;/li&gt;
&lt;li&gt;Recognize opportunities for improvement and take action to capitalize on them. Actively lead problem solving efforts, providing suggestions and taking action on areas needing improvement. Adapt processes and analyses as needs change&lt;/li&gt;
&lt;li&gt;Manage multiple projects, balancing both speed and difficulty&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.&lt;/p&gt;
&lt;p&gt;Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.&lt;/p&gt;
&lt;p class=&quot;xmsonormal&quot;&gt;#LI-Hybrid&lt;/p&gt;

Consumer Insights Manager, Mobile (Temporary)

&lt;p&gt;&lt;strong&gt;AgileThought&amp;nbsp;&lt;/strong&gt;exists to disrupt the status quo and build transformative digital solutions to solve our client&#x27;s biggest problems. We know the cutting-edge technology and customer experience business needs, and we hire the best-in-class technologists to bring those solutions to life.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;You will fit in here if...&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You love to solve complex business problems and work with clients who value your technical expertise.&amp;nbsp;&lt;br&gt;You aren&#x27;t afraid to fail, and you thrive in an ever-evolving environment.&amp;nbsp;&lt;br&gt;You enjoy working on a team in a diverse, multi-disciplinary capacity driving toward common goals and outcomes.&amp;nbsp;&lt;br&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required competencies:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;- 3-5 years of experience&lt;br&gt;- Bilingual in both Spanish/English (expert level in both written &amp;amp; verbal)&lt;br&gt;- Experience alerting/monitoring of automated&lt;br&gt;- Experience troubleshooting&lt;br&gt;- Detail oriented&lt;br&gt;- Excel experience&lt;br&gt;- Data analysis skills&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;- Hybrid position&lt;br&gt;- 2 days a week on-site at either Queretaro or Mexico City locations&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What we offer...&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Globally distributed workforce who will challenge you to be better&amp;nbsp;&lt;br&gt;Smashing benefits that work for your lifestyle&amp;nbsp;&lt;br&gt;Flexible time-away&amp;nbsp;&lt;br&gt;Virtual Work&amp;nbsp;&lt;br&gt;Optional office locations for drop-in collaboration in unique destinations&amp;nbsp;&lt;br&gt;&amp;nbsp;&lt;br&gt;&lt;strong&gt;Join us! &amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We want to work with smart, creative and interesting people! Don&#x27;t see a position that fits perfectly? Keep an eye on our careers page as we are growing and adding new opportunities every day! We want to meet you!&amp;nbsp;&lt;/p&gt;
&lt;p&gt;The fine print...&amp;nbsp;&lt;/p&gt;
&lt;p&gt;If you have any requests or requirements that would support you throughout the interview process, please reach out to us.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;AgileThought is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local law.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Let’s re-imagine the future of technology together!&lt;/strong&gt;&lt;/p&gt;

Technical/Systems Analyst

&lt;p&gt;Job Title&lt;br&gt;Business Analyst, Macro Middle Office Technology&lt;/p&gt;
&lt;p&gt;A Career with Point72’s Technology Team&lt;br&gt;As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.&lt;/p&gt;
&lt;p&gt;The Macro Middle Office trade processing and position team is responsible for the development, maintenance, and automation of the systems that process trade executions into position keeping systems. The systems support a wide range of financial products and asset classes including equities, fixed income, foreign exchange, and credit. The team is global with personnel and service providers located throughout North America, Europe, and Asia.&lt;/p&gt;
&lt;p&gt;What you’ll do&lt;br&gt;• Analyze and document business process, listening to management, stakeholders and developers.&lt;br&gt;• Research, measure and report requirements a and translate to implementation specifications, including one-off enhancement requests as well as large-scale projects.&lt;br&gt;• Build consensus between stakeholders and developmers to define clear and testable acceptance criteria&lt;br&gt;• Document data and process flows, both existing and proposed&lt;br&gt;• Work with the team lead to organize, maintain, and track capacity, velocity, statuses, and deliverables&lt;/p&gt;
&lt;p&gt;What’s required&lt;br&gt;• 3+ years of financial services industry experience as a Business Analyst or Project Manager with a proven track record of improving business and operational processes.&lt;br&gt;• Experience working with a third-party books and records system (Orchestrade, Murex, Calypso, FIS or close competitors).&lt;br&gt;• Knowledge of financial products including fixed income, FX, credit, equities, and derivatives and associated trade capture and lifecycle&lt;br&gt;• Excellent verbal and written communication skills, fluency with presentation software.&lt;br&gt;• Good meetings discipline and presence at all levels of the organization.&lt;br&gt;• Attention to detail and commitment to reliable production deliverables&lt;br&gt;• Commitment to the highest ethical standards&lt;/p&gt;
&lt;p&gt;We take care of our people&lt;br&gt;We invest in our people, their careers, their health, and their well-being. When you work here, we provide:&lt;br&gt;• Sports card&lt;br&gt;• Private life insurance&lt;br&gt;• Private medical and dental care, with vision allowance&lt;br&gt;• Private pension scheme&lt;br&gt;• Volunteer opportunities&lt;br&gt;• Support for employee-led affinity groups representing women, people of color and the LGBT+ community&lt;br&gt;• Business travel accident insurance&lt;br&gt;• Employee assistance program&lt;br&gt;• Educational assistance reimbursement&lt;/p&gt;
&lt;p&gt;&lt;br&gt;About Point72&lt;br&gt;Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit&amp;nbsp;&lt;a href=&quot;http://www.point72.com/Warsaw&quot; target=&quot;_blank&quot;&gt;www.Point72.com/Warsaw&lt;/a&gt;&lt;/p&gt;

Business Analyst, Macro Middle Office Technology

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Planet X, we believe in the power of collective action to create a sustainable future. Our mission is to be the trusted destination for buying and selling sustainable products and services by making good decisions simple and rewarding. We provide transparent, unbiased, intuitive insights and ratings, curating the best information available using billions of data points.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our team of experts in software, data, product, marketing, and sustainability has a track record of success. We&#x27;re looking for passionate individuals who want to make a positive impact and join us in shaping a better future for future generations. If you&#x27;re collaborative, driven, and ready to be part of a dynamic team that&#x27;s making a difference, join us at Planet X so that together, we create a world where every purchase is a vote for a better future.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;About the position:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;PlanetX is looking for an experienced Data Scientist to join a high functioning team of data scientists who leverage data and technology to create the insights that consumers are lacking to inform their purchases.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Senior Data Scientist and the team will directly contribute to a new experience that translates the massive power of our technology into simple and elegant solutions. You will be working with a highly skilled team where candor is prized and the exchange of ideas runs throughout its culture.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Senior Data Scientist&amp;nbsp; at PlanetX, you will have a unique opportunity to shape the data and advanced analytics shaping our platform that will be used by thousands of people across the globe. You will be central not just to the data science team, but to the company as a whole.&lt;/span&gt;&lt;a href=&quot;https://www.linkedin.com/in/cianmenzeljones/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Source data from around the globe that will inform consumers as to how the products they buy impact our Planet.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create a variety of models, employing ML and NLP to distill the relevant product attributes to consumers.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build those models into data applications that run alongside and within larger pipelines.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Leverage consumer preferences and activities to develop business intelligence models.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Act as a superuser for PlanetX’s scoring model, including contributing to design and development.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand and educate stakeholders on all aspects of the data pipeline and take action to correct issues if they arise.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Follow best practices in handling large disparate data sets and model creation.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide insight to stakeholders on the product and market and play a lead role in creating new products.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide product marketing with insights on key differentiators and messages derived from consumer activity data.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Produce high-quality work in a fast-paced, complex, and sometimes ambiguous environment.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Lead through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish trust with cross-functional partners and executive leadership.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Partner with product managers, researchers, engineers, and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Balance qualitative and quantitative data in model formulation.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Conduct and participate in model reviews with a range of stakeholders across the organization.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Advocate for prioritization of changes, refinements, and improvements to the user experience.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Regularly present to Sr. leadership and Executive staff, using your excellent communication skills and design artifacts to effectively negotiate and persuade.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skills and Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Master’s degree or PhD in Data Science, Analytics, Mathematics, Computer Science, Quantitative Discipline, Physical Sciences or equivalent combination of education and experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of work experience in constructing advanced ML analytics.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mastery of higher level math and statistics and their application to real world problems.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to express complex ideas verbally and in writing.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong knowledge of machine learning techniques using Python (tokenization, feature extraction, recommendation, classifiers, and more) and dimensionality reduction(PCA); experience with AWS stack preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using Python to extract and load data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using DBT or equivalents to transform data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to transform notebooks and explorations into usable applications using Python.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience of applying NLP to unstructured data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with large disparate data sets and writing SQL queries, ideally ESG and company data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity with and ability to translate&amp;nbsp; work between local development and unix based server environments.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A passion for combining data and technology for making the Planet a better place.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exceptional writing and editing skills combined with strong presentation and public speaking skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Uncompromising ethics and sound judgment.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

