About This Posting

Thanks for stopping by! This current search is for passive candidates, which means that we are not actively hiring for this specific role at this time- but will reach out to you when a role opens and your background aligns. We are always interested in connecting with talented professionals who may be a good fit for future opportunities within our organization- so please don’t hesitate apply!

If you are an experienced and skilled User Researcher looking for new career prospects, we encourage you to submit your resume and a brief cover letter outlining your skills, experience, and career goals. While we may not be able to respond to every submission, we will review all applications and keep them on file for future reference.

What We're All About

Fueled is an award-winning digital consultancy that transforms businesses by generating ideas, building products, and accelerating growth. There are really only two things that make Fueled special: our process and our team. We’ve got the process part sorted. But we’re growing fast and we have high standards, so we’re always opportunistic when we find someone who makes the cut. We are a lean, tenacious machine powered by the sharpest, most passionate people we could find. Learn more about us: fueled.com 

We're Looking For...

A User Research Lead with deep expertise in creating user-centered mobile and web products. You’ll work with a variety of project teams to solve tough problems and craft elegant user experience solutions. This is a truly cross-functional role, and entails close collaboration with our Product Managers, Designers, and Engineers.

Roles and Responsibilities:

• Lead both qualitative and quantitative user research to inform product concepts and roadmaps
• Conduct user interviews, focus groups, and surveys for contextual information gathering and concept validation
• Conduct moderated and unmoderated usability testing
• Own research artifacts and activities, including comparative audits, market research, and card sorting exercises
• Partner with the Design Team to build wireframes and interactive prototypes
• Synthesize research outcomes into data-driven product recommendations
• Champion principles of usability and user-centered design throughout the company 

The Ideal Candidate: 

• Has 5+ years experience in a mobile User Experience Design or User Research role and a portfolio that showcases relevant work
• At least 2 years of people management experience
• Is an expert at crafting and conducting user interviews and usability studies
• A strong command of modern design and research tools such as Figma, Figjam, Maze, Lookback, and UserInterviews.com
• Has solid product sense, a keen understanding of design principles, and an eye for great user experiences
• Can craft and clearly communicate recommendations and rationale in executive-level client presentations
• Is innovative, creative, and an outside-the-box thinker
• Can handle uncertainty and ambiguity like a pro, and make smart decisions with limited information

Coworkers

• Manager: Jessica Wagner
• Senior: Lis Fernandez Ojeda