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Client Implementation Lead
👽 Really Something Else 👽

Ivalua is hiring a
Client Implementation Lead

Client Implementation Lead (SaaS) - Fremont CA

A “Magic Quadrant” leader, Ivalua’s solutions work in a complex global economy.  Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration.
All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers. We have fun and we work hard.  Ivalua is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices.

About the Team:

You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer’s long-term challenges.

Our team works hard, plays hard and enjoys all indoor and outdoor activities that the company organizes from time to time, so that you can focus, work collaboratively, and be at your creative best. 

Opportunity Statement:

This is an exciting opportunity for a Client Implementation Lead (SaaS) - Fremont CA at Ivalua. You will be first point of contact for Clients or Partners implementing Ivalua Solution. In this role, you will manage complex projects, configure the system and implement the solution end to end. 

Key Responsibilities:

  • Lead the end to end implementation of the functional workstreams (such as Procure to Pay, Sourcing to Contracts, Supplier Relationship Management, etc.), from the start to production delivery.
  • Actively working with the Solution Architect in the Design phase by sharing with the Customer or Partner leading practices, demonstrating the product and taking ownership of the design document.
  • Configure the solution on complex requirements and coordinate the effort with other team members to guarantee project milestones are met.
  • Support partners during the implementation by providing feedback on the design and performing configuration reviews during the sprints.
  • Oversee and contribute to the Delivery and Deployment plan and ultimately guarantee successful deployment to Production
  • Ensure PMO (Project Management Office) activities

Skills You Need to Succeed:

  • Functional knowledge of SRM, Supply Chain, and/or Procurement combined with excellent Project Management skills
  • 5+ years’ experience in web-based software development and software deployment processes
  • Experience working on SQL and other databases, including software configuration.
  • Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills
  • Serve as mentor to colleagues and project teams
  • Some travel may be necessary (~25%) 
  • You will go through Ivalua’s certification process to learn the Product.

Desirable Skills: 

  • PMP certification or equivalent is a plus

Preferred Education:

BS/BA degree in Procurement, Computer science, or a closely related field or foreign equivalent


Check out our video and find out Who We Are!

Join Ivalua today and procure a great future for your career!

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

The compensation range for this position reflects the cost of labor across our US locations and is based upon careful and continual market research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Customer Application Engineer

Range minimum: Base $ 87,500

Range maximum: Base $162,500

Additional compensation / rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.



How to Apply?
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