Senior Data Scientist 

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://www.wpp.com/about&quot; target=&quot;_blank&quot;&gt;WPP&lt;/a&gt; is the transformation company. We use the power of&amp;nbsp;creativity to build better futures for our people, planet, clients, and communities.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WPP and our award-winning agencies work with most of the world&#x27;s biggest companies and organisations – from Ford, Unilever and P&amp;amp;G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;&lt;div class=&quot;sx2jih0 zcydq866&quot;&gt;
&lt;p&gt;&lt;strong&gt;1. Purpose of Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This role is responsible for managing all activities relating to master data maintenance and master data related processes and requests. The incumbent is also responsible to ensure compliance of control procedures on the maintenance of master data and govern the integrity of master data in all ERP systems and application.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;2. Key Results/ Accountabilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Maintains (creates, amends, inactivates and/or deletes) the master data in the ERP systems and/or banking systems or portals based on approved master data change requests received.&lt;/li&gt;
&lt;li&gt;Ensures creation and changes made are in accordance with the SOP, policy, regulations and internal controls requirements.&lt;/li&gt;
&lt;li&gt;Maintains proper change records on changes made, including generates reports for review and approval.&lt;/li&gt;
&lt;li&gt;To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA.&lt;/li&gt;
&lt;li&gt;Supervises and provide guidance to Master Data Analyst.&lt;/li&gt;
&lt;li&gt;Reviews &amp;amp; approves creation or change made by Master Data Analyst.&lt;/li&gt;
&lt;li&gt;Proactively identifies, proposes and implements continuous improvement initiatives within existing processes.&lt;/li&gt;
&lt;li&gt;Supports new transition and migration projects as assigned.&lt;/li&gt;
&lt;li&gt;Assists in ad-hoc functions, assignments and related duties as and when required.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;3. Qualification, Experience &amp;amp; Competencies&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;Qualification and Experience&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A Bachelor Degree in IT / Finance / Accounting / Business Administration.&lt;/li&gt;
&lt;li&gt;Minimum 3 years&#x27; working experience in Master Data or System Administration role or function for Senior Analyst role.&lt;/li&gt;
&lt;li&gt;Minimum 1 year working experience in Master Data or System Administration role or function for Analyst role. Fresh graduates will be considered.&lt;/li&gt;
&lt;li&gt;Experience in a shared service centre environment will be an advantage.&lt;/li&gt;
&lt;li&gt;Experience in using ERP systems.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;Competencies&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluent in spoken and written Japanese Language. Able to demonstrate Japanese Language proficiency level N1 or N2.&lt;/li&gt;
&lt;li&gt;Computer literate and well versed with Microsoft office applications.&lt;/li&gt;
&lt;li&gt;Good English writing &amp;amp; communication skills.&lt;/li&gt;
&lt;li&gt;Good customer service mindset.&lt;/li&gt;
&lt;li&gt;Appreciation and ability to link system requirements to business processes and outcomes.&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style=&quot;font-size: 10.5pt;&quot;&gt;Please read our &lt;a href=&quot;https://www.wpp.com/careers/wpp-privacy-policy-for-recruitment&quot;&gt;Privacy Notice&lt;/a&gt; for more information on how we process the information you provide.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

Analyst - Master Data, Japanese Speaker (WPP SSC MY)

&lt;p&gt;&lt;strong&gt;Overjet is on a mission to improve oral health for all.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our cutting-edge artificial intelligence technology encodes dentist-level training and analysis into scalable software tools. Today, our flagship products are used by some of the country’s largest insurance companies, dental support organizations, and dental practices to enable the best patient care.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re building an ambitious team of data scientists, software engineers, clinicians, and business thinkers and doers.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overjet is backed by an amazing consortium of Venture Capital including General Catalyst, Insight Partners, Crosslink Capital and the E14 Fund. The company has raised nearly $80 million in capital to accelerate talent acquisition and product development driven by strong demand for Overjet’s dental AI.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Role &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Sr. ML Ops Engineer at Overjet, your aim will be to help in the development of tools that better productionalize the entirety of the ML Lifecycle, optimize pipeline performance for cost and reliability and implement best practices during model deployment.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An ideal candidate will be responsible for expanding and optimizing our data and machine learning pipeline architecture.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and maintain machine learning pipelines.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deploy machine learning models for low latency inference.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Implement and maintain metrics for tracking ML models performance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design and develop internal tools and APIs related to data ingestion and product quality.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure responsiveness of inference pipeline applications.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Oversee projects from conception to finished product.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Meeting both technical and consumer needs.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of ML or ML Ops experience in a production environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience with Google Cloud Platform (GCP) or AWS&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience building Docker containers () maintaining Kubernetes infrastructure&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of experience in at least one ml deployment tools such as mlflow, kubeflow, bentoml, or any other similar opensource tool&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building auto-scaling ML systems&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building tools for ML scientists&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with database (SQL and NoSQL) systems such as&amp;nbsp; BigQuery, Postgres, MongoDB&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong programming skills in Python (5+ years)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why Overjet?&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Competitive Compensation and Equity&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully Remote Working Policy for US Based Employees&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k plans with a matching program&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Life and AD+D Insurance&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;8 weeks Paid Parental Leave&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Optional HSA with Employer contribution&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Flexible PTO policy and company-paid holidays&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Annual Learning and Development Stipend&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work from Home Stipend&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Company Recognition&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2022 AI-50 Forbes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2022 22 Start-ups to Watch in 2022 - Built in Boston&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2021 AI 100 Ranking, showcasing the 100 most promising private artificial intelligence companies in the world - CB Insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2021 Digital Health 150, highlighting the 150 most promising private digital health companies in the world - CB Insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2020 &amp;amp; 2019 Digital Health 150 - CB Insights&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;&lt;strong&gt;EEOC&lt;/strong&gt;&lt;/h4&gt;
&lt;h4&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don&#x27;t meet 100% of the qualifications for this job, we strongly encourage you to apply!&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/h4&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;#LI-Remote&lt;/span&gt;&lt;/p&gt;

