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Founder's Office Analyst
📊 Really an Analyst 📊
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Circleslife is hiring a
Founder's Office Analyst

ABOUT YOU, AND YOUR NEXT ADVENTURE

This is a full-time, remote / hybrid-work position, with only 1 opening.

Your mission is to ensure Circles Global does the right things, in the right ways. 

We value safety and simplicity: this means you'll own policies, processes, and rapid responses that keep our customers safe and our business compliant — while slashing red tape and minimising paperwork so it's easy for our teams to remain flexible and creative.


You'll be the third member of the Government Affairs and Public Policy (GAPP) team — part of the Founder's Office — reporting directly to the global GAPP lead based in Singapore, which in turn reports to the Founders. We are nimble, but humble. This means you'll have the authority to work across our entire leadership bench; but no task, process, or person will ever be beneath us.


As part of the broader Founder’s Office, you’ll be a high-performer in a fast-paced office. But specifically for this role, we need you to be:

‣ Someone who enjoys creating delightful processes and details: as you'll be razor-focused on optimising compliance ops for customers and colleagues.
‣ Highly organized: capable of juggling a dozen+ workstreams, breaking them down into steps, and tracking their progress.
‣ A sharp thinker and reader, who can learn new technical / economic / legal language, with attention to tone and nuance.
‣ A clear and precise communicator who can explain complex ideas simply, over calls or emails, to anyone in the organisation.
‣ Competent in qualitative (and simple quantitative) analysis.
‣ A joy to work with: on Zoom, in person, and for contractors and Founders alike."
This is a group-level role based in Philippines or Sri Lanka.

 

ABOUT CIRCLES LIFE

  • Founded and headquartered in Singapore — and aggressively expanding across the region since 2019 — our mission to reimagine communications for the digital consumer and disrupt the multi-trillion dollar telco industry.
  • We think and act as an advanced technology company: launching B2C digital telco operations and offering B2B SaaS digital transformation solutions for telcos across Singapore, Taiwan, Australia, Indonesia, and Japan. 
  • Leveraging “Circles-X” — our proprietary digital telco tech platform, and the world's first 100% cloud-native telco operating system — we: 

          ‣ Enable industry-beating customer experiences (50+ NPS, 97%+ CSAT, >4.7 app rating across iOS / Android)
          ‣ Provide 100% digital onboarding, personalised digital and financial services
          ‣ Offer the fastest time-to-market and delivery in the industry
          ‣ Shave 70%+ of OPEX / CAPEX costs vis-à-vis traditional telco operations"

Our founders and best-in-class management team combine decades’ worth of technology and telco experience, from Silicon Valley to Southeast Asia. Circles.Life’s global leadership boasts an unrivalled pedigree, spanning Tier 1 global brands building and / or investing in digital industries (McKinsey, BCG, Temasek, Bain Capital, PayPal, Flipkart, and more).

We now employ 450+ people of various nationalities across APAC, and are backed by a global array of marquee shareholders with extensive track records of investment in other innovative technology brands (Facebook, Gojek, SpaceX, ByteDance): including Warburg Pincus and Sequoia."

 

WHY THIS ROLE IS UNIQUE

ACCELERATED ACCESS & EXPOSURE

This is your career on ""hard mode"".

  • Expect immediate, unparalleled immersion in all aspects of compliance, and trust & safety: from the strategic to the tactical. The calibre (C-level interaction) and scope (regional compliance touching tech products to mergers & acquisitions) that this role demands are atypical, and are usually unavailable at the graduate level for several years.
  • This opening makes these available to you, regardless of whether you have some experience with regulation and compliance or none at all — making this role a massive step-up for anyone looking to jumpstart their career in the field."
  • 10x GROWTH

Circles isn't doing business as usual. As a Circles.Lifer, you'll be part of a fast-growing organisation with ambitious plans (& real results) to expand across markets & across business verticals - and you'll be in the driver's seat.

Alumni hires in similar positions have launched Circles in other countries, presented directly to C-suite leaders and regulators within & beyond Circles, and led projects that have since impacted >400,000 customers across Asia."

 

WHAT YOU'LL DO


‣ Monitor key compliance requirements globally, including ongoing obligations and periodic regulatory reporting

‣ Conduct periodic audits of varying scale, from quarterly audits of selected compliance requirements to ongoing checks on minor details (e.g. whether website text is compliant to advertising rules)

‣ Fix and streamline internal operations on an ongoing basis; such as product flows and new / existing employee training

‣ Triage and solve regulatory inquiries from other teams, who may need to understand new incoming rules or check how new products should be launched

‣ Maintain and simplify self-help guides to compliance, and trust & safety on our company Intranet (Innerspace)

‣ Propose and initiate other strategic compliance programmes, with safety and simplicity in mind — you should be someone who's always looking to make us better!"

 

WHO YOU'LL WORK WITH

Founder's Office Associate (GAPP)

Founder's Office Analyst (GAPP)

CXOs and individual project owners

 


WHAT WE ARE LOOKING FOR

  • No prior experience with regulation in any jurisdiction is required. You'll get rigorous training and experience as part of the role, with close guidance and support all the way.
  • Excellent command in spoken and written English.
  • Knowledge of Bahasa Indonesia, Taiwanese Mandarin, Urdu, or any other regional language is welcome but not necessary."
  • Exceptional levels of competence in, and motivation for, fixing and simplifying processes.
  • A great personality and sense of humour. This is crucial: you'll need to be able to work with almost anyone in the organisation, often in stressful, time-sensitive situations, and influence them to do the right thing even when it's not easy.

 

 

BENEFITS

  • One of Circles.Life's key missions is to build the best place to work and grow. In order to do that, we offer:
  • Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands.
  • Impact from Day 1 - Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
  • Talent Mobility - Circles.Lifers are given the opportunity to change roles internally, across functions and/or offices, through multiple structured programs (i.e. internal transfers, job shadowing or job rotation). We've witnessed many successful examples -e.g., from HR lead to Business Development Senior Manager.
  • Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.
  • Attractive Total Rewards (Salary + Equity) - We offer highly competitive salary and bonus inline with top tier technology companies, and equity for ALL employees (up to 6 months of annual salary worth for top performers). That means, unlimited upside based on company's performance.
  • Benefits - Mobile bill reimbursement for all Circles.Lifers and their dependents and medical insurance. Bonus: Well-stocked pantry and monthly fun activities.


    Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
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