Senior ML Operations Engineer

&lt;div class=&quot;sc-tsFYE djmAXY&quot; data-qa=&quot;job-title&quot;&gt;
&lt;p&gt;&lt;strong&gt;Pay&lt;/strong&gt;: $22-32 per hour (based on experience)&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Summary: &lt;/strong&gt;R&lt;span style=&quot;font-weight: 400;&quot;&gt;esolve differences between the buyer and seller arising from representations the seller makes on the auction block.&amp;nbsp; Researches all issues and recommends final decisions regarding all post sale issues that arise.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Responsibilities and Duties:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.&lt;/li&gt;
&lt;li&gt;Be familiar with procedures for handling all aspects of customer complaints or disputes. Resolve customer complaints in a friendly, courteous manner. Advise the designated manager of all serious complaints or incidences.&lt;/li&gt;
&lt;li&gt;Resolve arbitration differences in a polite and distinct manner ensuring each customer is aware of sale regulations.&lt;/li&gt;
&lt;li&gt;Recommend new customer services and procedures to the General Manager or designated manager.&lt;/li&gt;
&lt;li&gt;Ensure proper follow-through on all directives, bulletins, schedules and accounting from the General Manager or designated manager or other corporate sources.&lt;/li&gt;
&lt;li&gt;Understand and enforce the auction’s arbitration policies and procedures.&lt;/li&gt;
&lt;li&gt;Perform customer arbitration transactions in a prompt and courteous manner.&lt;/li&gt;
&lt;li&gt;Research and recommend options and resolutions to the General Manager or designated manager regarding all post-sale issues (example: mechanical repairs, transportation costs, etc.).&lt;/li&gt;
&lt;li&gt;Communicate all final decisions to the customer and coordinate the post-sale process.&lt;/li&gt;
&lt;li&gt;Coordinate third-party inspections and perform proper recordkeeping.&lt;/li&gt;
&lt;li&gt;Practice proper loss prevention and reaction procedures in accordance with policy.&lt;/li&gt;
&lt;li&gt;Maintain work area and conditions to ensure safe environment for all employees and customers. Respond to and follow proper company policy procedures involving accidents (customer or employee), injuries, and loss or damage to any property. Report all incidents properly and immediately to designated manager.&lt;/li&gt;
&lt;li&gt;Promptly advise designated manager of all breakdowns and maintenance needs.&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand and Interpret NAAA &amp;amp; auction specific arbitration guidelines and explain these rules and guidelines to employees and/or customers.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Negotiation and Mediation – ability to negotiate between buyer and seller to keep the sale together.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Loss Prevention/Risk Mitigation – minimize loss to the auction through research and available resources such as mechanical/body and detail shops.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer Retention – build and maintain customer relationships.&amp;nbsp; Deliver information in a way the customer understands and accepts.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Train clerical staff for Arbitration office.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand all auction procedures and roles – build and maintain relationships with every department within the auction and know their role and purpose.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;General knowledge of vehicles and their components and ability to speak about them confidently.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to watch and follow a live auction and review video footage from the sale to determine announcements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional demeanor to communicate with agitated customers.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Other duties as assigned&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;u&gt;ABOUT US&amp;nbsp;&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;ADESA currently operates 56 locations throughout the US. Our Vehicle Service &amp;amp; Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair &amp;amp; reconditioning, auction remarketing, and many locations serve as market hub distribution sites. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM &amp;amp; more.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;PERKS &amp;amp; BENEFITS:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Medical, Dental, and Vision benefits.&lt;/li&gt;
&lt;li&gt;401K with company match.&lt;/li&gt;
&lt;li&gt;Generous PTO (paid time off).&lt;/li&gt;
&lt;li&gt;A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more.&lt;/li&gt;
&lt;li&gt;A great wellness program to keep you healthy and happy both physically and mentally.&lt;/li&gt;
&lt;li&gt;Access to opportunities to expand your skillset and share your knowledge with others across the organization.&lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;
&lt;div class=&quot;sc-eGAhfa cpJBnM&quot; data-qa=&quot;job-content&quot;&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;LEGAL STUFF:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.&lt;/p&gt;
&lt;p&gt;Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.&lt;/p&gt;
&lt;p&gt;Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Arbitration Lead (Auto Auction) - ADESA

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;/p&gt;&lt;/div&gt;&lt;p style=&quot;margin: 0in;&quot;&gt;&lt;strong&gt;&lt;span style=&quot;font-family: &#x27;Calibri&#x27;,sans-serif;&quot;&gt;Team Overview: &lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Consumer Digital Solutions team develops, manages and supports complex consumer facing web and mobile applications to effectively engage our employees, patients and 3rd party vendors in managing their healthcare; anywhere, anytime.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Overview: &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This position is within the Consumer Digital Operations and Support team. You will be a member of a highly motivated and performance driven team that supports our patient population as well as broader cross functional teams.&amp;nbsp; We are responsible for improving the overall digital experience for patients and clinicians. The ideal candidate is someone that appreciates working within a team and is a forward thinker who strives to make continuous improvements in workflows and operational process. &amp;nbsp;In this role candidates are expected to be self-starters, analytical and out of the box thinkers who will work hands-on alongside the Development Team, Quality Assurance Team, Application we Support, Project Managers and Product Owners. This is your opportunity to be part of a fast-paced growing team that will make a direct impact in empowering our consumers in the next evolution of healthcare management.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;Responsibilities:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work under the direction of the Manager to provide technical application support for assigned business areas&lt;/li&gt;
&lt;li&gt;Possess technical knowledge of assigned application technology&lt;/li&gt;
&lt;li&gt;Work with Business Analyst to understand the product-specific requirements and configuration&lt;/li&gt;
&lt;li&gt;Troubleshoot customer issues using a variety of technologies&lt;/li&gt;
&lt;li&gt;Create user stories within Rally for various product defects&lt;/li&gt;
&lt;li&gt;Interact with Business and clinical representatives during the software build or configuration and testing process&lt;/li&gt;
&lt;li&gt;Run and present reports at user request&lt;/li&gt;
&lt;li&gt;Design and execute system tests new developments/releases/reports&lt;/li&gt;
&lt;li&gt;Draft and maintain technical documentation based on standard operating procedures in support of the assigned application&lt;/li&gt;
&lt;li&gt;Perform application maintenance activities&lt;/li&gt;
&lt;li&gt;Identify the common causes of defects, prioritize them and report them to appropriate development team&lt;/li&gt;
&lt;li&gt;Coordinate with Project Managers to ensure project deadlines are met&lt;/li&gt;
&lt;li&gt;Participate in focus groups and workshops, attend vendor training and demonstrations&lt;/li&gt;
&lt;li&gt;Serve as system analyst for the dPx Support operations instance of Salesforce Health Cloud&lt;/li&gt;
&lt;li&gt;Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks&lt;/li&gt;
&lt;li&gt;Assist in training of new users, and grow the Salesforce skill set across the organization&lt;/li&gt;
&lt;li&gt;Identify the need for and drafting of customer facing FAQ’s&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;Qualifications:&lt;/p&gt;
&lt;p&gt;Academic and Professional Qualifications:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;BA or BS degree&amp;nbsp;preferred or other relevant combination of training and experience.&lt;/li&gt;
&lt;li&gt;Knowledge of Salesforce, Soarian, Touchworks, Azure DevOps, Rally and Service Now a plus.&lt;/li&gt;
&lt;li&gt;Healthcare industry experience a plus.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Experience:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;2-5 years industry experience preferred&lt;/li&gt;
&lt;li&gt;2-5 years experience in providing technical support and maintenance in assigned product preferred&lt;/li&gt;
&lt;li&gt;2-5 years of experience working with consumer facing web and mobile applications&lt;/li&gt;
&lt;li&gt;Minimum of 2 years of experience working with Salesforce Health Cloud or Service Cloud&lt;/li&gt;
&lt;li&gt;Experience deploying Salesforce Live Chat and Einstein Bot technology&lt;/li&gt;
&lt;li&gt;Proven ability to design and implement new processes and facilitate user adoption&lt;/li&gt;
&lt;li&gt;A strong understanding of Salesforce best practices and functionality&lt;/li&gt;
&lt;li&gt;Experience working with Agile methodology supporting complex applications&lt;/li&gt;
&lt;li&gt;Must have hands-on knowledge of application support processes which includes but not limited to Incident Management, Release Management and Troubleshooting&lt;/li&gt;
&lt;li&gt;Must have a strong analytical and problem solving skills&lt;/li&gt;
&lt;li&gt;Strong interpersonal, verbal and written communication skills to ensure effective collaboration with technical and non-technical team&lt;/li&gt;
&lt;li&gt;Strong team-building, customer service and presentation skills&lt;/li&gt;
&lt;li&gt;Strong MS Excel skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Travel Requirements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&amp;nbsp;May&amp;nbsp;require local travel&lt;/li&gt;
&lt;li&gt;&amp;nbsp;May&amp;nbsp;require other travel for business needs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Working Arrangements:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;May require after hours on call support&lt;/li&gt;
&lt;li&gt;Work is performed in a standard office environment with minimal exposure to health or safety hazards&lt;/li&gt;
&lt;/ul&gt;

Systems Analyst- Digital Solutions

&lt;p&gt;Science 37’s Nursing Solutions Group brings together expert nurses who share a passion for organizing, planning and implementing mobile clinical nurse services to participants in clinical trials.&amp;nbsp;Science 37’s extraordinary work environment allows continuous collaboration between clinicians, clinical researchers, patient recruitment specialists, data managers and technology developers. The Nursing Solutions Group is involved throughout the trial life cycle, from protocol development and feasibility analysis to clinical trial implementation and closeout.&lt;/p&gt;
&lt;p&gt;The &lt;strong&gt;Per Diem Mobile Research Nurse&lt;/strong&gt; is a Registered Nurse who will work per diem and has experience across multiple therapeutic areas with the ability to work independently and integrate well with the Nursing Solutions Group. With interest/expertise in Science 37’s decentralized model of care delivery, the Mobile Research Nurse will perform delivery of care to participants as well as collaborate with brick and mortar sites, if indicated, for shared clinical trial implementation. The Mobile Research Nurse ensures the professional delivery of patient care in compliance with all federal and state regulations, Good Clinical Practice, and Standard Operating Procedures.&lt;/p&gt;
&lt;p&gt;There is no physical office for this position, but Science 37 is looking for &lt;strong&gt;Per Diem Mobile Research Nurses&lt;/strong&gt; in&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Jacksonville, FL&lt;/li&gt;
&lt;li&gt;Omaha, NE&lt;/li&gt;
&lt;li&gt;Charlottesville, VA&lt;/li&gt;
&lt;li&gt;Wichita, KS&lt;/li&gt;
&lt;li&gt;Orlando, FL&lt;/li&gt;
&lt;li&gt;Green Bay, WI&lt;/li&gt;
&lt;li&gt;Chicago, IL&lt;/li&gt;
&lt;li&gt;Albany, NY&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Brooklyn, NY&lt;/li&gt;
&lt;li&gt;Columbus, OH&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Duties for this position include but are not limited to:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Participate and provide research nurse services to qualified study participants at home&lt;/li&gt;
&lt;li&gt;Apply clinical research and nursing practices to develop solutions to complex problems&lt;/li&gt;
&lt;li&gt;Collaborate with Lead and Per Diem Mobile Research Nurses on solutioning, education, and resource support&lt;/li&gt;
&lt;li&gt;Participate in activities that will further the operational development of Science 37 nursing service delivery&lt;/li&gt;
&lt;li&gt;Develop relationships with study team members and serve as the subject matter expert (SME) on all nursing processes&lt;/li&gt;
&lt;li&gt;Other duties as assigned as the needs of Science 37 evolve and change&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;This position has the following qualifications:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;BSN degree preferred&lt;/li&gt;
&lt;li&gt;Active RN licensure in home state as well as eligibility for Compact Licensure required&lt;/li&gt;
&lt;li&gt;Minimum 2+ years clinical/research experience preferred&lt;/li&gt;
&lt;li&gt;Basic Life Support (BLS) Certification&lt;/li&gt;
&lt;li&gt;Active Driver’s License&lt;/li&gt;
&lt;li&gt;Maintain a positive reflection of the company by representation in participant’s homes or in clinic settings&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;Science 37 is looking for people with the following skills and competencies:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;BSN degree preferred&lt;/li&gt;
&lt;li&gt;Active RN licensure in home state as well as eligibility for Compact Licensure required&lt;/li&gt;
&lt;li&gt;Minimum 2+ years clinical/research experience preferred&lt;/li&gt;
&lt;li&gt;Basic Life Support (BLS) Certification&lt;/li&gt;
&lt;li&gt;Active Driver’s License&lt;/li&gt;
&lt;li&gt;Maintain a positive reflection of the company by representation in participant’s homes or in clinic settings&lt;/li&gt;
&lt;li&gt;Up to 100% travel, as needed, for study participant visits, project team meetings, and other professional meetings/conferences as needed&lt;/li&gt;
&lt;li&gt;Ability to obtain nursing license in multiple states based on study needs&lt;/li&gt;
&lt;li&gt;Physical ability to perform nursing tasks and lift equipment up to 15 kg in weight&lt;/li&gt;
&lt;li&gt;Access to a reliable vehicle to perform study participant visits and transport equipment&lt;/li&gt;
&lt;li&gt;Ability to drive to local and/or remote locations to perform study participant visits&lt;/li&gt;
&lt;li&gt;Ability to use technology effectively and appropriately for study participant assessments and documentation including but not limited to study participant care equipment, laptop computers, communication devices and tablets&lt;/li&gt;
&lt;li&gt;Ability to communicate in English (both verbal and written)&lt;/li&gt;
&lt;li&gt;Ability to work nights and/or weekends&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;There is minimal supervision for this position, with individuals reporting to the Manager, Nursing Solutions Group.&lt;/p&gt;
&lt;p&gt;Compensation varies based on location and work being performed. The starting pay range for a candidate selected for this position is generally within the range of $50-55 per hour. Employees may be eligible for additional discretionary bonuses and commissions. The successful candidate’s actual pay will also be based on qualifications and experience, so the actual starting pay may be above or below this range.&lt;/p&gt;
&lt;p&gt;Science 37 is an equal opportunity employer.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We are committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to age, race, ethnicity (including but not limited to hair texture and protected hairstyles), ancestry, color, sex, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, religious creed, physical or mental disability (including actual or perceived disability), medical condition (including HIV/AIDS), pregnancy, perceived pregnancy and pregnancy related conditions, genetic information, marital status, political affiliation or activities, status as a victim of domestic violence, assault, or stalking, veteran status or participation in the uniformed military services of the United States, including the National Guard, or any other basis prohibited by applicable law.&lt;/p&gt;
&lt;hr&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed.&amp;nbsp;&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;Submit your resume to apply!&lt;/p&gt;
&lt;p style=&quot;text-align: justify;&quot;&gt;&amp;nbsp;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;To learn about Science 37&#x27;s privacy practices including compliance with applicable privacy laws, please click&amp;nbsp;&lt;a href=&quot;https://science37.com/Privacy-Policy&quot; target=&quot;_blank&quot;&gt;here&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;

Per Diem Mobile Research Nurse 

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Welcome to our fabulous world. 🍴We are &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;TheFork&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. We believe that&lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; the best things in life happen around the table&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; with:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;📱 &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;TheFork App&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; : the restaurant discovery, booking &amp;amp; payment app for every occasion&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🖥️ &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;TheFork Manager&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; : the tool to digitize restaurant operations and be in full control of your business&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;leading dining platform &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;flexible, multicultural  and positive environment&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; where each individual has the space to grow.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We nurture this happy culture through our &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;core values&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;: We are better together -  We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Oh! And we are also part of the big Tripadvisor family ❤️&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;With love,&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your future buddies, the Forkies.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you will do&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Your scope : HR data analyst - Internship &lt;/strong&gt;&lt;strong&gt;(4 to 6 months)&lt;/strong&gt;&lt;strong&gt; - starting August/September 2023&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyze data related to employees: mainly focus on performance and compensation, new hires and leavers, absenteeism, equity but the scope could be expanded&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyze the impact of main HR policies (such as the flexible working policy)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Make recommendation (based on data) on improvements needed to make our Forkies (our employees) thrive in their careers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure quality and excellence in our HR analytics tools (HR information system: Workday, HR dashboards: Domo)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support HR leaders and key business stakeholders with strong and trustworthy HR analysis&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will report directly to the Global HR operations director and will be part of the Global HR operations team which covers the 13 countries of TheFork.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Who you are&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Student in master HR, Business Administration, Business, Engineering or Data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent analytical skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to create detailed spreadsheets, charts and presentations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Tech savvy: capacity to extract &amp;amp; transform data using Excel, Gg sheets or any other tools (Alteryx)&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1st experience in data visualization would be a plus (Tableau, PowerBI, Looker)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;With outstanding verbal and written communication skills in English&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Rigorous, curious &amp;amp; detail oriented&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Open minded, responsible &amp;amp; eager to learn&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A team player&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What we offer to you&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;😄 An awesome team (not everybody like our jokes, but we try our best)&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;⚖️ Flexible working environment (2 days home office per week)&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🌎 International teams - More than 30 nationalities and 16 offices worldwide&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🏳️‍🌈 Highly inclusive working environment&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🍴 Amazing offices with dining area in Paris or Nantes&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;🎤 Team building events (we love karaoke. A lot. A lot.)&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe that we are better together, and at TheFork we welcome you for who you are.  Our workplace is for everyone, as is our people powered platform.  At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#LI-AD1&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

HR Analyst Internship (4 to 6 months) - TheFork 

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;img src=&quot;https://hi-contentful.imgix.net/4xN7JhmwCRuz3y9M8L8CF7/5c244c52cfc982bd1a348a80dc35d43b/hi-logo-new.svg?auto=format&amp;amp;ixlib=react-9.0.3&amp;amp;h=40&amp;amp;w=132&amp;amp;q=50&amp;amp;dpr=2&quot; alt=&quot;hi-logo&quot; width=&quot;132&quot; height=&quot;40&quot;&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re looking for a fast, creative, forward-thinking professional who has a strong background in customer service&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’re the right fit for this role if you are comfortable with figuring things out as you go, default to action, and adapt to additional responsibilities. You’ll have a proven record of achieving your goals and the goals of your team. You will work closely with the Customer Success Manager to identify customers who are at risk, and proactively reach out to improve the customer relationship, specializing in the billing and collections process.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you get to do every&amp;nbsp;&lt;/strong&gt;&lt;strong&gt;day&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage a steady volume of inbound customer inquiries, as well as outbound outreach to customers, primarily through email and phone (chat and SMS in the near future)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be a subject matter expert in billing and collections processes for other areas of the organization when needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work cross-functionally with internal and external partners to solve customer issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify common issues and trends where improvement is needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Service a geographically diverse customer base&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide best-in-class customer service&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work in a fast-paced evolving startup environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage caseload and follow up with customers as required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage performance to company-set standards and adhere to a workforce management schedule&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What you bring to the role&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of experience in a customer-facing role - i.e. customer support or account management/ billing experience; accounts payable/ collections experience preferred&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passion for serving customers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to communicate with confidence, professionalism, and empathy over the phone and through email&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You remain composed in high-stress situations and convey empathy for our customers&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Meticulous attention to detail - rarely making typos and noticing discrepancies&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Where you will work&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Utah County, Utah (office in Lindon area)&lt;/li&gt;
&lt;li&gt;Hybrid, in office 3 days per week&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why you will love working at Human Interest&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mission&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Culture - &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer obsession&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Long-term orientation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Autonomous and accountable teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An escalating bar for talent and performance&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fundamental optimism&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; - &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;hourly &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;range target for the role seniority described in this job description is $20.00 - $25.00 per hour&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. Final offer amounts depend on multiple factors including candidate experience and expertise, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; -&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Top-of-the-line health plans, as well as dental and vision insurance&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generous PTO and parental leave policies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lyra - Enhanced Mental Heath Support for Employees and dependents&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrot - Fertility healthcare and family forming benefits&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monthly work-from-home stipend; annual wellness stipend&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fun online and regional events and celebrations and department and company offsites&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Human Interest&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re a high-growth, &lt;/span&gt;&lt;a href=&quot;https://www.globenewswire.com/news-release/2021/08/04/2274611/0/en/The-Rise-Fund-Leads-200M-Series-D-Investment-in-Human-Interest-to-Accelerate-Growth-and-Societal-Impact.html&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Series D-funded company&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by Built In, and a Top Company by Y Combinator, we’ve&lt;a class=&quot;c-link&quot; href=&quot;https://www.forbes.com/sites/rebeccaszkutak/2021/08/04/human-interest-raises-200-million-on-its-path-to-ipo-in-2023/?sh=e7952b414e7e&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://www.forbes.com/sites/rebeccaszkutak/2021/08/04/human-interest-raises-200-million-on-its-path-to-ipo-in-2023/?sh=e7952b414e7e&quot; data-sk=&quot;tooltip_parent&quot; data-remove-tab-index=&quot;true&quot;&gt;&amp;nbsp;raised $500M&lt;/a&gt;&amp;nbsp;and are backed by leading investors, including &lt;a href=&quot;https://techcrunch.com/2023/01/13/blackrock-acquires-minority-stake-in-smb-401k-provider-human-interest/?guccounter=1&amp;amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;amp;guce_referrer_sig=AQAAAKsYf2nmj0LNT69LzwJRTJ1mkxZke6p1k2U0rNGL9mI_-V1IZyu9XJx-NLIoosxO4eq-9402dtE1vubPGPSl2WU5RCm1i2R-wq-lqV2q6d4iFb5EwilaoPZ-npJ8lXu3hsAWoGA87WPCl_g0E-7UJefl0RJQp_Q0Ss536B7kzUul&quot; target=&quot;_blank&quot;&gt;Blackrock&lt;/a&gt;, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Interest employees must adhere to the Company’s security policies and Code of Ethics.&lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with &lt;/span&gt;&lt;a href=&quot;https://humaninterest.com/applicant-privacy-notice/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;CCPA&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; guidelines. See more: &lt;/span&gt;&lt;a href=&quot;https://humaninterest.com/disclosures&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://humaninterest.com/disclosures&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

Customer Support Specialist, Billing and Collections

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;img src=&quot;https://hi-contentful.imgix.net/4xN7JhmwCRuz3y9M8L8CF7/5c244c52cfc982bd1a348a80dc35d43b/hi-logo-new.svg?auto=format&amp;amp;ixlib=react-9.0.3&amp;amp;h=40&amp;amp;w=132&amp;amp;q=50&amp;amp;dpr=2&quot; alt=&quot;hi-logo&quot; width=&quot;132&quot; height=&quot;40&quot;&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re looking for a fast, creative, forward-thinking professional who has a strong background in customer service&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’re the right fit for this role if you are comfortable with figuring things out as you go, default to action, and adapt to additional responsibilities. You’ll have a proven record of achieving your goals and the goals of your team. You will work closely with the Customer Success Manager to identify customers who are at risk, and proactively reach out to improve the customer relationship, specializing in the billing and collections process.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you get to do every&amp;nbsp;&lt;/strong&gt;&lt;strong&gt;day&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage revenue share payments to partners and advisors - determine payment amounts, ensure payments are processed and recorded&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be a subject matter expert in revenue share, billing, and collections processes for other areas of the organization when needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work cross-functionally with internal stakeholders and external partners to ensure partner satisfaction; identify common issues and trends where improvement is needed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide best-in-class customer service to internal and external stakeholders&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work in a fast-paced evolving startup environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage workload within service-level agreements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage performance to company-set standards and adhere to a workforce management schedule&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What you bring to the role&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of experience in an analyst role - i.e. payroll analyst, accounts payable, or collections experience&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passion for maintaining successful partnerships&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to communicate with confidence, professionalism, and empathy over the phone and through email&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You remain composed in high-stress situations and convey empathy for our customers&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Meticulous attention to detail - rarely making typos and noticing discrepancies&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Where you will work&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Utah County, Utah (office in Lindon area)&lt;/li&gt;
&lt;li&gt;Hybrid, in office 3 days per week&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why you will love working at Human Interest&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mission&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Culture - &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer obsession&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Long-term orientation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Autonomous and accountable teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An escalating bar for talent and performance&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fundamental optimism&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; - &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The salary &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;range target for the role seniority described in this job description is $52,000 - $72,000&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. Final offer amounts depend on multiple factors including candidate experience and expertise, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; -&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Top-of-the-line health plans, as well as dental and vision insurance&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generous PTO and parental leave policies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lyra - Enhanced Mental Heath Support for Employees and dependents&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrot - Fertility healthcare and family forming benefits&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monthly work-from-home stipend; annual wellness stipend&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fun online and regional events and celebrations and department and company offsites&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Human Interest&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We’re a high-growth, &lt;/span&gt;&lt;a href=&quot;https://www.globenewswire.com/news-release/2021/08/04/2274611/0/en/The-Rise-Fund-Leads-200M-Series-D-Investment-in-Human-Interest-to-Accelerate-Growth-and-Societal-Impact.html&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Series D-funded company&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by Built In, and a Top Company by Y Combinator, we’ve&lt;a class=&quot;c-link&quot; href=&quot;https://www.forbes.com/sites/rebeccaszkutak/2021/08/04/human-interest-raises-200-million-on-its-path-to-ipo-in-2023/?sh=e7952b414e7e&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://www.forbes.com/sites/rebeccaszkutak/2021/08/04/human-interest-raises-200-million-on-its-path-to-ipo-in-2023/?sh=e7952b414e7e&quot; data-sk=&quot;tooltip_parent&quot; data-remove-tab-index=&quot;true&quot;&gt;&amp;nbsp;raised $500M&lt;/a&gt;&amp;nbsp;and are backed by leading investors, including &lt;a href=&quot;https://techcrunch.com/2023/01/13/blackrock-acquires-minority-stake-in-smb-401k-provider-human-interest/?guccounter=1&amp;amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;amp;guce_referrer_sig=AQAAAKsYf2nmj0LNT69LzwJRTJ1mkxZke6p1k2U0rNGL9mI_-V1IZyu9XJx-NLIoosxO4eq-9402dtE1vubPGPSl2WU5RCm1i2R-wq-lqV2q6d4iFb5EwilaoPZ-npJ8lXu3hsAWoGA87WPCl_g0E-7UJefl0RJQp_Q0Ss536B7kzUul&quot; target=&quot;_blank&quot;&gt;Blackrock&lt;/a&gt;, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Human Interest employees must adhere to the Company’s security policies and Code of Ethics.&lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with &lt;/span&gt;&lt;a href=&quot;https://humaninterest.com/applicant-privacy-notice/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;CCPA&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; guidelines. See more: &lt;/span&gt;&lt;a href=&quot;https://humaninterest.com/disclosures&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://humaninterest.com/disclosures&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;

Analyst, Rev Share, Billing  and Collections

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Paradigm is a legal-industry leader in cloud-based software with three practice management platforms – PracticePanther, Bill4Time, and MerusCase – as well as epayments (Headnote) and accounting (TrustBooks) solutions.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;What is the role? &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You are responsible for communicating with clients to resolve inquiries in a timely manner. You will work with clients to answer questions, identify bugs, and resolve issues. You will relay feedback to our product and development teams and be the voice of our customer to mitigate client requests and issues professionally.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;In this role, you will: &lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Responsible for providing high level support via Phone, Chat, &amp;amp; Email&lt;/li&gt;
&lt;li&gt;Identifying and resolving client issues/concerns&lt;/li&gt;
&lt;li&gt;Establish customer relationships&lt;/li&gt;
&lt;li&gt;Improve client retention&lt;/li&gt;
&lt;li&gt;Diagnose bugs&lt;/li&gt;
&lt;li&gt;Communicate customer issues/requests to development team&lt;/li&gt;
&lt;li&gt;Working with the latest cloud support systems such as Intercom, Salesforce, JIRA, etc&lt;/li&gt;
&lt;li&gt;Other duties as assigned&lt;/li&gt;
&lt;li&gt;Work hours will be 10 am - 7 pm EST/ 9 am – 6 pm CST/ 7 am – 4 pm PST&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications &lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;2+ years customer support experience&lt;/li&gt;
&lt;li&gt;2+ years SaaS environment experience&lt;/li&gt;
&lt;li&gt;Knowledge in the legal industry advantageous&lt;/li&gt;
&lt;li&gt;Knowledge with SalesForce, Intercom, JIRA, G Suite&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Who is the ideal candidate? &lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Must be patient, empathetic, and have great communication skills&lt;/li&gt;
&lt;li&gt;Data driven individual&lt;/li&gt;
&lt;li&gt;Strong interpersonal skills to work collaboratively with different departments&lt;/li&gt;
&lt;li&gt;Comfortable with technology and learning new software&lt;/li&gt;
&lt;li&gt;Ability to handle escalated customer issues&lt;/li&gt;
&lt;li&gt;Self-motivated, diligent, and can inspire others&lt;/li&gt;
&lt;li&gt;Excellent verbal and written communication skills&lt;/li&gt;
&lt;li&gt;Organized, detail oriented, and able to manage multiple tasks&lt;/li&gt;
&lt;li&gt;Must be personable and enjoy working in a client-facing role&lt;/li&gt;
&lt;li&gt;Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why should you join Paradigm?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks.&lt;/p&gt;
&lt;p&gt;Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Benefits/Perks&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Competitive salary&lt;/li&gt;
&lt;li&gt;Paid vacation + sick and parental leave&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Remote working flexibility&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Budget for home office improvements&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Company culture that encourages work / life balance&amp;nbsp;&lt;/li&gt;
&lt;li&gt;100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants&lt;/li&gt;
&lt;li&gt;Bi-annual&amp;nbsp;company retreats and many other fun activities to bring our team together (physically or virtually) as often as possible!&lt;/li&gt;
&lt;li&gt;Work laptop and required accessories to laptop provided (headset, mouse, keyboard, additional monitor)&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;h3&gt;&lt;strong&gt;About Paradigm&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;Paradigm is a rapidly growing legal technology business that offers a suite of product solutions to allow lawyers to automate their firms, get more done in less time, and focus on what they do best: practicing law.&amp;nbsp; The business currently includes three leading practice management and online payment and accounting solutions – PracticePanther, Bill4Time, Headnote, Trustbooks and MerusCase.&lt;/p&gt;
&lt;p&gt;Paradigm operates as a single business and team with multiple software solutions.&amp;nbsp; Our software offerings have the ability to scale in different niches of the market, and the shared resources, talent, and expertise allow us to accelerate growth across the portfolio.&amp;nbsp; Paradigm will continue to grow each of these platforms organically, while also looking for new acquisitions that can bolster our position as a leading legal technology company.&amp;nbsp; Paradigm has ~100 employees based in New York, Florida, Washington, California, and other locations across the US.&lt;/p&gt;&lt;/div&gt;

Customer Support Specialist - Bill4Time

&lt;p&gt;&lt;strong&gt;***This job requires active&amp;nbsp;&lt;strong style=&quot;color: #000000; font-family: &amp;amp;quot; font-size: 13px; font-style: normal; font-weight: bold; letter-spacing: normal; text-align: left; text-decoration: none; white-space: normal; word-spacing: 0px;&quot;&gt;TS/SCI&lt;/strong&gt; clearance.&amp;nbsp; Please apply only if you have an active&amp;nbsp;&lt;strong style=&quot;color: #000000; font-family: &amp;amp;quot; font-size: 13px; font-style: normal; font-weight: bold; letter-spacing: normal; text-align: left; text-decoration: none; white-space: normal; word-spacing: 0px;&quot;&gt;TS/SCI&lt;/strong&gt; clearance. ***&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;North Point Technology is looking for a TS/SCI Cleared Database Engineer to support a critical mission.&lt;/p&gt;
&lt;p&gt;Applicants should be self-motivated, fast-paced, curious problem solvers with a BS in Engineering or related field, plus the following skills/experience:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h4&gt;Requirements/Qualifications:&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;TS/SCI with adjudicated &lt;u&gt;CI poly&lt;/u&gt; required prior to start&lt;/li&gt;
&lt;li&gt;Database expertise on query optimization&lt;/li&gt;
&lt;li&gt;Understanding of how to handle and scale large data needs within a windows environment&lt;/li&gt;
&lt;li&gt;Knowledge of database tools that can be used to understand system usage&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;North Point Technology is &lt;strong&gt;THE BEST &lt;/strong&gt;place to work for curious-minded engineers motivated to support our country’s most crucial missions!&amp;nbsp; We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer’s most difficult problems.&lt;/p&gt;
&lt;p&gt;At North Point Technology, EMPLOYEES come first!&amp;nbsp; We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Come join us!&lt;/strong&gt; &lt;strong&gt;Apply with North Point Technology today!&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

Database Engineer (TS/SCI Clearance Required)

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. We deeply understand providers, locations, services, appointments, business rules, and moreover, we understand patients -- who they are, the preferred method of communication, upcoming appointments, lapsed appointments, outstanding bills, health risks, and more. With this intelligence, our platform fuels highly relevant and personalized experiences across all mediums (website, email, voice…) allowing patients to get healthy, stay healthy, and have a better relationship with the health care provider.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;**This is a remote role**&lt;/strong&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;Summary&amp;nbsp;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Senior Cloud Data Operations Engineer is responsible for delivering Loyal’s cloud-based data warehouse.&amp;nbsp; They interface with groups across the organization to ensure we are collecting and storing data in a way that makes it easy to create and consume.&amp;nbsp; They identify best practices for big data management, select the right tooling, create a workable data architecture, and drive an implementation roadmap others can depend on.&amp;nbsp; The Senior Cloud Data Operations Engineer also works closely with our security group to ensure data security and privacy.&amp;nbsp; They also mentor others on the team, providing technical leadership to those they work with.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;You will&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create data streams and consolidate data sources into a single cloud-based data warehouse&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Architect and catalog data warehouse storage schema&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with product teams to enable easy data aggregation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with data consumers (analysts, data scientists, and AI/ML engineers) to ensure data is easily accessible and consumable&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Create and execute a roadmap that meets data storage and availability goals&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Ensure data is secure through data analysis, access control, and encryption&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;You have&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s degree in computer science, information systems, applied math or related field, or equivalent work experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum 5 years of experience working with cloud data processing services (AWS, Azure, or GCP).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum 3 year experience with Big Data technologies, such as Databricks, Snowflake, Spark, Hadoop, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong experience in creating data architecture and storage schemas required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant working knowledge of SQL and other query languages and tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant experience with building relational database systems strongly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with ETL tools a plus&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of Python preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Software development, data analytics, or data science experience is a plus.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working within a software as a service (SaaS) company preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working within a high growth and/or ambiguous environment, with proven experience to be dynamic preferred.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;#LI-REMOTE&lt;/em&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;em&gt;We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications. &amp;nbsp;Don’t let that be why you miss out on this opportunity! &amp;nbsp;We encourage you to apply if you can demonstrate many of these skills and competencies.&amp;nbsp;&lt;/em&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;&lt;strong&gt;Loyal to our employees&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We are a remote-friendly company! We encourage you to apply from anywhere in the United States. We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need (including a little fun).&amp;nbsp; Here is what we offer full-time employees:&lt;/div&gt;
&lt;ul&gt;
&lt;li&gt;Flexible paid time off, sick and personal days&lt;/li&gt;
&lt;li&gt;At least one holiday per month (sometimes, more!)&lt;/li&gt;
&lt;li&gt;Full health, dental, and vision insurance - Loyal pays the premium for all employees!&lt;/li&gt;
&lt;li&gt;One Time Home Office Setup Stipend For Remote &amp;amp; Hybrid Roles&lt;/li&gt;
&lt;li&gt;Monthly Internet Stipend for Remote &amp;amp; Hybrid Roles&lt;/li&gt;
&lt;li&gt;Long term &amp;amp; short term disability&amp;nbsp;&lt;/li&gt;
&lt;li&gt;401[k] plan&lt;/li&gt;
&lt;li&gt;16 Weeks Paid Parental Leave&lt;/li&gt;
&lt;li&gt;2 Volunteer days per year&lt;/li&gt;
&lt;li&gt;Matching Gift Program&lt;/li&gt;
&lt;li&gt;Participation Grant Program&lt;/li&gt;
&lt;li&gt;Annual Travel/Team Events up to twice per year (post-COVID)&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;&lt;strong&gt;Our Commitment&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;
&lt;p data-pm-slice=&quot;1 1 []&quot;&gt;We believe that the key to Loyal&#x27;s success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.&lt;/p&gt;
&lt;p&gt;Loyal is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it&#x27;s the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.&lt;/p&gt;
&lt;p&gt;We consider qualified applicants regardless of criminal histories, consistent with legal requirements.&lt;/p&gt;
&lt;p&gt;Further, consistent with applicable federal and state law, Loyal provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Loyal’s policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require a reasonable accommodation in connection with the application process, please contact the Talent Acquisition Department at &lt;a class=&quot;ProsemirrorEditor-link&quot; href=&quot;mailto:talentacquisition@loyalhealth.com&quot;&gt;talentacquisition@loyalhealth.com&lt;/a&gt;.&lt;/p&gt;
&lt;/div&gt;
&lt;div&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;
&lt;p data-pm-slice=&quot;1 1 []&quot;&gt;&lt;strong&gt;COVID-19 Vaccinations&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Consistent with Loyal policy, candidates performing in-person work will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. If you require a reasonable accommodation to Loyal’s vaccination requirement, please contact the People Department at &lt;a class=&quot;ProsemirrorEditor-link&quot; href=&quot;mailto:people@loyalhealth.com&quot;&gt;people@loyalhealth.com&lt;/a&gt;.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;

Senior Cloud Data Operations Engineer

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Morgan &amp;amp; Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Summary&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are seeking an experienced, detail-oriented, litigating Birth Injury Attorney to join our growing team representing plaintiff clients in birth injury cases. As a Birth Injury Attorney you will work closely with our talented plaintiff&#x27;s lawyers providing support before, during and after trials. This position is a salaried position that can sit in any Morgan &amp;amp; Morgan office in Florida or sit remotely.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Learn directly from managing attorneys regarding Birth Injury claims and trials&lt;/li&gt;
&lt;li&gt;Provide legal support to clients and trial assist attorneys&lt;/li&gt;
&lt;li&gt;Maintain client relationships in Orlando and the surrounding areas&lt;/li&gt;
&lt;li&gt;Prepare legal reports and documents&lt;/li&gt;
&lt;li&gt;Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits&lt;/li&gt;
&lt;li&gt;Attendance and preparation for depositions, mediations, hearings, and court appearances&lt;/li&gt;
&lt;li&gt;Work closely with Litigation Paralegals and Case Managers&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Will receive mentorship from the Managing Trial Attorney.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualification&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Law degree (Juris Doctor / JD / J.D.) from a fully accredited law school&lt;/li&gt;
&lt;li&gt;An active member of the Florida bar in good standing residing in FL (in the Central FL area).&lt;/li&gt;
&lt;li&gt;5+ years of Litigation experience (preferred), plaintiff or defense work.&lt;/li&gt;
&lt;li&gt;Medical Malpractice expereince required, preferrably Birth Injury experience.&lt;/li&gt;
&lt;li&gt;Strong communication and interpersonal skills&lt;/li&gt;
&lt;li&gt;Strong interest in Birth Injury Law.&lt;/li&gt;
&lt;li&gt;Self-starter driven by long-term career goals&lt;/li&gt;
&lt;li&gt;Superior writing and oral advocacy skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;#LI-CB2&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Morgan &amp;amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&amp;nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&amp;nbsp; paid time off and paid holidays.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Equal Opportunity Statement&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Morgan &amp;amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Privacy Policy&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Here is a &lt;a href=&quot;https://www.forthepeople.com/privacy-policy/&quot; target=&quot;_blank&quot;&gt;link&lt;/a&gt; to Morgan &amp;amp; Morgan&#x27;s privacy policy.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Birth Injury Litigation Attorney 

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Hims &amp;amp; Hers Health, Inc. (better known as Hims &amp;amp; Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;With products and services available across all 50 states and Washington, D.C., Hims &amp;amp; Hers is on a mission to help the world feel great through the power of better health.&amp;nbsp; We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health &amp;amp; wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit&lt;/span&gt;&lt;a href=&quot;http://forhims.com/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;forhims.com&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; and&lt;/span&gt;&lt;a href=&quot;http://forhers.com/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;forhers.com&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;About the job:&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As Manager of Customer Lifecycle Analytics you will be empowered to write the playbook on our knowledge of the customer. Your knowledge of customer retention, analytics methods, combined with your strong organizational and communication skills will determine how we evolve key areas of the customer experience. In this role you will be fully remote and report to the Senior Manager, of Experimentation and Customer Lifecycle.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;You Will:&amp;nbsp;&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own analytics on our customer lifecycle team: conducting analyses that seek to understand key customer touchpoints, differences in customer segments, and ultimately drive optimizations that streamline our customer experiences leading to stronger customer retention and satisfaction&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create a customer focused analytics roadmap and curate a reporting strategy for our membership health and growth teams&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Outline the customer journey, and identify levers the business can pull to delight our customer and create sticky experiences&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conduct landscape analyses that distill our knowledge of a customer into easy to understand visualizations, and KPIs&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help redefine how we measure customer success and re-engagement&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create multivariate models that showcase the key drivers of customer retention and churn&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate cross functionally with analytics teams, engineering teams, and groups of passionate stakeholders dedicated to improving our customer experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Distill our knowledge of the consumer into playbooks, data visualizations effectively putting knowledge into action that helps out business make decisions better&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;You Have:&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5-7+ years of analytics experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3-5+ years of experience in customer marketing analytics, in particular experience with customer retention and stickiness&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong SQL skills with DBT knowledge preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expert working with Github&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience programming in Python, SAS or R&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong experience in data modeling and statistics&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced knowledge of data visualization and BI in Looker or Tableau&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comfort with ambiguity, evolving priorities, and an ability to lead a team and operate autonomously&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to explain technical analyses to non-technical audiences&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;A Big Plus If You Have:&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of leading analytics teams with direct reports&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Extensive experience working with Data Engineering&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Model development and training (Predictive Modeling)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;DBT, airflow, and Databricks experience&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Built and created customer analytics teams in the past&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Our Benefits (there are more but here are some highlights):&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Employee Stock Purchase Program&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An inclusive culture where we are always seeking improvement and cherish your input&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Great compensation package with equity compensation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generous Parental Leave&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;High-coverage medical, dental &amp;amp; vision&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mental health &amp;amp; wellness benefits&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Offsite team retreats&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Employee discounts on hims &amp;amp; hers &amp;amp; Apostrophe online products, and Apple Store&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;$75 monthly connectivity stipend (phone/internet)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;401k Match&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance&lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

Analytics Manager, Customer Lifecycle

&lt;h2&gt;&lt;strong&gt;About the team &amp;amp; opportunity&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;What’s so great about working on Calendly’s Operations team?&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are the infrastructure of our business that allows us to scale to new heights.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Why do we need you? Well, we are looking for a Billing Analyst who will bring critical thinking, teamwork, and a strong work ethic. You will report to the Billing &amp;amp; Collections Manager, and will be responsible for all billing questions from customers and cross functional teams, provision orders, collaborate on projects and initiatives related to billing, and providing and detailing process improvements.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;A day in the life of a Billing Analyst at Calendly&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The day is filled with Slack channel fun, queries and updates! Team&#x27;s are collaborating in full throttle via live calls and/or async. You may be working on a customer queue at one moment and the next you may be having conversations about a new initiative that will make Calendly best in-class. All of your co-workers are welcoming, smart, hard-workers, and understand the big picture and company goals. We live by our values and views. We also know how to have fun; be it at the company offsite where we bring the company together, our company all-hands where the live chat is short of dull or in one of our DEI (Diversity, Equity and Inclusion) group meetings and slack channels. There are coworkers here with similar passion as yours, and they are only a click away from becoming a connection.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;On a typical day, you will be working on:&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be a primary point of contact for our customers when they need help or have questions about their subscription, providing very best Calendly billing support experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Navigate our billing systems to perform various activities for customers including but not limited to subscription activations, cancellations, changes, refunds, tax exemption assistance, billing information updates, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Connect with customers to provide invoice copies and request purchase orders as needed, with a customer service oriented attitude.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Complete disputes/chargeback transactions in a timely manner&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Supports the accounts receivable and billing functions as needed&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What do we need from you?&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum of 2 years of billing experience, in a business to business and/or SaaS environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior experience with, or exposure to, customer billing and invoicing, highly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor&#x27;s degree in Accounting (strongly preferred)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using Zendesk or similar system for ticket management&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Superior math skills and attention to detail&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Phenomenal written and verbal communication skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with various systems in our Tech Stack (EX: Stripe, Chargebee, PayPal, Jira, Confluence, Profitwell, Slack, Zapier, etc.) (strongly preferred)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;Available shift&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In order to best serve our customers globally, and to support multiple time zones, seven days a week.&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be &lt;/span&gt;&lt;strong&gt;Saturday - Wednesday 9 am - 6 PM&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a phenomenal time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional career.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;Our Hiring Process:&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Typically, individuals will participate in the following interview process. However, there may be slight nuances given the role and or department we are hiring for. Please keep in mind that individuals can be declined from the position at any stage of the process.&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a great time to ask any initial questions you have about the company or the role.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Next, we’ll put you in direct contact with the hiring manager. You’ll get a chance to learn even more about life at Calendly, the responsibilities within your role, and the qualities needed to succeed here.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Then, you will perform an interview exercise, where you can highlight your skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Next, or in parallel, you’ll meet with your potential team members.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Finally, we connect with those you’ve worked with before, to learn more about the impact you can make, the value you bring, and the best way to set you up for success at Calendly.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly. The recruiter assigned to this role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com.&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;This specific role is not eligible for employment in California, Hawaii, or Alaska. Note that all individual roles will specify location eligibility.&lt;/strong&gt;&lt;/p&gt;

Billing Analyst

&lt;div&gt;At Jane, we’re working to find the best ways to help small businesses succeed, and we’re using the latest technology to build a better online marketplace. We have some pretty big goals and are always looking for talented people far and wide who want to be a part of something new. We not only work hard at our jobs but also to maintain a culture of authenticity and collaboration all while being Remote First. Join us and enjoy the #janelife to its fullest.&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;b&gt;Jane&#x27;s Values&lt;/b&gt;&lt;/div&gt;&lt;div&gt;Lead with empathy&lt;/div&gt;&lt;div&gt;Pull together&lt;/div&gt;&lt;div&gt;Just say it&lt;/div&gt;&lt;div&gt;Make it count&lt;/div&gt;&lt;div&gt;Make your mark&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Ready to learn and get hands-on-experience? Jane is looking for a Customer Experience Data Analytics Intern&amp;nbsp; to join our team for 12 weeks, beginning on May 15th,&amp;nbsp; 2023. This person will work closely with our Customer Success and assist them with various tasks and projects. If you’re currently a student looking for experience in Data Analysis/Business Intelligence/Operations/Analytics and eager to learn from a growing eCommerce company, this could be the perfect opportunity for you!&lt;/div&gt;

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